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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383185 Views
  • 918 replies
  • 107 likes
  • Account
  • 383185 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166508 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166508 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97134 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97134 Views
  • 68 replies
  • 10 likes

Solved!! Transferir playlist para uma nova conta

Boa tarde, eu gostaria de copiar minhas playlists de minha conta *snip* para uma nova conta.Email da nova conta :*snip*Obrigado

  • Visitor
  • Boa tarde, eu gostaria de copiar minhas playlists de minha conta *snip* para uma nova conta. Email da nova conta :*snip* Obrigado
  • Bittencourt
  • Spotify Star
  • 1750 Views
  • 1 replies
  • 0 likes
  • Account
  • 1750 Views
  • 1 replies
  • 0 likes

Solved!! Can't search artists, even if connected

When I search an artist, it says that there is not resuslts offline and that I need to connect. But I'm logged in and I have a connexion. It's not working with my wifi or on 4G. I don't understand why it's not working. I have a Premium plan and a Sam...

  • Casual Listener
  • When I search an artist, it says that there is not resuslts offline and that I need to connect. But I'm logged in and I have a connexion. It's not working with my wifi or on 4G. I don't understand wh...
  • Billy-J
  • Spotify Star
  • 1834 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1834 Views
  • 3 replies
  • 0 likes

Cannot Connect to Facebook Friends

I just set up my Spotify account and when I click on Find Friends on the right of my desktop app, only one person shows up in the results list. After I follow them and click Find Friends again another single person will show up. I am connected to Fac...

  • Casual Listener
  • I just set up my Spotify account and when I click on Find Friends on the right of my desktop app, only one person shows up in the results list. After I follow them and click Find Friends again anothe...
  • caseymae
  • Casual Listener
  • 870 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 870 Views
  • 4 replies
  • 0 likes

How to change email on spotify if i use facebook to login?

I use facebook to login to spotify and i recently changed my email on facebook, but spotify still has my old email. So, i was wondering if there anyway for me to change it.

  • Newbie
  • I use facebook to login to spotify and i recently changed my email on facebook, but spotify still has my old email. So, i was wondering if there anyway for me to change it.
  • Billy-J
  • Spotify Star
  • 2992 Views
  • 1 replies
  • 0 likes
  • Account
  • 2992 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists not playing for me but are for others!

PlanPremiumCountryUnited KingdomDeviceiPhone 7 Plus & MacBook ProOperating SystemiOS 10 My Question or Issue Hi all, Pleading that someone knows the answer to this as I cannot find any other threads, and the only one I did find suggests setting up an...

  • Music Fan
  • Plan Premium Country United Kingdom Device iPhone 7 Plus & MacBook Pro Operating System iOS 10   My Question or Issue   Hi all,   Pleading that someone knows the answe...
  • Alfredo
  • Roadie
  • 538 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 538 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Account hacking?

PlanPremiumCountry HollandDeviceSamsung Galaxy 7Operating SystemWindows 10 My Question or Issue My profile logged me out when I was out on a holiday for 3 weeks and when I came back (today) I tried to log back in.Of course my password didn't work so ...

  • Newbie
  • Plan Premium Country  Holland Device Samsung Galaxy 7 Operating System Windows 10   My Question or Issue  My profile logged me out when I was out on a holiday for 3 week...
  • JuanSebastian
  • Roadie
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 365 Views
  • 1 replies
  • 0 likes

[Account] Language and Country change

PlanFreeCountry GermanyDeviceGoogle Pixel 2XLOperating SystemAndroid My Question or Issue My Spotify Account changed its language and country without me asking. I was never in the UK but the only country in the dropdownlist is UK. Couldnt find a topi...

  • Casual Listener
  • Plan Free Country  Germany Device Google Pixel 2XL Operating System Android   My Question or Issue  My Spotify Account changed its language and country without me asking. I w...
  • e28e1dvashcq614
  • Casual Listener
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 267 Views
  • 1 replies
  • 0 likes

Can't access premium account on desktop

PlanFree/PremiumCountry Device Operating System My Question or Issue I have premium on my mobile app and have several playlists downloaded since I upgraded 4 months ago. However, when I log into my account on the desktop, it has a different set of pl...

  • Newbie
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue  I have premium on my mobile app and have several playlists downloaded since I u...
  • Jose_M
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 319 Views
  • 1 replies
  • 0 likes

Someone using account on stolen phone

My phone was stolen, and I have seen strange activity on my spotify account. I believe whoever has it is using it. How do I force them to log out? I have already reset my password. Thanks!

  • Newbie
  •   My phone was stolen, and I have seen strange activity on my spotify account.  I believe whoever has it is using it.  How do I force them to log out?  I have already reset my pa...
  • Jose_M
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes

How to change email address

PlanPremiumCountryUKDeviceSamsung S7 edgeOperating SystemAndriod My Question or Issue How can i change the email address on my account. Can i contact a customer services avatar directly!? I have an account under the email i wish to migrate my current...

