Subscription Cancel Error

[ryanthomaslay]

I have attempted to cancel my subscription with spotify 3 times now and I'm still being billed. This error has cost me over $30 now. I have attempted to contact someone, but I never recieve an email after requesting to talk to customer service. *I HAVE SUBMITTED A CONTACT FORM BUT I AM RECIEVING NO CUSTOMER SERVICE*  I am at the end of my patience. I need someone to help NOW or I'll be charged $40. 

P.S. - for those who are wondering, I did recieve a screen when I canceled my subscription. It said that I have successfully terminated my subscription. I am still being billed regardless.

[Joe]

Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.