Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4 weeks ago
ribezaz
Spotify Star
9845 Views
3 replies
9 likes
Security

9845 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
imksa
Newbie
492355 Views
981 replies
111 likes
Account

492355 Views
981 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1213525 Views
119 replies
117 likes
Account

1213525 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122475 Views
72 replies
12 likes
Account
Login
Premium

122475 Views
72 replies
12 likes

Do not receive email for new passwort. It's not in spam either!!

Tried to cange passwort several times, by using the link to reset password. Anyways, i do net receive an email to change password. It is not in spam either. It's realy annoying as i aways try to keep my passwords updated. Any suggestions or does anyb...

BeroBrsslr
Casual Listener
Tried to cange passwort several times, by using the link to reset password. Anyways, i do net receive an email to change password. It is not in spam either. It's realy annoying as i aways try to keep...
2018-11-18 11:56:38 AM
2018-11-18 8:53:01 PM
Billy-J
Spotify Star
233 Views
1 replies
0 likes
Premium

233 Views
1 replies
0 likes

Moving accounts

PlanPremiumCountry Device(iPhone 8Operating System(iOS 10 My Question or Issue My account username is just numbers i have tried to log in to my account but it says i have free service. I have have premium service i have been paying for it but i want ...

Mariamseif2002
Casual Listener
Plan Premium Country Device (iPhone 8 Operating System (iOS 10 My Question or Issue My account username is just numbers i have tried to log in to my account but it...
2018-11-18 8:06:15 AM
2018-11-18 8:51:49 PM
Billy-J
Spotify Star
203 Views
1 replies
0 likes
Free
Login

203 Views
1 replies
0 likes

Playlist error

My Question or Issue PlanPremiumCountry SpainDeviceiPhone 6SOperating SystemiOS 12 My Question or Issue After changing my Spotify account to Premium familiar, my playlists have just dissapeared and I am not able to have them back. How can I recover i...

Lorenitaitaita
Newbie
My Question or Issue Plan Premium Country Spain Device iPhone 6S Operating System iOS 12 My Question or Issue After changing my Spotify account to Premiu...
2018-11-18 4:43:04 PM
2018-11-18 7:22:43 PM
landonharris88
Composer
231 Views
1 replies
0 likes
Account
Premium
Subscription

231 Views
1 replies
0 likes

Superuser Contribution Login facebook

A minha conta de facebook foi eleminada, nao consigo reativa-la. Tenho conta Premium no spotify, e nao consigo aceder a conta por ja nao ter a conta do facebook, ja pedi para reativar a conta mas e impossivel. Alguem me ajuda, nao sei o que fazer????

Tomba17
Newbie
A minha conta de facebook foi eleminada, nao consigo reativa-la. Tenho conta Premium no spotify, e nao consigo aceder a conta por ja nao ter a conta do facebook, ja pedi para reativar a conta mas e i...
2018-01-17 11:08:54 AM
2018-11-18 5:49:13 PM
user-removed
Not applicable
439 Views
2 replies
0 likes
Account
Login
Premium
Security

439 Views
2 replies
0 likes

Randomly appearing Playlist and Device.

PlanPremiumCountry GBDeviceDesktop/iPhone 5 Operating System(iOS 10/Windows 10.) My Question or Issue Randomly, without my doing, a fresh pair of playlist appeared along with a device. It also said I was following the author of the aforementioned pla...

GingerGovernor
Casual Listener
Plan Premium Country GB Device Desktop/iPhone 5 Operating System (iOS 10/Windows 10.) My Question or Issue Randomly, without my doing, a fresh pair of playlist appe...
2018-11-16 12:23:54 AM
2018-11-18 5:46:47 PM
Jose_M
Spotify Star
366 Views
6 replies
1 likes
Account
Security

366 Views
6 replies
1 likes

Solved!! Please bring Spotify in india

PlanFree/PremiumCountry: India DeviceMi poco f1Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease bring Spotify in india as this is the platform where i can find each and every song specialys the korean ones which i ca...

