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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36730 Views

40 replies

10 likes

  • 36730 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102069 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298812 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125663 Views

19 replies

38 likes

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Spotify crashing when trying to open on iPad after latest update

Description After latest update on iPad, Spotify app crashes when I try to open it. A more detailed description, using numbered steps 1. First I tried to open Spotify. 2. Then Spotify crashed and shutdown. 3. I also cleared history, cookies, deleted ...

Music Fan

Description After latest update on iPad, Spotify app crashes when I try to open it.   A more detailed description, using numbered steps 1. First I tried to open Spotify. 2. Then Spotif...

Skippy1813

Casual Listener

766 Views

1 replies

0 likes

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Songs won't start play sometimes.

Hi, iPhone 4S, last iOS update (but not update specific, happening longer now) Sometimes when I open Spotify on iPhone (but it also happens on my fixed cable at home), it just won't work or it's slow. The problem shows itself as loading a song, but t...

Regular

Hi,   iPhone 4S, last iOS update (but not update specific, happening longer now) Sometimes when I open Spotify on iPhone (but it also happens on my fixed cable at home), it just won't work...

630 Views

0 replies

0 likes

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Solved!! Crashhh iphone 5 after update

In updated spotify today to the newest version. But since I did that i'm unable to open the app. It just crashes before it even start up. Help!!?

Casual Listener

In updated spotify today to the newest version. But since I did that i'm unable to open the app. It just crashes before it even start up. Help!!?

Richard

Community Legend

1005 Views

4 replies

0 likes

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iPod 4

I uploaded music to my ipod via wifi, why can't I take it with me and listen to it? none of the songs will play. it shows the bar moving, but no sound and nothing through the ear buds. do I have to be in a wifi zone to listen? I had previously had it...

Visitor

 I uploaded music to my ipod via wifi, why can't I take it with me and listen to it?  none of the songs will play. it shows the bar moving, but no sound and nothing  through the ear bu...

MichaelJerzak

Composer

367 Views

1 replies

0 likes

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  • 1 replies
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iPhone app not syncing

Hi, Im a premium user and My iPhone app is downloading tracks but they are not syncing as the arrow icon appears but stays grey rather than going green?? It's worked fine ever since I've had it and I only ever really use spotify on my phone and alway...

Newbie

Hi, Im a premium user and My iPhone app is downloading tracks but they are not syncing as the arrow icon appears but stays grey rather than going green?? It's worked fine ever since I've had it a...

MichaelJerzak

Composer

6515 Views

1 replies

0 likes

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Problems with Local Files not syncing up correctly.

Hello peeps! So i've stumbled upon a wierd problem. I got some local files in my favorite playlist. But they dont work, they arent greyed out, so that would suggest its synced, but when i try to play it. it says "Track not Synced" And even if i try t...

Regular

Hello peeps! So i've stumbled upon a wierd problem. I got some local files in my favorite playlist. But they dont work, they arent greyed out, so that would suggest its synced, but when i try to play...

Joe

Community Legend

2150 Views

4 replies

0 likes

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  • 0 likes

What's new missing from app update

I don't know if this has been discussed previously but when I updated my iPhone app it seems that the what's new section has been replaced by the discover section. So my question is where has the 'top' played songs gone, like the charts, can't seem t...

Regular

I don't know if this has been discussed previously but when I updated my iPhone app it seems that the what's new section has been replaced by the discover section. So my question is where has the 'to...

Jackdawkc

Regular

4627 Views

16 replies

1 likes

iPhone missing feature
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  • 1 likes

Can only sync local files with iPod... HELP!

I've been using Spotfiy Premium for many months now. Normally, I just purchase gift cards every month or three months as I need them. This time however, I just ended up paying with my debit card. Premium seems to be working on my account on my laptop...

Newbie

I've been using Spotfiy Premium for many months now.  Normally, I just purchase gift cards every month or three months as I need them.  This time however, I just ended up paying with my deb...

Joe

Community Legend

642 Views

1 replies

0 likes

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I can not sync my songs

I can't sync my songs nothing works I've tried everything I don't want to waste my money on premium if I Can't get the full experience. PLEASE HELP!

Newbie

I can't sync my songs nothing works I've tried everything I don't want to waste my money on premium if I Can't get the full experience. PLEASE HELP!

Joe

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

How to shuffle between all playlists?

Hello, Sorry if this is really obvious but is there a way to shuffle songs on the iPhone app. I know how to shuffle songs within 1 playlist but I was wondering if you could shuffle songs between all the playlists I have??Hope you can helpThanks

Casual Listener

Hello, Sorry if this is really obvious but is there a way to shuffle songs on the iPhone app. I know how to shuffle songs within 1 playlist but I was wondering if you could shuffle songs between ...

