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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30366 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94923 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

985 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293741 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123703 Views

19 replies

38 likes

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  • 19 replies
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Songs wont sync on offline playlist

Spotify doesn't have The Beatles, or some other live versions of songs I like, so I made a new playlist and added a few songs I had in my library. I've made the playlist available offline on my ipod and my computer. I followed the instructions to syn...

Casual Listener

Spotify doesn't have The Beatles, or some other live versions of songs I like, so I made a new playlist and added a few songs I had in my library. I've made the playlist available offline on my ipod ...

Robbie

Spotify Legend

657 Views

1 replies

0 likes

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  • 1 replies
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Upgrading to premium??

I downloaded spotify on my iPhone 4 and used the 48 hr free trial, and now I want to upgrade to premium to stream music. How do I upgrade?? I looked for a spotify premium app in the App Store but couldn't find one. Please help!

Newbie

I downloaded spotify on my iPhone 4 and used the 48 hr free trial, and now I want to upgrade to premium to stream music. How do I upgrade?? I looked for a spotify premium app in the App Store but cou...

Robbie

Spotify Legend

1548 Views

1 replies

1 likes

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  • 1 replies
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Spotify on iPad has now stopped working

I have been using spotify for a week now in my ipad2. It's worked fine. Today it says I can't do mobile streaming I need to download spotify. Which I have. An it was working before, but now it won't. I can see my playlists, but the track number says ...

Newbie

I have been using spotify for a week now in my ipad2. It's worked fine. Today it says I can't do mobile streaming I need to download spotify. Which I have. An it was working before, but now it won't....

MichaelJerzak

Composer

667 Views

2 replies

0 likes

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Drained all of my data in 1 hour

So, I checked my data this morning and it shows various data transfers of about 150MB each happening every 5-15 minutes on my phone. The only application I had running was Spotify. How on earth could it be eating up that much data in such a small amo...

Newbie

So, I checked my data this morning and it shows various data transfers of about 150MB each happening every 5-15 minutes on my phone. The only application I had running was Spotify. How on earth cou...

MichaelJerzak

Composer

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
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IPhone is not syncing to my computer like it use to

I have an Iphone 4 and when I would open the app on my phone it would automatically sync all my playlists with my computer. Now it does not automatically sync. I also have the least amount of music synced to my phone now but somehow I have less memor...

Roadie

I have an Iphone 4 and when I would open the app on my phone it would automatically sync all my playlists with my computer. Now it does not automatically sync. I also have the least amount of music s...

MichaelJerzak

Composer

650 Views

1 replies

0 likes

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  • 1 replies
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Get a Clue... PLEASE add the Queue

New to spotify and can't comprehend how they lack big time with Queue optionYou can't see your queueYou can't save your queueYou can't open your queueYou can't reorder / insert into your queueYou can't delete your queueYou can't save your queue as ne...

Music Fan

New to spotify and can't comprehend how they lack big time with Queue option You can't see your queue You can't save your queue You can't open your queue You can't reorder / insert into your qu...

soniclee

Music Fan

615 Views

2 replies

0 likes

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  • 2 replies
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mobile data being used when songs have been downloaded!!

my data on my mobile has suddenly started being heavily used. i have used 1gb in 5 days despite playlists being downloaded!!! last month i was charged £16 in data charges for going over!!!

Casual Listener

my data on my mobile has suddenly started being heavily used. i have used 1gb in 5 days despite playlists being downloaded!!! last month i was charged £16 in data charges for going over!!!

daniox86

Casual Listener

637 Views

2 replies

0 likes

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  • 2 replies
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Spotify Appicon isn't shiny as you guys thought

Really. I loved the old spotify icons. Now it's the only app which doesn't fit to my whole iOS. Why did you made that? Give me back my icon

Regular

Really. I loved the old spotify icons. Now it's the only app which doesn't fit to my whole iOS. Why did you made that? 😞   Give me back my icon 😞

Taylor

Community Legend

872 Views

1 replies

0 likes

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  • 1 replies
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Spotify update

The latest update for spotify to our iPods and iPad has rssulted in blank screens when launched. Is this a bug or something I am doing wrong?Many thanks

Newbie

The latest update for spotify to our iPods and iPad has rssulted in blank screens when launched. Is this a bug or something I am doing wrong? Many thanks

betty47

Newbie

583 Views

2 replies

0 likes

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  • 2 replies
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Playlists/Songs deleted after update

Just updated my Spotify App on my iPhone 5 and about 2000 songs are suddenly unavailable to play. What is this all about? These are all songs that were working fine prior to the update, and continue to work on my laptop. Attached a screen shot of one...

Casual Listener

Just updated my Spotify App on my iPhone 5 and about 2000 songs are suddenly unavailable to play.  What is this all about?  These are all songs that were working fine prior to the update, a...

tsiddons

Casual Listener

481 Views

1 replies

0 likes

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  • 1 replies
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Spotify icw Zenec/iPhone bug

Since last spotify update i cant skip next song with my zenec car radio when on radio, if i play a album its ok. Same with albumart, when playing radio theres no art, when playing a complete album thers is art. Its with the 4S and the iPhone 5 (USB) ...

Casual Listener

Since last spotify update i cant skip next song with my zenec car radio when on radio, if i play a album its ok. Same with albumart, when playing radio theres no art, when playing a complete album ...

BonesNL

Casual Listener

918 Views

4 replies

0 likes

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  • 4 replies
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spotify re syncing

my spotify library re syncs on my ipod. Why does it do this, it is so annoying, as it takes a long time.

Newbie

my spotify library re syncs on my ipod.  Why does it do this,  it is so annoying, as it takes a long time.

Peter__

Community Legend

373 Views

1 replies

0 likes

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  • 1 replies
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Playback cuts out on offline play

Hi all I'm on a Premium subscription - when I play back on offline list via the iPhone, playback randomly cuts out as if earphones have been disconnected then continues a second or two later Any ideas? Thanks in advance

Newbie

Hi all   I'm on a Premium subscription - when I play back on offline list via the iPhone, playback randomly cuts out as if earphones have been disconnected then continues a second or two lat...

396 Views

0 replies

0 likes

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[Bug] Iphone loses position in offline playlist after restart

Description The spotify app does not remember its position in a offline playlist upon restart. A more detailed description, using numbered steps 1. Open spotify 2. Select playlist with more than 2 songs. 3. play first song & start second song and pau...

Regular

Description The spotify app does not remember its position in a offline playlist upon restart.   A more detailed description, using numbered steps 1. Open spotify 2. Select playlist wi...

609 Views

0 replies

0 likes

  • 609 Views
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Spotify iPhone Wrong Trial

Hi,Got a new iPhone (5) a few days ago. When starting Spotify, I noticed it said "XX hours remaining of your trial", but I didn't bother much about it. But now it sais "3 hours remaing of your trial". I have a premium account – what happens after 3 h...

Newbie

Hi, Got a new iPhone (5) a few days ago. When starting Spotify, I noticed it said "XX hours remaining of your trial", but I didn't bother much about it.    But now it sais "3 hours rem...

Joe

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
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Solved!! One Facebook friend disappeared from list

I am no longer able to locate one of my facebook friends that I used to be able to share with all the time. I use spotify on my iPad 3rd gen (WiFi only) and my iPod Touch 5th gen both with 6.1.3 iOS. Both devices are running the latest version of Mob...

Music Fan

 I am no longer able to locate one of my facebook friends that I used to be able to share with all the time. I use spotify on my iPad 3rd gen (WiFi only) and my iPod Touch 5th gen both with...

mindcycler

Regular

13909 Views

31 replies

1 likes

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  • 31 replies
  • 1 likes

Unable to Play Track

I have spotify premium but when I listen to music I often get a sign that says "Unable to Play Track", what is this and how do I fix it? It happens to often and Im thinking about ending my premium account cause this is not premium to me!

Newbie

I have spotify premium but when I listen to music I often get a sign that says "Unable to Play Track", what is this and how do I fix it? It happens to often and Im thinking about ending my premium ...

playjax

Casual Listener

1338 Views

3 replies

0 likes

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  • 3 replies
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No puedo escuchar la radio - "Radio sólo disponible para suscriptores premium en tu área"

Mi suscripción premium de 48 horas venció en mi iPhone 5, pero ahora ya no puedo hacer nada ni escuchar la radio, que es lo que todos pueden escuchar después de terminada la versión premium. Tengo iOS 6.1.2 y ya intenté borrando la aplicación y volve...

Casual Listener

Mi suscripción premium de 48 horas venció en mi iPhone 5, pero ahora ya no puedo hacer nada ni escuchar la radio, que es lo que todos pueden escuchar después de terminada la versión premium. Tengo ...

573 Views

0 replies

0 likes

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v0.7.1 using iOS 5.0

Should this work OK on iOS5? I have downloaded the new version of spotify v0.7.1 and its lost the sync for all my songs and now it only sync around 50/60 songs then stops and doesn't sync anything else.

Casual Listener

Should this work OK on iOS5? I have downloaded the new version of spotify v0.7.1 and its lost the sync for all my songs and now it only sync around 50/60 songs then stops and doesn't sync anything el...

Seanathan

Newbie

1816 Views

6 replies

0 likes

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  • 6 replies
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Songs in playlists sync on iPhone 5 over WiFi, then can't be played offline

I have more than enough space to sync the songs. Why do they sync at home over Wi-Fi—the circles enclosing those downward arrows turn green—but when I try to play them offline, like on the subway, I can't??? This latest version of Spotify Premium is ...

Casual Listener

I have more than enough space to sync the songs. Why do they sync at home over Wi-Fi—the circles enclosing those downward arrows turn green—but when I try to play them offline, like on the subway, I ...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes