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Who Me Too'd this topic

Freezes Spotify Android since 4 days

 

Plan

Premium

Country

France

 

Device

Oppo Reno4 5G

 

Operating System

Android

 

My Question or Issue

Hello, my Spotify freezes every time I connect, after 3 seconds. I can't listen to any music or go to the settings of the program. Also, when I sometimes manage to listen to music, once the application is removed the music still plays. Or, I only have a black screen when I open the application. I have premium, if this continues I will stop my subscription because it's not possible to have a paid service that doesn't work. My phone is an Oppo reno 4 5G.

 
I have uninstalled and reinstalled the app. Reset my phone. Signed in and out of my account. Cleared cache/ devices from my spotify account and still nothing. 
 
Please help!! Its super frustrating.

 

Who Me Too'd this topic