Joe

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local files won't sync with IOS6

I've tried everything I know to do to get my local files to sync with my Iphone 5. Never had a problem with the exact same files with the previous version of the software and iPhone. Any update coming to solve this?

Casual Listener

I've tried everything I know to do to get my local files to sync with my Iphone 5. Never had a problem with the exact same files with the previous version of the software and iPhone. Any update comin...

markiet4308

Newbie

8697 Views

11 replies

1 likes

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Issue with the newer version of Spotify 0.7.1 Iphone 3GS

Good morning, I have just updated spotify to the newer version 0.7.1 on Iphone 3GS with iOS 6.1, and I have found an issue, when I'm trying to open the app, it crashed! I can't open it, I've uninstalled and reinstalled it but I have the same issue!

Newbie

Good morning, I have just updated spotify to the newer version 0.7.1 on Iphone 3GS with iOS 6.1, and I have found an issue, when I'm trying to open the app, it crashed! I can't open it, I've uninstal...

hunybucket

Regular

999 Views

2 replies

0 likes

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Playlists on iOS - No Reordering, customizing playlists on iOS

First of all -- all you helpful community people, don't mark problems as "Solved" when they are not! I've posted on here several times regarding Spotify removing the feature that allows you to reorder your playlist on iOS (specifically iPhone and iPo...

Regular

First of all -- all you helpful community people, don't mark problems as "Solved" when they are not!   I've posted on here several times regarding Spotify removing the feature that allows yo...

JuhaN

Newbie

2153 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

0.7.1 update CRASHES Iphone 5 at start up

I just updated to the new 0.7.1 spotify app and now every time I try to load the app it crashes right away. Anyone else having this issue? Spotify, please issue an update to fix this. Thanks!!

Newbie

I just updated to the new 0.7.1 spotify app and now every time I try to load the app it crashes right away.   Anyone else having this issue?   Spotify, please issue an update to fix...

Adam

Roadie

5185 Views

14 replies

9 likes

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  • 14 replies
  • 9 likes

Not all numbers synchronize to offline playlist.

I have an Iphone 5 and Spotify premium. For some reason Spotify is refusing to sync. all of my songs to an offline playlist ( only about 80% ). Does anyone know why this happens and how I can fix this?

Newbie

I have an Iphone 5 and Spotify premium. For some reason Spotify is refusing to sync. all of my songs to an offline playlist ( only about 80% ).  Does anyone know why this happens and how I ...

Peter__

Community Legend

494 Views

1 replies

0 likes

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  • 1 replies
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Playlists gone after updating July 2

I updated my app today July 2, 2013 and when I reopened the app all my playlists were gone. Every song I have saved the past five years. The playlists are still on my computer. I deleted the app and downloaded it again and now I can't even log in. He...

Newbie

I updated my app today July 2, 2013 and when I reopened the app all my playlists were gone. Every song I have saved the past five years. The playlists are still on my computer. I deleted the app and ...

rainField

Regular

684 Views

2 replies

0 likes

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  • 2 replies
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Umphrey's McGee wrong Professor Wormbog on mobile

The version of Profesor Wormbog on Live at the Beacon Theater that plays on my phone is totally different from the one that plays on my computer. I'm almost %100 the version on mobile is wrong, is there any way to fix this?

Casual Listener

The version of Profesor Wormbog on Live at the Beacon Theater that plays on my phone is totally different from the one that plays on my computer. I'm almost %100 the version on mobile is wrong, is th...

RedBeard2342

Casual Listener

397 Views

1 replies

0 likes

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  • 1 replies
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Lost my playlist

Hi   Lost all my playlist today when i uppdated how do i get them back ?

Newbie

Hi   Lost all my playlist today when i uppdated how do i get them back ?

Taylor

Community Legend

956 Views

1 replies

0 likes

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  • 1 replies
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Synced songs doesn't play

I have an issue with Spotify on my iPhone5. Some of the songs in my playlists are marked as synced, but won't play at all. Neither do they play when I am online or offline. This seem to happend randomly to some of the songs in my playlists. These are...

Regular

I have an issue with Spotify on my iPhone5. Some of the songs in my playlists are marked as synced, but won't play at all. Neither do they play when I am online or offline. This seem to happend rando...

andreasalnaes

Regular

1805 Views

6 replies

0 likes

iphone
synchronisation
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Crashes after latest update

Program crashes immediately upon starting since latest update. iOS 6.1.4 (10B350) iPhone 5 Tried so far: clearing Safari cookies and history, uninstalling Spotify and reinstalling, hard reboot. Any suggestions?

Casual Listener

Program crashes immediately upon starting since latest update.    iOS 6.1.4 (10B350) iPhone 5 Tried so far: clearing Safari cookies and history, uninstalling Spotify and reinstalli...

babamike

Casual Listener

900 Views

4 replies

0 likes

  • 900 Views
  • 4 replies
  • 0 likes