Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 28119 Views
  • 59 replies
  • 23 likes
  • 28119 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870530 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870530 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24775 Views
  • 3 replies
  • 0 likes
  • 24775 Views
  • 3 replies
  • 0 likes

Zahlung fehlgeschlagen

Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen das die Zahlung nicht abgeschlossen werden konnte, a...

  • Visitor
  • Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen d...
  • Xipi
  • Visitor
  • 46 Views
  • 1 replies
  • 0 likes
  • 46 Views
  • 1 replies
  • 0 likes

Superuser Contribution Comment overlay during video playback

While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elderly person he needs these. On my Phone (also Samsung) it ...

  • Casual Listener
  • While watching a JRE episode an overlay came up with the Q & A on my Samsung tablet. It won't go away a´d is obscuring the subtitles which is a pain. My dad likes to watch these, but as an elder...
  • Kogymo
  • Casual Listener
  • 65 Views
  • 2 replies
  • 0 likes
  • 65 Views
  • 2 replies
  • 0 likes

Superuser Contribution An advertisement has been playing for 13 min and I can't play anything else

The advertisement says "disfruta un control total sobre tus listas de reproducción" and it has been playing for 14 mins now, although it says it is 26s long. I don't know what to do because I can't play any song or playlist. I tried to uninstall and ...

  • Visitor
  • The advertisement says "disfruta un control total sobre tus listas de reproducción" and it has been playing for 14 mins now, although it says it is 26s long. I don't know what to do because I can't p...
  • MartinT
  • Moderator
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I force stop downloading endless downloads on Spotify

Plan PremiumCountry EstDevice Google pixel 6Operating System Android My Question or IssueSpotify keeps downloading 100s of tracks. Whenever it connects to wifi, it just updates endlessly. When I make a hotspot on a separate device, Spotify somehow ma...

  • Casual Listener
  • Plan Premium Country Est Device Google pixel 6 Operating System Android   My Question or Issue Spotify keeps downloading 100s of tracks. Whenever it connects to wifi, i...
  • ziggy3
  • Casual Listener
  • 383 Views
  • 5 replies
  • 0 likes
  • 383 Views
  • 5 replies
  • 0 likes

Superuser Contribution Latest Update ( Samsung Galaxy s23 ultra )

PlanFree/PremiumCountry Device(e 8, Samsung GaOperating System(iOS 10, Android Oreo, Windows 10,etc.) Hey all, I got a notification to update my app this morning , I did it ( over WiFi ) and apparently it was 65 GB? Am I seeing this right? Does that ...

  • Newbie
  • Plan Free/Premium Country   Device (e 8, Samsung Ga Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hey all, I got a notification to update my app this morning , I ...
  • Vasil
  • Moderator
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Spotify queue forcing portrait mode on Tab S9 FE

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab S9 FE I have a small issue regarding Spotify mobile on my Tab S9 FE. When I open the queue, it my screen rotates to portrait, so I have to pick up my tablet and rotate it every time I want to adjust th...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy Tab S9 FE   I have a small issue regarding Spotify mobile on my Tab S9 FE.  When I open the queue, it my screen rotates to portrait...
  • yukentsii
  • Newbie
  • 71 Views
  • 1 replies
  • 1 likes
  • 71 Views
  • 1 replies
  • 1 likes

Superuser Contribution App ist sehr langsam oder reagiert überhaupt nicht mehr

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung.Ich habe die App schon 3x mal neu installiert und auch davor nach der Beschreibung gelöscht....

  • Casual Listener
  • Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung. Ich habe die App schon 3x mal neu insta...
  • Nunienu
  • Casual Listener
  • 21610 Views
  • 35 replies
  • 13 likes
  • 21610 Views
  • 35 replies
  • 13 likes

Superuser Contribution The Spotify APP for Android SUCKS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AlejaR
  • Moderator
  • 63 Views
  • 1 replies
  • 0 likes
  • 63 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning off shuffle on Android issues

When turning off shuffle and the current song finishes the next song doesn't play, previous it used to play the next unshuffled song.Also switching between the shuffle, smart shuffle and no shuffle can lag a lot and sometimes just stays on smart shuf...

  • Visitor
  • When turning off shuffle and the current song finishes the next song doesn't play, previous it used to play the next unshuffled song. Also switching between the shuffle, smart shuffle and no shuff...
  • AlejaR
  • Moderator
  • 182 Views
  • 6 replies
  • 1 likes
  • 182 Views
  • 6 replies
  • 1 likes

Superuser Contribution Lyrics won't show due to "About the Artist" info showing instead

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't seem like it was thought through.

  • Gig Goer
  • With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't...
  • Mya10
  • Visitor
  • 31073 Views
  • 78 replies
  • 38 likes
  • about the artist
    lyrics
  • 31073 Views
  • 78 replies
  • 38 likes

Superuser Contribution Spotify Unusable

PlanPremiumCountryUSADeviceGalaxy S21Operating SystemAndeoid Version 14 One UI Version 6 My Question or IssueSpotify has been lagging for awhile. It would say it was offline when it wasn't, songs just stopping and restarting minutes later, nothing wo...

  • Regular
  • Plan Premium Country USA Device Galaxy S21 Operating System Andeoid Version 14 One UI Version 6   My Question or Issue Spotify has been lagging for awhile. It would say it was offline ...
  • Skyborg
  • Regular
  • 186 Views
  • 6 replies
  • 0 likes
  • 186 Views
  • 6 replies
  • 0 likes

Spotify breaking??

PlanFree/PremiumCountryUSADeviceSamsung Galaxy A14Operating SystemAndroid My Question or Issue Hi guys, I wasn't too sure where to ask this but every spotify account I make keeps breaking and I'm not sure why. My account acts as if it's offline (it's...

  • Newbie
  •   Plan Free/Premium Country USA Device Samsung Galaxy A14 Operating System Android   My Question or Issue   Hi guys, I wasn't too sure where to ask this but every spotify a...
  • 48 Views
  • 0 replies
  • 0 likes
  • 48 Views
  • 0 replies
  • 0 likes

Superuser Contribution the mobile application does not work

everything works fine on the desktop, but the app on the phone doesn't work correctly. all the data of my account is saved, but the settings are reset, any single track isn`t available to me, my playlists are displayed on the main screen, but they ha...

  • Newbie
  • everything works fine on the desktop, but the app on the phone doesn't work correctly. all the data of my account is saved, but the settings are reset, any single track isn`t available to me, my play...
  • Vasil
  • Moderator
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my Spotify take so long to open? When I open Spotify it offline

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm not even able to play my downloaded stuff

  • Visitor
  • Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm ...
  • Maria
  • Moderator
  • 180 Views
  • 1 replies
  • 1 likes
  • 180 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded songs showing up repeatedly and changing after scrolling

I have four of an artist's albums saved and downloaded but I've downloaded them from the artist's liked songs area. When I'm offline and I go to play them it doesn't display all the songs, instead showing some of them up to 4 times. After scrolling d...

  • Casual Listener
  • I have four of an artist's albums saved and downloaded but I've downloaded them from the artist's liked songs area. When I'm offline and I go to play them it doesn't display all the songs, instead sh...
  • Maria
  • Moderator
  • 48 Views
  • 1 replies
  • 0 likes
  • 48 Views
  • 1 replies
  • 0 likes

i can't change my country

i'm open my spotify account on browser, but i can't change my country because there are nothing menu that i can choose

  • Visitor
  • i'm open my spotify account on browser, but i can't change my country because there are nothing menu that i can choose
  • 43 Views
  • 0 replies
  • 0 likes
  • 43 Views
  • 0 replies
  • 0 likes

Whatsapp audio won't pause spotify songs.

PlanPremiumCountryBrazilDeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio....

  • Casual Listener
  • Plan Premium Country Brazil Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower...
  • prafofv
  • Newbie
  • 685 Views
  • 2 replies
  • 0 likes
  • 685 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't open downloaded items

Hello, for the last months (Atleast since end of 2023) I can't open all downloaded playlists anymore, besides not beeing able to open them i also can not play to songs from search as they don't show up. I'm on the newest version available (v8.9.32.62...

  • Newbie
  • Hello, for the last months (Atleast since end of 2023) I can't open all downloaded playlists anymore, besides not beeing able to open them i also can not play to songs from search as they don't show ...
  • Vasil
  • Moderator
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes