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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Thursday
spamgoesintrash1234
Newbie
1336 Views
11 replies
4 likes
Other

1336 Views
11 replies
4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
17507 Views
8 replies
1 likes
Other

17507 Views
8 replies
1 likes

Strategic advantage

One way I think spotify could become even more popular is by understanding its business. Which could be mistaken for online music streaming when in reality it should be mobile audio streaming. So a way a competitor like Sirius xm has some advantage i...

Logantuel16
Newbie
One way I think spotify could become even more popular is by understanding its business. Which could be mistaken for online music streaming when in reality it should be mobile audio streaming. So a w...
2018-01-24 9:59:44 PM
546 Views
0 replies
0 likes

546 Views
0 replies
0 likes

Removed the songs on a single but I can still see the single with no songs on it.

It appears Spotify deleted the single “getting money still sad too” but the single still shows up in Spotify based on the picture but there is no song on it. Was this song removed? If so why? Or is this a mistake?

SAGe13
Newbie
It appears Spotify deleted the single “getting money still sad too” but the single still shows up in Spotify based on the picture but there is no song on it. Was this song removed? If so why? Or is t...
2018-01-24 9:57:48 PM
391 Views
0 replies
0 likes
Other

391 Views
0 replies
0 likes

Cannot control Chromecast volume from Android phone

I've had this problem for a long time, for as long as I've had my Chromecast, if memory doesn't fail me. I open Spotify on my Moto G4, connect to my Chromecast (2nd gen), start playing something, and it's OK, I can control the volume. I know for sure...

nwerneck
Casual Listener
I've had this problem for a long time, for as long as I've had my Chromecast, if memory doesn't fail me. I open Spotify on my Moto G4, connect to my Chromecast (2nd gen), start playing somet...
2017-12-26 9:09:46 PM
2018-01-24 9:55:03 PM
mattfueh
Casual Listener
1256 Views
1 replies
6 likes

1256 Views
1 replies
6 likes

Spotify Web Player Issues (Two Weeks)

The webplayer has been down for two weeks for myself and everyone I've asked at work. The screen is black (Issue 1)/disfigured (Issue 2) or IF the GUI is shown (rarely), the songs won't play. In most cases the screen is completely black or white. Thi...

qandrewq
Newbie
The webplayer has been down for two weeks for myself and everyone I've asked at work. The screen is black (Issue 1)/disfigured (Issue 2) or IF the GUI is shown (rarely), the songs won't play. In most...
2018-01-24 6:30:58 PM
2018-01-24 8:40:53 PM
Sebasty
Spotify Star
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Solved!! Fake/scam website?

https://spotify-us.com/es/?premium People have been sharing this.It looks super fake.

Avantyr
Newbie
https://spotify-us.com/es/?premium People have been sharing this. It looks super fake.
2018-01-24 5:33:28 PM
2018-01-24 8:31:33 PM
intangibleitaca
Newbie
2808 Views
2 replies
0 likes

2808 Views
2 replies
0 likes

[Desktop][Windows 10] Resizing on different display resolutions / aspect ratios

When resizing on displays of different resolutions and/or aspect ratios, the Windows 10 Desktop Application version 1.0.56.451.gb2f539fc has issues rendering on a different display: specifically maintaining original aspect ratio and resolution. What ...

wunderBarr7
Newbie
When resizing on displays of different resolutions and/or aspect ratios, the Windows 10 Desktop Application version 1.0.56.451.gb2f539fc has issues rendering on a different display: specifi...
2017-06-15 7:48:01 PM
2018-01-24 8:21:42 PM
andremoraisp
Newbie
3110 Views
8 replies
11 likes
Other

3110 Views
8 replies
11 likes

Spotify stopped working on Firestick

When I try to start Spotify on Kindle Firestick, it says, You're Offline. I'm not offline--I can stream Netflix, Prime, etc. I called Amazon Tech Support and cleared cache, uninstalled, reinstalled, etc. They said there was nothing they could do to h...

skjpm
Regular
When I try to start Spotify on Kindle Firestick, it says, You're Offline. I'm not offline--I can stream Netflix, Prime, etc. I called Amazon Tech Support and cleared cache, uninstalled, reinstalled, ...
2018-01-15 5:07:08 AM
2018-01-24 5:49:59 PM
Sebasty
Spotify Star
13074 Views
13 replies
0 likes

13074 Views
13 replies
0 likes

phishing site!!

Hellou, today i get a messages to whatsapp, about a free subscrition for one years of spotify with a link http://spotify-us.com, that domain is yours?? there are already some friends who have received the same messages. attached capture, greetings.

rueldu
Casual Listener
Hellou, today i get a messages to whatsapp, about a free subscrition for one years of spotify with a link http://spotify-us.com, that domain is yours?? there are already some friends who have r...
2018-01-24 3:42:29 PM
2018-01-24 4:09:04 PM
rueldu
Casual Listener
879 Views
2 replies
0 likes

879 Views
2 replies
0 likes

account overlapping

Hey, It seems like I have somene else coneccted to my account, so everytime I try to listen to my music it's constantly interrupted by this other account's music. And on top of that now I have all of his/her playlists on my account. What do I do? tha...

user-removed
Visitor
Hey, It seems like I have somene else coneccted to my account, so everytime I try to listen to my music it's constantly interrupted by this other account's music. And on top of that no...
2018-01-24 12:28:33 PM
2018-01-24 3:40:16 PM
user-removed
Not applicable
464 Views
2 replies
0 likes

464 Views
2 replies
0 likes

Advertising in concerts near you

I think it's a great idea to promote artist concerts that appear on users lists ....I even took advantage and bought tickets ....However one concert in particular was promoted "Steely Dan" in south Florida this coming spring ...Pictured are both ... ...

frm11251947
Newbie
I think it's a great idea to promote artist concerts that appear on users lists ....I even took advantage and bought tickets ....However one concert in particular was promoted "Steely Dan" in south F...
2018-01-24 2:28:13 PM
405 Views
0 replies
0 likes

405 Views
0 replies
0 likes

Solved!! Spotify keeps randomly switching to Web Player

Lately, when I am listening to my playlists on my iphone 7 or my desk top computer, Spotify will randomly switch out of my playlist and on to Web Player and play a random song. How can I stop this?

dal3macio
Casual Listener
Lately, when I am listening to my playlists on my iphone 7 or my desk top computer, Spotify will randomly switch out of my playlist and on to Web Player and play a random song. How can I s...
2017-10-03 10:17:13 PM
2018-01-24 11:50:19 AM
Evgenii
Casual Listener
88878 Views
19 replies
10 likes
Web Player

88878 Views
19 replies
10 likes

cant sync "what you've listened to" on FB

I used to be able to sync what ive been listening to on FB,but it stopped working since sep last year.I think I deactivated and reactivated my fb account a few time，I tried relog in to spotify on both my phone and laptop a few times, and i tried disc...

12739527
Newbie
I used to be able to sync what ive been listening to on FB, but it stopped working since sep last year. I think I deactivated and reactivated my fb account a few time， I tried relog in to spotify ...
2018-01-24 5:26:04 AM
367 Views
0 replies
0 likes

367 Views
0 replies
0 likes

Google Home: Stop after one song

For some reason, when I say "Play X on Spotify" it plays the song just fine, but after the song is over, it randomly plays other songs. How can I stop this?

gorbiWTF
Casual Listener
For some reason, when I say "Play X on Spotify" it plays the song just fine, but after the song is over, it randomly plays other songs. How can I stop this?
2018-01-23 8:51:28 PM
1497 Views
0 replies
16 likes
Other

1497 Views
0 replies
16 likes

Disattivare funzione "riproduzione casuale"

Ciao a tutti,vorrei chiedere un aiuto su come disattivare la funzione di riproduzione casuale delle playlist offline. Specifico che sono utente premium e utilizzo la app di Spotify per Windows Phone (Lumia 930). Ho provato a premere il pulsante "ripr...

emiliozoppi
Newbie
Ciao a tutti, vorrei chiedere un aiuto su come disattivare la funzione di riproduzione casuale delle playlist offline. Specifico che sono utente premium e utilizzo la app di Spotify per Windows Phon...
2015-09-02 9:17:16 PM
2018-01-23 7:10:59 PM
LorenzoValsoia
Newbie
8995 Views
1 replies
1 likes

8995 Views
1 replies
1 likes

Not Following Artists I have followed in the past.

I've noticed that a lot of artists I followed last year are not showing that I am not longer folowing them. Has anyone else had this?

masterchalders
Casual Listener
I've noticed that a lot of artists I followed last year are not showing that I am not longer folowing them. Has anyone else had this?
2018-01-23 1:55:52 PM
2018-01-23 5:03:08 PM
djtonamex
Music Fan
508 Views
3 replies
0 likes

508 Views
3 replies
0 likes

Block spotify firewall

I would like to block the spotify app in my company, but which ports and which protocol does spotify use for the music stream?

Malhuks
Newbie
I would like to block the spotify app in my company, but which ports and which protocol does spotify use for the music stream?
2018-01-22 7:08:29 PM
2018-01-23 2:14:36 PM
Sebasty
Spotify Star
11776 Views
1 replies
0 likes

11776 Views
1 replies
0 likes

Feedback Form

I have an idea.It's pretty simple. Create a Feedback Form (instead of forum, like currently, I start a topic just because I wat to suggest something) for Spotify users to send their feedbacks. On any matter, especially user experience. Because we use...

radin101
Newbie
I have an idea. It's pretty simple. Create a Feedback Form (instead of forum, like currently, I start a topic just because I wat to suggest something) for Spotify users to send their feed...
2017-12-06 3:40:21 PM
2018-01-23 8:36:38 AM
Mashood
Casual Listener
1014 Views
1 replies
2 likes

1014 Views
1 replies
2 likes

Denon AVR-X2200W Spotify connect crashes when phone comes out of standby

I'm having a very strange network issue with my Denon AVR-X2200W receiver when using Spotify connect. The situation: I stream music on the receiver using Spotify connect. When my phone (OnePlus 5, Android) wakes up from standby, i.e. when I unlock it...

rickvk
Casual Listener
I'm having a very strange network issue with my Denon AVR-X2200W receiver when using Spotify connect. The situation: I stream music on the receiver using Spotify connect. When my phone (OneP...
2018-01-03 5:57:32 PM
2018-01-23 6:37:29 AM
serkamo
Newbie
2505 Views
7 replies
1 likes
Denon

2505 Views
7 replies
1 likes

[Web Player] Volume resetting volume

I have a problem with the volume resetting to 100% everytime the music switsches to an ad. And when it switsches back to the music it's reset to 100% volume again

petertroeger
Casual Listener
I have a problem with the volume resetting to 100% everytime the music switsches to an ad. And when it switsches back to the music it's reset to 100% volume again 😞
2017-03-09 4:31:53 PM
2018-01-23 2:07:30 AM
racinreaver
Casual Listener
10188 Views
9 replies
10 likes
Web Player
Windows

10188 Views
9 replies
10 likes

More metadata could prevent new releases from disappearing into nirvana

Thank you for publishing lots of new releases. But if you look at some examples from the classical genre, e.g. :Bach: Goldberg Variations, BWV 988 von Johann Sebastian Bachit is almost worthless for friends of this music not having complete metadata ...

kleementine
Casual Listener
Thank you for publishing lots of new releases. But if you look at some examples from the classical genre, e.g. : Bach: Goldberg Variations, BWV 988 von Johann Sebastian Bach it is almost worthless ...
2018-01-23 1:47:33 AM
387 Views
0 replies
0 likes
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387 Views
0 replies
0 likes

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