iPhone has unsynced playlists & now can't resync

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iPhone has unsynced playlists & now can't resync

Casual Listener
Spotify suddenly unsynced all my offline playlists on my iPhone 4S & now I cannot sync anything at all for offline. It just turns the arrow on the right green but doesn't download & the download green arrow that usually appears on the left doesn't appear. I uninstalled & reinstalled spotify but it still won't sync. This is useless to me with offline mode as I have no data connection at my gym.
Please help!
5 Replies
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Re: iPhone has unsynced playlists & now can't resync

Rising Star 10
Rising Star 10

try a clean reinstallation.

MichaelJerzakRising Star 10
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Re: iPhone has unsynced playlists & now can't resync

Casual Listener
What's a clean installation? How do I do it
Thanks
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Re: iPhone has unsynced playlists & now can't resync

Community Legend

@mwalshe wrote:
What's a clean installation? How do I do it
Thanks

There is a handy guide here 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: iPhone has unsynced playlists & now can't resync

Casual Listener
Thanks - but I can only see the regular reinstall instructions here which I carried out already & when I reinstalled all my playlists were intact but still couldn't sync. Someone suggested a clean installation above so I assumed that was different
I may just unsubscribe ;-(
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Re: iPhone has unsynced playlists & now can't resync

Rising Star 10
Rising Star 10

have you tried logging out and then back in to Spotify.

MichaelJerzakRising Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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