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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37293 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299239 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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iPhone 5 Spotify reverted back to a previous version

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestions?

Casual Listener

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestio...

fredricbrown

Casual Listener

760 Views

2 replies

0 likes

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Top Tracks Playlist Disappeared

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

Casual Listener

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

LapinoBEL

Casual Listener

894 Views

4 replies

0 likes

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iphone not syncing offline playlists

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to music online and its not working

Newbie

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to mus...

Peter__

Community Legend

3136 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

I no longer have the new version of Spotify

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen. I can no longer change the queue order of songs, ...

Casual Listener

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen...

Joe

Community Legend

940 Views

2 replies

0 likes

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  • 2 replies
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Offline mode: Starred list not able to load [0.7.1.23]

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on top). The loading sign keeps rolling without any re...

Regular

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on ...

japnl

Regular

1249 Views

3 replies

0 likes

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Iphone 4s wont go online

Basically if I dont have the playlist marked offline mode it is empty. I can see the songs but they are greyed out and I cant click on them. On my computer I can play them all day long. This all took place after I installed an update.

Casual Listener

Basically if I dont have the playlist marked offline mode it is empty. I can see the songs but they are greyed out and I cant click on them. On my computer I can play them all day long. This all t...

Joe

Community Legend

747 Views

3 replies

0 likes

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  • 3 replies
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Songs won't sync on my iPod Touch 3rd Gen

The songs will play normally, with wifi of course. But when I make my playlist available offline to sync my songs they won't sync and I keep getting a red exclamation point on the first track it tries syncing. Please help!

Newbie

The songs will play normally, with wifi of course. But when I make my playlist available offline to sync my songs they won't sync and I keep getting a red exclamation point on the first track it trie...

Joe

Community Legend

1102 Views

1 replies

0 likes

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Spotify on iPad

No playlist don' know why?WW

Casual Listener

No playlist don' know why? WW

Joe

Community Legend

485 Views

1 replies

0 likes

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How do I listen to my playlists on my ipod

How do I listen to my playlists on my ipod? I have Spotify Premium, but it still dont work! It says "only local files synced" when I try. Pleace help me!! Ps! I have a Mac and a pretty old ipod....

Newbie

How do I listen to my playlists on my ipod? I have Spotify Premium, but it still dont work! It says "only local files synced" when I try. Pleace help me!! 😞  Ps! I have a Mac and a pretty ...

Peter__

Community Legend

1225 Views

2 replies

0 likes

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Playlist sorting

Is there any way to sort playlists by things like song title, artist, etc.?

Visitor

Is there any way to sort playlists by things like song title, artist, etc.?

Adam

Roadie

526 Views

1 replies

0 likes

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  • 1 replies
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Premium User - Non-Local Files to Ipod Touch

Hi there.... Only local files will sink to my ipod touch and play without an internet connection. What is the point of paying for premium if other files in my library won't be available offline? Is there any way to remedy this? Thanks!

Newbie

Hi there....   Only local files will sink to my ipod touch and play without an internet connection.  What is the point of paying for premium if other files in my library won't be availa...

Peter__

Community Legend

529 Views

1 replies

0 likes

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Premium from I phone

I too subscribed to premium and now it won't work from my phone?? Amy help massively appreciated x x

Newbie

I too subscribed to premium and now it won't work from my phone?? Amy help massively appreciated x x

MichaelJerzak

Composer

458 Views

1 replies

0 likes

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Update desyncs offline content

my offline songs doesn't appear in my ipod i dont know what happened after i updated the Spotify.....i dont know what i have to do reset my devices or what? Thanks

Newbie

my offline songs doesn't appear in my ipod i dont know what happened after i updated the Spotify.....i dont know what i have to do reset my devices or what?   Thanks

Robbie

Spotify Legend

486 Views

1 replies

0 likes

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4th device management

Hello! I've just bought a couple iPad's which I wanted to synchronize playlists at. Of course, I got my mobile and the computer at work and home with some synced playlists. So, without any option to NOT start syncing my device no 4, Spotify automatic...

Casual Listener

Hello! I've just bought a couple iPad's which I wanted to synchronize playlists at. Of course, I got my mobile and the computer at work and home with some synced playlists. So, without any option t...

Robbie

Spotify Legend

1660 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Unable to sync spotify music to ipod nano or shuffle- big disappointment!!

not being able to sync the music i spent hours picking out for my ipod shuffle and being Unable to put them onto my ipod from spotify is very disappointing... EXACTLY WHY i cancelled my service....I have a galaxy note2, the last thing i want to do is...

Newbie

not being able to sync the music i spent hours picking out for my ipod shuffle and being Unable to put them onto my ipod from spotify is very disappointing... EXACTLY WHY i cancelled my service....I ...

MichaelJerzak

Composer

4880 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Lost all of my playlists and starred on iPhone 5 update!

Hey, Last week I downloaded the update on my iPhone 5 for spotify, I have premium which I pay for. Now all of my playlists on my phone are gone, even though they are still set to offline mode on my desktop version. What's going on? Thanks!

Newbie

Hey,   Last week I downloaded the update on my iPhone 5 for spotify, I have premium which I pay for.   Now all of my playlists on my phone are gone, even though they are still set t...

MichaelJerzak

Composer

665 Views

1 replies

0 likes

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  • 1 replies
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Songs keep stopping while playing over WiFi on iPhone 4S works fine on 3G

Hi, THis is getting extremely frustrating, I am unable to stream music over WiFi on my iPhone. The WiFI stream works fine on my PC. Also, I am unable to loginto Spotify on my iPhone 3 - i keep getting a message that it's unable to connect to Spotify ...

Newbie

Hi, THis is getting extremely frustrating, I am unable to stream music over WiFi on my iPhone. The WiFI stream works fine on my PC.   Also, I am unable to loginto Spotify on my iPhone 3 - i ...

MichaelJerzak

Composer

616 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Song restarts after using dictation

Apologies if this has been posted before, but I've searched around and couldn't find a topic similar to the bug I'm experiencing. I am using iOS 6.1.4 with Spotify version 0.7.1.23 on an iPhone 5 on Verizon. Here are the steps one can use to reproduc...

Regular

Apologies if this has been posted before, but I've searched around and couldn't find a topic similar to the bug I'm experiencing.   I am using iOS 6.1.4 with Spotify version 0.7.1.23 on an i...

953 Views

0 replies

0 likes

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Spotify stops playing offline songs on Iphone after 1 or 2 songs

Hi all, I have Spotify Unlimited on my Iphone. It stops playing offline songs after playing 1 or 2 songs of my playlist. Ín my setting 'playing without pause' is on. Anyone an idea how to solve this? Thank,Erik

Newbie

Hi all,   I have Spotify Unlimited on my Iphone. It stops playing offline songs after playing 1 or 2 songs of my playlist. Ín my setting 'playing without pause' is on. Anyone an idea how t...

Peter__

Community Legend

2456 Views

5 replies

0 likes

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  • 5 replies
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Dutch translated iPad app shows 1 letter word-break

The iPad app 0.7.1 on iOS 6 shows a word-break of 1 letter. The Dutch word for playlists, "afspeellijsten", shows "afspeellijste" with the lastletter "n" on the a second line.I noticed the sidebar is not wide enough to accomodate this last letter but...

Casual Listener

The iPad app 0.7.1 on iOS 6 shows a word-break of 1 letter. The Dutch word for playlists, "afspeellijsten", shows "afspeellijste" with the lastletter "n" on the a second line. I noticed the sideba...

Peter__

Community Legend

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes