SUMMER PROMO BILLING ISSUE

[alex_bcn]

Hey this is Alex from Barcelona,

I've been billed again despite I paid the Summer Promotion that you ran in late May-June, PLEASE, refund that extra charge. 

No one extra month policy for that charge, that's unfair IMHO.  

THANK YOU!

Alex 

[Taylor]

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify can help get the issue sorted.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂

[alex_bcn]

Thanks Anthony! 

[Peter__]

@alex_bcn - Just checking in, did you get this sorted?