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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9089 Views
  • 1 replies
  • 9 likes
  • Security
  • 9089 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482540 Views
  • 979 replies
  • 111 likes
  • Account
  • 482540 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211016 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211016 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121009 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121009 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can´t manage Podcast

PlanPremiumCountryArgentina Hi community! I've got a podcast with another two Spotify users, but the only one who can manage the show is the one who created it on Spotify. Is there a way the three of us can manage the show, see statistics, etcetera?I...

  • Casual Listener
  • Plan Premium Country Argentina    Hi community! I've got a podcast with another two Spotify users, but the only one who can manage the show is the one who created it on Spotify. Is the...
  • Guido
  • Spotify Legend
  • 907 Views
  • 3 replies
  • 0 likes
  • Other
  • 907 Views
  • 3 replies
  • 0 likes

They broke my account

They broke my account. I changed my password, all my playlists, my music, have disappeared. Somehow can not be restored? Then I would be making a completely new account and then we should put everything back as it was. It is possible ?

  • Casual Listener
  • They broke my account. I changed my password, all my playlists, my music, have disappeared. Somehow can not be restored? Then I would be making a completely new account and then we should put ev...
  • Jose_M
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Can't Disconnect an Unknown Device From My Account

Hi Spotify Family-For a few months now, there has been an unknown device connected to my Spotify account called "PS4-228". I do not own a PS4, nor have I ever owned one. I have tried disconnecting every device and re-connecting- no luck; it's still t...

  • Casual Listener
  •   Hi Spotify Family- For a few months now, there has been an unknown device connected to my Spotify account called "PS4-228". I do not own a PS4, nor have I ever owned one. I have tried discon...
  • Jose_M
  • Spotify Star
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 484 Views
  • 1 replies
  • 0 likes

Someone else using account?

I have a premium account in the United States, but it is being used by someone else, who I assume is from the Netherlands based on the music they listen to. I've changed my password twice and logged out of all devices 3 times but they keep getting on...

  • Newbie
  •   I have a premium account in the United States, but it is being used by someone else, who I assume is from the Netherlands based on the music they listen to. I've changed my password twice and...
  • Jose_M
  • Spotify Star
  • 284 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 284 Views
  • 1 replies
  • 1 likes

Mail Your Subscription is on hold

PlanPremiumCountry NetherlandsDevice(iPhone XS)Operating System(iOS 10) My Question or Issue I received a mail (see image) which I don't trust and understand.

  • Newbie
  • Plan Premium Country  Netherlands Device (iPhone XS) Operating System (iOS 10)   My Question or Issue  I received a mail (see image) which I don't trust and understand.
  • Billy-J
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Personally made playlists.

Plan. Premium. Country. Device. (ipod , Samsung Galaxy, Windows 10 Laptop)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. I am a premium monthly playing member. Unwanted songs keep playing on my personally made playlists...

  • Music Fan
  • Plan. Premium. Country.  Device. (ipod , Samsung Galaxy, Windows 10 Laptop) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue.  ...
  • blackspark00
  • Music Fan
  • 676 Views
  • 6 replies
  • 0 likes
  • Other
    Premium
  • 676 Views
  • 6 replies
  • 0 likes

Solved!! Release Radar Disappeared

PlanPremiumCountry South AfricsDevicePixel 3 XL, but now all devicesOperating SystemAndroid 9 Pie, but noe Web Player etc. My Question or Issue I got a new phone yersterday, a Puixel 3 XL. I installed Spotify, and wanted to check out my new Release R...

  • Casual Listener
  • Plan Premium Country  South Africs Device Pixel 3 XL, but now all devices Operating System Android 9 Pie, but noe Web Player etc.   My Question or Issue  I got a new phone ye...
  • Cyberchaos
  • Casual Listener
  • 9222 Views
  • 12 replies
  • 8 likes
  • Premium
  • 9222 Views
  • 12 replies
  • 8 likes

Superuser Contribution XV ideo...logy (portuguese-BR)

Na versão lite, adicionar o dia, mês, ano, horas e minutos que a playlist foi criada. Havia essa função antigamente, é extremamente necessário que voltem atrás. Sugiro adicionarem as horas que "a música for adicionada na playlist". Facilitaria muito ...

  • Casual Listener
  • Na versão lite, adicionar o dia, mês, ano, horas e minutos que a playlist foi criada. Havia essa função antigamente, é extremamente necessário que voltem atrás. Sugiro adicionarem as horas que "a mús...
  • Katerina
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pre-installed music?

I am a premium member. When I installed the Android app, there are alot of songs by artists/songs I never heard of or downloaded showing in "Your Library". I have cleared memory, uninstalled/reinstalled and these artists/songs still show up. How do I...

  • Newbie
  • I am a premium member.  When I installed the Android app, there are alot of songs by artists/songs I never heard of or downloaded showing in "Your Library".  I have cleared memory, uninstal...
  • Katerina
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account is not eligible

Please fix my account.. I choose premium but tells me your not eligible..

