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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • toby_07
  • Newbie
  • 947 Views
  • 8 replies
  • 2 likes
  • Other
  • 947 Views
  • 8 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17328 Views
  • 8 replies
  • 1 likes
  • Other
  • 17328 Views
  • 8 replies
  • 1 likes

Superuser Contribution Allow downloaded podcast playback on episodes without forcing ad refresh

My morning routine is simple enough. Wake up, shower, dress, open the phone and start a download of all my new episodes, get leash and set dog up. The hope is that by opening the app, and episodes in particular, they get sorted out and I'm free to li...

  • Casual Listener
  • My morning routine is simple enough. Wake up, shower, dress, open the phone and start a download of all my new episodes, get leash and set dog up. The hope is that by opening the app, and episodes in...
  • Ivelina
  • Moderator
  • 68 Views
  • 3 replies
  • 0 likes
  • 68 Views
  • 3 replies
  • 0 likes

Superuser Contribution Major issue, thinking of cancelling as can no longer "like" songs in Waze app

When Using waze in my car with Spotify i can see the controls Back, Forward , Play /pause and at each end i have a lollipop icon and shuffle. There was a Heart "like" button but this has been replaced by a lollipop icon instead , and this like button...

  • Regular
  • When Using waze in my car with Spotify i can see the controls Back, Forward , Play /pause and at each end i have a lollipop icon and shuffle.   There was a Heart "like" button but this has bee...
  • Vasil
  • Moderator
  • 207 Views
  • 4 replies
  • 1 likes
  • Waze
  • 207 Views
  • 4 replies
  • 1 likes

Superuser Contribution Play all queued episodes before playing suggested podcasts

Most of the time I'll have a queue of podcasts to work through. I like to work through any I've already started when I can. Those are usually at the bottom of the list. Typically, half an episode or goes by and it completely. Then I get a podcast sug...

  • Casual Listener
  • Most of the time I'll have a queue of podcasts to work through. I like to work through any I've already started when I can. Those are usually at the bottom of the list. Typically, half an episode or ...
  • Vasil
  • Moderator
  • 69 Views
  • 3 replies
  • 0 likes
  • 69 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to browse all audiobooks in one genre

I would like to be able to browse all available audiobooks in my preferred genre categories, but I can only search by title or view books on the genre screen as 'New and trending releases' or 'Teen & Young Adult picks'.

  • Visitor
  • I would like to be able to browse all available audiobooks in my preferred genre categories, but I can only search by title or view books on the genre screen as 'New and trending releases' or 'Teen &...
  • Ivelina
  • Moderator
  • 56 Views
  • 1 replies
  • 0 likes
  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics no longer sync on TCL Roku TV

I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung.PlanPremiumCountryUnited StatesDeviceTCL Roku TVOperating SystemTCL Roku TV My Question or IssueI have 2 TCL Ro...

  • Regular
  • I have 2 TCL Roku TVs. The lyrics are no longer in sync-the lyrics actually jump ahead so you cannot even see what is currently being sung. Plan Premium Country United States Device TCL Roku TV...
  • -tall_man-
  • Newbie
  • 3103 Views
  • 27 replies
  • 14 likes
  • TV
  • 3103 Views
  • 27 replies
  • 14 likes

Superuser Contribution Song time display missing & autoplay issues in vehicle

My Spotify won’t autoplay on occasion when connecting to my vehicle via Bluetooth. I have to close out the app and reload it. As you can see from the picture, it doesn’t have a song time or bar to “fast-forward” through the song.

  • Regular
  • My Spotify won’t autoplay on occasion when connecting to my vehicle via Bluetooth. I have to close out the app and reload it.  As you can see from the picture, it doesn’t have a song time or bar...
  • Coastiehockeyref
  • Regular
  • 212 Views
  • 7 replies
  • 0 likes
  • Other
  • 212 Views
  • 7 replies
  • 0 likes

Superuser Contribution No way to disable voice saying "resuming playlist"

PlanPremiumDeviceSamsung Galaxy S9 When I'm connected to my car via Bluetooth and I open Spotify, it will interrupt with a voice saying "Resuming [playlist title]" before autoplaying whatever playlist or song was last open. This voice "feature" is aw...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy S9   When I'm connected to my car via Bluetooth and I open Spotify, it will interrupt with a voice saying "Resuming [playlist title]" before autoplaying w...
  • ArtyRedd
  • Newbie
  • 2337 Views
  • 36 replies
  • 22 likes
  • 2337 Views
  • 36 replies
  • 22 likes

Superuser Contribution Podcast video not working

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 16.4.1 My Question or IssueI have never had issues watching videos on Spotify but for some reason they have recently stopped.I can’t watch any videos or podcasts.I’ve checked all the audio qualit...

  • Regular
  • Plan Premium Country UK Device iPhone 13 Operating System iOS 16.4.1   My Question or Issue I have never had issues watching videos on Spotify but for some reason they have recently st...
  • AlejaR
  • Moderator
  • 21389 Views
  • 44 replies
  • 0 likes
  • TV
  • 21389 Views
  • 44 replies
  • 0 likes

Superuser Contribution Search function

Your Library > Playlists | Podcasts & Shows | Audiobooks | Albums | Artists when a User (white) highlights a Category a Search function should appear beside (said Category) so User can type letters of Search required, which i think would MASSIVELY sp...

  • Newbie
  • Your Library >   Playlists | Podcasts & Shows | Audiobooks | Albums | Artists   when a User (white) highlights a Category a Search function should appear beside (said Category) s...
  • AlejaR
  • Moderator
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution App on the LG smart TV doesn't play anything

PlanPremiumCountryGermanyDeviceLG smart TV 43UN71006LBOperating SystemwebOS 5.2.3-252113 (jhericurl-jardine) My Question or IssueThe Spotify app (version 2021.09.13_2-48e8e67 H 4.19.0) on my LG smart TV doesn't play anything. Updates are not availabl...

  • Regular
  • Plan Premium Country Germany Device LG smart TV 43UN71006LB Operating System webOS 5.2.3-252113 (jhericurl-jardine)     My Question or Issue The Spotify app (version 2021.09.13_2...
  • bradmoss
  • Visitor
  • 8040 Views
  • 36 replies
  • 3 likes
  • TV
  • 8040 Views
  • 36 replies
  • 3 likes

Superuser Contribution So what is the official status of "car mode?"

PlanPremiumCountryUSA DeviceiPhone 13Operating SystemiOS 17.4 My Question or IssueCar mode was on the app and working a few months ago...I mean working as "jenky" as it always had but at least it was there...but then it seems to have disappeared with...

  • Music Fan
  •   Plan Premium Country USA   Device iPhone 13 Operating System iOS 17.4   My Question or Issue Car mode was on the app and working a few months ago...I mean working as "jen...
  • JC_gothcatmom
  • Newbie
  • 2520 Views
  • 41 replies
  • 3 likes
  • 2520 Views
  • 41 replies
  • 3 likes

My song still not present in any Release Radar playlist

Hello everyone, hope this is the right place for a question about the Release Radar feature as an Artist.I've scheduled the release of my new song for yesterday at 2 PM; the track is now available but still not present in any Release Radar playlist: ...

  • Newbie
  • Hello everyone, hope this is the right place for a question about the Release Radar feature as an Artist. I've scheduled the release of my new song for yesterday at 2 PM; the track is now available ...
  • 51 Views
  • 0 replies
  • 0 likes
  • music
  • 51 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liked songs playing on Shuffle, even though shuffle is not turned on

I actually want to play my liked songs in date added order. Unfortunately, even though shuffle is NOT turned on, Spotify is playing from some queue that appears to be shuffled. Where did this queue some from? How can I get rid of it? I see references...

  • Regular
  • I actually want to play my liked songs in date added order.  Unfortunately, even though shuffle is NOT turned on, Spotify is playing from some queue that appears to be shuffled.  Where did ...
  • AlejaR
  • Moderator
  • 37 Views
  • 1 replies
  • 0 likes
  • Other
  • 37 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Listen on your speaker" always shows

Every time I first start playing music on my desktop each day, a blue text bubble pops up from the device selection area saying something like "Listen on your speaker".How do I turn this "reminder" off? I am listening on my speaker. You know... the o...

  • Newbie
  • Every time I first start playing music on my desktop each day, a blue text bubble pops up from the device selection area saying something like "Listen on your speaker". How do I turn this "reminder"...
  • musziQluvher
  • Regular
  • 6966 Views
  • 44 replies
  • 70 likes
  • Other
  • 6966 Views
  • 44 replies
  • 70 likes

Superuser Contribution summer internship

I have filled out the 2024 Summer Marketing Internship (in NYC) multiple times already and each time I click submit nothing happens. I have filled out everything I am prompted to fill in for the application--I also included a resume and cover letter ...

  • Casual Listener
  • I have filled out the 2024 Summer Marketing Internship (in NYC) multiple times already and each time I click submit nothing happens. I have filled out everything I am prompted to fill in for the appl...
  • Vasil
  • Moderator
  • 3816 Views
  • 66 replies
  • 2 likes
  • Other
  • 3816 Views
  • 66 replies
  • 2 likes

Superuser Contribution Import podcasts from Google App

PlanPremiumCountryUSADeviceGoogle Pixel Pro 6Operating SystemAndroid 14 Question:Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player and this is the only way you can export your podcasts, other than transferr...

  • Newbie
  • Plan Premium Country USA Device Google Pixel Pro 6 Operating System Android 14   Question: Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player...
  • Sethro
  • Visitor
  • 14390 Views
  • 13 replies
  • 15 likes
  • Other
  • 14390 Views
  • 13 replies
  • 15 likes

Superuser Contribution Mi música de detiene por si sola, solo offline no paso esto. help.

Desde hoy mi música se detiene por si sola a los 34 seg. aproximadamente, ya cambié mi contraseña, cerré sesión en todas partes, resetee el modem y aún persiste el problema. Cabe recalcar que si estoy offline la música no se detiene, esto pasa solo s...

  • Visitor
  • Desde hoy mi música se detiene por si sola a los 34 seg. aproximadamente, ya cambié mi contraseña, cerré sesión en todas partes, resetee el modem y aún persiste el problema. Cabe recalcar que si esto...
  • Vasil
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes