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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246271 Views

27 replies

5 likes

  • 246271 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131393 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309847 Views

62 replies

16 likes

  • 309847 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133527 Views

19 replies

38 likes

  • 133527 Views
  • 19 replies
  • 38 likes

Syncing Local Files

Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything happening. Does anyone now why this is happening?

Casual Listener

Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything h...

SteelNote

Casual Listener

591 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Ipod wont connect to spotify

When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?

Newbie

When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?

Taylor

Community Legend

1288 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Software not working

I keep getting a missing dependencies error message any advice?

Newbie

I keep getting a missing dependencies error message any advice?

Joe

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

spotify downloading songs very slow on wifi

I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.

Gig Goer

I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.

Joe

Community Legend

4535 Views

2 replies

1 likes

  • 4535 Views
  • 2 replies
  • 1 likes

Syncing local files to my iPhone 5

Dear Spotify, I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It seems like it won't 'load' the song (even though I put the offli...

Newbie

Dear Spotify,   I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It se...

Adam

Roadie

757 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

IOS premium account not playing

I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already have a ongoing premium subscription. I have checke...

Casual Listener

I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already...

Adam

Roadie

1753 Views

5 replies

0 likes

  • 1753 Views
  • 5 replies
  • 0 likes

iOS 7 Beta 4 FIXED

Because Spotify is so great, they got us an update that now fixes the crashing while changing volume on beta 4. Thank y'all, stay awesome!

Newbie

Because Spotify is so great, they got us an update that now fixes the crashing while changing volume on beta 4. Thank y'all, stay awesome!

Adam

Roadie

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Iphone

Warum habe ich auf meinem Iphone 2 GB Daten, wie kann ich diese reduzieren ???

Newbie

Warum habe ich auf meinem Iphone 2 GB Daten, wie kann ich diese reduzieren ???

Taylor

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Premium for Iphone 5/iMac not taking effect

Hey guys so i've just recently purchased premium for spotify! UNfortunately its coming up on both my iphone and imac application that i need to upgrade to premium? Any solutions to this would be great! And yes i have double checked my accounts and re...

Casual Listener

Hey guys so i've just recently purchased premium for spotify! UNfortunately its coming up on both my iphone and imac application that i need to upgrade to premium? Any solutions to this would be ...

Adam

Roadie

755 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Cannot sync local files from Spotify onto IPod

Hello. I am having serious trouble trying to sync my files onto my iPod. I have noted that only local files will sync because I have done the process before successfully, however I just got the 30-day free trial version of Spotify Premium which led m...

Casual Listener

Hello.  I am having serious trouble trying to sync my files onto my iPod.  I have noted that only local&...

HelpingHand2U

Casual Listener

1440 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Simple change to improve Radio UI

Make the thumbs-down red, and 5 mm lower. Make the thumbs-up green, and 5 mm higher.

Casual Listener

Make the thumbs-down red, and 5 mm lower. Make the thumbs-up green, and 5 mm higher.

Taylor

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

A different type of sync issue

So both my daughter and I are seeing this issue. Some songs from some playlists just go greyed out. Not an entire list, just some songs. I figured Spotify lost the rights to the song. However, on my imac I can stream them wifi, they are still availab...

Regular

So both my daughter and I are seeing this issue.  Some songs from some playlists just go greyed out.  Not an entire list, just some songs.  I figured Spotify lost the rights to the son...

JMJ

Regular

678 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Problem with iPad app

I have two iPads (one private and one for work), and a Spotify Premium account. On one of the iPads, the Spotify app will not launch the music after hitting the play-button. I can see my playlists, and everything seems allright until I press "PLAY". ...

Regular

I have two iPads (one private and one for work), and a Spotify Premium account. On one of the iPads, the Spotify app will not launch the music after hitting the play-button. I can see my playlists, a...

moseleydeb

Casual Listener

4274 Views

15 replies

0 likes

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  • 15 replies
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Solved!! Sync only local files from starred to iPhone

Hi Is there a way only to syncs the local files form my starred list to my iPhone?

Casual Listener

Hi   Is there a way only to syncs the local files form my starred list to my iPhone?

Rhod2

Casual Listener

3025 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

I can't download my playlist(s).

I've tried so many alternatives, deleted spotify and so on. When I first open it, it begins the download (over wi-fi), but then it stops... Please help! I'm a premium user!!

Casual Listener

I've tried so many alternatives, deleted spotify and so on. When I first open it, it begins the download (over wi-fi), but then it stops... Please help! I'm a premium user!!

Joe

Community Legend

1223 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Syncing 'stops'

I have a premium sub and for 6 months syncing worked and now it hangs. i tried iPhone on and off, deleting num of playlists...how do i fix this?

Newbie

I have a premium sub and for 6 months syncing worked and now it hangs.  i tried iPhone on and off, deleting num of playlists...how do i fix this?

jessi22

Newbie

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

[spotify for iOS 4] playlists won't synch

Hi all, Description I've just discovered i can use spotify on my iPod Touch 2g. I can see my playlists, but there are no tracks in them! A more detailed description, using numbered steps 1. I installed Spotify voor iOS 4 from the App Store 2. Then I ...

Casual Listener

Hi all,   Description I've just discovered i can use spotify on my iPod Touch 2g. I can see my playlists, but there are no tracks in them!   A more detailed description, using n...

hwassermeyer

Newbie

940 Views

3 replies

0 likes

  • 940 Views
  • 3 replies
  • 0 likes

Where has 'discover' gone on my iphone app?

Discover mode has gone and has been replaced by 'whats new' on my Iphone. This is absolutely useless for me! Even the 'top tracks' section is completely empty! whats going on?

Casual Listener

Discover mode has gone and has been replaced by 'whats new' on my Iphone. This is absolutely useless for me! Even the 'top tracks' section is completely empty! whats going on?

Joe

Community Legend

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Problems!

When I am listening to any song and I want to see the song's picture, I click to the picture and the app stop working, but music still playing. What is wrong ? Or does my ipad have a problem ?? And after I minimize twice the closes itself. Help pleas...

Casual Listener

When I am listening to any song and I want to see the song's picture, I click to the picture and the app stop working, but music still playing. What is wrong ? Or does my ipad have a problem ?? And a...

Joe

Community Legend

1143 Views

1 replies

0 likes

  • 1143 Views
  • 1 replies
  • 0 likes

Playlists not fully syncing between computer and iPhone

Hi - I have a couple playlists that don't show fully on my iPhone and I'm unable to access songs I've always been able to access, that I added from Spotify, not local files. For example, one has 336 tracks (per computer), but only shows 300 on my iPh...

Newbie

Hi - I have a couple playlists that don't show fully on my iPhone and I'm unable to access songs I've always been able to access, that I added from Spotify, not local files. For example, one has 336 ...

Taylor

Community Legend

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes