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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237698 Views

27 replies

5 likes

  • 237698 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118909 Views

116 replies

13 likes

Other
  • 118909 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2704 Views

0 replies

0 likes

iOS
  • 2704 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305539 Views

62 replies

16 likes

  • 305539 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130868 Views

19 replies

38 likes

  • 130868 Views
  • 19 replies
  • 38 likes

Solved!! Premium - iPod Touch - Starred Playlist

I got a little confused with the FAQs in the help section regarding iPod touch. The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for certain (most) iPods. Another one states that you can only sync lo...

Newbie

I got a little confused with the FAQs in the help section regarding iPod touch.   The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for cert...

Joe

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

iOS Spotify App only crashes when connected to 3G, works when connected to wireless

First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. Finally I realized that the app only worked when I ...

Regular

First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. ...

MichaelJerzak

Composer

3471 Views

18 replies

1 likes

  • 3471 Views
  • 18 replies
  • 1 likes

Strange problem, I can't share to Facebook, but I can share to twitter

=== START OF TEMPLATE === DescriptionI can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally...

Composer

=== START OF TEMPLATE === Description I can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps 1. First I did this 2. Then ...

MichaelJerzak

Composer

6014 Views

10 replies

0 likes

  • 6014 Views
  • 10 replies
  • 0 likes

Spotify Premium not working on my Iphone

Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? Please help!

Visitor

Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? ...

MichaelJerzak

Composer

762 Views

5 replies

0 likes

  • 762 Views
  • 5 replies
  • 0 likes

Update not working at all

I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.

Casual Listener

I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.

brdlc001

Newbie

4406 Views

6 replies

1 likes

  • 4406 Views
  • 6 replies
  • 1 likes

Solved!! Unable to download spotify on iPhone 5?

Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues. Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly greyed out. Any ideas how to resolve this ? The app worked fine o...

Casual Listener

Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues.  Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly gr...

Peter__

Community Legend

28626 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify did not Sync

Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?

Casual Listener

Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?

Peter__

Community Legend

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

I've been paying for Premium, but no Premium features are working.

I've been a Spotify Premium subscriber for probably...maybe four or five months, but when I try listening to a playlist on my iPad (the Billboard playlists - not ones I've made), it says that this is a feature only for Premium members. What am I doin...

Newbie

I've been a Spotify Premium subscriber for probably...maybe four or five months, but when I try listening to a playlist on my iPad (the Billboard playlists - not ones I've made), it says that this is...

Peter__

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

iphone app not working

the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninstall and new installation, it's still the same. I have...

Casual Listener

the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninst...

wu_trax

Casual Listener

721 Views

2 replies

0 likes

  • 721 Views
  • 2 replies
  • 0 likes

Equalizer missing still

Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with equalizer. PLEASE BRING THE EQUALIZER BACK !!!

Roadie

Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with...

Liam

Community Legend

752 Views

1 replies

2 likes

  • 752 Views
  • 1 replies
  • 2 likes

Issues with the IOS app

So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I have a premium account I've tried several times to fix this by ...

Casual Listener

So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I ha...

Peter__

Community Legend

755 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Offline playlist Content deleted: but only three devices

I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far below 3333. Any solution or explanation?I have also in...

Roadie

I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far bel...

Peter__

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

New app doesn't work on iPhone

I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it doesn't have the radio feature. Someone please fix it!

Casual Listener

I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it does...

Peter__

Community Legend

2773 Views

3 replies

0 likes

support
  • 2773 Views
  • 3 replies
  • 0 likes

Premium on iPhone

I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?

Newbie

I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?

Taylor

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Havering the same issue

I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only reason I use spotify

Newbie

I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only ...

Taylor

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Premium user cant get it

Reset my phone, now cant get sotify premium back on. Very frustrated

Newbie

Reset my phone, now cant get sotify premium back on. <Snip-email, best not to put personal details in posts, just for security! ~AnthonyB> Very frustrated

Taylor

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Syncing

Since downloading the new Spotify app to my iPhone and iPad, I am experiencing a major issue. First, the songs previously loaded in my library and playlists I can no longer play from my desktop. When I click one of these songs, I receive a message th...

Casual Listener

Since downloading the new Spotify app to my iPhone and iPad, I am experiencing a major issue. First, the songs previously loaded in my library and playlists I can no longer play from my desktop. When...

Ekdahl_

Newbie

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Help! My spotify keeps booting me off!

I have done everything possible to try and fix this issue. I did the most recent update for the spotify app on my iOS and now when I try going to the app it just boots me off right away. Please help me fix this!

Newbie

I have done everything possible to try and fix this issue. I did the most recent update for the spotify app on my iOS and now when I try going to the app it just boots me off right away. Please help ...

Taylor

Community Legend

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

Deleted Playlists on iPhone and they deleted on my computer??

I deleted playlists on my iPhone but I did not know they would delete from the comuter. I want them restored on the computer, but that is another issue. How do I have separate playlists on my iPhone and on my Mac?

Newbie

I deleted playlists on my iPhone but I did not know they would delete from the comuter.  I want them restored on the computer, but that is another issue.   How do I have separate playli...

Peter__

Community Legend

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

I cant sync my music to my ipod

ok my Spotify app just updated on my iPod 5th generation and i went to one of my offline playlist and then it was fine until I tapped the button where it says "Available Offline" and it went from On to Off and now it wont let me turn it back to on so...

Casual Listener

ok my Spotify app just updated on my iPod 5th generation and i went to one of my offline playlist and then it was fine until I tapped the button where it says "Available Offline" and it went from On ...

Kendotaku

Casual Listener

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes