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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43354 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109002 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301874 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127795 Views

19 replies

38 likes

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Solved!! spotify is offline

Hi some help in need,I just upgraded to spotify premium, i have the receipt. I cannot get to use spotify, because it's offline. Please can somebody help me to get Spotify online and help me get it on my Iphone 4?I will appreciate this very much, Bill...

Visitor

  Hi some help in need, I just upgraded to spotify premium, i have the receipt. I cannot get to use spotify, because it's offline. Please can somebody help me to get Spotify online and help me...

bog

Casual Listener

23822 Views

20 replies

0 likes

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Solved!! No sync of offline tracks

Premiun user. iPhone 4S. Tracks in playlists that are set to offline mode simply do not download. ??

Casual Listener

Premiun user. iPhone 4S. Tracks in playlists that are set to offline mode simply do not download.  ??

imyourvenus

Casual Listener

10947 Views

8 replies

0 likes

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iPhone 4S playlists not syncing in wifi or 3G!!

I'm having a problem with my playlists none are syncing for offline playback in wifi or 3G I've heard it pauses after its been left idle but I've kept it open with songs playing still no joy.. I'm new to this but I'm sure I'm doing everything correct...

Regular

I'm having a problem with my playlists none are syncing for offline playback in wifi or 3G I've heard it pauses after its been left idle but I've kept it open with songs playing still no joy.. I'm ne...

JenniferT

Regular

1302 Views

5 replies

0 likes

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Can't sync music for offline playlist on iphone

Hi everyone,I just started my Spotify premium account. I uploaded around 40 songs to my offline playlist on my iphone last week, but since then i have problems to sync new playlists. I can see that it tries to sync but it is always saying "1 of 32 so...

Casual Listener

Hi everyone, I just started my Spotify premium account. I uploaded around 40 songs to my offline playlist on my iphone last week, but since then i have problems to sync new playlists. I can see that...

mirlenia

Casual Listener

3642 Views

14 replies

0 likes

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Can't use my iphone 4s in offline mode! tracks wont sync!

My spotify account on my desktop computer says that all of the playlists I have chosen to be available offline are fully synced and ready to go. When I click on the playlists to make them available offline on my iphone, the playlists consistently rem...

Newbie

My spotify account on my desktop computer says that all of the playlists I have chosen to be available offline are fully synced and ready to go. When I click on the playlists to make them available o...

Liam

Community Legend

755 Views

1 replies

0 likes

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Bug: Long Playlist Names freezes App

Hi there! I found out that long playlist names are a problem for the iOS Spotify App, especially in the full screen mode. In my example (look at the playlist: Zen Meditation and Natural White Noise...), which I have imported to my library, but not do...

Casual Listener

Hi there!   I found out that long playlist names are a problem for the iOS Spotify App, especially in the full screen mode.    In my example (look at the playlist: Zen Meditation a...

kain0rer

Newbie

1397 Views

2 replies

1 likes

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Playlists vanishing completely while offline on iOS app

I am on a 4S with OS 5.1.1 I downloaded the new app last week, and since then, despite not changing a single thing on any of my three devices, I have been unable to retain my list of playlists on my phone, let alone those that are synced to be availa...

Newbie

I am on a 4S with OS 5.1.1 I downloaded the new app last week, and since then, despite not changing a single thing on any of my three devices, I have been unable to retain my list of playlists on my...

hreichgott

Music Fan

1315 Views

5 replies

0 likes

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Recently Resubscribed to Spotify Premium and No songs work on iPhone or Computer

two days ago, July 18, 2013, i Resubscribed to Spotify Premium after it said my payment method did not work for that month... reason, i have no idea. Anyways i resusribed with my credit card and when i log in on the web site it says you are using Pre...

Newbie

two days ago, July 18, 2013, i Resubscribed to Spotify Premium after it said my payment method did not work for that month... reason, i have no idea. Anyways i resusribed with my credit card and when...

meahtenoha

Spotify

1016 Views

2 replies

0 likes

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Local files won't sync to iPhone 5

After the latest update spotify won't sync local files to neither my iPhone 5 nor my iPad 3, they both show up under "devices" but selecting playlists to sync doesn't do anything, and then spotify automatically selects "sync all". On the "local files...

Casual Listener

After the latest update spotify won't sync local files to neither my iPhone 5 nor my iPad 3, they both show up under "devices" but selecting playlists to sync doesn't do anything, and then spotify au...

kolakola

Casual Listener

1887 Views

1 replies

0 likes

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Updated Spotify on iPhone 5 (6.1.4) and all of my music was deleted from my phone

I've been trying to resync it but each time I click on a playlist in the Spotify desktop version, it deselects it automatically and switches to "sync all playlists to this device" Also, tapping on "available offline" on the Spotify iPhone version doe...

