Upgrade to Premium from Unlimited charged but not completed.

[dougmccadden]

I've been billed for my upgrade, yet when I open spotify, across the top it still says unlimited, and I cannot access it from my phone or turn it to high quality streaming.   Yet, when I go to Help > Account the status shows that I do in fact have a premium account. 

I have tried restarting the program a few times, and I have also given spotify 2 days to allow the transaction to go through (if that might be the issue).

Whats going on here?

[meahtenoha]

Hi Dougmccadden--

Please have a look in your inbox as I've just sent you a direct email about your account. 

[dougmccadden]

It is working, but just billed me for an additional $10. Could we get that fixed too?