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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30406 Views

40 replies

9 likes

  • 30406 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94952 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

987 Views

0 replies

0 likes

iOS
  • 987 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293748 Views

60 replies

15 likes

  • 293748 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123709 Views

19 replies

38 likes

  • 123709 Views
  • 19 replies
  • 38 likes

Blank Screen on iPhone after latest update.

For some reason after the latesr update of the Spotify app all I get is a blank screen with the gray header (also blank). It stays like that for about 30 seconds then the app dies. I've re-installed the app three times. I am running the latest stable...

Regular

For some reason after the latesr update of the Spotify app all I get is a blank screen with the gray header (also blank). It stays like that for about 30 seconds then the app dies. I've re-installed ...

mörkness

Regular

2441 Views

5 replies

0 likes

4s
iOS
iphone
  • 2441 Views
  • 5 replies
  • 0 likes

Can you filter playlists offline?

I was just wondering if you can filter playlists that you've downloaded for offline use while offline. One of the main reasons I'm currently using napster over spotify is that I can't easily find specific tracks that I want. So for example, if I've g...

Newbie

I was just wondering if you can filter playlists that you've downloaded for offline use while offline. One of the main reasons I'm currently using napster over spotify is that I can't easily find spe...

Adam

Roadie

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

App on New iPhone shows 48 hour trial

I just replaced my faulty iphone 5, and after installing and logging into the Spotify app, I receive the message that I have 48 hours remaining of my trial. I am a premium user, and I can still access my playlists etc. Will I lose service after the t...

Casual Listener

I just replaced my  faulty iphone 5, and after installing and logging into the Spotify app, I receive the message that I have 48 hours remaining of my trial. I am a premium user, and I can still...

theargyll

Casual Listener

858 Views

4 replies

0 likes

  • 858 Views
  • 4 replies
  • 0 likes

Spotify funkar inte på mobilen

Varför funkar inte min premium på mobilen? Pinkoden ogiltig står det!

Newbie

Varför funkar inte min premium på mobilen? Pinkoden ogiltig står det!

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

No song loaded on my display

Ever since I got the iPhone 5 a couple of weeks ago I get a no song loaded on my display and nothing plays through the stereo of my 2012 Nissan Maxima. Suggestions? I pay for this every month only for playing in my car. Now I can't even do that. What...

Newbie

Ever since I got the iPhone 5 a couple of weeks ago I get a no song loaded on my display and nothing plays through the stereo of my 2012 Nissan Maxima. Suggestions? I pay for this every month only ...

Peter__

Community Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Spotify Streaming in Car

This might be a bug but when I stream spotify through my car (2013bmw535) it randomly will pause songs Does Spotify have any plans to make their app compaitible with cars?

Casual Listener

This might be a bug but when I stream spotify through my car (2013bmw535) it randomly will pause songs   Does Spotify have any plans to make their app compaitible with cars? 

Skyman1

Casual Listener

990 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Premium account not working on iPod

I have connected my Ipod to my computer via Spotify to download my playlist, however it does not download the tracks as per my account. Its says it only syncs 'local' files, however all the music on my spotify has been downloaded throught the spotify...

Newbie

I have connected my Ipod to my computer via Spotify to download my playlist, however it does not download the tracks as per my account. Its says it only syncs 'local' files, however all the music on ...

Joe

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Solved!! iPhone app crashes upon opening, 100% of the time

I made ~20 playlist changes (moving/deleting/nesting/etc), added some local files (which I haven't yet set to sync on the iPhone app), and now every time I try to open the iPhone app, it locks after about 5 seconds and then crashes. If I connect to w...

Regular

I made ~20 playlist changes (moving/deleting/nesting/etc), added some local files (which I haven't yet set to sync on the iPhone app), and now every time I try to open the iPhone app, it locks after ...

Joe

Community Legend

1910 Views

9 replies

0 likes

  • 1910 Views
  • 9 replies
  • 0 likes

mobile version doesn't seem to have the same artist list as the pc version

Hi guys. This is the first time I post something here. Hope this can work.. I'd like to know why some artists can be played in the pc version, while when I'm on the iOS version the same playlist is empty. I make an example: The Suburbs of Arcade Fire...

Casual Listener

Hi guys. This is the first time I post something here. Hope this can work.. I'd like to know why some artists can be played in the pc version, while when I'm on the iOS version the same playlist ...

Joe

Community Legend

946 Views

4 replies

0 likes

  • 946 Views
  • 4 replies
  • 0 likes

Disappointment in regards to slow syncing

I just recently upgraded my iPhone and thought this would be the perfect time to try out spotify. I downloaded spotify and started adding playlists and syncing them for offline mode. I noticed that syncing for offline mode was taking forever-- 1 albu...

Casual Listener

I just recently upgraded my iPhone and thought this would be the perfect time to try out spotify. I downloaded spotify and started adding playlists and syncing them for offline mode. I noticed that s...

Joe

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Spotify crashes on iPad 3

Description The app crasches after 3 seconds every time A more detailed description, using numbered steps 1. Opened the app What I expected to happen For the app to open What actually happened Crashes My iPad/iPhone model iPad 3 Device’s Operating Sy...

Visitor

Description The app crasches after 3 seconds every time A more detailed description, using numbered steps 1. Opened the app    What I expected to happen For the app to open &n...

Joe

Community Legend

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Spotify 0.7.1. empty screen ios 6.1

Hi, i have updated my ios Spotify-App to 0.7.1 and now when i start the app i habe just a empty white screen and a black head-bar.I Pay 10 Euro for the premium membership but it doesnt work!!! Delete and new install doesnt work also!I use ios 6.1

Casual Listener

Hi, i have updated my ios Spotify-App to 0.7.1 and now when i start the app i habe just a empty white screen and a black head-bar. I Pay 10 Euro for the premium membership but it doesnt work!!! ...

bvb1990

Casual Listener

999 Views

2 replies

0 likes

  • 999 Views
  • 2 replies
  • 0 likes

Sound - next track

Hello,one question. Is there no option to turn off the sound, when you push the ">" or "<" Button on the locked screen?

Music Fan

Hello, one question. Is there no option to turn off the sound, when you push the ">" or "<" Button on the locked screen?

MichaelJerzak

Composer

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

My app for iOS 4 doesn't work!! - what to do?

Hi I've been using spotify for my Iphone 4 for quite a while now, but after a recent update the music will only occationally play for 30 sec and then stops. Most of the time there's no music at all. I've been trying to reinstall dozens of times - and...

Newbie

Hi I've been using spotify for my Iphone 4 for quite a while now, but after a recent update the music will only occationally play for 30 sec and then stops. Most of the time there's no music at all. ...

meahtenoha

Spotify

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

I can't find or listen to certain music and artist.

I was looking for artist and I can't find them like new Rihanna songs, all I find is like karaoke versions or nothing, I can't find Corrine bailey Rae, lil Boosie is on here but what I want to listen is greyed out and I pay 9.99 for this and I can't ...

Newbie

I was looking for artist and I can't find them like new Rihanna songs, all I find is like karaoke versions or nothing, I can't find Corrine bailey Rae, lil Boosie is on here but what I want to liste...

1060 Views

0 replies

1 likes

New Music
  • 1060 Views
  • 0 replies
  • 1 likes

Solved!! Premium not streaming to android...t

I just subscribed to premium after doing a 2 day trial. Everything worked on the phone. Now that I have subscribed it says I can only get radio and need premium to stream. I already have it and have a confirmed payment. I ordered it from the androoid...

Visitor

I just subscribed to premium after doing a 2 day trial. Everything worked on the phone. Now that I have subscribed it says I can only get radio and need premium to stream. I already have it and have ...

user-removed

Not applicable

932 Views

4 replies

0 likes

  • 932 Views
  • 4 replies
  • 0 likes

Keeps crashing

Hi guys,The latest iOS update for the Spotify app keeps crashing any time I search for music. Running and iPhone 5. A fix would be great.Thanks.

Visitor

Hi guys, The latest iOS update for the Spotify app keeps crashing any time I search for music. Running and iPhone 5. A fix would be great. Thanks.

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Synced local files are sometimes super buggy

Hi, when I try to play some of my synced local files, it's making my iPhone 4S (with the newest version of the Spotify app) act up. By act up, I mean either operate really, really slowly or straight up stop the iphone from working. At worst, I've got...

Visitor

Hi, when I try to play some of my synced local files, it's making my iPhone 4S (with the newest version of the Spotify app) act up. By act up, I mean either operate really, really slowly or straight ...

Joe

Community Legend

1169 Views

3 replies

0 likes

  • 1169 Views
  • 3 replies
  • 0 likes

Premium Not Working on iPad

I just upgraded to Premium and it won't work on my iPad. When I try to stream on demand it says "you must be premium to stream on demand." I have thrown out my Facebook App and reloaded app over and over -- even logged out/in/out/in using user name (...

Casual Listener

I just upgraded to Premium and it won't work on my iPad. When I try to stream on demand it says "you must be premium to stream on demand." I have thrown out my Facebook App and reloaded app over and ...

MichaelJerzak

Composer

7816 Views

24 replies

0 likes

  • 7816 Views
  • 24 replies
  • 0 likes