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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountry HollandDeviceSamsung Galaxy S9, IMac, Macbook pro My Question or Issue Hi, My boyfriend has a premium spotify account and he uses it on his phone. This week the screen of his phone broke so he bought a new one. But now he can't log...
PlanPremiumCountry United KingdomDeviceiPhone 8, Playstation 4 Operating System(iOS 11 , Windows 10 My Question or Issue Im trying to login to my account on my pc but it wont work as i forgot my username and email is there a way to get this as im log...
I deleted my old Spotify account a couple months ago because its username had my real name in it. Unfortunately some of the playlists created with this account are still visible as results when I search for my old username in Google.Is there a way to...
I had another account besides this one I'm writing with which username was "Allahakbar"I used this account for a one month free trial and then decided to use the premium version even if I created it randomly.A few minutes ago when I opened spotify I ...
PlanFree/PremiumCountryUK DeviceLaptopOperating SystemWindows 10 My Question or IssueHi - am running a free version of Spotify (which is awesome, BTW) that worked fine until yesterday. It did a Windows update last night, and now won't let me access t...
My account was hacked, the music I was listening to changed to something I did not choose and a device called Javi appeared in my available devices menu. I have now changed my password and removed all devices except my own computer. I would like spot...
Hello Spotify. I'm an early adapter and I believe I became a paid member since early 2012. I am just upset to receive every update, emails, news and suggestions in Flemish.English or French is OK but for 6 years now, everything in Flemish is just eno...
PlanPremiumCountry Germany My Question or IssueWhen I log into spotify my profile won't fully show up. All I can see is my ID (some numbers instead of my Facebook name as previously), my followers and my recently played artists. You can't find me by ...
Hello, the last two weeks my WLAN speaker starts to play music, sometimes in the afternoon sometimes in the middle of the night. It is very scary and we don't like this kind of music. When I turn off spotify, it starts again with that music ("Cannabi...
PlanFreeCountry Dubai, UAEDevice Macbook Pro and Iphone 8Operating SystemiOS 10 My Question or Issue I got a code 17 and when I tried to change my country settings so that it will work where I am living, Dubai, UAE, The UAE won't show up and the only...
I logged on thru the computer and did the premium invitation on the internet but when I go into the app it doesn’t come up as premium it is still the free service? Out family only has 4 people in it.
PlanPremiumCountryUnited States Device HTC M8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 6 My Question or Issue I'm trying to disconnect my facebook from my old account. The troubleshooting just says log into the account and click ...
PlanPremiumCountry SingaporeDeviceOperating System My Question or Issue after linking up my facebook account, my email has changed to *snip* from *snip* for some reason, and this got me impossible to retrieve password through password reset form. now...
PlanPremiumCountryEnglandDeviceSamsung Galaxy J3 My Question or IssueMy spotify said I was offline when I had full internet connection so I logged out of my spotify account on my phone as this is what the support said to do. However when I tried to l...
After my premium ended, my name became a string of random characters. Now that i have premium again, it is still there. I login via facebook so it should just take that name! I don't know how to change it. I see this both on the desktop app and on an...
I am lucky enough to have a very simple one common first name email address, which I don't have linked to my Spotify account. Unfortunately, this means any old muppet who thinks it's a great idea to just put their name@*****.com instead of their own ...
PlanPremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue Just got my new iPhone, installed my apps, launched Spotify and it works right away without asking login credentials... How is it possible? My profile is not linke...
My account's been stolen almost a thousand times and yet Spotify doesn't care a bit about it. My Spotify account which has been linked to my PSN account got hacked earlier this morning and the guy changed the credentials. Now this is where it gets ri...
PlanPremiumCountry NL DeviceSony Xperia CompactOperating SystemLatest Android My Question or IssueSome time ago an unknown device had somehow connected through 'spotify connect' and listened to a lot of songs on my account. I changed my password and ...
PlanFree (used to be Premium)CountryBelgiumDevicePC / Lenovo P2Operating SystemWindows 10 / Android 7 My Question or IssueHi, I know this is something the community can't help me with, I need some technical assistance from a Spotify employee, but the...