Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2934 Views
0 replies
8 likes
Security

2934 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
455590 Views
973 replies
109 likes
Account

455590 Views
973 replies
109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1202014 Views
119 replies
116 likes
Account

1202014 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
110270 Views
72 replies
12 likes
Account
Login
Premium

110270 Views
72 replies
12 likes

Solved!!Superuser Contribution 2nd auto generated account attatched to same emailaddress as mainaccount after verifyed emailaddress

I created my account a couple days ago, and my on my mobile app I am currently logged in with the account I set up (called ChinchillaSpice) , but after I confirmed my email, it created a second account (for some reason its called befv23dwqpx52fpxwuzy...

ChinchillaSpice
Casual Listener
I created my account a couple days ago, and my on my mobile app I am currently logged in with the account I set up (called ChinchillaSpice) , but after I confirmed my email, it created a second accou...
2018-10-24 6:49:24 AM
2018-10-26 4:10:29 PM
ChinchillaSpice
Casual Listener
639 Views
2 replies
0 likes
Account

639 Views
2 replies
0 likes

Spotify deleting my playlist over night (second day in row)

PlanPremium (1.0.92.390.g2ce5ec7d)CountrySlovakiaDevicePC, Mobile phoneOperating SystemWindows 10 My Question or IssueYestereday, I started Spotify and all my plalists were gone. I managed to restore them from my Account but today the same happend ag...

Dexter666
Regular
Plan Premium (1.0.92.390.g2ce5ec7d) Country Slovakia Device PC, Mobile phone Operating System Windows 10 My Question or Issue Yestereday, I started Spotify and all my plalists w...
2018-10-26 7:52:07 AM
2018-10-26 3:01:58 PM
Jose_M
Spotify Star
380 Views
1 replies
1 likes
Account

380 Views
1 replies
1 likes

must reload Spotify every time

PlanPremiumusa DeviceHP laptopOperating SystemWindows 10 My Question or Issue why do I have to reload Spotify everytime I reboot laptop?

emtorg
Newbie
Plan Premium usa DeviceHP laptop Operating System Windows 10 My Question or Issue why do I have to reload Spotify everytime I reboot laptop?
2018-10-26 9:01:23 AM
2018-10-26 12:16:18 PM
TheDows
Newbie
621 Views
1 replies
1 likes
Other

621 Views
1 replies
1 likes

Superuser Contribution Não consigo cancela o premium, pois não acho a conta.

PlanPremiumCountry Brasil Operating System(Android Oreo) My Question or Issue Fiz uma conta no spotify e me cadastrei para ser conta premium, utilizo normalmente a conta e todos os benefícios de ser premium, no entanto agora que quis cancelar, sempre...

user-removed
Visitor
Plan Premium Country Brasil Operating System (Android Oreo) My Question or Issue Fiz uma conta no spotify e me cadastrei para ser conta premium, util...
2018-10-24 2:42:22 PM
2018-10-26 11:45:42 AM
Guido
Spotify Legend
531 Views
1 replies
0 likes
Account

531 Views
1 replies
0 likes

Everything deleted after combining my Facebook account with my Spotify account.

PlanFree (former Premium).CountryDenmark.DeviceHp Laptop.Operating SystemWindows 10. My Question or IssueSo after being curious to how I could combine my Facebook account on Spotify (the one I mainly used) to a Spotify account, I found the solution, ...

Spooky_Joni
Newbie
Plan Free (former Premium). Country Denmark. Device Hp Laptop. Operating System Windows 10. My Question or Issue So after being curious to how I could combine my Facebook account on ...
2018-10-25 10:38:48 PM
2018-10-26 11:30:12 AM
Jose_M
Spotify Star
604 Views
1 replies
1 likes
Account

604 Views
1 replies
1 likes

Charged twice per month

Plan Premium Country Malaysia Device (iPhone x) Operating System (iOS 12) My Question or Issue Premium change to free account. Resubscibe to premium and have been charged twice in the same day 10th oct 2018. Already call bank provider and its double ...

ziezanaziz
Newbie
Plan Premium Country Malaysia Device (iPhone x) Operating System (iOS 12) My Question or Issue Premium change to free account. Resubscibe to premium an...
2018-10-26 4:57:03 AM
2018-10-26 11:27:46 AM
Jose_M
Spotify Star
524 Views
1 replies
1 likes
Account

524 Views
1 replies
1 likes

My name as changed...

