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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37287 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102869 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125906 Views

19 replies

38 likes

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  • 19 replies
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Wont Sync for Offline Use to Iphone 4

I have had spotify premium for the last four months and I have not been able to sync my whole starred playlist to be available offline once in four months. It syncs half the songs, or three quarters of the song but one or two songs always mess up the...

Newbie

I have had spotify premium for the last four months and I have not been able to sync my whole starred playlist to be available offline once in four months. It syncs half the songs, or three quarters ...

Joe

Community Legend

379 Views

1 replies

0 likes

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  • 1 replies
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Trending playlists on ipad

The trending playlists and top 100 on the what's new page is not there. How do I fix this?

Newbie

The trending playlists and top 100 on the what's new page is not there. How do I fix this?

Joe

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 30 day free trial won't work on devices

Today I activated the spotify 30day premium trial. However, when I go to play a song on my phone it says only preium users get this feature... Both are on the same account ( i checked already) and I've tried logging back in and out. When I go to acco...

Casual Listener

Today I activated the spotify 30day premium trial. However, when I go to play a song on my phone it says only preium users get this feature... Both are on the same account ( i checked already) and ...

Rishigaiha

Casual Listener

2569 Views

2 replies

0 likes

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  • 2 replies
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Error code 5600 bartender failed Discover Page

I am receiving the following error for ios 6.1.4 iphone 5 with Spotify client 0.6.4.2 core v0.0.0.999 whenever I try to access the Discover tab - http://imageshack.us/a/img191/7554/oazp.jpg . Reinstalling the program did not resolve the issue.

Newbie

I am receiving the following error for ios 6.1.4 iphone 5 with Spotify client 0.6.4.2 core v0.0.0.999 whenever I try to access the Discover tab - http://imageshack.us/a/img191/7554/oazp.jpg . Reinsta...

Jamie

Spotify Legend

1179 Views

2 replies

0 likes

Error 5600 com.spotify.hermes bartender
  • 1179 Views
  • 2 replies
  • 0 likes

Why do I have to pay for premium iphone app when i already subscribe to premium?

Why do I have to pay for the spotify premium app for my iPhone when I already subscribe to a premium account? I already have spotify on my desktop and on my ipad and I never had to pay for any software then. I just installed logged in with my spotify...

Newbie

Why do I have to pay for the spotify premium app for my iPhone when I already subscribe to a premium account? I already have spotify on my desktop and on my ipad and I never had to pay for any softw...

StevenR

Roadie

5643 Views

4 replies

0 likes

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Albums auto-expand to show tracklist - Annoying!

On the iPad if you select an artist you get a nice window coming in from the right that shows all the albums. Nice, right? Except, as you scroll down through the albums, they expand out to show the tracklist, so that if you're trying to get to the bo...

Newbie

On the iPad if you select an artist you get a nice window coming in from the right that shows all the albums. Nice, right?    Except, as you scroll down through the albums, they expand ...

Alexlotl

Newbie

555 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Thanks spotify

Just wanted to say thanks, I love how I have to have a Facebook to log in because you won't accept my username ever, I love that my radio doesn't play half my stations and I love being a paid user that can't get any customer support. F u spotify I'm ...

Visitor

Just wanted to say thanks, I love how I have to have a Facebook to log in because you won't accept my username ever, I love that my radio doesn't play half my stations and I love being a paid user th...

Adam

Roadie

692 Views

5 replies

1 likes

  • 692 Views
  • 5 replies
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Iphone not showing up in devices and music not syncing

I have spotify premium and a new iPhone 5 and I synced some of my playlists from spotify. Then I plugged my iPhone in and it synced with iTunes. Now when I plug my iPhone in it automatically syncs with iTunes and does not show up in spotify. What do ...

Newbie

I have spotify premium and a new iPhone 5 and I synced some of my playlists from spotify. Then I plugged my iPhone in and it synced with iTunes. Now when I plug my iPhone in it automatically syncs wi...

Joe

Community Legend

632 Views

1 replies

0 likes

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iPod Touch stopped syncing and Orange ! symbol near tracks

Hi guys my iPod Touch 5th Gen stopped syncing files, and now displays a round orange circle with an ! (exclamaiton mark) in it near all unsycned tracks. any ideas what the problem is?? thanks

Regular

Hi guys   my iPod Touch 5th Gen stopped syncing files, and now displays a round orange circle with an ! (exclamaiton mark) in it near all unsycned tracks.   any ideas what the probl...

Peter__

Community Legend

893 Views

4 replies

0 likes

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My iPhone has only synced 279 out of 760 songs..when trying to use offline,I have enough memory?

Hi I have synced 279 songs out of 760 when offline.....I have enough memory on my phone...I have tried deleting the app and starting again....call me lazy but I dont fancy reading thou 2500 posts trying to find the answer....

Casual Listener

Hi I have synced 279 songs out of 760 when offline.....I have enough memory on my phone...I have tried deleting  the app and starting again....call me lazy but I dont fancy reading thou 250...

