Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232491 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114083 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442945 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303913 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I've been a spotify premium user for quite a long time now, and I've never had any problems with the mobile application until now. I have an iPhone 4 with iOS 6.1.3. I've installed the application 4-5 times, with a restart in between each attempt. Wi...
I've been a spotify premium user for quite a long time now, and I've never had any problems with the mobile application until now. I have an iPhone 4 with iOS 6.1.3. I've instal...
Roadie
775 Views
1 replies
0 likes
Spotify doesn't have The Beatles, or some other live versions of songs I like, so I made a new playlist and added a few songs I had in my library. I've made the playlist available offline on my ipod and my computer. I followed the instructions to syn...
Spotify doesn't have The Beatles, or some other live versions of songs I like, so I made a new playlist and added a few songs I had in my library. I've made the playlist available offline on my ipod ...
Spotify Legend
677 Views
1 replies
0 likes
I downloaded spotify on my iPhone 4 and used the 48 hr free trial, and now I want to upgrade to premium to stream music. How do I upgrade?? I looked for a spotify premium app in the App Store but couldn't find one. Please help!
I downloaded spotify on my iPhone 4 and used the 48 hr free trial, and now I want to upgrade to premium to stream music. How do I upgrade?? I looked for a spotify premium app in the App Store but cou...
Spotify Legend
1581 Views
1 replies
1 likes
I have been using spotify for a week now in my ipad2. It's worked fine. Today it says I can't do mobile streaming I need to download spotify. Which I have. An it was working before, but now it won't. I can see my playlists, but the track number says ...
I have been using spotify for a week now in my ipad2. It's worked fine. Today it says I can't do mobile streaming I need to download spotify. Which I have. An it was working before, but now it won't....
Composer
738 Views
2 replies
0 likes
So, I checked my data this morning and it shows various data transfers of about 150MB each happening every 5-15 minutes on my phone. The only application I had running was Spotify. How on earth could it be eating up that much data in such a small amo...
So, I checked my data this morning and it shows various data transfers of about 150MB each happening every 5-15 minutes on my phone. The only application I had running was Spotify. How on earth cou...
Composer
485 Views
1 replies
0 likes
I have an Iphone 4 and when I would open the app on my phone it would automatically sync all my playlists with my computer. Now it does not automatically sync. I also have the least amount of music synced to my phone now but somehow I have less memor...
I have an Iphone 4 and when I would open the app on my phone it would automatically sync all my playlists with my computer. Now it does not automatically sync. I also have the least amount of music s...
Composer
670 Views
1 replies
0 likes
New to spotify and can't comprehend how they lack big time with Queue optionYou can't see your queueYou can't save your queueYou can't open your queueYou can't reorder / insert into your queueYou can't delete your queueYou can't save your queue as ne...
New to spotify and can't comprehend how they lack big time with Queue option You can't see your queue You can't save your queue You can't open your queue You can't reorder / insert into your qu...
Music Fan
665 Views
2 replies
0 likes
my data on my mobile has suddenly started being heavily used. i have used 1gb in 5 days despite playlists being downloaded!!! last month i was charged £16 in data charges for going over!!!
my data on my mobile has suddenly started being heavily used. i have used 1gb in 5 days despite playlists being downloaded!!! last month i was charged £16 in data charges for going over!!!
Casual Listener
659 Views
2 replies
0 likes
Really. I loved the old spotify icons. Now it's the only app which doesn't fit to my whole iOS. Why did you made that? Give me back my icon
Really. I loved the old spotify icons. Now it's the only app which doesn't fit to my whole iOS. Why did you made that? 😞 Give me back my icon 😞
Community Legend
895 Views
1 replies
0 likes
The latest update for spotify to our iPods and iPad has rssulted in blank screens when launched. Is this a bug or something I am doing wrong?Many thanks
The latest update for spotify to our iPods and iPad has rssulted in blank screens when launched. Is this a bug or something I am doing wrong? Many thanks
Newbie
608 Views
2 replies
0 likes
Just updated my Spotify App on my iPhone 5 and about 2000 songs are suddenly unavailable to play. What is this all about? These are all songs that were working fine prior to the update, and continue to work on my laptop. Attached a screen shot of one...
Just updated my Spotify App on my iPhone 5 and about 2000 songs are suddenly unavailable to play. What is this all about? These are all songs that were working fine prior to the update, a...
Casual Listener
504 Views
1 replies
0 likes
Since last spotify update i cant skip next song with my zenec car radio when on radio, if i play a album its ok. Same with albumart, when playing radio theres no art, when playing a complete album thers is art. Its with the 4S and the iPhone 5 (USB) ...
Since last spotify update i cant skip next song with my zenec car radio when on radio, if i play a album its ok. Same with albumart, when playing radio theres no art, when playing a complete album ...
Casual Listener
957 Views
4 replies
0 likes
my spotify library re syncs on my ipod. Why does it do this, it is so annoying, as it takes a long time.
my spotify library re syncs on my ipod. Why does it do this, it is so annoying, as it takes a long time.
Community Legend
403 Views
1 replies
0 likes
Hi all I'm on a Premium subscription - when I play back on offline list via the iPhone, playback randomly cuts out as if earphones have been disconnected then continues a second or two later Any ideas? Thanks in advance
Hi all I'm on a Premium subscription - when I play back on offline list via the iPhone, playback randomly cuts out as if earphones have been disconnected then continues a second or two lat...
406 Views
0 replies
0 likes
Description The spotify app does not remember its position in a offline playlist upon restart. A more detailed description, using numbered steps 1. Open spotify 2. Select playlist with more than 2 songs. 3. play first song & start second song and pau...
Description The spotify app does not remember its position in a offline playlist upon restart. A more detailed description, using numbered steps 1. Open spotify 2. Select playlist wi...
628 Views
0 replies
0 likes
Hi,Got a new iPhone (5) a few days ago. When starting Spotify, I noticed it said "XX hours remaining of your trial", but I didn't bother much about it. But now it sais "3 hours remaing of your trial". I have a premium account – what happens after 3 h...
Hi, Got a new iPhone (5) a few days ago. When starting Spotify, I noticed it said "XX hours remaining of your trial", but I didn't bother much about it. But now it sais "3 hours rem...
Community Legend
590 Views
1 replies
0 likes
I am no longer able to locate one of my facebook friends that I used to be able to share with all the time. I use spotify on my iPad 3rd gen (WiFi only) and my iPod Touch 5th gen both with 6.1.3 iOS. Both devices are running the latest version of Mob...
I am no longer able to locate one of my facebook friends that I used to be able to share with all the time. I use spotify on my iPad 3rd gen (WiFi only) and my iPod Touch 5th gen both with...
Regular
14340 Views
31 replies
1 likes
I have spotify premium but when I listen to music I often get a sign that says "Unable to Play Track", what is this and how do I fix it? It happens to often and Im thinking about ending my premium account cause this is not premium to me!
I have spotify premium but when I listen to music I often get a sign that says "Unable to Play Track", what is this and how do I fix it? It happens to often and Im thinking about ending my premium ...
Casual Listener
1429 Views
3 replies
0 likes
Mi suscripción premium de 48 horas venció en mi iPhone 5, pero ahora ya no puedo hacer nada ni escuchar la radio, que es lo que todos pueden escuchar después de terminada la versión premium. Tengo iOS 6.1.2 y ya intenté borrando la aplicación y volve...
Mi suscripción premium de 48 horas venció en mi iPhone 5, pero ahora ya no puedo hacer nada ni escuchar la radio, que es lo que todos pueden escuchar después de terminada la versión premium. Tengo ...
594 Views
0 replies
0 likes
Should this work OK on iOS5? I have downloaded the new version of spotify v0.7.1 and its lost the sync for all my songs and now it only sync around 50/60 songs then stops and doesn't sync anything else.
Should this work OK on iOS5? I have downloaded the new version of spotify v0.7.1 and its lost the sync for all my songs and now it only sync around 50/60 songs then stops and doesn't sync anything el...
Newbie
1931 Views
6 replies
0 likes
