Sorry, couldn't find that.

[rmtan22]

I have had a FREE account for a long time.  Now, when I attempt to connect using the URL that has worked previously I get

"Sorry, couldn't find that."

I have cleared my history and deleted all spotify cookies with the same results and tried to log in on a different computer with same results..

When I go to spotify.com and try to log in I get the same result.  Has FREE Spotify been eliminated????

[AndyJoel]

Hey @rmtan22!

Welcome to the Spotify Community.

In this case, can you check the steps here?

If nothing works, you can get in touch with our team from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

All the best.

[rmtan22]

Thank you for the reply! Something happened so my favorite wouldn't work
anymore. Cleared history and cookies, no change. Then I did stumble around
and clicked on something in the Help (I think) and got back in! I was
successful shortly after I posted the "Sorry", so don't remember exactly,
but I am happy again! Thanks again!

[rmtan22]

MY PROBLEM HAS NOT BEEN SOLVED.  I thought I had found another path to my FREE account, with MY playlists.  I had for a short time, but no longer.

I  have been a FREE member for a long time.  When I try to log in using a new Favorite (which worked last week and after the initial difficulty that started this string) I get a screen where I am only allowed to "browse" the albums or genre selections shown.  The screen no longer shows my music or allows me to browse for artists or songs I wish to hear.  Then I deleted my history and Spotify cookies and opened Spotify.com. Now, when I try to log in I get a screen that shows my basic account information and the option to try Spotify Premium.  I'm afraid to re-install Spotify for fear I will no longer have my playlists, created over a LOOOONNNNGG time!  HAS SPOTIFY CHANGED THE FREE VERSION TO ONLY ALLOW FREE MEMBERS TO ONLY LISTEN TO THEIR SELECTIONS????  IF SO, WHY WASN'T THERE ANY ANNOUNCEMENT TO INFORM US????