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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242075 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124899 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2978 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307704 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132008 Views

19 replies

38 likes

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Solved!! After lates Spotify update iPad Crashes

After the latest Spoitfy update for iOS the iPad version hasn't worked at all. Open... Crash or sometimes: Open... Log in... Crash is anyone at spotify doing anything to fix this?

Music Fan

After the latest Spoitfy update for iOS the iPad version hasn't worked at all.    Open... Crash   or sometimes: Open... Log in... Crash   is anyone at spotify doing an...

Jerdog

Newbie

1061 Views

3 replies

0 likes

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I updated my iphone 4s with the Spotify app and it won't load.

I click the app button and it just shuts down. I have deleted the app and reinstalled it 3 times and it still isn't working. All my other apps work fine. Please let me know how to fix this, or I will have to cancel my premium subscription.

Casual Listener

I click the app button and it  just shuts down.  I have deleted the app and reinstalled it 3 times and it still isn't working.  All my other apps work fine.  Please let me know ho...

fiveironfille

Casual Listener

1071 Views

4 replies

0 likes

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iPhone 4s: Playlists are refreshing EVERY TIME I open Spotify ... takes forever.

I don't know about you guys, but I have a ton of playlists. It seems like the update may have caused this, but every single tiem I open the mobile app, it refreshes EVERY SINGLE playlist I have. Sadly this ma,kes the app almost unusable. Anyone else ...

Casual Listener

I don't know about you guys, but I have a ton of playlists.  It seems like the update may have caused this, but every single tiem I open the mobile app, it refreshes EVERY SINGLE playlist I have...

Corvis777

Casual Listener

1083 Views

5 replies

0 likes

Playlists refreshing error
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Ipod problem

My ipod, running version 6.1.3. Since downloading upgrading app today I cannot access spotify. When I try I get a blank screen . Spotify on my ipad works ok.

Newbie

My ipod, running version 6.1.3. Since downloading upgrading app today I cannot access spotify. When I try I get a blank screen . Spotify on my ipad works ok.

Adam

Roadie

508 Views

1 replies

0 likes

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Spotify Premium not working on iPhone 5?

Hi! I recently got an Iphone5. Spotify premium came with my telephone subscription but it doesn't work on my phone.

Casual Listener

Hi! I recently got an Iphone5. Spotify premium came with my telephone subscription but it doesn't work on my phone.

mlarivaara

Casual Listener

624 Views

2 replies

0 likes

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Can anybody help me ?

I have an iphone 4 and i had a spotify premium account. But with the latest updates the app doesn't work. When i open the app , i only get a white screen. I have already re-installed the app but it's still the same. Can anybody help me please? Simon

Newbie

I have an iphone 4 and i had a spotify premium account. But with the latest updates the app doesn't work. When i open the app , i only get a white screen. I have already re-installed the app but it's...

iSuzy

Casual Listener

565 Views

2 replies

1 likes

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  • 1 likes

Playlists not syncing to play offline

For weeks now I haven't been able to sync my playlists on my iPhone 5. I just updated the app and it still does not work. I pay for the premium account because I cannot stream music while I'm at work or driving. I need music in my life. Please help!

Newbie

For weeks now I haven't been able to sync my playlists on my iPhone 5. I just updated the app and it still does not work. I pay for the premium account because I cannot stream music while I'm at work...

Nlow83

Newbie

596 Views

2 replies

0 likes

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clarification on spotify with ipod classic

Hi Relatively new to Spotify - so hope this quick question is in the right place I have playlists on my iphone4 - available in offline mode as I am a premium member. If I were to purchase a supported ipod classic can I transfer these songs on to the ...

Regular

Hi   Relatively new to Spotify - so hope this quick question is in the right place   I have playlists on my iphone4 - available in offline mode  as I am a premium member. &nb...

Taylor

Community Legend

984 Views

1 replies

0 likes

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Songs In Spotify's Catalog Not Syncing Across Devices

Hi everyone--apologies in advance if this question has been answered already. I did a search and couldn't find anything.The problem I'm having is, I added several songs to an existing playlist I have yesterday through the Spotify desktop app. To be c...

Casual Listener

Hi everyone--apologies in advance if this question has been answered already. I did a search and couldn't find anything. The problem I'm having is, I added several songs to an existing playlist I...

Taylor

Community Legend

739 Views

1 replies

0 likes

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Solved!! Major issue in iOS 7 beta 3...

Anytime volume is adjusted in beta 3, the app crashes immediately. Works fine up until then. Added note by MattSuda: Also -- the ability to re-arrange tracks (added in version 0.7.1) is not working in IOS 7 beta 3. When in "edit mode" the playlist vi...

Regular

Anytime volume is adjusted in beta 3, the app crashes immediately. Works fine up until then.   Added note by MattSuda:  Also -- the ability to re-arrange tracks (added in version 0.7....

Goodman

Spotify Legend

31051 Views

143 replies

21 likes

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  • 21 likes

Minor touch gesture problem with Spotify on the iPad

Spotify has the following slight but irritating problem when playing radio stations on the iPad. When the "now playing" screen is up and you quickly make the four-finger swipe up gesture to show the running applications, Spotify skips to the next tra...

Visitor

Spotify has the following slight but irritating problem when playing radio stations on the iPad.   When the "now playing" screen is up and you quickly make the four-finger swipe up gesture t...

lukeredpath

Casual Listener

831 Views

1 replies

1 likes

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Spotify and iPod Touch

Ive got some problems with my wifi-connection (thunderstorm) so I havent been able to sync my offline playlists to my iPod Touch the last few days but then I realised that I can also sync my lists through the usb-connection but no. After a lot of tim...

Casual Listener

Ive got some problems with my wifi-connection (thunderstorm) so I havent been able to sync my offline playlists to my iPod Touch the last few days but then I realised that I can also sync my lists th...

Joe

Community Legend

810 Views

3 replies

0 likes

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Local files will not sync to iphone 4s

I have tons of playlist and aa couple weeks ago it refused to sync them anymore. Now I have no playable offline music on my iPhone. Whenever I try to press the sync check box it just unchecks it immediately. Please help, I was about to go buy the Pre...

Regular

I have tons of playlist and aa couple weeks ago it refused to sync them anymore. Now I have no playable offline music on my iPhone. Whenever I try to press the sync check box it just unchecks it imme...

Joe

Community Legend

1056 Views

7 replies

0 likes

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Syncing Local Files

Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything happening. Does anyone now why this is happening?

Casual Listener

Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything h...

SteelNote

Casual Listener

579 Views

3 replies

0 likes

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  • 3 replies
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Ipod wont connect to spotify

When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?

Newbie

When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?

Taylor

Community Legend

1281 Views

3 replies

0 likes

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  • 3 replies
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Software not working

I keep getting a missing dependencies error message any advice?

Newbie

I keep getting a missing dependencies error message any advice?

Joe

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

spotify downloading songs very slow on wifi

I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.

Gig Goer

I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.

Joe

Community Legend

4529 Views

2 replies

1 likes

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  • 1 likes

Syncing local files to my iPhone 5

Dear Spotify, I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It seems like it won't 'load' the song (even though I put the offli...

Newbie

Dear Spotify,   I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It se...

Adam

Roadie

751 Views

1 replies

0 likes

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IOS premium account not playing

I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already have a ongoing premium subscription. I have checke...

Casual Listener

I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already...

Adam

Roadie

1731 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

iOS 7 Beta 4 FIXED

Because Spotify is so great, they got us an update that now fixes the crashing while changing volume on beta 4. Thank y'all, stay awesome!

Newbie

Because Spotify is so great, they got us an update that now fixes the crashing while changing volume on beta 4. Thank y'all, stay awesome!

Adam

Roadie

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes