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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 59737 Views
  • 16 replies
  • 36 likes
  • 59737 Views
  • 16 replies
  • 36 likes

offline lists not syncing

like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my computer to see if that was causing problems, etc. pleas...

  • Casual Listener
  • like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my compu...
  • Joe
  • Community Legend
  • 626 Views
  • 10 replies
  • 0 likes
  • 626 Views
  • 10 replies
  • 0 likes

iPhone 5 not recognized in devices

I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, but the iphone will not show up under the devices tab on ...

  • Casual Listener
  • I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, bu...
  • Joe
  • Community Legend
  • 1865 Views
  • 4 replies
  • 1 likes
  • 1865 Views
  • 4 replies
  • 1 likes

Solved!! iPod Nano 7G

hey i'm going to buy a ipod nano 7g and i'm not sure if it works already with spotify. Does somebody know something about syncing it with spotify ?

  • Music Fan
  • hey i'm going to buy a ipod nano 7g and i'm not sure if it works already with spotify. Does somebody know something about syncing it with spotify ?
  • Joe
  • Community Legend
  • 6158 Views
  • 3 replies
  • 0 likes
  • 6158 Views
  • 3 replies
  • 0 likes

iPhone 4 not working with premium

Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is required. How do I fix this?

  • Newbie
  • Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is...
  • meahtenoha
  • Spotify
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Scratching / skipping sound when streaming from iPhone to Apple TV

I keep hearing this scratching sound every 10 seconds approximately when I stream music from my iPhone 4S Spotify App to my Apple TV. The sounds comes and goes. Anybody have this problem or know the fix? ThanksEJ

  • Casual Listener
  • I keep hearing this scratching sound every 10 seconds approximately when I stream music from my iPhone 4S Spotify App to my Apple TV. The sounds comes and goes. Anybody have this problem or know the ...
  • flabbygums
  • Newbie
  • 723 Views
  • 1 replies
  • 0 likes
  • 723 Views
  • 1 replies
  • 0 likes

Iphone 4 - telling me I need premium

I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists as I need to get Spotify premium but playing it on...

  • Newbie
  • I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists...
  • Joe
  • Community Legend
  • 1748 Views
  • 5 replies
  • 0 likes
  • 1748 Views
  • 5 replies
  • 0 likes

Solved!! iPod Shuffle Local files??

How can I sync my Spotify playlists to my iPod Shuffle? I have tried and the mac app says I can only sync local files to my ipod shuffle. Does this mean I can only put songs I own on my ipod shuffle?? I have a couple spotify playlists of music I don'...

  • Newbie
  • How can I sync my Spotify playlists to my iPod Shuffle? I have tried and the mac app says I can only sync local files to my ipod shuffle. Does this mean I can only put songs I own on my ipod shuffle?...
  • Joe
  • Community Legend
  • 6879 Views
  • 9 replies
  • 0 likes
  • 6879 Views
  • 9 replies
  • 0 likes

Solved!! how to connect ipod touch 3G to spotify?

Hello! I can't connect my ipod touch 3G to spotify. The ipod does't appear in the list of the devices. Please help... thanks!

  • Casual Listener
  • Hello!  I can't connect my ipod touch 3G to spotify. The ipod does't appear in the list of the devices.   Please help... thanks!
  • Joe
  • Community Legend
  • 4120 Views
  • 4 replies
  • 0 likes
  • 4120 Views
  • 4 replies
  • 0 likes

multiple devices not playing

I am trying to log into my account on 2 different devices and while they are both logged in. It only lets one of them have the premium abilities. On the second device it only lets me listen to the radio and tells me im not a premium member. Please he...

  • Casual Listener
  • I am trying to log into my account on 2 different devices and while they are both logged in. It only lets one of them have the premium abilities. On the second device it only lets me listen to the ra...
  • Joe
  • Community Legend
  • 628 Views
  • 4 replies
  • 0 likes
  • 628 Views
  • 4 replies
  • 0 likes

Can't sync local files to iPhone

I'm having trouble getting local MP3 files on my laptop to sync onto my iPhone. The files play perfectly on Spotify on my laptop, but after sync when I try to play them on my iPhone I just get the notice saying "Track not synced". The strange thing i...

  • Newbie
  • I'm having trouble getting local MP3 files on my laptop to sync onto my iPhone.   The files play perfectly on Spotify on my laptop, but after sync when I try to play them on my iPhone I just...
  • Adam
  • Roadie
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Songs pause on Iphone - Premium user

OK so for the last week or so now out of the blue my songs playing on my iphone pause approximately twice during the duration of a song and i have to move it on a bit and press play to get it going again. Extemely annoying as I pay for premuium servi...

