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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246271 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131394 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309848 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133527 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Syncing Local Files??????

some of the songs i have on my laptop that i added to a playlist my phone wont sync with or pick up

Newbie

some of the songs i have on my laptop that i added to a playlist my phone wont sync with or pick up 

Taylor

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Music disappearing with the business winds??

Sooooooo.... Just started up a premium account with spotify becuase I like having on demand music. One of my jams is 'Llove' by 'Kaskade'. Went to play it for a friend the other day and it was.... magically, not in my playlist any more. Hmmmm, I figu...

Newbie

Sooooooo.... Just started up a premium account with spotify becuase I like having on demand music.  One of my jams is 'Llove' by 'Kaskade'.  Went to play it for a friend the other day and i...

Joe

Community Legend

631 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Show Related Music gone from Player in 0.7.2

I have 0.7.1.23 and when playing a song it will show related songs below, and alow a "fast preview" of those songs too, my girlfriend has 0.7.2.26 and it seems gone there. This is a fantastic feature I use all the time, but I fin no reference at all ...

Newbie

I have 0.7.1.23 and when playing a song it will show related songs below, and alow a "fast preview" of those songs too, my girlfriend has 0.7.2.26 and it seems gone there. This is a fantastic feature...

robzim737

Community Legend

788 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Some songs will sync, others won't...

Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but not on the iPod. I go to play the songs and it comes...

Casual Listener

Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but n...

Adam

Roadie

2954 Views

8 replies

0 likes

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  • 8 replies
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Won't work

I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has already been charged and I am unable up use this I am ...

Casual Listener

I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has alr...

Peter__

Community Legend

1519 Views

6 replies

0 likes

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Solved!! iphone 5 usb sync issues

hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant find a faster way there is no point in having a premium ac...

Casual Listener

hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant f...

Peter__

Community Legend

3684 Views

5 replies

0 likes

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  • 5 replies
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My credit card had expired, playlists gone for good?

If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them!Thanks

Newbie

If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them! Thanks

Peter__

Community Legend

1200 Views

1 replies

0 likes

  • 1200 Views
  • 1 replies
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Solved!! Spotify on ipad

My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.

Casual Listener

My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.

Annbeate86

Casual Listener

946 Views

4 replies

0 likes

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Spotify is empty and it is not possible to press any buttons

When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall the app. It happened suddenly some weeks ago and i´ve tried hard since to connect.

Newbie

When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall  the app. It happened suddenly some weeks ago and i´ve tried hard since to connect. ...

Liam

Community Legend

624 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! about ipod touch

I would like to know to pass the songs for the ipod I have to buy the premium version? thank u

Regular

I would like to know to pass the songs for the ipod I have to buy the premium version? thank u

angelicausa2006

Regular

948 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Songs on 1 of playlist dosnt exist i ofline mode

I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs there is a arrow cirkling around and it dont stop. I have tr...

Regular

I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs th...

Innuendo_no1

Regular

2090 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify on ipad wont work!! Help!!

I have a premium account on pc but spotify on ipad will not let me listen music!! It says i need premium!!

Visitor

I have a premium account on pc but spotify on ipad will not let me listen music!! It says i need premium!!

Soezie-Q

Casual Listener

6420 Views

14 replies

0 likes

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  • 14 replies
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Unable to log in on I phone 4

Hi, I am unable to login to spotify on my i phone anymore. I deleted the app. Re-installed, changed facebook password, changed it back. Stuck!!! please help! Tnx

Newbie

Hi, I am unable to login to spotify on my i phone anymore.  I deleted the app. Re-installed, changed facebook password, changed it back. Stuck!!! please help! Tnx

Joe

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Problem with premium spotify

Hi, my premium spotify on my iPhone has stopped working. Can anyone help? I've lost all my playlists!

Newbie

Hi, my premium spotify on my iPhone has stopped working. Can anyone help? I've lost all my playlists!

Joe

Community Legend

719 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

????

I just paid for a premium account but its still only letting me skip 5 songs and I can't select albums and play songs bc it's saying I'm not a premium user but I am

Newbie

I just paid for a premium account but its still only letting me skip 5 songs and I can't select albums and play songs bc it's saying I'm not a premium user but I am

Peter__

Community Legend

543 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify trial lasts longer

I have the 48 hour trial for spotify. One day a friend said that if you set your system date a few years back your spotify trial would last longer. So I tried. It didn't work so i did set it back. Now it says 10000 days left.(see the attachment.) So ...

Visitor

I have the 48 hour trial for spotify. One day a friend said that if you set your system date a few years back your spotify trial would last longer. So I tried. It didn't work so i did set it back. No...

Peter__

Community Legend

1510 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Brand new Iphone 5 and spotify premium issues

It worked great the first week. Now at least half the tme no sound comes out. It shows its playing but no sound. If I turn my phone off and then back on and most of the time it starts working, not always. Took the app off my phone and reinstalled and...

Regular

It worked great the first week.  Now at least half the tme no sound comes out. It shows its playing but no sound.  If I turn my phone off and then back on and most of the time it starts wor...

Durf

Regular

1221 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

[IOS]Bluetooth connection crashes after call

Hi, I'm using bluetooth to connect my smartphone (iphone 5, ios6) with spotify to my car audio system. Everytime i get a call while i was listening to music, the bluetooth connection crashes a few seconds after i hung up. To fix the problem, i have t...

Casual Listener

Hi,   I'm using bluetooth to connect my smartphone (iphone 5, ios6) with spotify to my car audio system. Everytime i get a call while i was listening to music, the bluetooth connection crash...

z00t

Casual Listener

1676 Views

3 replies

0 likes

bluetooth
Crash
iOS
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Solved!! Offline mode

I'm living in The Netherlands, and I'm going to Greece tonight. I've made 4 playlist playable offline, and I'm going to put Spotify on Offline Mode the moment I'm at the airport, and my cellular data and data roaming aswell. So I'm going to shut the ...

Casual Listener

I'm living in The Netherlands, and I'm going to Greece tonight. I've made 4 playlist playable offline, and I'm going to put Spotify on Offline Mode the moment I'm at the airport, and my cellular data...

Aetius_Caesar

Casual Listener

1330 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Trouble syncing Spotify to iPod classic

Every time I try to sync to my iPod classic from my computer (wifi) I'm told I need to restore my iPod. I am a Premium customer. What up with that?

Casual Listener

Every time I try to sync to my iPod classic from my computer (wifi) I'm told I need to restore my iPod. I am a Premium customer. What up with that?

Joe

Community Legend

1332 Views

6 replies

0 likes

  • 1332 Views
  • 6 replies
  • 0 likes