  • Newbie
  •   Plan Premium Country UK Device Samsung S7 edge Operating System Andriod   My Question or Issue  How can i change the email address on my account. Can i contact a customer ...
  • Jose_M
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • Account
  • 551 Views
  • 1 replies
  • 0 likes

Solved!! I forgot the email that is associated with my premium account

PlanFree/PremiumCountry canadaDevicepc and android phoneOperating Systemwindows 10 My Question or Issue I have been log out and i cant access my premium account.I have foolowed the instruction sugested by the web site but without success since i cant...

  • Visitor
  • Plan Free/Premium Country  canada Device pc and android phone Operating System windows 10   My Question or Issue  I have been log out and i cant access my premium account. I...
  • Jose_M
  • Spotify Star
  • 632 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 632 Views
  • 1 replies
  • 0 likes

Somebody else is playing from my account

one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceHuaweiOperating SystemAndroid My Question or Issue When i'm playing music, often another person starts playi...

  • Newbie
  • one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Huawei Operating System Android &nbsp...
  • Billy-J
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
  • 276 Views
  • 1 replies
  • 0 likes

Profile picture won't update in desktop app

PlanPremiumCountryBelgium DeviceMacbook Pro 2017Operating SystemMacOS 10.13.6 My Question or IssueMy Spotify account is connected to my Facebook account. I updated my profile picture on Facebook, but it won't update in the app.I have no idea whether ...

  • Composer
  • Plan Premium Country Belgium   Device Macbook Pro 2017 Operating System MacOS 10.13.6   My Question or Issue My Spotify account is connected to my Facebook account. I updated my ...
  • Loxer
  • Community Legend
  • 5284 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 5284 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to Login due to Firewall blocking Spotify

PlanFreeCountryRegistered in Singapore, now temporarily in Australia DeviceLenovo laptop Operating SystemWindows 10 My Question or IssueHi there, I am unable to login into my Spotify account, even after re-downloading the app on my desktop and changi...

  • Newbie
  • Plan Free Country Registered in Singapore, now temporarily in Australia  Device Lenovo laptop  Operating System Windows 10   My Question or Issue Hi there,   I am...
  • JuanSebastian
  • Roadie
  • 939 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 939 Views
  • 1 replies
  • 0 likes

60 Day Trial Promotion - Only got 30 Days

I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day Trial, so I'm a little confused and I hope you can help me resolve this! Thank you.(Saw this in another thread I used a Credit Card for recurri...

  • Casual Listener
  •   I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day Trial, so I'm a little confused and I hope you can help me resolve this! Thank you. ...
  • Laurenrobinsonn
  • Music Fan
  • 263 Views
  • 1 replies
  • 0 likes
  • Premium
  • 263 Views
  • 1 replies
  • 0 likes

Account Hijacked - Library Removed.

My account has been hijacked on a number of occasions. Each time I follow the instructions, change my password and log out of all devices. This seems to resolve it for a number of months but never completely. Surely Spotify could implement a two-step...

  • Newbie
  • My account has been hijacked on a number of occasions. Each time I follow the instructions, change my password and log out of all devices. This seems to resolve it for a number of months but never co...
  • merlijnv2000
  • Composer
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 240 Views
  • 1 replies
  • 0 likes

failed receive a pin

PlanFreeCountry indonesiaDeviceredmi 3sOperating Systemandroid marsmallow My Question or Issue me want to buy a premium account with my credit provider in indonesia, but i can't receive a pin message, how to fix it ?

  • Newbie
  •   Plan Free Country  indonesia Device redmi 3s Operating System android marsmallow   My Question or Issue  me want to buy a premium account with my credit provider in i...
  • Billy-J
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Access problem App

Plan Free Country Italy Device iPhone 6s Operating System iOS 11.4.1 My Question Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due volte, ho spento e riacceso il telefono, ho provato a creare un nuovo profilo, ho usato un ...

  • Newbie
  • Plan Free Country  Italy Device iPhone 6s Operating System iOS 11.4.1   My Question  Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due v...
  • Alfredo
  • Roadie
  • 361 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 361 Views
  • 1 replies
  • 0 likes

Um modo de segurança melhor

My Question or IssueTem como eu adicionar um modo que peça uma verificação de duas etapas ou sms quando eu logar em um novo dispositivo? Infelizmente tive stress no trabalho após ficar brigando com um oriental pra quem iria escutar a música na minha ...

  • Casual Listener
  • My Question or Issue Tem como eu adicionar um modo que peça uma verificação de duas etapas ou sms quando eu logar em um novo dispositivo? Infelizmente tive stress no trabalho após ficar brigando com...
  • Bittencourt
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Security
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution 60 day free trial Aug 2018

PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueHiI signed up today using the 2 links shown on the attachments but I only got a 30 day free trial instead of the advertised 60 day. Please can you correct this err...

Spotify_1.PNG Spotify_2.PNG
  • Newbie
  •   Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android   My Question or Issue Hi I signed up today using the 2 links shown on the attachments but I only got...
  • JuanSebastian
  • Roadie
  • 1157 Views
  • 1 replies
  • 0 likes
  • Free
  • 1157 Views
  • 1 replies
  • 0 likes