Casual Listener

I've been trying to resync it but each time I click on a playlist in the Spotify desktop version, it deselects it automatically and switches to "sync all playlists to this device"   Also, ta...

kolakola

Casual Listener

1264 Views

2 replies

0 likes

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IOS7 Multitasking

Hey there, this post is meant for those who already have the latest iOS7Beta on their Devices.My Question: Is it possible to download playlists without that silly 10 Minutes Task-Killing we actually have in iOS6?

Roadie

Hey there, this post is meant for those who already have the latest iOS7Beta on their Devices. My Question: Is it possible to download playlists without that silly 10 Minutes Task-Killing we actua...

MattSuda

Spotify Star

2588 Views

2 replies

0 likes

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Songs won't play

Hello, I have an odd problem on my iPhone5 using premium spotify with headphones. Often after a track or playlist has finished all sounds on the entire phone shuts down. At the next track spotify simply doesn't play and if I try to play anything else...

Visitor

Hello,   I have an odd problem on my iPhone5 using premium spotify with headphones. Often after a track or playlist has finished all sounds on the entire phone shuts down. At the next track ...

Joe

Community Legend

941 Views

1 replies

0 likes

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Problem with one song skipping halfway through

I'm having a problem with only one song where after a minute or so the song skips like it is over, but there's still a whole two minutes left. Also, it happens at the exact same spot every time too. This only happens on my phone and not on the webapp...

Regular

I'm having a problem with only one song where after a minute or so the song skips like it is over, but there's still a whole two minutes left. Also, it happens at the exact same spot every time too. ...

emanser

Regular

3073 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Playlist not synching to iPhone

help I have done everything i can to get my iphone to synch and it just sits at 2 of 133.....

Casual Listener

help I have done everything i can to get my iphone to synch and it just sits at 2 of 133.....

Joe

Community Legend

2527 Views

2 replies

0 likes

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Solved!! [iOS] Troubleshooting Spotify

Having trouble with Spotify on your iPhone or iPad? Here’s a step-by-step guide to help get things working again. What to try first Try a soft reset. Press and hold the Home and Lock buttons for 10 seconds until the device reboots. If that doesn’t he...

Spotify Legend

Having trouble with Spotify on your iPhone or iPad? Here’s a step-by-step guide to help get things working again.   What to try first   Try a soft reset. Press and hold the Home a...

Adam

Roadie

286453 Views

2 replies

16 likes

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  • 16 likes

Songs skipping/not finishing

There are about 10 songs that skip about a minute or two into them and then it goes on to the next song on my ipod touch. It works fine on my desktop and on the ipod, it skips in the same spot every time. I've tried re-syncing/downloading them to the...

Regular

There are about 10 songs that skip about a minute or two into them and then it goes on to the next song on my ipod touch. It works fine on my desktop and on the ipod, it skips in the same spot e...

haasnd

Regular

7712 Views

4 replies

0 likes

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iOS App - Blank or Missing Playlist tracks

I have updated my app on iOS but my playlists are not matching up to my Mac app. Some of the tracks shold be on the iOS app but are not able to be played. I get a sync message erroneously. I have already marked these to be sync'd or the tracks are al...

Newbie

I have updated my app on iOS but my playlists are not matching up to my Mac app.   Some of the tracks shold be on the iOS app but are not able to be played. I get a sync message erroneously....

Peter__

Community Legend

1388 Views

1 replies

0 likes

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Local files won't play on iPhone 4

Hi! Recently, my iPhone app denies playing my local files. They are not grey, and they are marked as synced, but when try to play them, I get a message saying the track issn't synced, and that if I own the track, I can sync it from my computer. I hav...

Newbie

Hi!  Recently, my iPhone app denies playing my local files. They are not grey, and they are marked as synced, but when  try to play them, I get a message saying the track issn't synced, a...

NolanDahl

Regular

1303 Views

3 replies

1 likes

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cant sync on iiphone 4s

I am trying to sync my music to my iphone, and it stops after syncing a few songs. I can no longer sync for some reason, its working fine on the computer but not on my phone. Please Help

Casual Listener

I am trying to sync my music to my iphone, and it stops after syncing a few songs.  I can no longer sync for some reason, its working fine on the computer but not on my phone.  Please Help

Peter__

Community Legend

967 Views

3 replies

0 likes

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