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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109409 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iphone app not working

the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninstall and new installation, it's still the same. I have...

Casual Listener

the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninst...

wu_trax

Casual Listener

710 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Equalizer missing still

Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with equalizer. PLEASE BRING THE EQUALIZER BACK !!!

Roadie

Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with...

Liam

Community Legend

746 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Issues with the IOS app

So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I have a premium account I've tried several times to fix this by ...

Casual Listener

So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I ha...

Peter__

Community Legend

733 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Offline playlist Content deleted: but only three devices

I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far below 3333. Any solution or explanation?I have also in...

Roadie

I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far bel...

Peter__

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

New app doesn't work on iPhone

I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it doesn't have the radio feature. Someone please fix it!

Casual Listener

I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it does...

Peter__

Community Legend

2760 Views

3 replies

0 likes

support
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Premium on iPhone

I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?

Newbie

I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?

Taylor

Community Legend

481 Views

1 replies

0 likes

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Havering the same issue

I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only reason I use spotify

Newbie

I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only ...

Taylor

Community Legend

372 Views

1 replies

0 likes

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  • 1 replies
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Premium user cant get it

Reset my phone, now cant get sotify premium back on. Very frustrated

Newbie

Reset my phone, now cant get sotify premium back on. <Snip-email, best not to put personal details in posts, just for security! ~AnthonyB> Very frustrated

Taylor

Community Legend

407 Views

1 replies

0 likes

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Syncing

Since downloading the new Spotify app to my iPhone and iPad, I am experiencing a major issue. First, the songs previously loaded in my library and playlists I can no longer play from my desktop. When I click one of these songs, I receive a message th...

Casual Listener

Since downloading the new Spotify app to my iPhone and iPad, I am experiencing a major issue. First, the songs previously loaded in my library and playlists I can no longer play from my desktop. When...

Ekdahl_

Newbie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Help! My spotify keeps booting me off!

I have done everything possible to try and fix this issue. I did the most recent update for the spotify app on my iOS and now when I try going to the app it just boots me off right away. Please help me fix this!

Newbie

I have done everything possible to try and fix this issue. I did the most recent update for the spotify app on my iOS and now when I try going to the app it just boots me off right away. Please help ...

Taylor

Community Legend

933 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Deleted Playlists on iPhone and they deleted on my computer??

I deleted playlists on my iPhone but I did not know they would delete from the comuter. I want them restored on the computer, but that is another issue. How do I have separate playlists on my iPhone and on my Mac?

Newbie

I deleted playlists on my iPhone but I did not know they would delete from the comuter.  I want them restored on the computer, but that is another issue.   How do I have separate playli...

Peter__

Community Legend

959 Views

1 replies

0 likes

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  • 1 replies
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I cant sync my music to my ipod

ok my Spotify app just updated on my iPod 5th generation and i went to one of my offline playlist and then it was fine until I tapped the button where it says "Available Offline" and it went from On to Off and now it wont let me turn it back to on so...

Casual Listener

ok my Spotify app just updated on my iPod 5th generation and i went to one of my offline playlist and then it was fine until I tapped the button where it says "Available Offline" and it went from On ...

Kendotaku

Casual Listener

555 Views

2 replies

0 likes

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Trouble finding friends to share

I have shared multiple songs to one of my friends on spotify and when I went to send another track , she didn't show up on my friends list. Has anyone had this same issue?

Casual Listener

I have shared multiple songs to one of my friends on spotify and when I went to send another track , she didn't show up on my friends list. Has anyone had this same issue?

ksep

Casual Listener

944 Views

3 replies

0 likes

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Solved!! Re-Ordering of Tracks Within Playlist. iPhone App

REMOVAL OF KEY FEATURE. New topic thread required. Unsatisfactory response and general handling of last post. Re the removal of this feature, I'm afraid the below will simply not do. I pay a monthly premium, as do many others and I believe that this ...

Gig Goer

REMOVAL OF KEY FEATURE. New topic thread required. Unsatisfactory response and general handling of last post. Re the removal of this feature, I'm afraid the below will simply not do. I pay a...

pizzawizard1

Regular

1008 Views

4 replies

1 likes

  • 1008 Views
  • 4 replies
  • 1 likes

Spotify search only play top 4 songs (iphone 4)

Got this annoying bug. Whenever i'm searching in spotify on my iphone 4 (no, not ever jailbraked or messed with) I can only play the top 4 tracks even if theres a long list there. if i try to start another than the top 4 tracks it just randomly selec...

Newbie

Got this annoying bug.   Whenever i'm searching in spotify on my iphone 4 (no, not ever jailbraked or messed with) I can only play the top 4 tracks even if theres a long list there. if i try...

356 Views

0 replies

0 likes

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  • 0 likes

recent searches

hi, i think it could be useful introduce a "recent searches" button on spotify app. would be it possible? thanks

Music Fan

hi,   i think it could be useful introduce a "recent searches" button on spotify app. would be it possible? thanks

MichaelJerzak

Composer

1259 Views

1 replies

0 likes

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Does Spotify use Verizon data if I sync my playlists on WIFI and ONLY listen in offline mode?

I am kind of confused and have not been able to find an answer to my question. I have an iPhone 5 with Verizon and don't have unlimited data per month, i have the smallest data plan. My question is, if I download all my music onto playlists and then ...

Casual Listener

I am kind of confused and have not been able to find an answer to my question. I have an iPhone 5 with Verizon and don't have unlimited data per month, i have the smallest data plan. My question is, ...

MichaelJerzak

Composer

10263 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone 5 won't show on devices list

My iPhone and computer are connected to the same WiFi, i tried restarting them both and it didn't work, made sure that spotify is allowed through my firewall, and it still does not work. I have been able to sync local files before but now it's not wo...

Regular

My iPhone and computer are connected to the same WiFi, i tried restarting them both and it didn't work, made sure that spotify is allowed through my firewall, and it still does not work. I have been ...

Peter__

Community Legend

725 Views

2 replies

0 likes

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I am new

Hello, I'm GG and I am new here. My problem is the following: I created a playlist, as well as My Music in my PC, now I want to play it on my iPad, however when I try to play it another album appears and I cannot play my music. What I'm I doing wrong...

Newbie

Hello, I'm GG and I am new here.  My problem is the following:  I created a playlist, as well as My Music  in my PC, now I want to play it on my iPad, however when I try to play it ano...

Liam

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Can't play any of my synced tracks anymore

After the recent update for the iPhone 5, I couldn't play any of my synced tracks anymore. I can see my device pop up under "Devices", but it won't play any of them on my phone. I tried deleting the app and redownloading, but no change. Now it just w...

Newbie

After the recent update for the iPhone 5, I couldn't play any of my synced tracks anymore. I can see my device pop up under "Devices", but it won't play any of them on my phone. I tried deleting the ...

Ryuken

Casual Listener

672 Views

1 replies

1 likes

  • 672 Views
  • 1 replies
  • 1 likes