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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242075 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124899 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2978 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307704 Views

62 replies

16 likes

  • 307704 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132008 Views

19 replies

38 likes

  • 132008 Views
  • 19 replies
  • 38 likes

iPhone app

Updated iPhone app and now spotify won't open. If I reinstall will I have to sync off line playlists again?

Casual Listener

Updated iPhone app and now spotify won't open. If I reinstall will I have to sync off line playlists again?

Joe

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Spotify On IPhone

HelloI have the basic version of spotify on my iPhone 4. I have all my songs on my laptop, but can not see how I get them onto my phone or into my iTunes.Please can somebody help or assist me please.

Newbie

Hello I have the basic version of spotify on my iPhone 4. I have all my songs on my laptop, but can not see how I get them onto my phone or into my iTunes. Please can somebody help or assist me ple...

Joe

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Can't make playlists available offline

Can someone shed a light on why I can't make playlists available offline? I have the premium subscription and no where near 3,333 songs downloaded to my available offline songs... I saw somewhere that that was about the amount you could have on devic...

Casual Listener

Can someone shed a light on why I can't make playlists available offline? I have the premium subscription and no where near 3,333 songs downloaded to my available offline songs... I saw somewhere tha...

Joe

Community Legend

7007 Views

3 replies

0 likes

  • 7007 Views
  • 3 replies
  • 0 likes

IPhone & My Car

Hi, I was hoping someone could help me. I have just purchased a premium spotify membership (yippee!!) However, when I plugged my iPhone into my Car using the Apple connector, I realised there is a serious problem! I used to buy tracks as downloads fr...

Newbie

Hi,   I was hoping someone could help me. I have just purchased a premium spotify membership (yippee!!)   However, when I plugged my iPhone into my Car using the Apple connector,&nb...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

One quick question

If I use spotify in offline mode, will my played tracks be posted on my facebook/last fm page?Thanks

Visitor

If I use spotify in offline mode, will my played tracks be posted on my facebook/last fm page? Thanks

Joe

Community Legend

703 Views

1 replies

0 likes

Facebook
lastfm
offline mode
  • 703 Views
  • 1 replies
  • 0 likes

Starred playlist not loading

Hi, was wondering if anyone can help me please? Every time I try to go onto my starred playlist, the songs won't load. As in, they don't appear on the screen, just the little loading icon. This only happens when I'm not connected to the Internet, but...

Casual Listener

Hi, was wondering if anyone can help me please? Every time I try to go onto my starred playlist, the songs won't load. As in, they don't appear on the screen, just the little loading icon. This only ...

Jen1854

Casual Listener

1101 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! iPad 2

The app is not working, I have deleted it and installed again and is still not working. I can see the menu, but when I click on it nothing happens. The main screen is blank.

Newbie

The app is not working, I have deleted it and installed again and is still not working. I can see the menu, but when I click on it nothing happens. The main screen is blank.

DJndre

Newbie

5200 Views

7 replies

0 likes

  • 5200 Views
  • 7 replies
  • 0 likes

Where is the song?

Yesterday was the single release of "Sean Paul - Other Side Of Love"In the morning (yesterday) was the song on Spotify available but there was no chance to play it.I add the song to my playlist and want to sync it for offline. The result was the red ...

Music Fan

Yesterday was the single release of "Sean Paul - Other Side Of Love" In the morning (yesterday) was the song on Spotify available but there was no chance to play it. I add the song to my playlist a...

Karki

Music Fan

859 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Discover is missing.

I have spotify version 0.7.1.23 in iOS 6.1.4 and I noticed that a new tab discover appeared with the update. I really enjoyed using that and now it has disappeared. I have reinstalled the app. And it's still missing. The what's new tab is there howev...

Newbie

I have spotify version 0.7.1.23 in iOS 6.1.4 and I noticed that a new tab discover appeared with the update. I really enjoyed using that and now it has disappeared. I have reinstalled the app. And it...

K8marieuk

Music Fan

5908 Views

30 replies

2 likes

  • 5908 Views
  • 30 replies
  • 2 likes

Downgraded without asking

Helo! My Spotify app just downgraded without me asking it to do that! The discover part pf the app is replaced with the news section and a lot of features have gone lost that came with the latest big update!

Casual Listener

Helo! My Spotify app just downgraded without me asking it to do that! The discover part pf the app is replaced with the news section and a lot of features have gone lost that came with the latest big...

Adam

Roadie

906 Views

4 replies

0 likes

Mac
  • 906 Views
  • 4 replies
  • 0 likes

Spotify screwed up on ipad more than iphone going back to previous version

Hi,My ipad started slooowing down. I could not even go to the web. The battery life on my ipad was sucked dry, etc.I tried all the standard suggestion resetting setting, etc. no luck. For some strange reason even though I am not using this app my sys...

Casual Listener

Hi, My ipad started slooowing down. I could not even go to the web. The battery life on my ipad was sucked dry, etc. I tried all the standard suggestion resetting setting, etc. no luck. For some st...

Adam

Roadie

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Spotify update

With the new spotify update the AirPlay button has disappeared on IPhone. Where can I find it? I didn't do the update on my IPad and still works

Casual Listener

With the new spotify update the AirPlay button has disappeared on IPhone. Where can I find it? I didn't do the update on my IPad and still works

429 Views

0 replies

0 likes

  • 429 Views
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Spotify not showing correct track info in car

When connected to my car dock, Spotify does not send the correct track information to the vehicle's audio system. It seems to work for the first track, and then gets stuck and does not update until you get to a Spotify advertisement. I actually chose...

Casual Listener

When connected to my car dock, Spotify does not send the correct track information to the vehicle's audio system.   It seems to work for the first track, and then gets stuck and does not up...

steppi

Newbie

1253 Views

2 replies

0 likes

  • 1253 Views
  • 2 replies
  • 0 likes

Starred files vastly different between desktop and phone

Hi all, I've searched and could not find this exact problem so if this has been asked before, please forgive me. I am a premium member and am having problems where my Desktop client (Mac OSX 10.8.3, Spotify Version 0.9.0.128.g3134f863) has 23 tracks ...

Casual Listener

Hi all,   I've searched and could not find this exact problem so if this has been asked before, please forgive me. I am a premium member and am having problems where my Desktop client (Mac OSX...

marianolatorre

Music Fan

1740 Views

9 replies

1 likes

  • 1740 Views
  • 9 replies
  • 1 likes

Solved!! Premium not working on ipad

Hi,I set up a Premium account on my Mac - which works - but it is not being recognised on my iPad. I'm sure this is my mistake but can't get it to work. Any help would be much appreciated.Thanks

Casual Listener

Hi, I set up a Premium account on my Mac - which works - but it is not being recognised on my iPad. I'm sure this is my mistake but can't get it to work. Any help would be much appreciated. Tha...

Cbus70

Casual Listener

1031 Views

2 replies

0 likes

  • 1031 Views
  • 2 replies
  • 0 likes

iPhone 5 Spotify reverted back to a previous version

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestions?

Casual Listener

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestio...

fredricbrown

Casual Listener

779 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Top Tracks Playlist Disappeared

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

Casual Listener

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

LapinoBEL

Casual Listener

917 Views

4 replies

0 likes

  • 917 Views
  • 4 replies
  • 0 likes

iphone not syncing offline playlists

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to music online and its not working

Newbie

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to mus...

Peter__

Community Legend

3149 Views

1 replies

1 likes

  • 3149 Views
  • 1 replies
  • 1 likes

I no longer have the new version of Spotify

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen. I can no longer change the queue order of songs, ...

Casual Listener

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen...

Joe

Community Legend

966 Views

2 replies

0 likes

  • 966 Views
  • 2 replies
  • 0 likes

Offline mode: Starred list not able to load [0.7.1.23]

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on top). The loading sign keeps rolling without any re...

Regular

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on ...

japnl

Regular

1268 Views

3 replies

0 likes

  • 1268 Views
  • 3 replies
  • 0 likes