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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43431 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109139 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1645 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301917 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127836 Views

19 replies

38 likes

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App for iPad/iPhone with 123 Top List!

Hello, As the titel says - An app were 123 toplist is displayed - Is it out there? If bought 2-3 apps at this point, none of them had it.

Casual Listener

Hello,   As the titel says - An app were 123 toplist is displayed - Is it out there? If bought 2-3 apps at this point, none of them had it.

Richard

Community Legend

761 Views

3 replies

0 likes

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Sharing songs on Spotify with friends

Hi, With the newest update to Spotify I can't seem to share songs with certain friends, they don't appear on my Spotify friends list eventhough they are still on Spotify? Thanks Nalini

Newbie

Hi,   With the newest update to Spotify I can't seem to share songs with certain friends, they don't appear on my Spotify friends list eventhough they are still on Spotify?   Thanks...

Adam

Roadie

688 Views

2 replies

0 likes

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Local files won't sync on Iphone 5

This is unbelievebly frustrating. I am connected to the same WiFi for my iPhone and computer, my firewall alows spotify, and the files are mp3. They show in the playlist on my iphone but they stay faded gray and I can't play them. I've synced local f...

Regular

This is unbelievebly frustrating. I am connected to the same WiFi for my iPhone and computer, my firewall alows spotify, and the files are mp3. They show in the playlist on my iphone but they stay fa...

Adam

Roadie

741 Views

2 replies

1 likes

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  • 2 replies
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Playlist will not download on iphone and ipad

my playlists will not download, and it has been like this for over 3 months now. its like this on my iphone 4 and ipod. it doesn`t start syncing, sometimes i turn the syncing off and on again, and it starts, but it doesn`t work then eighter, instead ...

Newbie

my playlists will not download, and it has been like this for over 3 months now. its like this on my iphone 4 and ipod. it doesn`t start syncing, sometimes i turn the syncing off and on again, and it...

Adam

Roadie

630 Views

1 replies

0 likes

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Mixing Playlists on Mobile

I love having my playlists synced. The only thing is I either listen to a mixed playlist of songs or one particular artist playlist. I wish there was a way to shuffle all my saved music and a way to mix saved lists together. So if I went into a list,...

Casual Listener

I love having my playlists synced. The only thing is I either listen to a mixed playlist of songs or one particular artist playlist. I wish there was a way to shuffle all my saved music and a way to ...

Joe

Community Legend

796 Views

1 replies

0 likes

iOS mixing playlists shuffle all music
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On Spotify Free 30 day premium trial - no access on phone

Hi, I signed up for the free 30 day trial on. However, when I try to play my playlists on my phone, it still says I need to get spotify premium. I have tried logging, logging out, and ensured that I am indeed usign teh same account. Thanks, Mike

Newbie

Hi, I signed up for the free 30 day trial on. However, when I try to play my playlists on my phone, it still says I need to get spotify premium. I have tried logging, logging out, and ensured that I ...

Jiggabooz

Newbie

852 Views

3 replies

0 likes

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songs won't sync to iphone 4s, tried eveything, please help

I have an iphone 4s with all the updates, a premium spotify account with the most recent mobile ap. Whenever I try to sync songs to my phone the spinning icon next to the first song starts to spin but nothing ever actually syncs. This lasts for a ver...

Casual Listener

I have an iphone 4s with all the updates, a premium spotify account with the most recent mobile ap.  Whenever I try to sync songs to my phone the spinning icon next to the first song starts to s...

sofiicakes

Newbie

2550 Views

8 replies

1 likes

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  • 1 likes

Suddenly can't sync playlists on iPhone 5, iOS 6.1.4

I was downloading several playlists at once—perhaps that's the problem. In any case, I've followed Spotify's suggestions: plug in the charger, turn off auto-lock... I don't think I'm anywhere near the 3,000-plus song limit. I've stopped trying to dow...

Casual Listener

I was downloading several playlists at once—perhaps that's the problem. In any case, I've followed Spotify's suggestions: plug in the charger, turn off auto-lock...  I don't think I'm anywhere n...

Cairo-Blue

Casual Listener

1442 Views

2 replies

0 likes

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Unable to open updated Spotify app on the iPhone

Hello, I was wondering if someone could help me out. I'm running Spotify on my iPhone 4S and after the latest update (7/2/13), I haven't been able to open the application. Every time I try to open the app, the screen flashes and takes me back to the ...

Casual Listener

Hello, I was wondering if someone could help me out. I'm running Spotify on my iPhone 4S and after the latest update (7/2/13), I haven't been able to open the application. Every time I try to open th...

DerIngo

Casual Listener

1324 Views

3 replies

1 likes

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Mobile Issue with latest update 0.7.1

Since I've updated I haven't been able to use the search function. It keeps saying the search failed. I decided to reinstall hoping this would get fixed.Next time I open the app, my playlists have 0 songs in them and nothing works. I can't sync anyth...

Regular

Since I've updated I haven't been able to use the search function. It keeps saying the search failed. I decided to reinstall hoping this would get fixed. Next time I open the app, my playlists hav...

JeremyDallas

Casual Listener

2115 Views

18 replies

1 likes

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Premium account not showing new Now Playing view on iPhone

I was a confused at today's update notes, since I have had the Discover feature on my iphone for quite some time already and after doing some reasearch realized that I am likely part of a smaller group of Premium users that have been part of a 'beta'...

Regular

I was a confused at today's update notes, since I have had the Discover feature on my iphone for quite some time already and after doing some reasearch realized that I am likely part of a smaller gro...

Taylor

Community Legend

1985 Views

5 replies

0 likes

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Solved!! iOS v0.7.1

According to the 'What's New' section on iTunes, this version features a "shiny, new Now Playing view, featuring the 'Up Next' queue on iPhone." Well, I can't find it. Am I missing something here?

Regular

According to the 'What's New' section on iTunes, this version features a "shiny, new Now Playing view, featuring the 'Up Next' queue on iPhone." Well, I can't find it. Am I missing something here?

beardez

Casual Listener

2123 Views

8 replies

0 likes

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Spotify crashing when trying to open on iPad after latest update

Description After latest update on iPad, Spotify app crashes when I try to open it. A more detailed description, using numbered steps 1. First I tried to open Spotify. 2. Then Spotify crashed and shutdown. 3. I also cleared history, cookies, deleted ...

Music Fan

Description After latest update on iPad, Spotify app crashes when I try to open it.   A more detailed description, using numbered steps 1. First I tried to open Spotify. 2. Then Spotif...

Skippy1813

Casual Listener

773 Views

1 replies

0 likes

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Songs won't start play sometimes.

Hi, iPhone 4S, last iOS update (but not update specific, happening longer now) Sometimes when I open Spotify on iPhone (but it also happens on my fixed cable at home), it just won't work or it's slow. The problem shows itself as loading a song, but t...

Regular

Hi,   iPhone 4S, last iOS update (but not update specific, happening longer now) Sometimes when I open Spotify on iPhone (but it also happens on my fixed cable at home), it just won't work...

637 Views

0 replies

0 likes

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Solved!! Crashhh iphone 5 after update

In updated spotify today to the newest version. But since I did that i'm unable to open the app. It just crashes before it even start up. Help!!?

Casual Listener

In updated spotify today to the newest version. But since I did that i'm unable to open the app. It just crashes before it even start up. Help!!?

Richard

Community Legend

1027 Views

4 replies

0 likes

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iPod 4

I uploaded music to my ipod via wifi, why can't I take it with me and listen to it? none of the songs will play. it shows the bar moving, but no sound and nothing through the ear buds. do I have to be in a wifi zone to listen? I had previously had it...

Visitor

 I uploaded music to my ipod via wifi, why can't I take it with me and listen to it?  none of the songs will play. it shows the bar moving, but no sound and nothing  through the ear bu...

MichaelJerzak

Composer

379 Views

1 replies

0 likes

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iPhone app not syncing

Hi, Im a premium user and My iPhone app is downloading tracks but they are not syncing as the arrow icon appears but stays grey rather than going green?? It's worked fine ever since I've had it and I only ever really use spotify on my phone and alway...

Newbie

Hi, Im a premium user and My iPhone app is downloading tracks but they are not syncing as the arrow icon appears but stays grey rather than going green?? It's worked fine ever since I've had it a...

MichaelJerzak

Composer

6532 Views

1 replies

0 likes

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Problems with Local Files not syncing up correctly.

Hello peeps! So i've stumbled upon a wierd problem. I got some local files in my favorite playlist. But they dont work, they arent greyed out, so that would suggest its synced, but when i try to play it. it says "Track not Synced" And even if i try t...

Regular

Hello peeps! So i've stumbled upon a wierd problem. I got some local files in my favorite playlist. But they dont work, they arent greyed out, so that would suggest its synced, but when i try to play...

Joe

Community Legend

2171 Views

4 replies

0 likes

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What's new missing from app update

I don't know if this has been discussed previously but when I updated my iPhone app it seems that the what's new section has been replaced by the discover section. So my question is where has the 'top' played songs gone, like the charts, can't seem t...

Regular

I don't know if this has been discussed previously but when I updated my iPhone app it seems that the what's new section has been replaced by the discover section. So my question is where has the 'to...

Jackdawkc

Regular

4683 Views

16 replies

1 likes

iPhone missing feature
  • 4683 Views
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Can only sync local files with iPod... HELP!

I've been using Spotfiy Premium for many months now. Normally, I just purchase gift cards every month or three months as I need them. This time however, I just ended up paying with my debit card. Premium seems to be working on my account on my laptop...

Newbie

I've been using Spotfiy Premium for many months now.  Normally, I just purchase gift cards every month or three months as I need them.  This time however, I just ended up paying with my deb...

Joe

Community Legend

658 Views

1 replies

0 likes

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  • 1 replies
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