Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408047 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279346 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178823 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just subscribed to premium after doing a 2 day trial. Everything worked on the phone. Now that I have subscribed it says I can only get radio and need premium to stream. I already have it and have a confirmed payment. I ordered it from the androoid...
I just subscribed to premium after doing a 2 day trial. Everything worked on the phone. Now that I have subscribed it says I can only get radio and need premium to stream. I already have it and have ...
Not applicable
878 Views
4 replies
0 likes
Hi guys,The latest iOS update for the Spotify app keeps crashing any time I search for music. Running and iPhone 5. A fix would be great.Thanks.
Hi guys, The latest iOS update for the Spotify app keeps crashing any time I search for music. Running and iPhone 5. A fix would be great. Thanks.
388 Views
0 replies
0 likes
Hi, when I try to play some of my synced local files, it's making my iPhone 4S (with the newest version of the Spotify app) act up. By act up, I mean either operate really, really slowly or straight up stop the iphone from working. At worst, I've got...
Hi, when I try to play some of my synced local files, it's making my iPhone 4S (with the newest version of the Spotify app) act up. By act up, I mean either operate really, really slowly or straight ...
Community Legend
1125 Views
3 replies
0 likes
I just upgraded to Premium and it won't work on my iPad. When I try to stream on demand it says "you must be premium to stream on demand." I have thrown out my Facebook App and reloaded app over and over -- even logged out/in/out/in using user name (...
I just upgraded to Premium and it won't work on my iPad. When I try to stream on demand it says "you must be premium to stream on demand." I have thrown out my Facebook App and reloaded app over and ...
Composer
7627 Views
24 replies
0 likes
Hi, is there a workaround to use spotify (or music downloaded from spotify with other device) on a "classic" IPOD, because spotify app doesn't install on IPOD running on IOS 3.1.3 (and upgrade is not possible)? Thanks in advance! Best regards.
Hi, is there a workaround to use spotify (or music downloaded from spotify with other device) on a "classic" IPOD, because spotify app doesn't install on IPOD running on IOS 3...
Composer
17491 Views
8 replies
0 likes
I have an old version of spotify on my ipod touch 1g (ios 3.1.3) but i cant log in with my facebook acc. Is it possible to log in using the ordinary "spotify details" with username and password when i have a facebook linked acc? Best regards, Gustaf ...
I have an old version of spotify on my ipod touch 1g (ios 3.1.3) but i cant log in with my facebook acc. Is it possible to log in using the ordinary "spotify details" with username and password when ...
Composer
1189 Views
3 replies
0 likes
My premium Spotify application suddenly will not start at all on my iPhone5. I have made no modifications from when it worked and now. I have cleared cache and cookies and de-installed the app, then installed a new one from appstore but it still will...
My premium Spotify application suddenly will not start at all on my iPhone5. I have made no modifications from when it worked and now. I have cleared cache and cookies and de-installed the app, then ...
Casual Listener
1284 Views
3 replies
0 likes
I've always had issues with my i30 and spotify while connected via the supplied iPod connection cable. It should be mentioned iTunes works perfectly. I have the following issues: Track back and forward buttons dont seem to be captured by Spotify - in...
I've always had issues with my i30 and spotify while connected via the supplied iPod connection cable. It should be mentioned iTunes works perfectly. I have the following issues: Track...
1921 Views
0 replies
2 likes
Is there any way to alphabetize or sort playlists/starred tracks on your iphone? It is very messy trying to find a song within my repertoire of music.
Is there any way to alphabetize or sort playlists/starred tracks on your iphone? It is very messy trying to find a song within my repertoire of music.
Casual Listener
758 Views
2 replies
0 likes
I have an IOS 4...downloaded songs onto Spodify Sunday July 6....played fine for several days.....now stops playing after about 10 seconds....I have tried switching anything and everything to get this corrected but nothing has worked....I noticed it ...
I have an IOS 4...downloaded songs onto Spodify Sunday July 6....played fine for several days.....now stops playing after about 10 seconds....I have tried switching anything and everything to get thi...