Disco35

Casual Listener

594 Views

4 replies

0 likes

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Spotify! What a load of rubbish!

It doesnt sync unless you its the whole libray. So you manually sync but theres no where to start the sync! I cant see it anyway! I cant check whats on my ipod! i have to disconnect and then plug in to listen to whats there and then... Its just one s...

Casual Listener

It doesnt sync unless you its the whole libray. So you manually sync but theres no where to start the sync! I cant see it anyway! I cant check whats on my ipod! i have to disconnect and then plug...

Greg

Roadie

536 Views

1 replies

0 likes

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  • 1 replies
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Solved!! i cant sync from spotify to my iPod!!!!!

Am i being a total thick head here or what! I cant use this thing because i dont have an sd card and now i cant put music on my ipod shuffle. I just dont know what to do! theres no instructions! theres a green downwards arrow by the playlist in spoti...

Casual Listener

Am i being a total thick head here or what! I cant use this thing because i dont have an sd card and now i cant put music on my ipod shuffle. I just dont know what to do! theres no instructions! th...

Joe

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Lost all music on my Ipod after a sync

Hi, After made a sync (asking for a back-up) between my I pod and spotify, I have lost all my music store in my ipod. I have found a file name "storage" on my pc, but all of these file are not mp3 Could you tell me where this backup has been store? H...

Newbie

Hi,   After made a sync (asking for a back-up) between my I pod and spotify, I have lost all my music store in my ipod. I have found a file name "storage" on my pc, but all of these file a...

641 Views

0 replies

0 likes

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Why wont spotify APP import my itunes library?

I've got a bunch of songs in my iTunes library on my iPhone and my Spotify APP is not importing them. They'll play on my Macbook Air, but not on my iPhone APP. The songs are greyed out. Any ideas what I'm doing wrong?

Newbie

I've got a bunch of songs in my iTunes library on my iPhone and my Spotify APP is not importing them. They'll play on my Macbook Air, but not on my iPhone APP.   The songs are greyed out. ...

Joe

Community Legend

1398 Views

2 replies

0 likes

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  • 2 replies
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IPad app is only a radio player? Why?

I am very happy with the Spotify app on my MacBook, so I was happy to see an app for my new iPad. But now I've found that the app only functions as a radio - and only an average one at that. I can't play my several playlists or search for and play sp...

Casual Listener

I am very happy with the Spotify app on my MacBook, so I was happy to see an app for my new iPad. But now I've found that the app only functions as a radio - and only an average one at that. I can't ...

MichaelJerzak

Composer

979 Views

1 replies

0 likes

Uninstall
  • 979 Views
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Solved!! Possible to authorize mobile device INSTEAD of laptop with Unlimited subscription?

Hello - I have an unlimited subscription, thinking that it would allow me to listen to my playlists on my mobile device (which is what I normally use for music). Can I authorize only my iPhone for the unlimited subscription, still limiting me to one ...

Newbie

Hello - I have an unlimited subscription, thinking that it would allow me to listen to my playlists on my mobile device (which is what I normally use for music).  Can I authorize only my iPhone ...

MichaelJerzak

Composer

657 Views

1 replies

0 likes

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  • 1 replies
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Can't access premium

Hi- I got a new iPhone 5 and uploaded spotify- I have tried everything from re downloading , downloading premium directly off the website and rebooting the app, etc. what else can I do? I have month to month payments for premium currently- thanks in ...

Casual Listener

Hi- I got a new iPhone 5 and uploaded spotify- I have tried everything from re downloading , downloading premium directly off the website and rebooting the app, etc. what else can I do? I have month ...

Joe

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Working on one android, but not on iPhone 5

I have has spotify premium for sometime now, and my wife also used it on her iPhone 4. She just upgraded to the 5 and downloaded the app, but now spotify won't work! It works fine on my Samsung galaxy s4. Now sure what the problem is but it's super f...

Visitor

I have has spotify premium for sometime now, and my wife also used it on her iPhone 4. She just upgraded to the 5 and downloaded the app, but now spotify won't work! It works fine on my Samsung galax...

Joe

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Device connection/sync problems

My ipod wont seem to connect to spotify and show in the devices list. I kept ejecting and reconnecting it and shutting down Itunes but that doesn't seem to help. I have also reinstalled spotify. Any suggestions please?

Newbie

My ipod wont seem to connect to spotify and show in the devices list. I kept ejecting and reconnecting it and shutting down Itunes but that doesn't seem to help. I have also reinstalled spotify. Any ...

Joe

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Problems rearranging playlist.

I can no longer rearrange the spotify playlist on my iphone, why? It started being like that after the last update.

Casual Listener

I can no longer rearrange the spotify playlist on my iphone, why? It started being like that after the last update.

Wonderboy75

Regular

3169 Views

11 replies

1 likes

  • 3169 Views
  • 11 replies
  • 1 likes