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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Premium account not working

My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????

  • Casual Listener
  • My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????
  • Sam
  • Spotify
  • 404 Views
  • 7 replies
  • 0 likes
  • 404 Views
  • 7 replies
  • 0 likes

Same problem

Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?

  • Newbie
  • Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?
  • Peter__
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Songs in Offline playlists won't play

I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up but the playback bar on the bottom doesn't have a tim...

  • Newbie
  • I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up bu...
  • 321 Views
  • 0 replies
  • 1 likes
  • 321 Views
  • 0 replies
  • 1 likes

Local files get Spotify IOS app to crash when trying to play

Description Spotify IOS app crashes when trying to play some specific synced local files Detailed description: 1. I have some local tracks mannaged in Spotify om my MAC 2. Then I sync them for offline listening om my iPhone 5 and ipad 3 3. When play ...

  • Newbie
  •   Description Spotify IOS app crashes when trying to play some specific synced local files   Detailed description: 1. I have some local tracks mannaged in Spotify o...
  • 597 Views
  • 0 replies
  • 0 likes
  • Apple iPhone app
    iOS
    local files
    local music
  • 597 Views
  • 0 replies
  • 0 likes

Mods: please reset my devices

i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5. thanks!

  • Visitor
  • i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5.   thanks!
  • Taylor
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

payment with code

I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone . The same thing happend the last ime i did this but it was fixed the same day .

  • Regular
  • I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone .  The same thing happend the last ime i did this but it was fixed the same day . 
  • victorchirinos
  • Regular
  • 402 Views
  • 7 replies
  • 0 likes
  • 402 Views
  • 7 replies
  • 0 likes

Premium account not recognised on iOS devices

None of my devices are recognising that I am a premium member. Any tips to fix this, I have logged of then back in.

  • Casual Listener
  • None of my devices are recognising that I am a premium member. Any tips to fix this, I have logged of then back in.
  • Adam
  • Roadie
  • 515 Views
  • 5 replies
  • 0 likes
  • 515 Views
  • 5 replies
  • 0 likes

follow a playlist

How do I follow someones public playlist?

  • Newbie
  • How do I follow someones public playlist?
  • MichaelJerzak
  • Composer
  • 701 Views
  • 1 replies
  • 0 likes
  • 701 Views
  • 1 replies
  • 0 likes

Solved!! Shuffel off in iPhone 4?

Hi - I cant turn off shuffelmode on my iPhone 4? What wrong or is it just me, that don't like shuffle that much?

  • Casual Listener
  • Hi - I cant turn off shuffelmode on my iPhone 4? What wrong or is it just me, that don't like shuffle that much?
  • Lelai
  • Casual Listener
  • 635 Views
  • 2 replies
  • 0 likes
  • 635 Views
  • 2 replies
  • 0 likes

47 hours remaining of your trial-premium

on my iphone 5 spotify says 47 hours remaining of your trial, i verified my premium subscription works fine from my computer so not sure why my iOS device says that. followed your instructions to clear history and cookies in safari as well as delete ...

  • Newbie
  • on my iphone 5 spotify says 47 hours remaining of your trial, i verified my premium subscription works fine from my computer so not sure why my iOS device says that. followed your instructions to c...
  • Peter__
  • Community Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Local Files Completely Absent From iPad App Playlists

I'm using a new Mac Mini with OSX 10.8.3, and a retina iPad with the Spotify app. There are 4 local files both on the desktop and the iPad which are used in Spotify playlists. On the desktop they show up and play without any problem whatsoever. On th...

  • Casual Listener
  • I'm using a new Mac Mini with OSX 10.8.3, and a retina iPad with the Spotify app.   There are 4 local files both on the desktop and the iPad which are used in Spotify playlists. On the desktop...
  • jcous
  • Casual Listener
  • 731 Views
  • 2 replies
  • 0 likes
  • apple
    local files
    local ipad files
    Mac
    mobile device
  • 731 Views
  • 2 replies
  • 0 likes

iphone mobile app background 3G data usage

Hi Can anyone confirm when the iphone spotify mobile app runs in the background (even when it is on pause) whether it still keeps on using up data? I've been seeing some alarmingly fast usage on my data limits recently and, having seen loads of compl...

  • Music Fan
  • Hi Can anyone confirm when the iphone spotify mobile app runs in the background (even when it is on pause) whether it still keeps on using up data? I've been seeing some alarmingly fast usage on my...
  • Knight511
  • Casual Listener
  • 4691 Views
  • 21 replies
  • 0 likes
  • 4691 Views
  • 21 replies
  • 0 likes

Remove from available offline

Hi How do I remove the local file of a song which was made available for offline listening? (I want to keep the song in the play list but to "undo" available offline mode to release some space on my ipad)Thanks

  • Newbie
  • Hi How do I remove the local file of a song which was made available for offline listening? (I want to keep the song in the play list but to "undo" available offline mode to release some space on m...
  • Joe
  • Community Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • 757 Views
  • 1 replies
  • 0 likes

Solved!! No more space!

Hi! I just realized my iPhone is getting full because of my Spotify account. I`ve reduced the number of offline playlist as I don`t use them, but it doesn`t give me anymore space? How do I do this? Right now I can`t even take photos with my iPhone as...

  • Newbie
  • Hi! I just realized my iPhone is getting full because of my Spotify account. I`ve reduced the number of offline playlist as I don`t use them, but it doesn`t give me anymore space? How do I do this? R...
  • Taylor
  • Community Legend
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

Not able to sync any songs for offline playlists on iPhone 5

My spotify account won't sync any of my music to be used offline. Even when I am comes text to wifi it just gets stuck on syncing the first songs so no others sync. I tried making a WHOLE new spotify account but I'm still have this problem. It's kill...

  • Newbie
  • My spotify account won't sync any of my music to be used offline. Even when I am comes text to wifi it just gets stuck on syncing the first songs so no others sync. I tried making a WHOLE new spotify...
  • MichaelJerzak
  • Composer
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Spotify iPhone offline syncing issues - tracks sync then dissapear

I am using latest version of Spotify app, premium subscriber, on iPhone 3GS. I am only using it to sync Spotify tracks, no personal mp3s or anything. I have sync'd a bunch of playlists. Now, whenever I try and sync more, it will sync the 'new' tracks...

  • Regular
  • I am using latest version of Spotify app, premium subscriber, on iPhone 3GS.   I am only using it to sync Spotify tracks, no personal mp3s or anything.   I have sync'd a bunch of playli...
  • MichaelJerzak
  • Composer
  • 1720 Views
  • 3 replies
  • 0 likes
  • 1720 Views
  • 3 replies
  • 0 likes

spotify is hanging

Hi there, I'm using Spotify premium for a week and it is not working on my phone. Every song stops after a few seconds and goes ahead for another few seconds..It's really annoying Maybe some of you guys have the same problem?

  • Visitor
  • Hi there, I'm using Spotify premium for a week and it is not working on my phone. Every song stops after a few seconds and goes ahead for another few seconds..It's really annoying Maybe some of you g...
  • k_goossens
  • Newbie
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Lost all my playlist!!

All my playlists and songs are gone. I have logged in via spotify U/N and facebook...even de-linked facebook per another suggested post. Any help here? Both my desktop and iphone are this way and my account profile shows I am a premium subscriber.

  • Newbie
  • All my playlists and songs are gone.  I have logged in via spotify U/N and facebook...even de-linked facebook per another suggested post.  Any help here?  Both my desktop and iphone ar...
  • Peter__
  • Community Legend
  • 474 Views
  • 5 replies
  • 0 likes
  • 474 Views
  • 5 replies
  • 0 likes