Community Legend
2288 Views
3 replies
0 likes
when urged to update spotify i discovered my store is suddenly UK but my iphone and my mac desktop are all addressed in US nothing i do changes the country on the app and now i do not even have the app on my phone nor can i add it from app store sinc...
when urged to update spotify i discovered my store is suddenly UK but my iphone and my mac desktop are all addressed in US nothing i do changes the country on the app and now i do not even have the a...
Newbie
802 Views
2 replies
0 likes
Mi premium suscription of 48 hours has ended on my iPhone 5, but now I can´t do anything even to listen to the readio, I´ve seen on many iPhones of my friends that they can do this action even when they premium... I have iOS 6.1.2 on my iPhone and I ...
Mi premium suscription of 48 hours has ended on my iPhone 5, but now I can´t do anything even to listen to the readio, I´ve seen on many iPhones of my friends that they can do this action even when t...
Casual Listener
1535 Views
4 replies
0 likes
I've got a problem with Spotify linking certain local tracks to similar tracks in the Spotify database. Even though I've unlinked them in the computer-Spotify. In my case, I have the album Edge of sanity - The spectral sorrows as mp3-files on my comp...
I've got a problem with Spotify linking certain local tracks to similar tracks in the Spotify database. Even though I've unlinked them in the computer-Spotify. In my case, I have the album...
Newbie
714 Views
2 replies
0 likes
I want to stream spotify from my ipad to an apple tv, but i'm not certain what the audio signal/bit rate is when coming out of the apple TV via the optical output. I suppose this is a question for apple, but I figured this group might know thanks aj
I want to stream spotify from my ipad to an apple tv, but i'm not certain what the audio signal/bit rate is when coming out of the apple TV via the optical output. I suppose this is a question for ap...
Composer
1953 Views
3 replies
0 likes
I have been using Spotify premium successfully on my iPad and iPhone until recently when Spotify no longer will open on my iPhone. It still works on my iPad (and my iMac for that matter). Any suggestions for getting my iPhone going again?
I have been using Spotify premium successfully on my iPad and iPhone until recently when Spotify no longer will open on my iPhone. It still works on my iPad (and my iMac for that matter). Any sugge...
Composer
2645 Views
4 replies
0 likes
Title says it all really. Tapping on the (...) in playlist view and then tapping on "Go to album" will crash spotify 0.7.1 to springboard. Also occurs when tapping the album field in the now playing info pane. Keep up the good work!
Title says it all really. Tapping on the (...) in playlist view and then tapping on "Go to album" will crash spotify 0.7.1 to springboard. Also occurs when tapping the album field in the now playing ...
Community Legend
470 Views
1 replies
0 likes
This should be at the Feature Request forum, i guess. 1. I would love to listen to All my songs saved throughout all of my Playlists. 2. Also, i would love to see my listening history. Are any of these features available right now, and are you planni...
This should be at the Feature Request forum, i guess. 1. I would love to listen to All my songs saved throughout all of my Playlists. 2. Also, i would love to see my listening history. ...
Community Legend
735 Views
1 replies
0 likes
In iOS, you can set a timer in the stock Clock App and have it stop playing. When using the stock Music app it works fine, but for the Spotify app it doesn't.More specifically, it appears to pause momentarily before continuing to play.I find it great...
In iOS, you can set a timer in the stock Clock App and have it stop playing. When using the stock Music app it works fine, but for the Spotify app it doesn't. More specifically, it appears to pause ...
Regular
7080 Views
1 replies
1 likes
Hey, since my last update to version 0.7.1.23 (can't remember what i've had before) Spotify doesn't start properly when NOT connected to a WIFI. The program just says "connecting" for a short time (3-5 seconds) and all the playlists (offline or not) ...
Hey, since my last update to version 0.7.1.23 (can't remember what i've had before) Spotify doesn't start properly when NOT connected to a WIFI. The program just says "connecting" for a short tim...
Casual Listener
603 Views
3 replies
0 likes
Hi, The Whats New tab is not there anymore on my iphone 4s but is there on my girlfriends. We have the same spotify premium version. Does anyone know if I delete the app and then reinstall it, will my playlists and offline saved tracks be in working ...
Hi, The Whats New tab is not there anymore on my iphone 4s but is there on my girlfriends. We have the same spotify premium version. Does anyone know if I delete the app and then ...
Newbie
3504 Views
11 replies
0 likes
