Unable to enable "Show my current Top Artists" & problem with privacy of playlists

[user-removed]

Plan

Premium

Device

iPhone 4S, Samsung Galaxy, Macbook Pro

Operating System

iOS 9, Android, Windows 10, MacOS

My Question or Issue

1. Unable to enable (Settings>Social>) "Show my current Top Artists"

• automatically turns off after restart
• "Publish my activity on Spotify" and other settings work fine

2. Problem with privacy of followed and created playlists

• private playlists don't show up on my profile as intended but I need to press "Make Secret" before I am able to make them public

[user-removed]

Have you tried uninstalling and reinstalling?

[user-removed]

What I tried to fix the problem:

• reinstalling the app on my iPhone (iOS 9.3.5 - the button "Show my current Top Artists" isn't even there, I can only see "private session" and "publish activity") and reinstalling the Windows Desktop App
• creating a new account on my Desktop PC -> everything works fine on this acc
• changing language of the spotify desktop app

[Guido]

Hey @user-removed.

Thanks for getting back to us.

It's possible that something is up with your account. Would you mind using the new account you created?

No worries, if you make sure your music collection is stored in public playlists, you can visit your old account with your new account and grab all your songs from there. You can visit your old account by putting the following string in the search bar:     spotify:user:username

Don't forget to replace username with your own username. Oh and by the way, If you want to use the same email address for your new account, you'll have to close your old account. You'll have 7 days to visit your old account and find your music there. 

We hope you'd like to try this! It's a lot quicker than it might seem. Let us know if you have further questions.

Have a nice day 🙂