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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

50354 Views

7 replies

4 likes

  • 50354 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

MGwilson

Visitor

35975 Views

201 replies

18 likes

Other
  • 35975 Views
  • 201 replies
  • 18 likes

sherwood songs not playing on spotify

Yea so maybe only the newest one actually plays but the rest of their songs just don't play,this needs to be fixed so i can listen to them in my playlists!

Regular

Yea so maybe only the newest one actually plays but the rest of their songs just don't play,this needs to be fixed so i can listen to them in my playlists!

abovethunivers

Regular

1164 Views

6 replies

0 likes

not playing
sherwood
tracks
  • 1164 Views
  • 6 replies
  • 0 likes

Why is it not free for Windows 8?? Discrimination for your longtime customers, using windows phone!

I'm using Spotify for a very long time and heard it's now free for mobile devices. But it's not for me since I'm using Windows Phone. Any information, when the app will be ready for Windows Mobile? It's not fair that it's only free for iOS and Androi...

Casual Listener

I'm using Spotify for a very long time and heard it's now free for mobile devices. But it's not for me since I'm using Windows Phone. Any information, when the app will be ready for Windows Mobil...

frannie

Casual Listener

1164 Views

2 replies

0 likes

WP 8
  • 1164 Views
  • 2 replies
  • 0 likes

Windows Phone - Rant

Hey everyone, You pretty much know what this is about, pretty much like everyone else on the platform, I too, am sick of the unfair treatment the Windows Phone users face in comparison to this of the iOS/Android users. Your app is so basic that a 3rd...

Newbie

Hey everyone,   You pretty much know what this is about, pretty much like everyone else on the platform, I too, am sick of the unfair treatment the Windows Phone users face in comparison to ...

MichaelJerzak

Composer

769 Views

1 replies

3 likes

WP 8
  • 769 Views
  • 1 replies
  • 3 likes

Solved!! How to add own songs as an artist?

Hi there, I just don't know what terms to search so I'm posting my question here instead: As being an artist myself: How can I put my own selfmade songs (no rights of others were harmed during the production of these songs, I swear ;)) into Spotify f...

Casual Listener

Hi there, I just don't know what terms to search so I'm posting my question here instead:   As being an artist myself: How can I put my own selfmade songs (no rights of others were harmed du...

dorfmopp

Casual Listener

1050 Views

2 replies

1 likes

  • 1050 Views
  • 2 replies
  • 1 likes

Solved!! windows rt 8.1

Hello, i would like you to create an app thar supports windows rt 8.1 i really love spotify, i dont use anything else to listen to music and the only app that exists osnt an official version and ots not that good. I only use my tablet with rt 8.1 and...

Newbie

Hello, i would like you to create an app thar supports windows rt 8.1 i really love spotify, i dont use anything else to listen to music and the only app that exists osnt an official version and ots ...

stein1970

Newbie

11190 Views

2 replies

11 likes

WRT
  • 11190 Views
  • 2 replies
  • 11 likes

Spotify Download Failure on Windows XP Professional run on Dell laptop

For some time last year I used Spotify frequently and thought it was wonderful. I considered upgrading to Premium. But unexpectedly its use changed Screen Resolution to maximum size. I had to use Control Panel>Display>Settings>Screen Resolution in or...

Newbie

For some time last year I used Spotify frequently and thought it was wonderful.   I considered upgrading to Premium.   But unexpectedly its use changed Screen Resolution to maximu...

Peter__

Community Legend

1847 Views

8 replies

0 likes

  • 1847 Views
  • 8 replies
  • 0 likes

does the new thing about listening to radio and stuff for free on tablets apply to Kindle Fires?

I have a regular Kindle Fire and i just wanted to know if they free listening applied to Kindles?

Casual Listener

I have a regular Kindle Fire and i just wanted to know if they free listening applied to Kindles?

CCARAVENS

Casual Listener

830 Views

2 replies

0 likes

  • 830 Views
  • 2 replies
  • 0 likes

Spotify doesn't work

I have a Nokia Lumina 521 and got Spotify and I log in but it tells me that I need premium to use it even though it now is free on mobile devices any help?

Newbie

I have a Nokia Lumina 521 and got Spotify and I log in but it tells me that I need premium to use it even though it now is free on mobile devices any help?

Josh

Community Legend

540 Views

3 replies

0 likes

Other
  • 540 Views
  • 3 replies
  • 0 likes

Playlist Bug on Philips Smart TV

Hi, just started using spotifiy premium on my philips 42 PFL6158k. on my web app I generated playlist groups and sorted the playlists under them. But on my smart tv not all playlist groups are shown. Is there a limit on possible Playlists best Michae...

Newbie

Hi, just started using spotifiy premium on my philips 42 PFL6158k. on my web app I generated playlist groups and sorted the playlists under them. But on my smart tv not all playlist groups are ...

Joe

Community Legend

598 Views

1 replies

0 likes

Philips
  • 598 Views
  • 1 replies
  • 0 likes

Spotify often stops playback on WP

Hi! I'm using a Nokia 925 WP 8.0 with Spotify version 2.0 I login using my user ID. Not Facebook. I use Spotify premium I tried reinstalling the app with no result. What happens: I play a song from one of my playlists. The song plays from start to en...

