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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68748 Views
  • 16 replies
  • 37 likes
  • 68748 Views
  • 16 replies
  • 37 likes

Solved!! iPhone won't recognize Premium subscription

I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went through. I still can't access my playlists and my account...

  • Casual Listener
  • I have deleted and reinstalled app several times. I have deleted Facebook app. I have cleared all history in my Safari. I have turned off phone several times. I have verified that payment went throug...
  • Powslayer562
  • Casual Listener
  • 944 Views
  • 6 replies
  • 1 likes
  • 944 Views
  • 6 replies
  • 1 likes

Unable to send to others

I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox. I was able to receive a track from one of the same people, however. Any ideas or help? Thanks!

  • Newbie
  • I am unable to send tracks to my friends. I'm using iPhone 5 with version 0.6.4.2. The intended receiver simply sees nothing in their inbox.   I was able to receive a track from one of the s...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Downloading music vs. Offline Music - and how do you even use Spotify Premium?

Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes. Yes, it's a nice website with lots of giant pictures. But it is severly lacking in straight forward information. I have to scou...

  • Regular
  • Hello - I am looking for information on creating offline lists for Premium use, or what the Premium package even includes.   Yes, it's a nice website with lots of giant pictures. But it is sev...
  • pbubblegum
  • Regular
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

Local files don't sync if Spotify version unavailable

Ok so here is the problem: 1. Have a track in a playlist that is either no longer available on Spotify or in your region.2. Add that track as a local file and see that the PC spotify client plays the file instead of telling you the track is unavailab...

  • Roadie
  • Ok so here is the problem:   1. Have a track in a playlist that is either no longer available on Spotify or in your region. 2. Add that track as a local file and see that the PC spotify ...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Crutchfield is saying their receivers don't support Spotify over Bluetooth. Tell me it isn't so.

Crutchfield just told me that Spotify doesn't work over Bluetooth with the receivers they carry. I have a feeling they are wrong or aren't telling the whole story (i.e. can't guarantee it will work and don't want to deal with returns). I have an iPho...

  • Casual Listener
  • Crutchfield just told me that Spotify doesn't work over Bluetooth with the receivers they carry.  I have a feeling they are wrong or aren't telling the whole story (i.e. can't guarantee it will ...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

App doesnt open after simcard change

DescriptionApp doesnt open after sim card change (and providor) and resett restore from itunes. It's just a flash of the window open and shut imedeatly. no login either A more detailed description, using numbered steps1. changed sim card2. made backu...

  • Casual Listener
  • Description App doesnt open after sim card change (and providor) and resett restore from itunes. It's just a flash of the window open and shut imedeatly. no login either   A more detailed des...
  • Trickyheadmix
  • Casual Listener
  • 810 Views
  • 2 replies
  • 0 likes
  • 810 Views
  • 2 replies
  • 0 likes

Music crashes after 8th track on every playlist when played on my iphone5

Hi. Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo. Every album, playlist etc the music does not allow me to play any tracks after the 8th track. When this happens I have to disconnect usb fro...

  • Casual Listener
  • Hi.  Am a spotify premium user and am playing my music through my iphone and usb connector into my car stereo.  Every album, playlist etc the music does not allow me to play any tracks afte...
  • Peter__
  • Community Legend
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

Solved!! Trouble syncing offline playlists

Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked.I appreciate any tips!!

  • Casual Listener
  • Alltough I have Spotify premium, my playlists will not sync to my iphone so they are available offline. I have tried to reinstall the app and logged off and on, but this has not worked. I apprecia...
  • Peter__
  • Community Legend
  • 857 Views
  • 6 replies
  • 0 likes
  • 857 Views
  • 6 replies
  • 0 likes

Re: Hello from Spotify - Introduce Yourself

Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have followed the online help but still not working. Its the fi...

  • Casual Listener
  • Hello everybody, I'm new to spotify and been set up a month now but i am in need of help. I just cannot seem to get my ipod seen on the devices page so i can sync all my new playlists. I have follo...
  • Joe
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Iphone 5 Latest Ios version not offlining tracks

. On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as High and not extreme. Also uninstalled and re-installe...

  • Visitor
  • . On a PC on same network around 20 songs were offlined in about 10 mins. However on my iphone keeping it open for 30 mins didnt even download one song. Thats also tried by keeping the quality as Hig...
  • Joe
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Mobile account

I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.

  • Newbie
  • I use my account on 2 apple devices and it doesn't let me play both at the same time when in the premium version it states that I can listen to more than 1 device at the same time.
  • Taylor
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Favorites and Other Playlists reversed

Hi, On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac... Example: Mac shows Playlist X with Songs 1, 2, 3....etc iPod shows Playlist X with Songs ........3,2,1 This is qu...

  • Newbie
  • Hi,   On my iPod touch, my Favorites Playlist and some others show in reverse, so not in the same order as they are organises on my Mac...   Example: Mac shows Playlist X with Son...
  • Peter__
  • Community Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

DJ mode

Hello! Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?

  • Regular
  • Hello!   Is it possible to bring the titles in Spotify in a order like in iTunes DJ? So that I can see what will be the next song and change it while the current song is playing to it's end?
  • 601 Views
  • 0 replies
  • 1 likes
  • 601 Views
  • 0 replies
  • 1 likes

Spotify EQ problem!

Hey guys!Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to try. Now the music sounds really bad and I don't know how...

  • Newbie
  • Hey guys! Earlier today I was listening to some music on Spotify with my iPhone 4s when suddenly an Equalizer appeared. I have no idea how, but it just was there and I made some changes just to tr...
  • Sam_Tomlin
  • Casual Listener
  • 9042 Views
  • 8 replies
  • 1 likes
  • 9042 Views
  • 8 replies
  • 1 likes

iPhone 4 is not recognized in devices

My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spotify so I can't sync local files. I have tried rest...

  • Newbie
  • My iPhone 4 with iOS 6.0 does not show up in devices when I connect it to my computer with a USB cable. I haven't had issues like this until recently. Shows up in iTunes, but is not recognized by spo...
  • twxjah7
  • Newbie
  • 966 Views
  • 2 replies
  • 0 likes
  • 966 Views
  • 2 replies
  • 0 likes

None of my Offline playlists are syncing on my iPhone

Hi, I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the app and re installed it and still no joy. It starts to sync t...

  • Regular
  • Hi,   I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the a...
  • louise123
  • Newbie
  • 1469 Views
  • 7 replies
  • 0 likes
  • 1469 Views
  • 7 replies
  • 0 likes

Songs won't sync - Offline playlist

I have been looking for hours on how to sync the songs that haven't been synced. Please help! Most of these songs that won't sync have been purchased from iTunes. Whenever I check my playlists on my iPhone it will say for example 378 out of 672 track...

  • Regular
  • I have been looking for hours on how to sync the songs that haven't been synced. Please help! Most of these songs that won't sync have been purchased from iTunes. Whenever I check my playlists on my ...
  • anonrobot
  • Regular
  • 3037 Views
  • 7 replies
  • 0 likes
  • 3037 Views
  • 7 replies
  • 0 likes

Top songs by artist only available through search

Why not make an artist's top songs available while listening to a song and clicking on the artist? The only way to see their top songs (that I can figure out) is to do a track search with the artist name. Is this being worked on?

  • Newbie
  • Why not make an artist's top songs available while listening to a song and clicking on the artist? The only way to see their top songs (that I can figure out) is to do a track search with the artist ...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Error 408

Hi! I can't log in to my spotify account on iPhone. I am a premium user and it has worked before. But I recently changed my credit card details since I got a new card I don't know if that might be why and if so what to do about it. I've tried reinsta...

  • Newbie
  • Hi! I can't log in to my spotify account on iPhone. I am a premium user and it has worked before. But I recently changed my credit card details since I got a new card I don't know if that might be wh...
  • Peter__
  • Community Legend
  • 701 Views
  • 1 replies
  • 0 likes
  • Error 408
    iOS
  • 701 Views
  • 1 replies
  • 0 likes