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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080864 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080864 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50002 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50002 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146514 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146514 Views
  • 4840 replies
  • 118 likes

Help: Using Spotify at home and on the move

I have the Spotify Premium family plan. My account is hooked up to our Amazon Echo, as well as on my phone, and my wife has her own on her phone. If I'm outside the house listening to music, and she plays a song on the Amazon Echo, since it's on my a...

  • Newbie
  • I have the Spotify Premium family plan. My account is hooked up to our Amazon Echo, as well as on my phone, and my wife has her own on her phone.   If I'm outside the house listening to music,...
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Creating new account can I keep downloaded music.

Hi.I created my spotify account with facebook, which has a deactivated email and I cannot change it, and strongly dislike how my username is random numbers , and I want to make a new account with a new email because of it. I will be purchasing premiu...

  • Newbie
  • Hi. I created my spotify account with facebook, which has a deactivated email and I cannot change it, and strongly dislike how my username is random numbers , and I want to make a new account with a...
  • Jacob
  • Community Legend
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution DOPPIO ACCOUNT MA UNO NON TRASMIGRATO

Buongiorno,sono passato a Premiujm Family. Avevo due account diversi con differenti playlist. Sul Premium Family ho adesso solo l'account che ho indicato nel passaggio. Come faccio ad avere le playlist del secondo account, o anche il secondo account ...

  • Not applicable
  • Buongiorno, sono passato a Premiujm Family. Avevo due account diversi con differenti playlist. Sul Premium Family ho adesso solo l'account che ho indicato nel passaggio. Come faccio ad avere le play...
  • Guido
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution I CAN'T LOG IN. HELP PLEASE!!

I was using the offline mode. And I accidentally logged out from my acount. Now, I can not log in because it says be online. But I can not be online because I was using the offline mode, when I logged out. PLEASE HELP

  • Newbie
  • I was using the offline mode. And I accidentally logged out from my acount. Now, I can not log in because it says be online. But I can not be online because I was using the offline mode, when I logge...
  • ZullyB
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Spotify profile picture

Sick of my picture on Spotify. How do I change my spotify profile picture to my instagram picture (instead of my facebook picture)?

  • Newbie
  • Sick of my picture on Spotify.  How do I change my spotify profile picture to my instagram picture (instead of my facebook picture)?
  • fipper-us
  • Newbie
  • 1389 Views
  • 2 replies
  • 0 likes
  • 1389 Views
  • 2 replies
  • 0 likes

All playlists deleted

Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but noone had. After this happened I also noticed that...

  • Newbie
  • Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but...
  • Luke
  • Spotify Star
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Spotify username is a bunch of letters and numbers, and resetting my password canned my old account!

So this is my 2nd account i've made for my carrer with the intention of adding stuff to my promo playlist and crud, and the 1st account I hate. My original account's screenname was "Statichoodlum", when I signed up, it showed Statichoodlum as the scr...

  • Newbie
  • So this is my 2nd account i've made for my carrer with the intention of adding stuff to my promo playlist and crud, and the 1st account I hate. My original account's screenname was "Statichoodlum", w...
  • Jacob
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Getting the 60 day free trial

I decided to get the 60 day free trial after seeing ads about it. Though when i activated the free trial I only got a 30 day free trial. Why is this happening???

  • Casual Listener
  • I decided to get the 60 day free trial after seeing ads about it. Though when i activated the free trial I only got a 30 day free trial. Why is this happening???
  • Maxim
  • Spotify Star
  • 25292 Views
  • 5 replies
  • 0 likes
  • Free
    Premium
  • 25292 Views
  • 5 replies
  • 0 likes

Abroad

  • Casual Listener
  • Maxim
  • Spotify Star
  • 645 Views
  • 3 replies
  • 0 likes
  • 645 Views
  • 3 replies
  • 0 likes

username

When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?

  • Newbie
  • When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?
  • Luke
  • Spotify Star
  • 777 Views
  • 1 replies
  • 2 likes
  • 777 Views
  • 1 replies
  • 2 likes

Superuser Contribution Login problems - not abroad anymore

Hello. I’m trying to login but the app still thinks I’m abroad when I’m actually stateside. It won’t let me login via FB or my email and password. Help.

  • Newbie
  • Hello. I’m trying to login but the app still thinks I’m abroad when I’m actually stateside. It won’t let me login via FB or my email and password. Help. 
  • Melody
  • Community Manager
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 184 Views
  • 1 replies
  • 0 likes

Artist with many profiles

Hi! I´m a label manager and few days ago we release an ep of an artist called Thimble. As I can see, this artist have many profiles, almost one for each release. He told me that all that release are from him, but don´t understant why so many profiles...

  • Newbie
  • Hi! I´m a label manager and few days ago we release an ep of an artist called Thimble. As I can see, this artist have many profiles, almost one for each release. He told me that all that release are ...
  • osornios
  • Spotify Star
  • 757 Views
  • 1 replies
  • 0 likes
  • artist profiles
  • 757 Views
  • 1 replies
  • 0 likes

horrible customer service

My account was hacked ive been emailing some kind of bot about the issue and there asking for a screen shot of my bank statement seems fishy there should be some kind of hotline on there web site after i get this problem resolved ill never use this a...

  • Newbie
  • My account  was hacked ive been emailing some kind of bot about the issue and there asking for a screen shot of my bank statement seems fishy there should be some kind of hotline on there web si...
  • Jacob
  • Community Legend
  • 261 Views
  • 1 replies
  • 1 likes
  • hacked
  • 261 Views
  • 1 replies
  • 1 likes

Hacked account all playlists removed

I wanted to listen to my Spotify today and I couldn’t log in so I thought I forgot my password so I reset it and made a new password and logged in and all my playlists were gone ! I only had two playlists with some German music I have never seen befo...

  • Newbie
  • I wanted to listen to my Spotify today and I couldn’t log in so I thought I forgot my password so I reset it and made a new password and logged in and all my playlists were gone ! I only had two play...
  • Sebasty
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change email adres

This is a bug, not idea. When I change email adress this change is instant. After second change I'm getting confirmation email. Email should be sent with every email change request.

  • Newbie
  • This is a bug, not idea.  When I change email adress this change is instant. After second change I'm getting confirmation email. Email should be sent with every email change request.
  • ZullyB
  • Roadie
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Cant login

Hi Can you help me to fix my problem? my problem is i cant login but my email and password are correct

  • Newbie
  • Hi  Can you help me to fix my problem?  my problem is i cant login but my email and password are correct
  • Luke
  • Spotify Star
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone have used my email to register an account

Someone from Italy registered Yesterday in Spotify an account with my email.I got the confirmation email and I didn't click anything because it was not me.Even I haven't clicked the link to confirm today I got another email from spotify in italian sa...

  • Newbie
  • Someone from Italy registered Yesterday in Spotify an account with my email. I got the confirmation email and I didn't click anything because it was not me. Even I haven't clicked the link to confi...
  • Daisy
  • Spotify Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 223 Views
  • 1 replies
  • 0 likes

Cant login because my account is offline

My account was in offline mode and somehow i manage to log out and now i cant log in to my account from my phone cuz it says ure offline be online,how do i turn on the online mode without getting into my account ??

  • Newbie
  • My account was in offline mode and somehow i manage to log out and now i cant log in to my account from my phone cuz it says ure offline be online,how do i turn on the online mode without getting int...
  • briannaflo
  • Casual Listener
  • 300 Views
  • 3 replies
  • 0 likes
  • Account
  • 300 Views
  • 3 replies
  • 0 likes

Premium account hijacked

Hi!This morning I found out that someone has changed both my email address and password on my Spotify account around 1am, cheeky **bleep**. And for some reason, Spotify didn't bother to ask for my confirmation, so I'd like Spotify to close that accou...

  • Newbie
  • Hi! This morning I found out that someone has changed both my email address and password on my Spotify account around 1am, cheeky **bleep**.  And for some reason, Spotify didn't bother to ask f...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

My Payment details are not offered for change

Hi,under subscription I cannot find any of my payment details. I need to access them for change. How can I find them. I followed the help instructions, but there is not anything....

  • Newbie
  • Hi, under subscription I cannot find any of my payment details. I need to access them for change. How can I find them. I followed the help instructions, but there is not anything....  
  • Jacob
  • Community Legend
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes