Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1631 Views
  • 16 replies
  • 6 likes
  • Other
  • 1631 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17601 Views
  • 8 replies
  • 1 likes
  • Other
  • 17601 Views
  • 8 replies
  • 1 likes

Poll - Squeezebox User - Is every Song you are looking for playing?

If i look for a song using the search function on my squeezebox nearly 3 of 4 are not playing! Am i the only one with this problem? Btw. it makes no difference if i remote the device via android, ipad or HTML.In Spotify PC are all songs playing. has ...

  • Regular
  • If i look for a song using the search function on my squeezebox nearly 3 of 4 are not playing! Am i the only one with this problem? Btw. it makes no difference if i remote the device via android, ipa...
  • 778 Views
  • 0 replies
  • 0 likes
  • 778 Views
  • 0 replies
  • 0 likes

password for Sonos

i'm a premium member and i sent myself a link so i can get my password by the link does not provide me with an option to pick a password.

  • Casual Listener
  • i'm a premium member and i sent myself a link so i can get my password by the link does not provide me with an option to pick a password. 
  • 478 Views
  • 0 replies
  • 0 likes
  • 478 Views
  • 0 replies
  • 0 likes

No sound from Squeezebox Radio

I'm having a problem with my Squeezebox Radio that I hope someone can figure out why. The app is downloaded to the Radio and synced with my account. Spotify appears on the screen on the radio but no sound. What do I do wrong?

  • Newbie
  • I'm having a problem with my Squeezebox Radio that I hope someone can figure out why. The app is downloaded to the Radio and synced with my account. Spotify appears on the screen on the radio but no ...
  • melissa11
  • Music Fan
  • 2255 Views
  • 2 replies
  • 0 likes
  • 2255 Views
  • 2 replies
  • 0 likes

Solved!! where can i get the Triode's 3rd plug in and what do i do with it?

Please help i need detailed instructions. I am trying to play spotify on my squeezebox. I just paid for a free trial that doesn't work. What is all the hype? Anyway I get an error message on my squeeze box that it can not play the file type when atte...

  • Music Fan
  • Please help i need detailed instructions.  I am trying to play spotify on my squeezebox.  I just paid for a free trial that doesn't work.  What is all the hype?  Anyway I get an e...
  • Bruce_Pyle
  • Newbie
  • 28609 Views
  • 2 replies
  • 0 likes
  • 28609 Views
  • 2 replies
  • 0 likes

[BB] No playlist sync between Desktop and Blackberry (Bold 9900)

I see that this question has been asked a lot but I hope creating more posts about it will attract the attention to fix this. I have a couple of playlists on my desktop that I would like to play from my mobile phone but my blackberry never seems to f...

  • Regular
  • I see that this question has been asked a lot but I hope creating more posts about it will attract the attention to fix this.    I have a couple of playlists on my desktop that I would ...
  • 691 Views
  • 0 replies
  • 0 likes
  • 691 Views
  • 0 replies
  • 0 likes

cant log into Spotify on my Sonos

Hi ,Looking at previous posts on this board it seems my problem is not unusual , I have Spotify Premium & when I tried to log in via the Sonas app ,it requires a different username & password , I followed the link & it gave me an ID & said it had sen...

  • Newbie
  • Hi ,Looking at previous posts on this board it seems my problem is not unusual , I have Spotify Premium & when I tried to log in via the Sonas app ,it requires a different username & password...
  • 525 Views
  • 0 replies
  • 0 likes
  • 525 Views
  • 0 replies
  • 0 likes

Solved!! [BB] Blackberry Streaming Bit Rate

hello which bit rate does spotify offer for streaming music with the blackberry app?!

  • Casual Listener
  • hello 🙂   which bit rate does spotify offer for streaming music with the blackberry app?!
  • user-removed
  • Not applicable
  • 1143 Views
  • 3 replies
  • 0 likes
  • 1143 Views
  • 3 replies
  • 0 likes

Spotify doesn´t work on Squeezebox

I week ago I noticed that my Spotify playlists didn´t appeared in my Spotify Touch, nor in mysqueezebox.com. The only choises I got was Search, News and Starred. Last weekend these functions stopped working as well. I get a "401 Unauthorized"-message...

  • Casual Listener
  • I week ago I noticed that my Spotify playlists didn´t appeared in my Spotify Touch, nor in mysqueezebox.com. The only choises I got was Search, News and Starred.   Last weekend these functions...
  • fakechris
  • Newbie
  • 1902 Views
  • 3 replies
  • 1 likes
  • 1902 Views
  • 3 replies
  • 1 likes

squeezebox questions: newbie

My father is a ludite and refuses to hook his laptop up to the stereo eventhough I'm sure he'd love spotify. I'd like to give him a squeezebox touch to use spotify but I'm sure he'll balk if he has to run his laptop in order to use spotify. Would it ...

  • Casual Listener
  • My father is a ludite and refuses to hook his laptop up to the stereo eventhough I'm sure he'd love spotify. I'd like to  give him a squeezebox touch to use spotify but I'm sure he'll balk if he...
  • Struven
  • Casual Listener
  • 608 Views
  • 1 replies
  • 0 likes
  • 608 Views
  • 1 replies
  • 0 likes

Sonos: FIrst Spotify Experience Terrible

Hello I'm pretty appalled. I've just come over to Spotify after using Napster/Rhapsody for a year or so on my Sonos. Due to a facebook login, I recognise that I have to get a device password of some kind. The link I'm given for this on the community ...

  • Casual Listener
  • Hello   I'm pretty appalled. I've just come over to Spotify after using Napster/Rhapsody for a year or so on my Sonos. Due to a facebook login, I recognise that I have to get a device password...
  • digitaljonathan
  • Casual Listener
  • 741 Views
  • 2 replies
  • 0 likes
  • 741 Views
  • 2 replies
  • 0 likes

Spotify dropping link with Sonos

I'm at a bit of a loss as I find that every evening I get a high number of' Unable to browse music' messages on my Sonos controller when I'm linked to Spotify.. Its bad enough that I can almost predict this from around 6pm UK time every night.Is this...

  • Newbie
  • I'm at a bit of a loss as I find that every evening I get a high number of' Unable to browse music' messages on my Sonos controller when I'm linked to Spotify.. Its bad enough that I can almost predi...
  • Canyonred
  • Music Fan
  • 1200 Views
  • 2 replies
  • 0 likes
  • 1200 Views
  • 2 replies
  • 0 likes

[BB] Playlist doesn't sync between BB and Desktop / iPad

Hi - I've created (some time ago) a playlist in Spotify on my BlackBerry 9700, however only two of the tracks have synced to the desktop and/or iPad clients - is there any way to manually sync the remaining tracks?

  • Regular
  • Hi - I've created (some time ago) a playlist in Spotify on my BlackBerry 9700, however only two of the tracks have synced to the desktop and/or iPad clients - is there any way to manually sync the re...
  • 480 Views
  • 0 replies
  • 0 likes
  • 480 Views
  • 0 replies
  • 0 likes

[WP 7.5] Another Spotify on iPhone update...

Useless service. All updates to iPhone and now iPad, but we, Windows Phone users, are in the list of forgotten. Great Spotify. I'm not go renewing my Premium subscription. 07/07/2012 is my last day as your Premium customer. I do not want to pay for M...

  • Visitor
  • Useless service. All updates to iPhone and now iPad, but we, Windows Phone users, are in the list of forgotten.   Great Spotify. I'm not go renewing my Premium subscription. 07/07/2012 is my...
  • 506 Views
  • 0 replies
  • 0 likes
  • 506 Views
  • 0 replies
  • 0 likes

[Symbian] Store music on external memory card - Symbian E72

Hi guys, Spotify stores my offline music automatically on my phone memory. But my phone memory in not very large. How do I store offline music on my external memory card? Sincerely, Richard

  • Newbie
  • Hi guys,   Spotify stores my offline music automatically on my phone memory. But my phone memory in not very large. How do I store offline music on my external memory card?   Sinc...
  • Fraeco
  • Regular
  • 829 Views
  • 1 replies
  • 0 likes
  • 829 Views
  • 1 replies
  • 0 likes

[Symbian] When will Spotify update its Symbian app?

I suspect I'm not alone in relying on Spotify as one of the few subscription-based music services available to Symbian users. A brief search through these community forum would seem to confirm there are many fellow users out there and yet the Symbian...

  • Newbie
  • I suspect I'm not alone in relying on Spotify as one of the few subscription-based music services available to Symbian users.  A brief search through these community forum would seem to confirm ...
  • Fraeco
  • Regular
  • 1313 Views
  • 1 replies
  • 4 likes
  • 1313 Views
  • 1 replies
  • 4 likes

Can't set up a new password so I can setup Sonos

I am trying to set up Spotify on my Sonos. Which means I have to login with my username and password (instead of my Facebook account). I was never given an option to create a spotify password that goes with my username. So the only thing I can try wi...

  • Newbie
  • I am trying to set up Spotify on my Sonos. Which means I have to login with my username and password (instead of my Facebook account). I was never given an option to create a spotify password that go...
  • licenced
  • Community Legend
  • 2111 Views
  • 1 replies
  • 0 likes
  • 2111 Views
  • 1 replies
  • 0 likes

[Symbian] Any Nokia N9 users?

Can't find a thread with Nokia N9 Spotify users...And can't find an appropriate subforum for N9 (not Symbian). Love Spotify for N9. It made me buy a premium subscription.

  • Casual Listener
  • Can't find a thread with Nokia N9 Spotify users...And can't find an appropriate subforum for N9 (not Symbian).  Love Spotify for N9. It made me buy a premium subscription.
  • GMK
  • Newbie
  • 1066 Views
  • 2 replies
  • 0 likes
  • 1066 Views
  • 2 replies
  • 0 likes

[Symbian] Login Error Nokia

Hi...my problem is to login with my Nokia 5230. I understand the conditions with Userinformation to login. Although i use 3G and Internetoption to login, it does it only sometimes. I haven´t an idea what´s the reason as is only sometimes the case. I ...

  • Newbie
  • Hi...my problem is to login with my Nokia 5230. I understand the conditions with Userinformation to login. Although i use 3G and Internetoption to login, it does it only sometimes. I haven´t an i...
  • 535 Views
  • 0 replies
  • 0 likes
  • 535 Views
  • 0 replies
  • 0 likes

wont let me add spotify as a music service

Up until this morning evewrything was fine and dandy, my flat mate unplugged my sonos bridge which reset everything and when i try to add spotify onto my system it says login username and password are incorrect. However, they are the same as the ones...

  • Casual Listener
  • Up until this morning evewrything was fine and dandy, my flat mate unplugged my sonos bridge which reset everything and when i try to add spotify onto my system it says login username and password ar...
  • Bryanenkelly
  • Music Fan
  • 706 Views
  • 4 replies
  • 0 likes
  • 706 Views
  • 4 replies
  • 0 likes

Sonon log on not working

Hi I just upgraded to a premium account to use Spotify with Sonos. However, when I try to log on via Sonos I am told I need a spotify username and password. However, when I try to create a spotify username and passwrod I am told I am facebook user. h...

  • Newbie
  • Hi   I just upgraded to a premium account to use Spotify with Sonos. However, when I try to log on via Sonos I am told I need a spotify username and password. However, when I try to create a s...
  • Sam
  • Spotify
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes