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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36832 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102275 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1290 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298960 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125710 Views

19 replies

38 likes

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Get a Clue... PLEASE add the Queue

New to spotify and can't comprehend how they lack big time with Queue optionYou can't see your queueYou can't save your queueYou can't open your queueYou can't reorder / insert into your queueYou can't delete your queueYou can't save your queue as ne...

Music Fan

New to spotify and can't comprehend how they lack big time with Queue option You can't see your queue You can't save your queue You can't open your queue You can't reorder / insert into your qu...

soniclee

Music Fan

641 Views

2 replies

0 likes

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mobile data being used when songs have been downloaded!!

my data on my mobile has suddenly started being heavily used. i have used 1gb in 5 days despite playlists being downloaded!!! last month i was charged £16 in data charges for going over!!!

Casual Listener

my data on my mobile has suddenly started being heavily used. i have used 1gb in 5 days despite playlists being downloaded!!! last month i was charged £16 in data charges for going over!!!

daniox86

Casual Listener

644 Views

2 replies

0 likes

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Spotify Appicon isn't shiny as you guys thought

Really. I loved the old spotify icons. Now it's the only app which doesn't fit to my whole iOS. Why did you made that? Give me back my icon

Regular

Really. I loved the old spotify icons. Now it's the only app which doesn't fit to my whole iOS. Why did you made that? 😞   Give me back my icon 😞

Taylor

Community Legend

882 Views

1 replies

0 likes

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Spotify update

The latest update for spotify to our iPods and iPad has rssulted in blank screens when launched. Is this a bug or something I am doing wrong?Many thanks

Newbie

The latest update for spotify to our iPods and iPad has rssulted in blank screens when launched. Is this a bug or something I am doing wrong? Many thanks

betty47

Newbie

592 Views

2 replies

0 likes

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Playlists/Songs deleted after update

Just updated my Spotify App on my iPhone 5 and about 2000 songs are suddenly unavailable to play. What is this all about? These are all songs that were working fine prior to the update, and continue to work on my laptop. Attached a screen shot of one...

Casual Listener

Just updated my Spotify App on my iPhone 5 and about 2000 songs are suddenly unavailable to play.  What is this all about?  These are all songs that were working fine prior to the update, a...

tsiddons

Casual Listener

494 Views

1 replies

0 likes

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Spotify icw Zenec/iPhone bug

Since last spotify update i cant skip next song with my zenec car radio when on radio, if i play a album its ok. Same with albumart, when playing radio theres no art, when playing a complete album thers is art. Its with the 4S and the iPhone 5 (USB) ...

Casual Listener

Since last spotify update i cant skip next song with my zenec car radio when on radio, if i play a album its ok. Same with albumart, when playing radio theres no art, when playing a complete album ...

BonesNL

Casual Listener

931 Views

4 replies

0 likes

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spotify re syncing

my spotify library re syncs on my ipod. Why does it do this, it is so annoying, as it takes a long time.

Newbie

my spotify library re syncs on my ipod.  Why does it do this,  it is so annoying, as it takes a long time.

Peter__

Community Legend

382 Views

1 replies

0 likes

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Playback cuts out on offline play

Hi all I'm on a Premium subscription - when I play back on offline list via the iPhone, playback randomly cuts out as if earphones have been disconnected then continues a second or two later Any ideas? Thanks in advance

Newbie

Hi all   I'm on a Premium subscription - when I play back on offline list via the iPhone, playback randomly cuts out as if earphones have been disconnected then continues a second or two lat...

399 Views

0 replies

0 likes

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[Bug] Iphone loses position in offline playlist after restart

Description The spotify app does not remember its position in a offline playlist upon restart. A more detailed description, using numbered steps 1. Open spotify 2. Select playlist with more than 2 songs. 3. play first song & start second song and pau...

Regular

Description The spotify app does not remember its position in a offline playlist upon restart.   A more detailed description, using numbered steps 1. Open spotify 2. Select playlist wi...

617 Views

0 replies

0 likes

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Spotify iPhone Wrong Trial

Hi,Got a new iPhone (5) a few days ago. When starting Spotify, I noticed it said "XX hours remaining of your trial", but I didn't bother much about it. But now it sais "3 hours remaing of your trial". I have a premium account – what happens after 3 h...

Newbie

Hi, Got a new iPhone (5) a few days ago. When starting Spotify, I noticed it said "XX hours remaining of your trial", but I didn't bother much about it.    But now it sais "3 hours rem...

Joe

Community Legend

578 Views

1 replies

0 likes

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Solved!! One Facebook friend disappeared from list

I am no longer able to locate one of my facebook friends that I used to be able to share with all the time. I use spotify on my iPad 3rd gen (WiFi only) and my iPod Touch 5th gen both with 6.1.3 iOS. Both devices are running the latest version of Mob...