Dangokiller
Newbie
Plan Free/Premium Country: India Device Mi poco f1 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Please bring Spotify in india as this is ...
2018-11-18 4:30:19 PM
2018-11-18 5:29:53 PM
Maxim
Spotify Star
242 Views
1 replies
0 likes
Account
Login
Other
Subscription

242 Views
1 replies
0 likes

Superuser Contribution Revert to Old Email

I changed my spotify account to my student email but I'd like to change it back to my personal email. However, it won't let me use a 'previously used email', so do I just have to make another personal email or can I contact spotify directly and get t...

carrionkiid
Newbie
I changed my spotify account to my student email but I'd like to change it back to my personal email. However, it won't let me use a 'previously used email', so do I just have to make another persona...
2018-01-17 10:15:37 PM
2018-11-18 3:07:38 PM
Jemi
Spotify Legend
248 Views
1 replies
0 likes
Account
Other

248 Views
1 replies
0 likes

Superuser Contribution Simplify the process for Family members to join a Spotify Premium for Family account

Hi, a plea from a Spotify fan to your software dev team: It took me a couple of hours working online with your (very helpful) LiveChat team to get my family logged in to my family account. The process is simply not clear at all. I was very close to q...

martyherbert
Newbie
Hi, a plea from a Spotify fan to your software dev team: It took me a couple of hours working online with your (very helpful) LiveChat team to get my family logged in to my family account. The ...
2017-12-10 4:39:17 PM
2018-11-18 2:53:25 PM
Jemi
Spotify Legend
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Superuser Contribution Eliminar rastros de intrusion en mi cuenta.

Hace unos meses, descubri que alguien desconocido estaba reproduciendo una musica espantosa desde mi cuenta. El intruso solo habia tenido acceso a mi cuenta durante unas pocas horas pero habia agregado un gran numero de albums vomitivos a mis listas....

onofrix
Newbie
Hace unos meses, descubri que alguien desconocido estaba reproduciendo una musica espantosa desde mi cuenta. El intruso solo habia tenido acceso a mi cuenta durante unas pocas horas pero habia agrega...
2018-01-20 5:30:39 AM
2018-11-18 2:42:46 PM
Jemi
Spotify Legend
597 Views
1 replies
0 likes

597 Views
1 replies
0 likes

Solved!!Superuser Contribution Premium Problem

Ich bekomme auf meiner Kreidtkarte Abbuchungen fuer ein Spotify Premium Abo obwohl ich kein solches eingerichtet habe. Ich verfuege auch nicht ueber ein Spotify Konto. Melde mich hier ueber das Konto meiner Freundin.Wie kann ich diese Zahlungen deakt...

X7rox
Newbie
Ich bekomme auf meiner Kreidtkarte Abbuchungen fuer ein Spotify Premium Abo obwohl ich kein solches eingerichtet habe. Ich verfuege auch nicht ueber ein Spotify Konto. Melde mich hier ueber das Konto...
2018-01-28 1:15:58 PM
2018-11-18 2:11:51 PM
Jemi
Spotify Legend
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Account problem

PlanFree/PremiumCountry Netherlands My Question or Issue Hello,I've been using spotify premium for ages, but ever since I deleted my FB account I can't log into the account anymore. My username changed to a long random combination of numbers and lett...

user-removed
Visitor
Plan Free/Premium Country Netherlands My Question or Issue Hello, I've been using spotify premium for ages, but ever since I deleted my FB account I can't log into the account...
2018-11-17 9:07:09 PM
2018-11-18 4:35:12 AM
Billy-J
Spotify Star
288 Views
3 replies
0 likes
Account
Login
Subscription

288 Views
3 replies
0 likes

Suspicious activity in my account

PlanPremium/FamilyCountryCanadaDeviceiPhone 7Operating SystemiOS 12.1 My Question or IssueFor about 2 weeks, i've been experiencing suspicious activity on my account. For example, four playlists were played on my account today (between 12:00 pm and 1...

vinnyduke
Newbie
Plan Premium/Family Country Canada Device iPhone 7 Operating System iOS 12.1 My Question or Issue For about 2 weeks, i've been experiencing suspicious activity on my account. Fo...
2018-11-17 8:26:55 PM
2018-11-18 4:33:13 AM
Billy-J
Spotify Star
3515 Views
3 replies
1 likes
Account

3515 Views
3 replies
1 likes

Can't change country of account

Hello, If I go to "Edit Profile" and change the Country parameter, I get my e-mail address parameter marked red and it says "This e-mail is already taken". Anyone know how I can get around this or maybe how to delete my account so I can create a new ...

ShmulikA
Newbie
Hello, If I go to "Edit Profile" and change the Country parameter, I get my e-mail address parameter marked red and it says "This e-mail is already taken". Anyone know how I can get around t...
2018-03-12 3:14:57 PM
2018-11-18 2:46:32 AM
Agustin6
Composer
235 Views
1 replies
0 likes
Account

235 Views
1 replies
0 likes

Cannot find account

PlanFamily Plan -- I am the account holder CountryUS DeviceSamsung Galaxy S7 Operating SystemAndroid I have an account that is a family plan on premium. I signed out of the app on my phone and now I cannot get back in. When I sign in to spotify using...

user-removed
Visitor
Plan Family Plan -- I am the account holder Country US Device Samsung Galaxy S7 Operating System Android I have an account that is a family plan on premi...
2018-11-17 4:22:40 PM
2018-11-18 2:31:16 AM
Jose_M
Spotify Star
222 Views
1 replies
0 likes
Account
Premium
Subscription

222 Views
1 replies
0 likes

Spotify is blocking me .. ( Login Trouble )

HI, first of all, I've been dealing with this problem since the first time I logged in into my Spotify account,currently Spotify doesn't support users from my country ( which I don't feel saying the name of, because of the fuzz it may make ) and ther...

ElertiX
Newbie
HI, first of all, I've been dealing with this problem since the first time I logged in into my Spotify account, currently Spotify doesn't support users from my country ( which I don't feel saying th...
2018-11-17 7:33:14 PM
2018-11-18 2:25:35 AM
Jose_M
Spotify Star
226 Views
1 replies
0 likes
Account
Login

226 Views
1 replies
0 likes

Solved!! Who can see my real name from Facebook?

PlanFree Who can see my real name from Facebook by default? And if everyone, where can I turn off this option?

JanekR_Prorok
Newbie
Plan Free Who can see my real name from Facebook by default? And if everyone, where can I turn off this option?
2018-11-17 10:31:58 PM
2018-11-18 2:22:17 AM
Jose_M
Spotify Star
289 Views
1 replies
1 likes
Account

289 Views
1 replies
1 likes

Account hacked twice

Hey there,over this last year my account has been at least hacked twice. And not for the lack of security on my part.So is there plan to fix the various exploits ? I am not willing to pay for a service that is not able to keep my account and data sav...

Kellock
Casual Listener
Hey there, over this last year my account has been at least hacked twice. And not for the lack of security on my part. So is there plan to fix the various exploits ? I am not willing to pay for a...
2018-11-06 5:16:27 PM
2018-11-17 10:30:28 PM
Billy-J
Spotify Star
601 Views
4 replies
0 likes
Account
Login
Security

601 Views
4 replies
0 likes

Sharing to Instagram Story Not Working

I can't share song on my instagram like the others do. Both of my apps (instagram and spotify) are updated with the latest version. Even my friend can share with older version. PlanPremiumCountry Indonesia DeviceMoto MOperating SystemAndroid Nougat M...

Raffie_Rahman
Casual Listener
I can't share song on my instagram like the others do. Both of my apps (instagram and spotify) are updated with the latest version. Even my friend can share with older version. Plan Pre...
2018-11-06 6:01:12 PM
2018-11-17 9:59:43 PM
Billy-J
Spotify Star
650 Views
3 replies
0 likes
Account

650 Views
3 replies
0 likes

Number instead of name.

PlanPremium Device(Samsung Galaxy 8, iMac) I recently had my account hacked (someone was logged in to my account, playing artists I don't follow...). As a result, I used the website to log out of everywhere, went from the family plan down to premium ...

Pauly_B
Newbie
Plan Premium Device (Samsung Galaxy 8, iMac) I recently had my account hacked (someone was logged in to my account, playing artists I don't follow...). As a result, I used the web...
2018-11-17 2:51:40 PM
2018-11-17 9:06:12 PM
PauloJMF
Music Fan
600 Views
1 replies
0 likes
Account
Premium

600 Views
1 replies
0 likes

Spotify premium student

I have verify student acount, but now I pay full price without sale. Where is a problem?Thank you PlanPremiumCountry Czech RepublicDeviceiPhone7, DELLOperating SystemiOS Windows My Question or Issue

JakubTolar
Newbie
I have verify student acount, but now I pay full price without sale. Where is a problem? Thank you Plan Premium Country Czech Republic Device iPhone7, DELL Operating Syste...
2018-11-17 7:13:36 AM
2018-11-17 3:44:26 PM
Agustin6
Composer
313 Views
1 replies
0 likes
Account

313 Views
1 replies
0 likes

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