Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30680 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95404 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424687 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293846 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My spotify account on my desktop computer says that all of the playlists I have chosen to be available offline are fully synced and ready to go. When I click on the playlists to make them available offline on my iphone, the playlists consistently rem...
My spotify account on my desktop computer says that all of the playlists I have chosen to be available offline are fully synced and ready to go. When I click on the playlists to make them available o...
Community Legend
729 Views
1 replies
0 likes
Hi there! I found out that long playlist names are a problem for the iOS Spotify App, especially in the full screen mode. In my example (look at the playlist: Zen Meditation and Natural White Noise...), which I have imported to my library, but not do...
Hi there! I found out that long playlist names are a problem for the iOS Spotify App, especially in the full screen mode. In my example (look at the playlist: Zen Meditation a...
Newbie
1354 Views
2 replies
1 likes
I am on a 4S with OS 5.1.1 I downloaded the new app last week, and since then, despite not changing a single thing on any of my three devices, I have been unable to retain my list of playlists on my phone, let alone those that are synced to be availa...
I am on a 4S with OS 5.1.1 I downloaded the new app last week, and since then, despite not changing a single thing on any of my three devices, I have been unable to retain my list of playlists on my...
Music Fan
1218 Views
5 replies
0 likes
two days ago, July 18, 2013, i Resubscribed to Spotify Premium after it said my payment method did not work for that month... reason, i have no idea. Anyways i resusribed with my credit card and when i log in on the web site it says you are using Pre...
two days ago, July 18, 2013, i Resubscribed to Spotify Premium after it said my payment method did not work for that month... reason, i have no idea. Anyways i resusribed with my credit card and when...
Spotify
994 Views
2 replies
0 likes
After the latest update spotify won't sync local files to neither my iPhone 5 nor my iPad 3, they both show up under "devices" but selecting playlists to sync doesn't do anything, and then spotify automatically selects "sync all". On the "local files...
After the latest update spotify won't sync local files to neither my iPhone 5 nor my iPad 3, they both show up under "devices" but selecting playlists to sync doesn't do anything, and then spotify au...
Casual Listener
1863 Views
1 replies
0 likes
I've been trying to resync it but each time I click on a playlist in the Spotify desktop version, it deselects it automatically and switches to "sync all playlists to this device" Also, tapping on "available offline" on the Spotify iPhone version doe...
I've been trying to resync it but each time I click on a playlist in the Spotify desktop version, it deselects it automatically and switches to "sync all playlists to this device" Also, ta...
Casual Listener
1225 Views
2 replies
0 likes
Hey there, this post is meant for those who already have the latest iOS7Beta on their Devices.My Question: Is it possible to download playlists without that silly 10 Minutes Task-Killing we actually have in iOS6?
Hey there, this post is meant for those who already have the latest iOS7Beta on their Devices. My Question: Is it possible to download playlists without that silly 10 Minutes Task-Killing we actua...
Spotify Star
2537 Views
2 replies
0 likes
Hello, I have an odd problem on my iPhone5 using premium spotify with headphones. Often after a track or playlist has finished all sounds on the entire phone shuts down. At the next track spotify simply doesn't play and if I try to play anything else...
Hello, I have an odd problem on my iPhone5 using premium spotify with headphones. Often after a track or playlist has finished all sounds on the entire phone shuts down. At the next track ...
Community Legend
923 Views
1 replies
0 likes
I'm having a problem with only one song where after a minute or so the song skips like it is over, but there's still a whole two minutes left. Also, it happens at the exact same spot every time too. This only happens on my phone and not on the webapp...
I'm having a problem with only one song where after a minute or so the song skips like it is over, but there's still a whole two minutes left. Also, it happens at the exact same spot every time too. ...
Regular
3029 Views
5 replies
1 likes
help I have done everything i can to get my iphone to synch and it just sits at 2 of 133.....
help I have done everything i can to get my iphone to synch and it just sits at 2 of 133.....
Community Legend
2499 Views
2 replies
0 likes
Having trouble with Spotify on your iPhone or iPad? Here’s a step-by-step guide to help get things working again. What to try first Try a soft reset. Press and hold the Home and Lock buttons for 10 seconds until the device reboots. If that doesn’t he...
Having trouble with Spotify on your iPhone or iPad? Here’s a step-by-step guide to help get things working again. What to try first Try a soft reset. Press and hold the Home a...
Roadie
285829 Views
2 replies
16 likes
There are about 10 songs that skip about a minute or two into them and then it goes on to the next song on my ipod touch. It works fine on my desktop and on the ipod, it skips in the same spot every time. I've tried re-syncing/downloading them to the...
There are about 10 songs that skip about a minute or two into them and then it goes on to the next song on my ipod touch. It works fine on my desktop and on the ipod, it skips in the same spot e...
Regular
7674 Views
4 replies
0 likes
I have updated my app on iOS but my playlists are not matching up to my Mac app. Some of the tracks shold be on the iOS app but are not able to be played. I get a sync message erroneously. I have already marked these to be sync'd or the tracks are al...
I have updated my app on iOS but my playlists are not matching up to my Mac app. Some of the tracks shold be on the iOS app but are not able to be played. I get a sync message erroneously....
Community Legend
1370 Views
1 replies
0 likes
Hi! Recently, my iPhone app denies playing my local files. They are not grey, and they are marked as synced, but when try to play them, I get a message saying the track issn't synced, and that if I own the track, I can sync it from my computer. I hav...
Hi! Recently, my iPhone app denies playing my local files. They are not grey, and they are marked as synced, but when try to play them, I get a message saying the track issn't synced, a...
Regular
1245 Views
3 replies
1 likes
I am trying to sync my music to my iphone, and it stops after syncing a few songs. I can no longer sync for some reason, its working fine on the computer but not on my phone. Please Help
I am trying to sync my music to my iphone, and it stops after syncing a few songs. I can no longer sync for some reason, its working fine on the computer but not on my phone. Please Help
Community Legend
925 Views
3 replies
0 likes
i do not want text messages on my iphone from spotify. how do i disable?
i do not want text messages on my iphone from spotify. how do i disable?
Community Legend
1240 Views
1 replies
0 likes
Does the Discover music feature exist on the ipad? I found it on my ipone but not ipad. It's probably staring me right in the face.
Does the Discover music feature exist on the ipad? I found it on my ipone but not ipad. It's probably staring me right in the face.
Not applicable
2554 Views
7 replies
0 likes
I was wondering if there's a way to deactivate the option that pause the syncing of the playlist, and if there's not that would be a request cause is annoying to have to check every time if your songs are syncing
I was wondering if there's a way to deactivate the option that pause the syncing of the playlist, and if there's not that would be a request cause is annoying to have to check every time if your song...
Community Legend
3215 Views
1 replies
0 likes
When I plug my iphone into my chevrolet spark (with the standard audio system), spotify plays song, but when I try to change song with the car commands, it stops playing and I have to restart spotify to play another song. Anyone have this problem? Ho...
When I plug my iphone into my chevrolet spark (with the standard audio system), spotify plays song, but when I try to change song with the car commands, it stops playing and I have to restart spotify...
Community Legend
1963 Views
1 replies
0 likes
Why can't we have both What's New and Discover? Why do we need to choose? I far prefer the What's New feature as I like hearing the new releases. The Discover page rarely turns me on to new music I enjoy. Your idea of similar music/bands does not mat...
Why can't we have both What's New and Discover? Why do we need to choose? I far prefer the What's New feature as I like hearing the new releases. The Discover page rarely turns me on to new mus...
Community Legend
796 Views
2 replies
0 likes