  • Casual Listener
  • OK so for the last week or so now out of the blue my songs playing on my iphone pause approximately twice during the duration of a song and i have to  move it on a bit and press play to get it g...
  • Stryder84
  • Casual Listener
  • 520 Views
  • 2 replies
  • 0 likes
  • iphone
  • 520 Views
  • 2 replies
  • 0 likes

Premium not working on iphone

I have started a free spotify premium trial. It now says spotify premium on my windows laptop installation. However it try and play songs on my iPhone it says I do not have premium. Thanks, Simon user name: ziggy067

  • Visitor
  • I have started a free spotify premium trial. It now says spotify premium on my windows laptop installation. However it try and play songs on my iPhone it says I do not have premium.   Th...
  • user-removed
  • Not applicable
  • 354 Views
  • 4 replies
  • 0 likes
  • 354 Views
  • 4 replies
  • 0 likes

Tracks keep stopping after 1,5 minutes - app, iphone, spotify premium

Hello, for two days now my spotify app has been stopping whenever i play a track after 1,5 minutes. I've reinstalled the complete app and still have the same issue, can anyone help solve this issue? (The version of the app is 0.6.4.2) This is very fr...

  • Newbie
  • Hello,  for two days now my spotify app has been stopping whenever i play a track after 1,5 minutes. I've reinstalled the complete app and still have the same issue, can anyone help solve this...
  • Adam
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

iPhone no lyrics

I have an offline playlist on my iPhone but I can barely hear the lyrics in the songs!

  • Newbie
  • I have an offline playlist on my iPhone but I can barely hear the lyrics in the songs!
  • Adam
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Songs will not download to offline

Hello, I seem to need some help. Recently (this happened a few weeks ago, but I can't remember how I fixed it...), whenever I "star" something on my iPod, it won't download for offline use. Sometimes, I will just get on Spotify, and it will suddenly ...

  • Casual Listener
  • Hello, I seem to need some help. Recently (this happened a few weeks ago, but I can't remember how I fixed it...), whenever I "star" something on my iPod, it won't download for offline use. Sometim...
  • Adam
  • Roadie
  • 1663 Views
  • 1 replies
  • 0 likes
  • 1663 Views
  • 1 replies
  • 0 likes

Playlist Suddenly Stopped Syncing on iPhone

Description My playlists stop downloading/syncing after a while. A more detailed description, using numbered steps 1. First I shut the app down manually 2. Reset my iPhone 3. I also deleted and redownloaded the app 4. then continued to try syncing my...

  • Newbie
  • Description My playlists stop downloading/syncing after a while.   A more detailed description, using numbered steps 1. First I shut the app down manually 2. Reset my iPhone 3. I als...
  • Adam
  • Roadie
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

iPod Nano will only sync local files.

I have an 8GB iPod Nano and I am trying to put all of my Stared on there. I have 141 stared songs, so it should fit. But it will only sync my local files, which are 23 songs. What do I do?

  • Newbie
  • I have an 8GB iPod Nano and I am trying to put all of my Stared on there. I have 141 stared songs, so it should fit. But it will only sync my local files, which are 23 songs. What do I do?
  • Adam
  • Roadie
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Battery issue on iPhone 5

Dear All! I have my iPhone 5 about 6 month. For about 2 months I use Spotify Premium. I have about 300 songs stored in two playlists OFFLINE.After my battery lasts only for 4 hours, I have submitted my iPhone. Now I have received the replacement unit...

  • Newbie
  • Dear All!   I have my iPhone 5 about 6 month. For about 2 months I use Spotify Premium. I have about 300 songs stored in two playlists OFFLINE. After my battery lasts only for 4 hours, I ...
  • Adam
  • Roadie
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

spotify keeps stopping randomly while playing on my phone

I have the iPhone 4S and it keeps stopping randomly while I'm playing it. My sister seems to think that it could possibly be because of the recent update. idk what to do about it so someone please help me!!!

  • Newbie
  • I have the iPhone 4S and it keeps stopping randomly while I'm playing it. My sister seems to think that it could possibly be because of the recent update. idk what to do about it so someone please he...
  • meahtenoha
  • Spotify
  • 1307 Views
  • 1 replies
  • 0 likes
  • 1307 Views
  • 1 replies
  • 0 likes