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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Will stop payment this month.
i can’t add my address when adding my daughter to the family premium.
After receiving invite link, I tried to enter the registered address, but even the building name can't be found. Tried to use incognito and even registered on the exact location but still can't find.
PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6 ProOperating SystemWindows 11 My Question or IssueI have just cancelled the premium I was receiving through my phone plan and purchased Duo to share with a family member, we live in a fairly isolat...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBoth my children stay away from home for protracted periods of time, my daughter in Middlesbr...
My husband created our premium family account. He does not listen to audiobooks and I would like the ability to use those hours. Can we change who the account manager is on our family plan?
I want to start listening to audiobooks on my premium family plan, but have just discovered my husband is our plan manager and so only he can. He has no interest in audiobooks. This is absolutely ridiculous that we can't make use of a feature we're p...
PlanPremiumCountryAustralia DeviceiPhone?Operating SystemiOS My Question or Issuei added a new family member yesterday but they are still receiving advertisements. They are listed in my plan. What can we do to remove ads?
PlanPremiumCountryGermanyDevice(iPhone 12.)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy partner invited me to his family account. But when I enter with my app I am not in my individual account but in his. This also m...
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Członkowie rodziny, którzy chcą dołączyć do mojego konta premium family mimo że wpisują dokładnie ten sam adres nie mogą dołączyć przez komunikat o błędnym adresie. Co może być przyczyną ?
Already input similar address as per listed in the Family Plan but somehow Spotify cant find the listed location
Hello,I just joined Spotify Family plan but my husband is unable to join. He inputs the same address as me and gets a message saying he has to be in the same country. We live together and both in Ireland. He has a free account and I had premium. Can ...
PlanPremium FamilyCountryGermanyDeviceSamsungOperating SystemAndroidMy Question or IssueHi, all of us have their own account. I'm the administrator. Why spotify suggests me my daughters music? Her account is also connected with an amazon echo dot. Sp...
Good morning all, Have looked through the threads and unable to find anything that assists, so kindly asking for any assistance please. I've have a premium spotify package which was started in UK, we have move abroad and now wish to cancel that packa...
Soy miembro de un plan familiar Premium. El plan lo paga el titular de la cuenta, pero me llegó un cobro de Spotyfi a mi tarjeta de crédito, no se ni de donde sacaron los datos.
Plan: Premium FamilyCountry: UK Hello,I'm the plan manager for my Premium Family account. I would like to add my father-in-law as a plan member. He lives in a house that is a new build in my garden. The new build has a different house number than min...
My son currently is the plan manager and his email account is no longer active. So I am trying to change that to myself and then setup a new account for him. Thanks
My daughter (on our family plan) wants to listen to an audiobook that is not part of the free library. In her Spotify app on her tablet, it said that books could not be purchased on the app, so I purchased it on the computer via my account. Shouldn't...