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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246444 Views

27 replies

5 likes

  • 246444 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131592 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3334 Views

0 replies

0 likes

iOS
  • 3334 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309914 Views

62 replies

16 likes

  • 309914 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133573 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Repeated CRASHING on iPhone 5

Description So my player was working fine until I seemed to start adding tracks (thats a whole new topic in itself) to my playlists, willy nilly. I left my phone open and on to sync, while It was plugged into my Macbook Pro to sync. Now it only needs...

Regular

Description So my player was working fine until I seemed to start adding tracks (thats a whole new topic in itself) to my playlists, willy nilly. I left my phone open and on to sync, while It was p...

MichaelJerzak

Composer

2218 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Spotify Apps

Hi! I have a Spotify Premium account Spotify was working fine on my iPhone until the past couple of weeks. Now when I try to open the app, I just get a white screen. I have deleted the app and reinstalled it on my phone and the same thing happens. Al...

Casual Listener

Hi!  I have a Spotify Premium account Spotify was working fine on my iPhone until the past couple of weeks.  Now when I try to open the app, I just get a white screen.  I have deleted ...

Joe

Community Legend

1393 Views

3 replies

1 likes

  • 1393 Views
  • 3 replies
  • 1 likes

Solved!! Premium - iPod Touch - Starred Playlist

I got a little confused with the FAQs in the help section regarding iPod touch. The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for certain (most) iPods. Another one states that you can only sync lo...

Newbie

I got a little confused with the FAQs in the help section regarding iPod touch.   The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for cert...

Joe

Community Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

iOS Spotify App only crashes when connected to 3G, works when connected to wireless

First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. Finally I realized that the app only worked when I ...

Regular

First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. ...

MichaelJerzak

Composer

3495 Views

18 replies

1 likes

  • 3495 Views
  • 18 replies
  • 1 likes

Strange problem, I can't share to Facebook, but I can share to twitter

=== START OF TEMPLATE === DescriptionI can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally...

Composer

=== START OF TEMPLATE === Description I can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps 1. First I did this 2. Then ...

MichaelJerzak

Composer

6043 Views

10 replies

0 likes

  • 6043 Views
  • 10 replies
  • 0 likes

Spotify Premium not working on my Iphone

Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? Please help!

Visitor

Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? ...

MichaelJerzak

Composer

785 Views

5 replies

0 likes

  • 785 Views
  • 5 replies
  • 0 likes

Update not working at all

I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.

Casual Listener

I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.

brdlc001

Newbie

4437 Views

6 replies

1 likes

  • 4437 Views
  • 6 replies
  • 1 likes

Solved!! Unable to download spotify on iPhone 5?

Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues. Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly greyed out. Any ideas how to resolve this ? The app worked fine o...

Casual Listener

Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues.  Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly gr...

Peter__

Community Legend

28656 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify did not Sync

Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?

Casual Listener

Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?

Peter__

Community Legend

735 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I've been paying for Premium, but no Premium features are working.

I've been a Spotify Premium subscriber for probably...maybe four or five months, but when I try listening to a playlist on my iPad (the Billboard playlists - not ones I've made), it says that this is a feature only for Premium members. What am I doin...

Newbie

I've been a Spotify Premium subscriber for probably...maybe four or five months, but when I try listening to a playlist on my iPad (the Billboard playlists - not ones I've made), it says that this is...

Peter__

Community Legend

545 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iphone app not working

the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninstall and new installation, it's still the same. I have...

Casual Listener

the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninst...

wu_trax

Casual Listener

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Equalizer missing still

Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with equalizer. PLEASE BRING THE EQUALIZER BACK !!!

Roadie

Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with...

Liam

Community Legend

776 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Issues with the IOS app

So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I have a premium account I've tried several times to fix this by ...

Casual Listener

So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I ha...

Peter__

Community Legend

782 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Offline playlist Content deleted: but only three devices

I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far below 3333. Any solution or explanation?I have also in...

Roadie

I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far bel...

Peter__

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

New app doesn't work on iPhone

I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it doesn't have the radio feature. Someone please fix it!

Casual Listener

I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it does...

Peter__

Community Legend

2789 Views

3 replies

0 likes

support
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  • 3 replies
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Premium on iPhone

I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?

Newbie

I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?

Taylor

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Havering the same issue

I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only reason I use spotify

Newbie

I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only ...

Taylor

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Premium user cant get it

Reset my phone, now cant get sotify premium back on. Very frustrated

Newbie

Reset my phone, now cant get sotify premium back on. <Snip-email, best not to put personal details in posts, just for security! ~AnthonyB> Very frustrated

Taylor

Community Legend

445 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing

Since downloading the new Spotify app to my iPhone and iPad, I am experiencing a major issue. First, the songs previously loaded in my library and playlists I can no longer play from my desktop. When I click one of these songs, I receive a message th...

Casual Listener

Since downloading the new Spotify app to my iPhone and iPad, I am experiencing a major issue. First, the songs previously loaded in my library and playlists I can no longer play from my desktop. When...

Ekdahl_

Newbie

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Help! My spotify keeps booting me off!

I have done everything possible to try and fix this issue. I did the most recent update for the spotify app on my iOS and now when I try going to the app it just boots me off right away. Please help me fix this!

Newbie

I have done everything possible to try and fix this issue. I did the most recent update for the spotify app on my iOS and now when I try going to the app it just boots me off right away. Please help ...

Taylor

Community Legend

963 Views

1 replies

0 likes

  • 963 Views
  • 1 replies
  • 0 likes