Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello I have a problem I forgot the email of my premium account I only remember the nick alabaster # 54 how can I do? Best regards
Someone is using my account on a different device.can I do something to log me out on all the devices i had been used ?
For the festival I work for I maintain some playlists. And for some reason when I share the link on Facebook it nows says North Sea Jazz 2013 op SpotifyCreated by My Private Hidden Facebook profile name. How can I delete this? The username of the Spo...
Hi I have subscribed to Spotify Premium Denmark paid with my Danish credit card. I am living in Switzerland - shall I then change my subscribtion to Spotify Switzerland? I know for a fact that the artists/songs that I have access to via Spotify Switz...
I don't know why I can't get the premium 30-day free trial, since I have never been a premium user. I have had the app, but I have never used premium. When I attempt to access the free trial, I am told that I have been a premium user and can't get it...
What's happened guys??? I have purchased gift cards for friends on a bunch of occassions from my Australia based account and now I'm told that this option isn't available??? Please guys don't tell me that Spotify has flip flopped. Any help would be g...
I just deleted my playlist by accident. Can someone recover for me please? Thanks!
Hi there, I have a Spotify premium accounbt subscruped with my dutch Hi telephone subscription. Altough, Spotify blocked my account. I am traveling at the moment so I need my Spotify on my phone, does anyone got an explaration for kicking me out of t...
I was charge three times for renewing my premium subscription this morning. I'm wondering how long it will be before I will get a refund.
I went to purchase a month of premium subscription, and at checkout it selected an old paypal I don't want to be billed anymore instead of allowing me to enter a new form of payment. I don't want my paypal billed, and I need to cancel this and have i...
cant login to to spotify as is says in using my facebook account details and i have to change the setting through facebook...........done that still wont let me log in through spotify which is whom i pay this service for why would i want to login thr...
How can I fix this?
MY PREMIUM SPOTIFY ISN'T WORKING ON MY STUPID IPHONE 5 AND THEY BETTER NOT CHARGE ME AGAIN IF I'M NOT GONNA GET WHAT I PAID FOR. STUPID TECHNOLOGY!!!!!!!!!!!!!!!
I just paid and my phone is saying I need to upgrade to premium and I already checked my bank account and I was charged.
Hello, i just got Spotify through my facebook, and i want to follow my friends on spotify but i dont know how to do it.. any help please?
FIrst of all, I live alone. I started using spotify as a replacement for simply torrenting the music and keeping it all on seperate places and i saw this as a way to do my music legally. Seems i was wrong, I cant use spotify at all untill this issue ...
I bought premium, and i went online set a password for my device (didnt get to set a username wish i could have made it cjrwcjr) but i set the password logged into my phone using the username and password but it keeps telling me to buy premium.
The account I'm logged into right now apparently had a free 2 day trial that expired... The issue is, I never signed up for said account... I have not recieed any confirmation emails of the accounts creation (only an email indicating the expiration)....
Hi, I want to make a new Spotify as my old one is connected with my old email from Facebook however when I try to make one it says my email is in use but when I try to reset password it says that the email is already associated with an account. This ...
As the title says...In what way can I get I back? Can you maybe bind my spotify account to my new e-mail so I can change password?I can't log in to my old e-mail cause I don't remember the password. Would be nice with some help, really like spotify a...