not able to select song while conencted to computer

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not able to select song while conencted to computer

potatoes120
Casual Listener

 

Plan

Free

Country

US

Device

iPhone XR, intel I7

Operating System

iOS 12, Windows 10

 

My Question or Issue

So,I got on a few days ago to play a game while listining to music, and notice I couldnt pick my music on my phone while connected to my computer. Used to I would get in game, connect my phone to my computer, and instead of having to minimize the game to select a song, I would use my phone, and select it in a playlist like I would do on my computer. I got on that day though, and noticed, as I connected, I could skip, rewind, and pick where I wanted the song to be, but noticed I couldnt pick the song I wanted, like used to, and would have to minimize the game to do so. i have not had premium before, so i know its not because of it running out.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: not able to select song while conencted to computer

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also recommend updatin to iOS 12.4 :)

Hope it helps :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
3 Replies
Solution!

Re: not able to select song while conencted to computer

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also recommend updatin to iOS 12.4 :)

Hope it helps :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks!

potatoes120
Casual Listener

I redownloaded the app and its back to how it was before! thanks! i didnt think about it, i have 12.3, didnt even know that there was a new update.. thank you for informing me aswell.

Re: Thanks!

Rock Star 16
Rock Star 16

I'm so happy that everything's back to normal!

 

iOS 13 will be available next month too.

 

Anytime ;)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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