Newbie

Hi!   I'm using a Nokia 925 WP 8.0 with Spotify version 2.0 I login using my user ID. Not Facebook. I use Spotify premium I tried reinstalling the app with no result.   What h...

KiDCoDinG

Regular

552 Views

2 replies

1 likes

WP 8
  • 552 Views
  • 2 replies
  • 1 likes

Windows phone 8 - Unlimited accounts not working

I guess this has been asked already , was just wondering why the unlimited paid account does not work on the windows phone 8 app. It is after all a paid account with no caching and high quality. If this is the case why even pay unlimited in the first...

Casual Listener

I guess this has been asked already , was just wondering why the unlimited paid account does not work on the windows phone 8 app.   It is after all a paid account with no caching and high qu...

Gpap44

Casual Listener

682 Views

3 replies

0 likes

  • 682 Views
  • 3 replies
  • 0 likes

Spotify LIsten to WP8 customers!

I know there are plenty of other posts about the issues of the app for Windows Phone. But, I will reiterate them. Why? Because WP8 is the 3rd major operating system in the world. While it may only encompass 3% of mobile usage in the world, it has bee...

Casual Listener

I know there are plenty of other posts about the issues of the app for Windows Phone. But, I will reiterate them. Why? Because WP8 is the 3rd major operating system in the world. While it may only en...

mrbryantj

Casual Listener

819 Views

2 replies

1 likes

  • 819 Views
  • 2 replies
  • 1 likes

Solved!! Spotify App wont Log IN

I have been searching these forums and see that a number of other people have been having this issue for some time with varying levels of success. I have tried everything I have found on here. I have changed password. Password is alphanumberic. I hav...

Casual Listener

I have been searching these forums and see that a number of other people have been having this issue for some time with varying levels of success.   I have tried everything I have found on h...

Celticmiscreant

Casual Listener

1205 Views

6 replies

0 likes

  • 1205 Views
  • 6 replies
  • 0 likes

Playlists don't show up when I login using other devices

My phone just broke and whenever I login on my iPod or other devices it's completely blank. None of my playlists show up or my starred songs... Why is this??? The whole reason I pay for spotify is to be able to play music in the car. Someone help!!!!...

Casual Listener

My phone just broke and whenever I login on my iPod or other devices it's completely blank. None of my playlists show up or my starred songs... Why is this??? The whole reason I pay for spotify is to...

Aemat92

Casual Listener

2359 Views

2 replies

0 likes

Other
  • 2359 Views
  • 2 replies
  • 0 likes

Does Samsung TV app need premium?

Tried logging in on my Samsung TV spotify app, (newly installed) but it says I need Spotify Premium, is that true? Even though I can now (with Spotify's new policy) get spotify for free on my phone and ipod etc on the same wireless network. I could p...

Casual Listener

Tried logging in on my Samsung TV spotify app, (newly installed) but it says I need Spotify Premium, is that true? Even though I can now (with Spotify's new policy) get spotify for free on my phone a...

Joe

Community Legend

1580 Views

1 replies

0 likes

  • 1580 Views
  • 1 replies
  • 0 likes

Is available spotify on Samsung UE40ES5500 in czech?

Hi, Is available spotify on Samsung UE40ES5500 in czech? I have UE40ES5500 in czech lang. smart hub, but here missing spotify app. It isn't visible in samsung apps. Have you any tips for runnig spotify on my Smart TV? Best regards Safranek

Newbie

Hi,   Is available spotify on Samsung UE40ES5500 in czech? I have UE40ES5500 in czech lang. smart hub, but here missing spotify app. It isn't visible in samsung apps.   Have you...

Joe

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Dear Spotify - it is time to step up to your responsibilities

Dear Spotify. Beeing a customer of your Music service for years I most say my patiencen has been stretched lately. Where is your Windows commitment? Why do you not make a prober Winodws 8 app that actually work with touch? The "old" Windows 7 app is ...

Newbie

Dear Spotify.   Beeing a customer of your Music service for years I most say my patiencen has been stretched lately. Where is your Windows commitment? Why do you not make a prober Winodws 8 ...

alissa914

Regular

1620 Views

3 replies

0 likes

WP 8
  • 1620 Views
  • 3 replies
  • 0 likes

$60 gift card got me nothing??????????

I just redeemed my $60 goft card on spotify.com and not only can I not skip songs but I get afvertisements. My one and only question is what the **bleep** does the actual $60 get you????? This is some scam bull**bleep** company I dont understand

Newbie

I just redeemed my $60 goft card on spotify.com and not only can I not skip songs but I get afvertisements. My one and only question is what the **bleep** does the actual $60 get you????? This is som...

Adam

Roadie

1090 Views

2 replies

0 likes

Samsung
  • 1090 Views
  • 2 replies
  • 0 likes

Tablet more or equals 7"

Currently tablet is more than 7". But what about 7" tablets? I think it should be changed to more or equals 7", because there are many tablets with this size (for example, Nexus 7).

Visitor

Currently tablet is more than 7". But what about 7" tablets? I think it should be changed to more or equals 7", because there are many tablets with this size (for example, Nexus 7).

user-removed

Not applicable

619 Views

6 replies

0 likes

  • 619 Views
  • 6 replies
  • 0 likes