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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I submitted a contact form about trying to cancel spotify premium on the 29th when account was supposed to be charged on the 30th but seeing it already charged. I've stopped using spotify altogether so that I will not have used any of the features an...
I noticed lately that my playlist was removed and that my Song section was also modified. Today i see in the app, under the volume tab that a device is playing music under my acocunt but it isnt a device of mine...How can i remove the device? I alrea...
Hello, i understand that my account has been disabled, however is there a chance that i could possibly retrieve my old songs and playlists as i have started a new account and chosen to stick to 'free' spotify. The username that this is about is; 'ati...
Just signed up under new family plan. Sent invite to my son but he already was a premium member. I told him to cancel that subscription so he could join our family plan. Will he lose his playlists or is there some way to move his account under our fa...
I am wanting to keep premium but with a student discount. I am currently paying the full £10 for the survice and just payed for this months. If i change my payment to a student discount now, will it charge me again straight away?
Recently I decided to disconnect my facebook account since I hadn't used anything it gave me since I decided to connect it. Unfortunately my facebook data (profile pic, full name displayed instead of username) is still attached to my account (all oth...
Hello,I just tried to subscribe to premium via PayPal and I had a message along the lines of:"Unfortunately, there is no support at the moment to make this type of change to your subscription".The payment was taken from PayPal however.Would someone b...
This is the message I get when I try to upgrade I can't update my payment details or anything.Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you furthe...
Hello world, I had a premium spotify account two years ago linked to a none existing facebook account now. I was traveling in different countries and my fb account was locked even my recover gmail account. I put wrong phone number and birthdate (litt...
I have written an email and also used the contactformular, because I want my account deleted asap! How long time does it take? It's pretty urgent.
Hi, I am unable to set device password. Says email is unavailable. I logged out and in several times. Please help
Hello, I'm going to india for one month, being premium member in here in US here, can i still use my spotify in india?P.s. they don't have spotify in india yet.
Hello... I think i really messed up things... I had created a Spotify account a while ago. Then i tried to connect that account to a Facebook account. But somehow i had 2 accounts (the one that i created and the face one) Anyway i continued to use, t...
I have been on the Student Premium rate for quite some time, but this month my card was charged the full monthly rate. I am not seeing any way to re-verify my current student status. Help please!
I recently cancelled my Premium Spotify subscription that had my student discount along with it. Now I want to get back on Premium on this account but it is trying to charge me $10 a month instead of my student discount rate at $5. I went through the...
My subscription was canceled of no doing of my own. Now I cannot get my subscription back. Spotify wont take my credit card info.
The app client is telling me that my payment card is about to expire, but when I go to the account area to upgrade it, the website says "Oops something went wrong, check the help section." I don't see anything there about this. How can I resolve this...
missinghelloBecause it has gone my "Premium" account on my Mac and my iPhone however if I work.thanks
Greeting, Can Spotfy team respond to me why are you charging me $14.99 every month on my credit card ?even I am a free account . Thank you
I've tried to cancel my premium free trial (student and can't afford the monthly fee) but there is no option for me to cancel. Sent 3 emails to spotify and had nothing back other than they're reviewing the situation. This is what comes up. Can anyone...