  • Casual Listener
  • Please fix my account.. I choose premium but tells me your not eligible.. 
  • Katerina
  • Spotify Legend
  • 9932 Views
  • 1 replies
  • 0 likes
  • Account
  • 9932 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to UNrevoke hulu?

So I accidently pressed the "Revoke Access" button for HULU and I don't know how to undo it? HELP!!!!!

  • Newbie
  • So I accidently pressed the "Revoke Access" button for HULU and I don't know how to undo it? HELP!!!!!
  • Katerina
  • Spotify Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • Other
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for college use (multiple users)

I work at a college with a testing centre and multiple computer stations. We are looking into purchasing a license for an music app that would allow students to plug into their work station and listen to music of their choice while taking tests. The ...

  • Newbie
  • I work at a college with a testing centre and multiple computer stations. We are looking into purchasing a license for an music app that would allow students to plug into their work station and liste...
  • Katerina
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error Code 3 - Support Needed

I am actually writing this on my wife's free account since my paid account won't let me log in no matter what we try..online, on the desktop app, or on the iphone app. Talk about frustrating! So this morning Spotify decided, on its own, to log me out...

  • Newbie
  • I am actually writing this on my wife's free account since my paid account won't let me log in no matter what we try..online, on the desktop app, or on the iphone app.  Talk about frus...
  • Katerina
  • Spotify Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • Login
  • 422 Views
  • 1 replies
  • 0 likes

My account and playlists are not publically viewable.

Hi my spotify account is called pokémanteagen and is not publically viewable and it's playlists are not either.Plan - FreeCountry - USA Device - iPadOperating System - iOS 12

  • Visitor
  • Hi my spotify account is called pokémanteagen and is not publically viewable and it's playlists are not either. Plan - Free Country - USA  Device - iPad Operating System - iOS 12  
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify na premium "kapot"?

Hallo ik heb Spotify Premium gekocht voor een maand! Het was zeker een aanrader om nog eens opnieuw te kopen. Maar na dat deze maand afgelopen is krijg ik foutmelding 17 op mijn computer, op mijn gsm staat er minimum 14 dagen gebruiken in buitenland ...

  • Newbie
  •   Hallo ik heb Spotify Premium gekocht voor een maand! Het was zeker een aanrader om nog eens opnieuw te kopen. Maar na dat deze maand afgelopen is krijg ik foutmelding 17 op mijn computer, op ...
  • Katerina
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 302 Views
  • 1 replies
  • 0 likes

Disconnect Spotify from Facebook (2018)

PlanPremium CountryUSA It's 2018 and people are no longer using or wanting to use Facebook. It's stressful and unfair that I've been a Premium Spotify member for four years now and I don't have the choice of deactivating my Facebook or deleting my ac...

  • Visitor
  • Plan Premium   Country USA       It's 2018 and people are no longer using or wanting to use Facebook. It's stressful and unfair that I've been a Premium Spotify member for...
  • Jose_M
  • Spotify Star
  • 917 Views
  • 1 replies
  • 1 likes
  • Login
    Premium
    Subscription
  • 917 Views
  • 1 replies
  • 1 likes

Disconnect other device from my Spotify Account

Hi. My ex is still using my spotify account and I wanted to 'unlink' or disconnect his android device to my account. What should I do? Hope you can help me out..

  • Casual Listener
  • Hi. My ex is still using my spotify account and I wanted to 'unlink' or disconnect his android device to my account.   What should I do? Hope you can help me out..
  • AS7
  • Gig Goer
  • 6091 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 6091 Views
  • 2 replies
  • 0 likes

Solved!! Spotify for Artists, no reply and cannot access.

PlanPremiumCountryU.S. DeviceGalaxy S9+/Macbook Pro 2017Operating SystemMac OS Mojave My Question or IssueI have tried getting in touch with Spotify for artists to claim my profile, I gave all the info required and I have heard nothing back. I really...

  • Regular
  • Plan Premium Country U.S.   Device Galaxy S9+/Macbook Pro 2017 Operating System Mac OS Mojave    My Question or Issue I have tried getting in touch with Spotify for artists ...
  • Maxim
  • Spotify Star
  • 2099 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2099 Views
  • 1 replies
  • 0 likes

account seems to be deleted after password recovery

helloafter i reset my password the account has been changed from premium to freealso username has been changed to a string of numbers and all playlistsmailadress and that stuff is still the sameohh and the account has never been linked to facebookany...

  • Visitor
  • hello after i reset my password the account has been changed from premium to free also username has been changed to a string of numbers and all playlists mailadress and that stuff is still the sam...
  • mosohodPeti
  • Composer
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

There is no “Liked From Radio”

I have read that there is section in “your library” that saves the songs you thumbed up which is called “Liked from Radio” There is no such a thing in my Library. Where can I find it? Thanks. My devise is iPhone

  • Newbie
  • I have read that there is section in “your library” that saves the songs you thumbed up which is called “Liked from Radio”   There is no such a thing in my Library.  Where can I find it?...
  • Skyhawk2015
  • Casual Listener
  • 1091 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
  • 1091 Views
  • 1 replies
  • 0 likes