$60 gift card got me nothing??????????

[Inspiredbypink]

I just redeemed my $60 goft card on spotify.com and not only can I not skip songs but I get afvertisements. My one and only question is what the **bleep** does the actual $60 get you????? This is some scam bull**bleep** company I dont understand

[Joe]

Be nice - this is a family-friendly forum. What device and operating system are you using? What does it say under "subscription status" in your account overview? If it shows an active premium subscription, try logging out and back in.

[Adam]

Hey @Inspiredbypink -- you redeemed that $60 gift card for 12 months of Unlimited time, so you'll have a year of ad-free streaming on your computer, but you'll still see ads and won't be able to listen on-demand on mobile.

If you wanted to convert that 12 months of Unlimited into 6 months Premium for...

-- No ads

-- Totally on-demand listening

-- High quality streaming

-- Offline listening

-- Access on all devices - Smart TVs, Sonos, etc.

...then get in touch here and one of our payments team will get back to you as soon as they can and be able to change things over.