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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have recently paid my offer of 0,99 for 3 months trial of the spotify premium but my account is still free, not premium. What can i do?
In February, the cc I use for Spotify premium payment renewed. When I went to update the account, Spotify would not accept it. Multiple attempts have all failed and Spotify customer support at first was responsive, but has since ignored all recent in...
Around 30 minutes ago, I tried to register a new account with my main email. It said it was already in use, so I looked up my info and logged in. I proceeded to change the email in my account details so that I could make a new account (with the email...
I recently had a problem with getting through to the NUS page so I could input my card details to gain my discount. This was fixed thanks to the support team. But now that I can get through to that page I'm unable to submit my card details, I opened ...
Hi I got an email a little while ago telling me I needed to revalidate my student discount through UniDays... and I did. Today I've been charged £9.99 rather than £5 and there's no mention of the student discount on my account. Furthermore, if I now ...
I changed my facebook password due to the heartbleed vulnerability. When I signed back in to Spotify it only shows me as a free user and I lost all of my playlists. How do I fix this?
Hi!I'd like to find out how to create a spotify perfile for a brand. How much does it cost? Where can I found more info about that?BTW, is it necessary to sign up a "brand account" in order to have a spotify perfile for my blog? I mean, I'm not Rolli...
I lost all my information and what email was used to setup my premium account. I've tried creating a ticket but its the standard bs non reply that sends me here...fabulous customer support.
Hello,My wife and I want to share a premium account on two different iPad devises. Can I sign in to her account using her sign in from my own devise? We will be using the account from the same apartment. If not, is there a solution? Does this mean we...
Dear Spotify, I am a student in Seattle who has a Spotify subscription and I just noticed on my bill that Spotify is now charging me $9.99/month instead of $4.99 a month? What happened to my student subscription and why did the price increase? I've h...
Hi,I created an account through PlayStation 4, it says my subscription is FREE but is it going to always be free or will I have to start paying?Thanks.
Hello, in two weeks I will travel to Nicaragua, to an area without internet or just coverage. I have the spotify free, and I wonder, with the 30 day free trial of Premium, I can listen my Playlists in offline mode? If one day I can access the interne...
Hello, I am a student who just discovered the discount. I'd like to apply it to my account, but I keep finding myself unable to do so. I've cancelled my current premium subscribtion, etc. I have been a paying customer since day 1 in the US and this w...
As title says I saw an advertisement which advertised for a free 30 day premium, I clicked it and it asked my credit card info, I put them in and I got charged 10€I want a refund of the 10€
The email that is hooked up to my old spotify account is not an email that I use anymore. I am trying to change it and it tells me the email I have entered is already being used. I have made another spotify account before so I went to reset the passw...
Hi, I'm a student aged 18 and I'm trying to upgrade my account to premium using my NUS extra card that expires 29/09/15. I have tried on safari and google chrome to put in my NUS details on the web page but every time I put in my NUS card number the ...
I started up Spotify after I found out that they had an app on PS4. I've been happy with it so far. However, I started just two days ago and was charged after being shown a free trial page. Why did I get charged?
I've just discover that I am been charged twice for many months. I thought that it was my son's charge, but yesterday he told me that he is being charged at his own bank account. How can I stop this? How can I recover all the double payments for many...
Hello,For over a couple of months now, I have not received any notifications from my spotify account - email, on the spotify icon in my dock, on the Bell in the app itself, or next to the new songs (before it used to have a blue dot next to the new s...