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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43429 Views

43 replies

10 likes

  • 43429 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109131 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1645 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301915 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127834 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

I can not sync my songs

I can't sync my songs nothing works I've tried everything I don't want to waste my money on premium if I Can't get the full experience. PLEASE HELP!

Newbie

I can't sync my songs nothing works I've tried everything I don't want to waste my money on premium if I Can't get the full experience. PLEASE HELP!

Joe

Community Legend

362 Views

1 replies

0 likes

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  • 1 replies
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How to shuffle between all playlists?

Hello, Sorry if this is really obvious but is there a way to shuffle songs on the iPhone app. I know how to shuffle songs within 1 playlist but I was wondering if you could shuffle songs between all the playlists I have??Hope you can helpThanks

Casual Listener

Hello, Sorry if this is really obvious but is there a way to shuffle songs on the iPhone app. I know how to shuffle songs within 1 playlist but I was wondering if you could shuffle songs between ...

Joe

Community Legend

691 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local files won't sync with IOS6

I've tried everything I know to do to get my local files to sync with my Iphone 5. Never had a problem with the exact same files with the previous version of the software and iPhone. Any update coming to solve this?

Casual Listener

I've tried everything I know to do to get my local files to sync with my Iphone 5. Never had a problem with the exact same files with the previous version of the software and iPhone. Any update comin...

markiet4308

Newbie

8768 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Issue with the newer version of Spotify 0.7.1 Iphone 3GS

Good morning, I have just updated spotify to the newer version 0.7.1 on Iphone 3GS with iOS 6.1, and I have found an issue, when I'm trying to open the app, it crashed! I can't open it, I've uninstalled and reinstalled it but I have the same issue!

Newbie

Good morning, I have just updated spotify to the newer version 0.7.1 on Iphone 3GS with iOS 6.1, and I have found an issue, when I'm trying to open the app, it crashed! I can't open it, I've uninstal...

hunybucket

Regular

1009 Views

2 replies

0 likes

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  • 2 replies
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Playlists on iOS - No Reordering, customizing playlists on iOS

First of all -- all you helpful community people, don't mark problems as "Solved" when they are not! I've posted on here several times regarding Spotify removing the feature that allows you to reorder your playlist on iOS (specifically iPhone and iPo...

Regular

First of all -- all you helpful community people, don't mark problems as "Solved" when they are not!   I've posted on here several times regarding Spotify removing the feature that allows yo...

JuhaN

Newbie

2178 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

0.7.1 update CRASHES Iphone 5 at start up

I just updated to the new 0.7.1 spotify app and now every time I try to load the app it crashes right away. Anyone else having this issue? Spotify, please issue an update to fix this. Thanks!!

Newbie

I just updated to the new 0.7.1 spotify app and now every time I try to load the app it crashes right away.   Anyone else having this issue?   Spotify, please issue an update to fix...

Adam

Roadie

5213 Views

14 replies

9 likes

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  • 14 replies
  • 9 likes

Not all numbers synchronize to offline playlist.

I have an Iphone 5 and Spotify premium. For some reason Spotify is refusing to sync. all of my songs to an offline playlist ( only about 80% ). Does anyone know why this happens and how I can fix this?

Newbie

I have an Iphone 5 and Spotify premium. For some reason Spotify is refusing to sync. all of my songs to an offline playlist ( only about 80% ).  Does anyone know why this happens and how I ...

Peter__

Community Legend

503 Views

1 replies

0 likes

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Playlists gone after updating July 2

I updated my app today July 2, 2013 and when I reopened the app all my playlists were gone. Every song I have saved the past five years. The playlists are still on my computer. I deleted the app and downloaded it again and now I can't even log in. He...

Newbie

I updated my app today July 2, 2013 and when I reopened the app all my playlists were gone. Every song I have saved the past five years. The playlists are still on my computer. I deleted the app and ...

rainField

Regular

697 Views

2 replies

0 likes

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Umphrey's McGee wrong Professor Wormbog on mobile

The version of Profesor Wormbog on Live at the Beacon Theater that plays on my phone is totally different from the one that plays on my computer. I'm almost %100 the version on mobile is wrong, is there any way to fix this?

Casual Listener

The version of Profesor Wormbog on Live at the Beacon Theater that plays on my phone is totally different from the one that plays on my computer. I'm almost %100 the version on mobile is wrong, is th...

RedBeard2342

Casual Listener

406 Views

1 replies

0 likes

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  • 1 replies
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Lost my playlist

Hi   Lost all my playlist today when i uppdated how do i get them back ?

Newbie

Hi   Lost all my playlist today when i uppdated how do i get them back ?

Taylor

Community Legend

968 Views

1 replies

0 likes

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  • 1 replies
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Synced songs doesn't play

I have an issue with Spotify on my iPhone5. Some of the songs in my playlists are marked as synced, but won't play at all. Neither do they play when I am online or offline. This seem to happend randomly to some of the songs in my playlists. These are...

Regular

I have an issue with Spotify on my iPhone5. Some of the songs in my playlists are marked as synced, but won't play at all. Neither do they play when I am online or offline. This seem to happend rando...

andreasalnaes

Regular

1833 Views

6 replies

0 likes

iphone
synchronisation
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Crashes after latest update

Program crashes immediately upon starting since latest update. iOS 6.1.4 (10B350) iPhone 5 Tried so far: clearing Safari cookies and history, uninstalling Spotify and reinstalling, hard reboot. Any suggestions?

Casual Listener

Program crashes immediately upon starting since latest update.    iOS 6.1.4 (10B350) iPhone 5 Tried so far: clearing Safari cookies and history, uninstalling Spotify and reinstalli...

babamike

Casual Listener

915 Views

4 replies

0 likes

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  • 4 replies
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Spotify stops playing after 1minute

My Spotify Premium is stopping playing after 1 minute or 1 and a half minutes each time, regardless of offline or online. I've cleared by cache on Safari and reintalled Spotify twice. Very frustrating. I've tried the different steps here, and I can't...

Newbie

My Spotify Premium is stopping playing after 1 minute or 1 and a half minutes each time, regardless of offline or online. I've cleared by cache on Safari and reintalled Spotify twice. Very frustratin...

JEMims

Casual Listener

3345 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Playlist Sortiment in my IPad mini

I have a lot of playlists on my spotify Premium Account . On my Android Smartphone i can sort my playlists. In the Android App was a button for sort my playlists .On my IPad i have no chance to Short my playlists.

Newbie

I have a lot of playlists on my spotify Premium Account . On my Android Smartphone i can sort my playlists. In the Android App was a button for sort my playlists .On my IPad i have no chance to Short...

132 Views

0 replies

0 likes

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Account prenium on Iphone

Hi all, i ve bought a prenium account but my playlists aren't disponibles on my iPhone, i can see them but not listen, just like if i havent the prenium account, i ve bought the prenium for 10 min (at 2:50pm (France)), is there a time before it's act...

Casual Listener

Hi all,   i ve bought a prenium account but my playlists aren't disponibles on my iPhone, i can see them but not listen, just like if i havent the prenium account, i ve bought the prenium fo...

morganjcarr

Newbie

978 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Iphone sync

I am a new Spotify Premium user .. I am finding it unbearably slow to sync my playlists for offline use ... And it's not as easy as just leaving it running all night as if the pc and iphone are left for approx 10 mins the whole sync is paused. If its...

Newbie

I am a new Spotify Premium user ..   I am finding it unbearably slow to sync my playlists for offline use ...   And it's not as easy as just leaving it running all night as if the pc an...

Joe

Community Legend

2344 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Want to revert to syncing with iTunes

Hi,I've just got Spotify Premium, and set it to sync with my iPhone 5. I didn't know at the time that this would wipe my iTunes music.I have since read that it would have warned me before doing this. I don't remember any warning messages coming up, b...

Casual Listener

Hi, I've just got Spotify Premium, and set it to sync with my iPhone 5. I didn't know at the time that this would wipe my iTunes music. I have since read that it would have warned me before doi...

Astropuffin

Casual Listener

796 Views

1 replies

0 likes

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  • 1 replies
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iOS App 0.6.4.2 forgets recently added playlists on every launch

Description The last 20 or so playlists are forgotten on my iphone app on every launch. It takes quite a while for them to sync up. A more detailed description, using numbered steps 1. Open app 2. See forgotten paylists being treated as new and needi...

Music Fan

Description The last 20 or so playlists are forgotten on my iphone app on every launch. It takes quite a while for them to sync up.    A more detailed description, using numbered step...

462 Views

0 replies

0 likes

  • 462 Views
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Upgraded 3 days ago and Iphone app still not recognizing premium

I paid for my premium account but have not been able to use premium features. Specifically I am not able to do searches. It tells me I need a premium account to do so, which I have. I have logged in then out. Tried to shut down then log in again, and...

Newbie

I paid for my premium account but have not been able to use premium features. Specifically I am not able to do searches. It tells me I need a premium account to do so, which I have.   I have...

Adam

Roadie

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

[iOS] Error code 5600 bartender failed Discover Page

I am receiving the following error for my iphone 4 with Spotify Bartender failed ' Error domain=com.spotify .hermes Code=5600'the operation couldnt be completed.(Com.spotify.hermeserroe5600.)" whenever I try to Play my music on my Iphone. I reinstall...

Newbie

I am receiving the following error for my iphone 4 with Spotify Bartender failed ' Error domain=com.spotify .hermes Code=5600'the operation couldnt be completed.(Com.spotify.hermeserroe5600.)" w...

Peter__

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes