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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • WhyNea
  • Newbie
  • 169916 Views
  • 185 replies
  • 13 likes
  • Account
    Free
  • 169916 Views
  • 185 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11279 Views
  • 6 replies
  • 11 likes
  • Security
  • 11279 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514975 Views
  • 986 replies
  • 112 likes
  • Account
  • 514975 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125822 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125822 Views
  • 74 replies
  • 12 likes

Family Account problem.

few years ago I was in a family account with my brother then I left after few mounts later. right now I start a subscription as familiy account with my wife but when I send invite to her she see my brother name(guess old familiy account owner name wh...

  • Visitor
  • few years ago I was in a family account with my brother then I left after few mounts later. right now  I start a subscription as familiy account with my wife   but when I send invite t...
  • user-removed
  • Not applicable
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 216 Views
  • 1 replies
  • 0 likes

Music suggestion system

PlanPremiumCountry ChileDeviceAllOperating SystemAll My Question or Issue Really I don't know where I need put this post but... I wanted to create this.I'm very upset with the music suggestion system.. WHAY the spotify show me suggestion about music ...

  • Regular
  • Plan Premium Country  Chile Device All Operating System All   My Question or Issue  Really I don't know where I need put this post but... I wanted to create this. I'm very u...
  • user-removed
  • Not applicable
  • 213 Views
  • 1 replies
  • 0 likes
  • Other
  • 213 Views
  • 1 replies
  • 0 likes

Can't find my user in the spotify search.

PlanPremiumCountryMX DeviceallOperating SystemALL My Question or Issue I can search any of my facebook friends linked to my account, however I am unable to find my own user and my friends are unable to find my account. We have tried with the full nam...

  • Casual Listener
  •     Plan Premium Country MX   Device all Operating System ALL   My Question or Issue   I can search any of my facebook friends linked to my account, however I a...
  • user-removed
  • Not applicable
  • 391 Views
  • 4 replies
  • 1 likes
  • Account
    Other
  • 391 Views
  • 4 replies
  • 1 likes

Unable to join Premium Family plan

PlanPremiumCountry BelgiumDeviceSamsungOperating SystemAndroid Oreo My Question or IssueI'm sharing a Premium Family plan with 4 other family members, but I always receive an error message saying I can't join the family plan when I accept the invitat...

  • Newbie
  •   Plan Premium Country  Belgium Device Samsung Operating System Android Oreo   My Question or Issue I'm sharing a Premium Family plan with 4 other family members, but I...
  • Billy-J
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Premium
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! Someone is using my account

PlanPremiumCountryAustralia DeviceSamsung Galaxy S5 & my laptopOperating SystemAndroid and windows 10 My Question or Issue Okay so i have recently had this issue for approximately a month now where someone has been using my spotify account from somew...

  • Regular
  •   Plan Premium Country Australia  Device Samsung Galaxy S5 & my laptop Operating System Android and windows 10   My Question or Issue  Okay so i have recently had t...
  • Maxim
  • Spotify Star
  • 1019 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 1019 Views
  • 10 replies
  • 0 likes

Can't make secret playlist public again

I have several playlists which I have made secret.When I change their state to become public they are still can't be searched and are not visible in my public playlists.Their status is changed (ie choosing make secret shows the option to make public ...

  • Regular
  • I have several playlists which I have made secret. When I change their state to become public they are still can't be searched and are not visible in my public playlists. Their status is changed (i...
  • YoLaGarg
  • Regular
  • 476 Views
  • 3 replies
  • 1 likes
  • Account
  • 476 Views
  • 3 replies
  • 1 likes

downloading music??

hi ya'llI been buying loads of tracks but I didn't download them straight away, now when I want to down load them I cant and its asking me to pay for them again!!Can I not download them ?this seem like a right con if its true, and I feel very miffed ...

  • Casual Listener
  •   hi ya'll I been buying loads of tracks but I didn't download them straight away, now when I want to down load them I cant and its asking me to pay for them again!! Can I not download them ?...
  • user-removed
  • Not applicable
  • 260 Views
  • 3 replies
  • 0 likes
  • Account
  • 260 Views
  • 3 replies
  • 0 likes

Christmas list suggestion in October

PlanPremiumCountrySweden DeviceXperia XZ3Operating SystemAndroid Pie My Question or Issue Hi,One of my suggested playlist in October was "God Jul" (Merry Christmas). Please try to keep the suggestion in accordance to season. Br,Patrik

  • Casual Listener
  • Plan Premium Country Sweden   Device Xperia XZ3 Operating System Android Pie   My Question or Issue  Hi, One of my suggested playlist in October was "God Jul" (Merry Chri...
  • Jose_M
  • Spotify Star
  • 370 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 370 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Disconnecting facebook when logged out on devices

I've been a Spotify user for a long time, but I'm about to reach my wits' end.To preface: I originally made an account through Facebook. After deactivating my Facebook account, I was logged out of Spotify on my desktop. Because I never separated my f...

  • Casual Listener
  • I've been a Spotify user for a long time, but I'm about to reach my wits' end. To preface: I originally made an account through Facebook.  After deactivating my Facebook account, I was logged ...
  • Daisy
  • Spotify Legend
  • 517 Views
  • 3 replies
  • 0 likes
  • Account
  • 517 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatic playlists don't get created

Hello!I had automatically generated playlist from day one. A few days later they just disappeared. I'm listening to music all day, so there should be enough information about my taste of music. But it only states: "Keep on listening to your favourite...

  • Casual Listener
  •   Hello! I had automatically generated playlist from day one.  A few days later they just disappeared. I'm listening to music all day, so there should be enough information about my taste...
  • Daisy
  • Spotify Legend
  • 308 Views
  • 3 replies
  • 0 likes
  • Account
  • 308 Views
  • 3 replies
  • 0 likes

I have a premium family subscription but I can only use it with wifi

Hi! I have a premium family subscrition but it only works when I’m connected to WiFi. On my phone it always says that I’m offline so I can only listen to the music I’ve downloaded...I can only use my actual premium account with all its opportunities ...

  • Newbie
  • Hi! I have a premium family subscrition but it only works when I’m connected to WiFi. On my phone it always says that I’m offline so I can only listen to the music I’ve downloaded...I can only u...
  • OneByBoo
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved Countries

PlanFreeCountryEgyptDeviceAcer LaptopOperating SystemWindows 10 So I just moved to Egypt from the US. Would changing my country settings to Egypt cause me to only have access for 14 days, even though I have moved there permanently. Or does this mean ...

  • Newbie
  • Plan Free Country Egypt Device Acer Laptop Operating System Windows 10   So I just moved to Egypt from the US. Would changing my country settings to Egypt cause me to only have acc...
  • user-removed
  • Not applicable
  • 770 Views
  • 6 replies
  • 0 likes
  • Free
  • 770 Views
  • 6 replies
  • 0 likes

Regd family premium being charged incorrectly

PlanFree/Premium ( premium for family )Country United statesDeviceweb versionOperating System(ubuntu v18+) My Question or Issue I have a bought a premium for family on 12th Nov 18. I found to be charged wrongly for $9.99/month insteadof promotional f...

  • Visitor
  •   Plan Free/Premium ( premium for family ) Country  United states Device web version Operating System (ubuntu v18+)   My Question or Issue  I have a bought a premi...
  • OneByBoo
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Discover Weekly photo

My Discover Weekly uses old facebook photo with my old girlfriend. Please move my old photo in this Discover Weekly!!!

  • Visitor
  • My Discover Weekly uses old facebook photo with my old girlfriend. Please move my old photo in this Discover Weekly!!!      
  • OneByBoo
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Travelling overseas

My Question or Issue Last year I traveled to the U.K. from NZ but had to open a new account as it wouldn’t let me access my account. When I returned to NZ this year, I could. I just wanted to access the playlists that I had and am off back to the u.k...

  • Newbie
  •     My Question or Issue  Last year I traveled to the U.K. from NZ but had to open a new account as it wouldn’t let me access my account. When I returned to NZ this year, I could. I...
  • OneByBoo
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profilo risulta sempre negli USA ma sono in Italia

My Question or Issue Ho cambiato mio profilo all'Italia e ho salvato ma quando vedo mio profilo c'e scritto sempre USA. Cosa devo fare?!!

  • Newbie
  •         My Question or Issue  Ho cambiato mio profilo all'Italia e ho salvato ma quando vedo mio profilo c'e scritto sempre USA. Cosa devo fare?!!
  • Guido
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country not changing

PlanFree/PremiumCountry UnitedOperating SystemWindows 10 My Question or IssueHi there, I am trying to change my country from Cyprus to United Kingdom in order to be able to link my UK bank account to spotify. Right now, it won't let me access it as I...

  • Newbie
  • Plan Free/Premium Country  United Operating System Windows 10   My Question or Issue Hi there,   I am trying to change my country from Cyprus to United Kingdom in order to be...
  • Guido
  • Spotify Legend
  • 260 Views
  • 2 replies
  • 0 likes
  • Account
  • 260 Views
  • 2 replies
  • 0 likes

Superuser Contribution pagamento duplicado

Na minha fatura veio o pagamento duplicado da minha conta premium. Com alguem já aconteceu? O que fazer?

  • Newbie
  • Na minha fatura veio o pagamento duplicado da minha conta premium. Com alguem já aconteceu? O que fazer?
  • Guido
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution "My Favorites" in the left column - Subitems "Favorite Artists", "Favorite Albums", "Favorite Songs"

PlanFreeCountryUSA DeviceSamsung ChromebookOperating SystemI don't know sorry. My Question or Issue Why is my favorites playlist only approximately 50 songs long when I know that it has at least 150+ songs on it?

  • Newbie
  • Plan Free Country USA  Device Samsung Chromebook Operating System I don't know sorry.  My Question or Issue  Why is my favorites playlist only approximately 50 songs long when...
  • Guido
  • Spotify Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Unlimited
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! account reset?

when i removed my facebook from my account my subscription and my history were gone so as my old invoices which were on my account.i did remove my facebook account etc because i thought i was hacked because a web player was keep playing it showed on ...

  • Newbie
  • when i removed my facebook from my account my subscription and my history were gone so as my old invoices which were on my account. i did remove my facebook account etc because i thought i was hac...
  • Jose_M
  • Spotify Star
  • 426 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 426 Views
  • 1 replies
  • 1 likes