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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30667 Views

40 replies

9 likes

  • 30667 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95388 Views

115 replies

12 likes

Other
  • 95388 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1030 Views

0 replies

0 likes

iOS
  • 1030 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293841 Views

60 replies

15 likes

  • 293841 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123747 Views

19 replies

38 likes

  • 123747 Views
  • 19 replies
  • 38 likes

IPad app is only a radio player? Why?

I am very happy with the Spotify app on my MacBook, so I was happy to see an app for my new iPad. But now I've found that the app only functions as a radio - and only an average one at that. I can't play my several playlists or search for and play sp...

Casual Listener

I am very happy with the Spotify app on my MacBook, so I was happy to see an app for my new iPad. But now I've found that the app only functions as a radio - and only an average one at that. I can't ...

MichaelJerzak

Composer

969 Views

1 replies

0 likes

Uninstall
  • 969 Views
  • 1 replies
  • 0 likes

Solved!! Possible to authorize mobile device INSTEAD of laptop with Unlimited subscription?

Hello - I have an unlimited subscription, thinking that it would allow me to listen to my playlists on my mobile device (which is what I normally use for music). Can I authorize only my iPhone for the unlimited subscription, still limiting me to one ...

Newbie

Hello - I have an unlimited subscription, thinking that it would allow me to listen to my playlists on my mobile device (which is what I normally use for music).  Can I authorize only my iPhone ...

MichaelJerzak

Composer

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Can't access premium

Hi- I got a new iPhone 5 and uploaded spotify- I have tried everything from re downloading , downloading premium directly off the website and rebooting the app, etc. what else can I do? I have month to month payments for premium currently- thanks in ...

Casual Listener

Hi- I got a new iPhone 5 and uploaded spotify- I have tried everything from re downloading , downloading premium directly off the website and rebooting the app, etc. what else can I do? I have month ...

Joe

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Working on one android, but not on iPhone 5

I have has spotify premium for sometime now, and my wife also used it on her iPhone 4. She just upgraded to the 5 and downloaded the app, but now spotify won't work! It works fine on my Samsung galaxy s4. Now sure what the problem is but it's super f...

Visitor

I have has spotify premium for sometime now, and my wife also used it on her iPhone 4. She just upgraded to the 5 and downloaded the app, but now spotify won't work! It works fine on my Samsung galax...

Joe

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Device connection/sync problems

My ipod wont seem to connect to spotify and show in the devices list. I kept ejecting and reconnecting it and shutting down Itunes but that doesn't seem to help. I have also reinstalled spotify. Any suggestions please?

Newbie

My ipod wont seem to connect to spotify and show in the devices list. I kept ejecting and reconnecting it and shutting down Itunes but that doesn't seem to help. I have also reinstalled spotify. Any ...

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Problems rearranging playlist.

I can no longer rearrange the spotify playlist on my iphone, why? It started being like that after the last update.

Casual Listener

I can no longer rearrange the spotify playlist on my iphone, why? It started being like that after the last update.

Wonderboy75

Regular

3043 Views

11 replies

1 likes

  • 3043 Views
  • 11 replies
  • 1 likes

Playlist freezing and not playing

On my iPad one of my playlist keeps freezing. I can't scroll through the songs or skip, it won't let me do anything. Then it only plays one song from the playlist and stops. I've tried powering down my iPad but that doesn't work.

Casual Listener

On my iPad one of my playlist keeps freezing. I can't scroll through the songs or skip, it won't let me do anything. Then it only plays one song from the playlist and stops. I've tried powering do...

Jpinon28

Casual Listener

1370 Views

4 replies

1 likes

  • 1370 Views
  • 4 replies
  • 1 likes

can't get songs to download to offline

it just shows a spinning thinking circle... forever. and ever. I have premium. and I've tried stopping the sync, flipping it back on, closing app, downloading only a one song playlist.. nothing works. please help. this is taking much value out of my ...

Casual Listener

it just shows a spinning thinking circle... forever. and ever. I have premium. and I've tried stopping the sync, flipping it back on, closing app, downloading only a one song playlist.. nothing works...

Jenholdren

Regular

895 Views

4 replies

0 likes

  • 895 Views
  • 4 replies
  • 0 likes

Either song has a problem or local copy is corrupted.

When i play Pink Floyd's Pigs (Three Different Ones) off of animals, about 1:20 in or so it cosistently says unable to play track. Is there a way to fix this without reinstalling the app??

Visitor

When i play Pink Floyd's Pigs (Three Different Ones) off of animals, about 1:20 in or so it cosistently says unable to play track. Is there a way to fix this without reinstalling the app??

user-removed

Not applicable

1239 Views

6 replies

0 likes

  • 1239 Views
  • 6 replies
  • 0 likes

cannot play songs offline

Hi, my songs won't sync on my iphone. No problems from my Ipad. i'm going on a two weeks vacation soon and I am desperate to get this to work. what to do?

Casual Listener

Hi,   my songs won't sync on my iphone. No problems from my Ipad. i'm going on a two weeks vacation soon and I am desperate to get this to work.   what to do?

gak

Casual Listener

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Dragging Playlists

Is it possible to drag music from Spotify to my Itunes library?

Newbie

Is it possible to drag music from Spotify to my Itunes library?

Adam

Roadie

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Spotify stops after about 2 minutes on ipad app

I have a premium account and use Spotify on desktop, iphone and ipad. Desktop and iphone are working fine but my ipad app stops playing music after about 2 minutes. I get no message such as 'we paused play as another device is using your account' (it...

Newbie

I have a premium account and use Spotify on desktop, iphone and ipad.   Desktop and iphone are working fine but my ipad app stops playing music after about 2 minutes. I get no message such a...

Choochtown

Newbie

1157 Views

2 replies

0 likes

  • 1157 Views
  • 2 replies
  • 0 likes

Recent playlists don't sync offline

For some days now my three newer playlist don't stay available offline even if I set them to be so. Each time I reopen spotify I have to do it again... most annoying!! Please fix it!!

Visitor

For some days now my three newer playlist don't stay available offline even if I set them to be so. Each time I reopen spotify I have to do it again... most annoying!! Please fix it!!

Peter__

Community Legend

523 Views

2 replies

1 likes

  • 523 Views
  • 2 replies
  • 1 likes

Cannot install premium on iPad

Already pay for the premium service, but cannot.get this onto the iPad,only the standard version.Can anyone help please?

Newbie

Already pay for the premium service, but cannot.get this onto the iPad,only the standard version. Can anyone help please?

Peter__

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Spotify keeps randomly stopping on my iPod touch.

Spotify keeps stalling in my iPod touch. I've tried logging out and back I again but no better. Then tried deleting the App and reinstalling but now it's constantly trying to connect and I can't get any of my tracks. Can someone help me to resolve.

Casual Listener

Spotify keeps stalling in my iPod touch. I've tried logging out and back I again but no better. Then tried deleting the App and reinstalling but now it's constantly trying to connect and I can't get ...

meahtenoha

Spotify

960 Views

1 replies

0 likes

  • 960 Views
  • 1 replies
  • 0 likes

Solved!! Premium trail period finished but have account

Hi all, Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange. Logged in and out several timesLogged out , reinstalled app a...

Regular

Hi all,   Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange. ...

Peter__

Community Legend

1287 Views

6 replies

0 likes

  • 1287 Views
  • 6 replies
  • 0 likes

RADIO STATIONS LIMITED TO 20 ?!?!

Added 30 radio stations via my Mac (OSX 10.8.2). Those 30 stations DO appear on my iPad 3 (iOS 6.0.1). ONLY 20 of them appear on my iPhone 5 (iOS 6.0.1). And, most strange of all, ONLY 20 stations now appear on my Mac. What's up ??

Newbie

Added 30 radio stations via my Mac (OSX 10.8.2).   Those 30 stations DO appear on my iPad 3 (iOS 6.0.1).   ONLY 20 of them appear on my iPhone 5 (iOS 6.0.1).   And, most st...

michaellythgoe

Regular

750 Views

1 replies

1 likes

  • 750 Views
  • 1 replies
  • 1 likes

Just opened account using email address and cannot login to mobile app.

Just created a new login using my email address on the web site. I can login into the web site just fine, however the app on my iPad keeps telling me that my login information is invalid.

Casual Listener

Just created a new login using my email address on the web site. I can login into the web site just fine, however the app on my iPad keeps telling me that my login information is invalid. 

Joe

Community Legend

2014 Views

18 replies

0 likes

  • 2014 Views
  • 18 replies
  • 0 likes

offline lists not syncing

like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my computer to see if that was causing problems, etc. pleas...

Casual Listener

like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my compu...

Joe

Community Legend

1215 Views

10 replies

0 likes

  • 1215 Views
  • 10 replies
  • 0 likes

iPhone 5 not recognized in devices

I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, but the iphone will not show up under the devices tab on ...

Casual Listener

I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, bu...

Joe

Community Legend

2284 Views

4 replies

1 likes

  • 2284 Views
  • 4 replies
  • 1 likes