Hi I took a new premium subscription to Spotify but I'm having a lot of problems! One that is quite annoying, my username has changed to a name consisting of numbers and letters. Previously it was my name and surname Facebook. What is going on ?

Malogurote
Regular
Hi I took a new premium subscription to Spotify but I'm having a lot of problems! One that is quite annoying, my username has changed to a name consisting of numbers a...
2018-10-25 8:43:27 PM
2018-10-26 11:19:11 AM
Jose_M
Spotify Star
802 Views
10 replies
1 likes
Account

802 Views
10 replies
1 likes

Solved!!Superuser Contribution (Q) Picture on Community

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A3 2017Operating SystemAndroid Oreo My Question or Issue Hi, Can I change Profile Pict on Spotify Community? Level: Newbie

Isaknewton
Casual Listener
Plan Premium Country Indonesia Device Samsung Galaxy A3 2017 Operating System Android Oreo My Question or Issue Hi, Can I change Profile Pict on Spotify Community? Level: ...
2018-10-24 8:58:40 AM
2018-10-26 11:09:12 AM
Isaknewton
Casual Listener
538 Views
3 replies
0 likes
Account

538 Views
3 replies
0 likes

Solved!!Superuser Contribution Someone is using my account

My Question or Issue Someone is on my account I already changed the password but now there is someone new in my account. The one in my account deleted all my playlists. Can someone please help me!!

Vanniii
Newbie
My Question or Issue Someone is on my account I already changed the password but now there is someone new in my account. The one in my account deleted all my playlists. Can som...
2018-10-24 2:52:57 PM
2018-10-26 10:55:51 AM
Guido
Spotify Legend
543 Views
2 replies
0 likes
Account

543 Views
2 replies
0 likes

Solved!!Superuser Contribution Removing Facebook

Good afternoon! I created my Spotify accoung using Facebook, and I would like to remove the association of Facebook with my Spotify account. How do I do this? Thank you!

user-removed
Visitor
Good afternoon! I created my Spotify accoung using Facebook, and I would like to remove the association of Facebook with my Spotify account. How do I do this? Thank you!
2018-10-25 8:41:28 PM
2018-10-26 8:10:54 AM
Daisy
Spotify Legend
556 Views
1 replies
0 likes
Account

556 Views
1 replies
0 likes

I already used my free trial. How do I resubscribe to premium?

PlanfreeCountry CanadaDeviceiphone6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

CJTurner
Newbie
Plan free Country Canada Device iphone6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2018-10-26 1:07:56 AM
2018-10-26 5:41:15 AM
Bethany_Dawn
Community Legend
824 Views
1 replies
0 likes
Premium

824 Views
1 replies
0 likes

Random text messages from Spotify?

PlanPremiumCountry Device(iPhone Operating System My Question or Issue I am receiving text messages from Spotify. I have turned off all push notifications but these texts keep popping up. While it looks like a link, you can’t click on the messages. T...

Bodhihana
Newbie
Plan Premium Country Device (iPhone Operating System My Question or Issue I am receiving text messages from Spotify. I have turned off all push notifications...
2018-10-26 2:53:25 AM
2018-10-26 5:32:56 AM
Bethany_Dawn
Community Legend
3763 Views
1 replies
0 likes
Account

3763 Views
1 replies
0 likes

Superuser Contribution Músicas que não ouvi recentemente aparecem no início do aplicativo

Músicas e álbuns que nunca ouvi simplesmente apareceram nas músicas recentemente tocadas, como resolver? Troquei a senha e desconectei de todos os dispositivos, será que estar conectado ao Facebook é a razão?

VGAndrade
Casual Listener
Músicas e álbuns que nunca ouvi simplesmente apareceram nas músicas recentemente tocadas, como resolver? Troquei a senha e desconectei de todos os dispositivos, será que estar conectado ao F...
2018-10-09 10:09:33 PM
2018-10-26 5:17:35 AM
VGAndrade
Casual Listener
4093 Views
2 replies
3 likes
Account

4093 Views
2 replies
3 likes

Can’t find account. Please help!

I have a premium account that I had cancel about 4 or 3 months ago and I was still being charged, so I though I didn’t cancel it the right way. And then I got a different phone and wanted to set up my new phone with my account and now it’s saying it ...

Garc0903
Casual Listener
I have a premium account that I had cancel about 4 or 3 months ago and I was still being charged, so I though I didn’t cancel it the right way. And then I got a different phone and wanted to set up m...
2018-10-25 1:40:10 AM
2018-10-25 11:46:10 PM
Garc0903
Casual Listener
646 Views
2 replies
0 likes
Account
Login
Premium

646 Views
2 replies
0 likes

Account not found and all playlista have gone on ONE device

PlanPremiumCountry United KingdomDeviceGooglePixel 2 XL Operating SystemAndroid Oreo My Question or Issue My partner has recently changed from iPhone to android and has lost all of her playlists. The username has turned into numbers. We've checked he...

FinChap
Newbie
Plan Premium Country United Kingdom Device GooglePixel 2 XL Operating System Android Oreo My Question or Issue My partner has recently changed from i...
2018-10-25 12:19:32 PM
2018-10-25 6:34:43 PM
Jose_M
Spotify Star
416 Views
1 replies
1 likes
Account
Premium

416 Views
1 replies
1 likes

Superuser Contribution Posso perder minhas playlists?

Ola! Infelizmente estou desempregada e nao terei mais como pagar a mensalidade do spotify. Terei de optar pro plano free. Gostaria de saber se vou perder minhas playlists quando cancelar o plano premium

rsa_underground
Newbie
Ola! Infelizmente estou desempregada e nao terei mais como pagar a mensalidade do spotify. Terei de optar pro plano free. Gostaria de saber se vou perder minhas playlists quando cancela...
2018-03-15 9:07:26 PM
2018-10-25 3:02:26 PM
Daisy
Spotify Legend
1241 Views
1 replies
0 likes

1241 Views
1 replies
0 likes

Solved!!Superuser Contribution Multiple accounts starred playlist share

PlanFreeCountryBulgariaDeviceSamsung Galaxy X Cover 3Operating SystemAndroid Oreo, Windows 10,etc.) My Question or IssueHello,My first account was created long ago with false e-mail address (I was afraid of being scammed) and logging trough Facebook....

sk7id5cjkn3gych
Casual Listener
...eset it, since the new password is sent to unexisting e-mail... Therefore I created a new profile and added all the public playlists. HOWEVER the post important playlists where I kept my best of all s...
2018-10-22 9:20:30 PM
2018-10-25 2:55:45 PM
BlackPillow
Composer
826 Views
6 replies
0 likes
Account

826 Views
6 replies
0 likes

Superuser Contribution Account nickname

Somehow my nickname (not username, username is correct) was changed from migachevm to evgen. And i cannot change it. I'm so sad about this After connect my facebook account nothing happens, only the picture of my facebook profile become my picture of...

user-removed
Visitor
Somehow my nickname (not username, username is correct) was changed from migachevm to evgen. And i cannot change it. I'm so sad about this 😞 After connect my facebook account nothing h...
2018-10-18 5:48:37 PM
2018-10-25 2:02:55 PM
Guido
Spotify Legend
1948 Views
5 replies
0 likes
Account

1948 Views
5 replies
0 likes

Superuser Contribution Log back in to Premium Family account with FB login

PlanPremium Family CountryThe Netherlands DeviceHuawei P10 and LaptopOperating SystemAndroid 8.0.0, Windows 10 My Question or Issue I subscribed to a Spotify Premium Family account using Facebook Login.Since I can't use these FB login credentials for...

Held79
Newbie
Plan Premium Family Country The Netherlands Device Huawei P10 and Laptop Operating System Android 8.0.0, Windows 10 My Question or Issue I subscribed to a Spotify P...
2018-10-23 10:38:26 PM
2018-10-25 12:30:32 PM
Guido
Spotify Legend
784 Views
1 replies
0 likes
Account
Login
Premium

784 Views
1 replies
0 likes

Solved!!Superuser Contribution Cannot submit invitation to Premium for Family

PlanPremium for FamilyCountry CzechDevice(web, mobile) My Question or IssueHello guys,today I creted an account for my daughter and invite her to Premium for Family plan. She got email with invitation and is able to clik on "Accept Invitation" button...

Knedlo
Casual Listener
Plan Premium for Family Country Czech Device (web, mobile) My Question or Issue Hello guys, today I creted an account for my daughter and invite her to Premium for Family ...
2018-10-23 4:04:38 PM
2018-10-25 12:29:01 PM
Knedlo
Casual Listener
1159 Views
3 replies
0 likes
Account
Premium

1159 Views
3 replies
0 likes

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