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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I'm suppose to have a 30 day trial and I only received 7:days. Help
Hello, So i currently have spotify premium. I'm paying $9.99 a month and i sign up for spotify student. I had to sent a file to prove that i was a student. I received an email confirming i was eligible for the student account so i click on the link a...
Hi, This afternoon i had to reloggin to my spotify account (on iphone and PC). and all my playlists are gone. Additionally i have a current spofity premium subscription (last paid on 7/3/2014). Help?
I have written 3 times to support 015732890155974401559733 Have heard nothing! I doubt Spotify has any supporteres hired. I have had to re-register to premium. But still all is gone. Now i know they could probably restore my settings, but that would ...
Please can you help - my account appears to have been hacked by another user. My email address and birthday has changed. When i try to change it, I get the message wrong password. It would appear that someone else has changed the email and password u...
I was just billed for a subscription, however I do not know what username was paid for. What actions should i perform to recieve the username associated with my credit card payment?
Hello, i'm using Spotify the free version, i was in Turkey and now i'm back to Morocco, and Spotify told me to change my country in order to keep using the service... But i just can't, it's stuck on Turkey. Thanks for your help.
I have. A Facebook premium account which is great, however I have an Onkyo internet enabled amp which supports spotify but it won't let me sign in with Facebook only with a normal account. This is very annoying and frustrating, spotify customer servi...
Hi, my spotify premium does not work on my phone, when I open the app it attempts to connect and while connecting it crashes. This has been happening for the past 2 weeks. The only time it does work is when its on airplane mode. Any suggestions? Than...
Hello! In Germany, we have very unpleasant censorship of music(and other kinds of art). A state regulator puts some items on the index (yes, we are talking about Germany, not North Korea), which means those items cannot be sold openly (Indizierung). ...
So I am on a very tight budget and canceled my subscription in May. I went through the survey and everything and clicked "cancel subscription", but I'm still being charged. I am absolutely positive that the subscription canceled, yet I'm still paying...
As a French citizen, Canadian resident, I kept my Spotify account registered with my French billing information, while I'm using it in Canada. Currently, I'm charged on my French Paypal account for my monthly Premium subscription, 10 EUR (VAT inc.). ...
My daughter has asked for spotify premium as her birthday present. She is at school (15) so therefore not a member of NUS or UNidays - does she qualify for a student discount being a school child?
I had separate Spotify and Facebook accounts. Recently I made the mistake of, when logging on to Spotify, clicking on signing on with Facebook account. Now both accounts are connected, and I am not sure how to separate them again. I may have changed ...
How can I disconnect Spotify from Facebook? EDIT: Removed "[Tutorial]" from subject to avoid confusion.
hi, i suddently do not have spotify unlimited anymore, i should have it for the next 2 years, what should be changed to make it work again? i had spotify unlimited for 7 days, hi/kpn gave it to my within my mobile phone subscription they told me to a...
Hey!
We activated my gift card now but we clicked on 6 mouths on
PC instead of 3 mouths on mobile.
Is there anyway I can change
this? Because I don't have an computer....
Hi I was given a spotify gift card, which I redeemed and it all went through succesfully and said that I premium subscription until June 2015. Earlier this week, I don't know why but my subscription has changed to free. I have raised a support call b...
There was an issue with my payment method and therefore my premium account was suspended. I have tried to get it back and have now been given another 30 days free trial? I went into the student page to enter my NUS details and it says that I have alr...
Hi everyone, when I started using spotify, I purchased some vouchers upfront and applied them to my account. I still have a few months paid upfront but won´t be able to use my account for a while now (also not offline) I there any way to put my (alre...