my spotify is not loading and the screen is black.

[fd121]

I have tried turning my computer on and off and my wifi connection is secure

[Maria]

Hey there @fd121,

Thanks for reaching out on the Community!

We had a look in to this and we can see that few users recently reported issues with the Web Player. However, our tech folks has since made some tweaks backstage, so everything should be up and running again. 

Just to confirm, are you still experiencing issues with this? If so, could you let us know if it happens both with the app and with the Web Player?

We'll keep an eye out for your reply.