Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232452 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114032 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442899 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303904 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Discover mode has gone and has been replaced by 'whats new' on my Iphone. This is absolutely useless for me! Even the 'top tracks' section is completely empty! whats going on?
Discover mode has gone and has been replaced by 'whats new' on my Iphone. This is absolutely useless for me! Even the 'top tracks' section is completely empty! whats going on?
Community Legend
816 Views
1 replies
0 likes
When I am listening to any song and I want to see the song's picture, I click to the picture and the app stop working, but music still playing. What is wrong ? Or does my ipad have a problem ?? And after I minimize twice the closes itself. Help pleas...
When I am listening to any song and I want to see the song's picture, I click to the picture and the app stop working, but music still playing. What is wrong ? Or does my ipad have a problem ?? And a...
Community Legend
1117 Views
1 replies
0 likes
Hi - I have a couple playlists that don't show fully on my iPhone and I'm unable to access songs I've always been able to access, that I added from Spotify, not local files. For example, one has 336 tracks (per computer), but only shows 300 on my iPh...
Hi - I have a couple playlists that don't show fully on my iPhone and I'm unable to access songs I've always been able to access, that I added from Spotify, not local files. For example, one has 336 ...
Community Legend
718 Views
1 replies
0 likes
I've encounter this on both my iPad(6.1.3) and iPhone5(6.1.4), no jailbreak to my device. I have a playlist have about 250+ songs, I already sync them to offline, but sometimes when I open Spotify, some tracks are gone, and need resync. Any help?
I've encounter this on both my iPad(6.1.3) and iPhone5(6.1.4), no jailbreak to my device. I have a playlist have about 250+ songs, I already sync them to offline, but sometimes when I open Spotify, s...
Community Legend
525 Views
1 replies
0 likes
Hi, im having trouble with my spotify playlists trying to get songs from my local files into my iphone. i make a playlist, everything plays fine on the computer, then eventually appears on my phone, but it says the trackc isnt synced. yes i am on wif...
Hi, im having trouble with my spotify playlists trying to get songs from my local files into my iphone. i make a playlist, everything plays fine on the computer, then eventually appears on my phone, ...
Community Legend
1050 Views
3 replies
0 likes
Hi, I just got Premium so i could listen my spotify playlist on vacation without having to be connected to an internetsource.I use an Iphone 4 with iOS 5.1. It only synchronizes local files (43 out of 895 songs) for listening offline. Why is that? If...
Hi, I just got Premium so i could listen my spotify playlist on vacation without having to be connected to an internetsource. I use an Iphone 4 with iOS 5.1. It only synchroniz...
Community Legend
464 Views
1 replies
0 likes
Since the new update, all I have is a white screen on my iPad. Help!
Since the new update, all I have is a white screen on my iPad. Help!
Composer
3078 Views
12 replies
0 likes
Just restarted my Spotify premium subscription and discovered that the iPhone app is still lacking a library feature. I don't always have time to create playlists when I'm on the go and searching for each song is not efficient.Thanks,Dan
Just restarted my Spotify premium subscription and discovered that the iPhone app is still lacking a library feature. I don't always have time to create playlists when I'm on the go and searching for...
Community Legend
479 Views
1 replies
0 likes
I have recently added new songs onto my computer and I want to put them onto my offline spotify in order to put them onto my ipod. There are also some other files want to add aswell. These files and my new songs won't import onto my spotify, an anyon...
I have recently added new songs onto my computer and I want to put them onto my offline spotify in order to put them onto my ipod. There are also some other files want to add aswell. These files and ...
Community Legend
585 Views
1 replies
0 likes
I was wondering if anybody has had the specific problem I am having. I have a ton of music on CD all of which I have imported into itunes. I have never bought anything. I own it all and have it on my MAC. I signed up for Spotfy Premium. The playlists...
I was wondering if anybody has had the specific problem I am having. I have a ton of music on CD all of which I have imported into itunes. I have never bought anything. I own it all and h...
Community Legend
957 Views
3 replies
0 likes
Updated iPhone app and now spotify won't open. If I reinstall will I have to sync off line playlists again?
Updated iPhone app and now spotify won't open. If I reinstall will I have to sync off line playlists again?
Community Legend
465 Views
1 replies
0 likes
HelloI have the basic version of spotify on my iPhone 4. I have all my songs on my laptop, but can not see how I get them onto my phone or into my iTunes.Please can somebody help or assist me please.
Hello I have the basic version of spotify on my iPhone 4. I have all my songs on my laptop, but can not see how I get them onto my phone or into my iTunes. Please can somebody help or assist me ple...
Community Legend
438 Views
1 replies
0 likes
Can someone shed a light on why I can't make playlists available offline? I have the premium subscription and no where near 3,333 songs downloaded to my available offline songs... I saw somewhere that that was about the amount you could have on devic...
Can someone shed a light on why I can't make playlists available offline? I have the premium subscription and no where near 3,333 songs downloaded to my available offline songs... I saw somewhere tha...
Community Legend
6991 Views
3 replies
0 likes
Hi, I was hoping someone could help me. I have just purchased a premium spotify membership (yippee!!) However, when I plugged my iPhone into my Car using the Apple connector, I realised there is a serious problem! I used to buy tracks as downloads fr...
Hi, I was hoping someone could help me. I have just purchased a premium spotify membership (yippee!!) However, when I plugged my iPhone into my Car using the Apple connector,&nb...
560 Views
0 replies
0 likes
If I use spotify in offline mode, will my played tracks be posted on my facebook/last fm page?Thanks
If I use spotify in offline mode, will my played tracks be posted on my facebook/last fm page? Thanks
Community Legend
696 Views
1 replies
0 likes
Hi, was wondering if anyone can help me please? Every time I try to go onto my starred playlist, the songs won't load. As in, they don't appear on the screen, just the little loading icon. This only happens when I'm not connected to the Internet, but...
Hi, was wondering if anyone can help me please? Every time I try to go onto my starred playlist, the songs won't load. As in, they don't appear on the screen, just the little loading icon. This only ...
Casual Listener
1093 Views
2 replies
0 likes
The app is not working, I have deleted it and installed again and is still not working. I can see the menu, but when I click on it nothing happens. The main screen is blank.
The app is not working, I have deleted it and installed again and is still not working. I can see the menu, but when I click on it nothing happens. The main screen is blank.
Newbie
5162 Views
7 replies
0 likes
Yesterday was the single release of "Sean Paul - Other Side Of Love"In the morning (yesterday) was the song on Spotify available but there was no chance to play it.I add the song to my playlist and want to sync it for offline. The result was the red ...
Yesterday was the single release of "Sean Paul - Other Side Of Love" In the morning (yesterday) was the song on Spotify available but there was no chance to play it. I add the song to my playlist a...
Music Fan
844 Views
4 replies
0 likes
I have spotify version 0.7.1.23 in iOS 6.1.4 and I noticed that a new tab discover appeared with the update. I really enjoyed using that and now it has disappeared. I have reinstalled the app. And it's still missing. The what's new tab is there howev...
I have spotify version 0.7.1.23 in iOS 6.1.4 and I noticed that a new tab discover appeared with the update. I really enjoyed using that and now it has disappeared. I have reinstalled the app. And it...
Music Fan
5769 Views
30 replies
2 likes
Helo! My Spotify app just downgraded without me asking it to do that! The discover part pf the app is replaced with the news section and a lot of features have gone lost that came with the latest big update!
Helo! My Spotify app just downgraded without me asking it to do that! The discover part pf the app is replaced with the news section and a lot of features have gone lost that came with the latest big...
Roadie
895 Views
4 replies
0 likes