Music Fan

 I am no longer able to locate one of my facebook friends that I used to be able to share with all the time. I use spotify on my iPad 3rd gen (WiFi only) and my iPod Touch 5th gen both with...

mindcycler

Regular

14117 Views

31 replies

1 likes

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  • 1 likes

Unable to Play Track

I have spotify premium but when I listen to music I often get a sign that says "Unable to Play Track", what is this and how do I fix it? It happens to often and Im thinking about ending my premium account cause this is not premium to me!

Newbie

I have spotify premium but when I listen to music I often get a sign that says "Unable to Play Track", what is this and how do I fix it? It happens to often and Im thinking about ending my premium ...

playjax

Casual Listener

1364 Views

3 replies

0 likes

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No puedo escuchar la radio - "Radio sólo disponible para suscriptores premium en tu área"

Mi suscripción premium de 48 horas venció en mi iPhone 5, pero ahora ya no puedo hacer nada ni escuchar la radio, que es lo que todos pueden escuchar después de terminada la versión premium. Tengo iOS 6.1.2 y ya intenté borrando la aplicación y volve...

Casual Listener

Mi suscripción premium de 48 horas venció en mi iPhone 5, pero ahora ya no puedo hacer nada ni escuchar la radio, que es lo que todos pueden escuchar después de terminada la versión premium. Tengo ...

580 Views

0 replies

0 likes

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v0.7.1 using iOS 5.0

Should this work OK on iOS5? I have downloaded the new version of spotify v0.7.1 and its lost the sync for all my songs and now it only sync around 50/60 songs then stops and doesn't sync anything else.

Casual Listener

Should this work OK on iOS5? I have downloaded the new version of spotify v0.7.1 and its lost the sync for all my songs and now it only sync around 50/60 songs then stops and doesn't sync anything el...

Seanathan

Newbie

1859 Views

6 replies

0 likes

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Songs in playlists sync on iPhone 5 over WiFi, then can't be played offline

I have more than enough space to sync the songs. Why do they sync at home over Wi-Fi—the circles enclosing those downward arrows turn green—but when I try to play them offline, like on the subway, I can't??? This latest version of Spotify Premium is ...

Casual Listener

I have more than enough space to sync the songs. Why do they sync at home over Wi-Fi—the circles enclosing those downward arrows turn green—but when I try to play them offline, like on the subway, I ...

410 Views

0 replies

0 likes

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Some albums don't show up in the iOS app, but can still be played from a playlist.

Is there some reason for this? For example, the Chasing Ghosts album by The Amity Affliction is listed on the band page in the desktop version of Spotify, but is missing in the iOS app.. You can still play the songs from the album that are in the top...

Regular

Is there some reason for this? For example, the Chasing Ghosts album by The Amity Affliction is listed on the band page in the desktop version of Spotify, but is missing in the iOS app.. You can stil...

Joe

Community Legend

940 Views

3 replies

0 likes

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After upgrade app July

After I upgrade my app, Spotify Crash..... When I want to open the app, it just shut down!!! and i paying for Premium and it dosen't work. Can i text spotify to make sure, that they don't take money for something that dosen't work?!?!?!

Newbie

After I upgrade my app, Spotify Crash..... When I want to open the app, it just shut down!!! and i paying for Premium and it dosen't work. Can i text spotify to make sure, that they don't take mone...

Taylor

Community Legend

451 Views

1 replies

0 likes

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Recently Updated App, Playlists Became Unavailable Offline

Hello, Spotify Community! I've had Spotify Premium for a while now with very few issues, but the latest app update (version 0.7.1.23) I downloaded for Spotify on my iPhone 4 seems to have messed things up. I have a lot of my music available offline s...

Newbie

Hello, Spotify Community! I've had Spotify Premium for a while now with very few issues, but the latest app update (version 0.7.1.23) I downloaded for Spotify on my iPhone 4 seems to have messed thin...

meahtenoha

Spotify

448 Views

1 replies

0 likes

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Repeated CRASHING on iPhone 5

Description So my player was working fine until I seemed to start adding tracks (thats a whole new topic in itself) to my playlists, willy nilly. I left my phone open and on to sync, while It was plugged into my Macbook Pro to sync. Now it only needs...

Regular

Description So my player was working fine until I seemed to start adding tracks (thats a whole new topic in itself) to my playlists, willy nilly. I left my phone open and on to sync, while It was p...

MichaelJerzak

Composer

2141 Views

7 replies

0 likes

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Solved!! Spotify Apps

Hi! I have a Spotify Premium account Spotify was working fine on my iPhone until the past couple of weeks. Now when I try to open the app, I just get a white screen. I have deleted the app and reinstalled it on my phone and the same thing happens. Al...

Casual Listener

Hi!  I have a Spotify Premium account Spotify was working fine on my iPhone until the past couple of weeks.  Now when I try to open the app, I just get a white screen.  I have deleted ...

Joe

Community Legend

1327 Views

3 replies

1 likes

  • 1327 Views
  • 3 replies
  • 1 likes