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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263694 Views
  • 790 replies
  • 81 likes
  • Account
  • 263694 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129171 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129171 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72078 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72078 Views
  • 63 replies
  • 8 likes

Recibí correo de cobro

Buenos días hoy recibí un correo de spotify con un cobro de $45,pero desde el 2017 yo cambie mi cuenta a Free. Tengo dos cuentas y en las dos es Free. Ya revise recibos y solo tengo el del 2017

  • Visitor
  • Buenos días hoy recibí un correo de spotify con un cobro de $45,pero desde el 2017 yo cambie mi cuenta a Free. Tengo dos cuentas y en las dos es Free. Ya revise recibos y solo tengo el del 2017
  • osornios
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch to Student Discount

Hello, I have a $10 Spotify Premium subscription right now, but I'd like to switch to a Student subscription. I went to https://www.spotify.com/us/student/. When I clicked "Get Premium", it took me to https://www.spotify.com/us/account/subscription/....

  • Casual Listener
  • Hello, I have a $10 Spotify Premium subscription right now, but I'd like to switch to a Student subscription.  I went to https://www.spotify.com/us/student/.  When I clicked "Get Premium", ...
  • osornios
  • Spotify Star
  • 847196 Views
  • 227 replies
  • 7 likes
  • 847196 Views
  • 227 replies
  • 7 likes

Superuser Contribution Someone changed the email of my account and added a family package

Hi, I cant access my account. I check my emails from a mailbox i don't check so often and noticed I have received an email on april 15th 2018 for a change of email and I wasn't the one who changed it. Plus, someone added a family package to my accoun...

  • Visitor
  • Hi, I cant access my account. I check my emails from a mailbox i don't check so often and noticed I have received an email on april 15th 2018 for a change of email and I wasn't the one who changed it...
  • Aimee_T
  • Roadie
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution password reset does not work

I have followed the password reset link and chosen a new password, but when I try to login in the app it tells me I'm using the wrong password

  • Newbie
  • I have followed the password reset link and chosen a new password, but when I try to login in the app it tells me I'm using the wrong password
  • Aimee_T
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stolen account

I just got an email saying that I changed my email for my paid spotify account to a random one. I went through all the process, which is recommended in help , but it seems to last so long. How long am I gonna wait to get my account back ? Btw.. Spoti...

  • Newbie
  • I just got an email saying that I changed my email for my paid spotify account to a random one.  I went through all the process, which is recommended in help , but it seems to last so long.&nbs...
  • Aimee_T
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN'T EDIT ACCOUNT INFO

I've been trying to change some of my account details but keep getting the error "your email address was not available".Can someone help me with this?

  • Newbie
  • I've been trying to change some of my account details but keep getting the error " your email address was not available". Can someone help me with this?
  • Aimee_T
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Cant login

Hello everyone, I have a problem with Spotify.. I forgot email and password.. and I have a premium... I cant login to my account. Can you help me?

  • Newbie
  • Hello everyone, I have a problem with Spotify.. I forgot email and password.. and I have a premium... I cant login to my account.   Can you help me?
  • Luke
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Birthday gift given by spotify for the free use of premium services

Hello everyone, When spotify sends you the free gift of use of the premium services for one month. Do we have to contact them to remove it after the month is over or will they just roll it off and my status go back to the non premium services?

  • Newbie
  • Hello everyone,    When spotify sends you the free gift of use of the premium services for one month. Do we have to contact them to remove it after the month is over or will they just rol...
  • Bethany_Dawn
  • Community Legend
  • 2331 Views
  • 1 replies
  • 1 likes
  • 2331 Views
  • 1 replies
  • 1 likes

I want my account back

I just got an email saying I changed my email for my paid spotify account to a random one. I did not and I want my access back to my account.

  • Newbie
  • I just got an email saying I changed my email for my paid spotify account to a random one. I did not and I want my access back to my account.
  • kace32
  • Newbie
  • 236 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 236 Views
  • 2 replies
  • 0 likes

Android doesnt recognize premiim

Hello. I just got a new phone and on the new one I doesnt get premium when I log on to the spotify app.I use the exact same email and password on the old phone and new and I dont get premium on the new one. I have tried logging in and out. No luck. W...

  • Casual Listener
  • Hello. I just got a new phone and on the new one I doesnt get premium when I log on to the spotify app. I use the exact same email and password on the old phone and new and I dont get premium on the...
  • RobinEriksen
  • Casual Listener
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 335 Views
  • 1 replies
  • 0 likes

Music producion

Hey!I want to produce a song to spotify so everybody can hear it. But.I dont know how to do it, so can you please help me.

  • Newbie
  • Hey! I want to produce a song to spotify so everybody can hear it.  But. I dont know how to do it, so can you please help me.
  • DerMoriz
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

How to do?

My premium is paid by my telephone company. Now I've finished it but want to keep my Spotify premium account. how do I do?

  • Newbie
  • My premium is paid by my telephone company. Now I've finished it but want to keep my Spotify premium account. how do I do? 
  • Bethany_Dawn
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Playlists not on new phone

Hey, I just got a new phone, a Moto g5+ and I have the Starbucks partner Spotify premium account. I put my log in info, I don't use my Facebook, and none of my saved playlists or music is there. I have already tried clearing the data, uninstalling an...

  • Newbie
  • Hey, I just got a new phone, a Moto g5+ and I have the Starbucks partner Spotify premium account. I put my log in info, I don't use my Facebook, and none of my saved playlists or music is there. I ha...
  • Bittencourt
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Other
  • 203 Views
  • 1 replies
  • 0 likes

Change from Telia to regular Spotify

We have Spotify via Telia in Sweden, but will now change to another telephone company. We also have Spotify This way. Telia tills us that our Spotify will be terminated when We leave Telia, and We will have to start a New Spotify account. We have a L...

  • Newbie
  • We have Spotify via Telia in Sweden, but will now change to another telephone company. We also have Spotify This way. Telia tills us that our Spotify will be terminated when We leave Telia, and We wi...
  • Sebasty
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

Paying for Premium if I do not know my password and profile, cancel it

Hi, I have a problem with Spotify. I tried Spotify for free, but I do not have data for this account and I do not know how to get it. Can I please write your bank account, do you want to cancel Premium subscription in this account, please?

  • Casual Listener
  • Hi,   I have a problem with Spotify. I tried Spotify for free, but I do not have data for this account and I do not know how to get it. Can I please write your bank account, do you want to can...
  • Frajby_
  • Casual Listener
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account available in multiple countries

Hi, I'll travel to the USA next week will be available my premium account there? (my acc is linked to RO)

  • Casual Listener
  • Hi, I'll travel to the USA next week will be available my premium account there? (my acc is linked to RO)
  • andrei5090
  • Casual Listener
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Ich kann meinen PSN-Account nicht trennen

Ich habe meinen Spotify-Account mit einem PSN-Account verknüpft, auf den ich keinen Zugriff habe. Jetzt möchte ich auf meiner PS4 mit einem neuen PSN-Account Musik hören und Playlists herunterladen können, kann mich aber nicht einloggen, da mein Spot...

  • Newbie
  • Ich habe meinen Spotify-Account mit einem PSN-Account verknüpft, auf den ich keinen Zugriff habe. Jetzt möchte ich auf meiner PS4 mit einem neuen PSN-Account Musik hören und Playlists herunterladen k...
  • co11ectz
  • Newbie
  • 680 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 680 Views
  • 2 replies
  • 1 likes

Realizei o pagamanto mas ainda não estou premium

Fiz uma assinatura premium na minha conta, recebi uma mensagem de texto da operadora do cartão confirmando uma compra mas não estou premium ainda. Realizei a tentativa denovo, foi cobrado novamente mas de novo não deu certo, ou seja, paguei 2 vezes e...

  • Casual Listener
  • Fiz uma assinatura premium na minha conta, recebi uma mensagem de texto da operadora do cartão confirmando uma compra mas não estou premium ainda. Realizei a tentativa denovo, foi cobrado novamente m...
  • Bittencourt
  • Spotify Star
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Account hacked, updated and can’t find old playlists

Help- my account was hacked and upgraded to premium for family. Also my playlists are all gone. I was able to reset the password but that’s it.

  • Newbie
  • Help- my account was hacked and upgraded to premium for family.  Also my playlists are all gone.  I was able to reset the password but that’s it.
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgraded to family premium and playlists disappeared

I have just discovered that all my playlists are gone! I had made a huge one specially for my wedding in june and now I cannot reach it!The only change I did to my account was upgrade from premium to family premium!can anyone help me with this issu?

  • Newbie
  • I have just discovered that all my playlists are gone! I had made a huge one specially for my wedding in june and now I cannot reach it! The only change I did to my account was upgrade from premium ...
  • Melody
  • Community Manager
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 401 Views
  • 1 replies
  • 0 likes