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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 137122 Views
  • 32 replies
  • 8 likes
  • 137122 Views
  • 32 replies
  • 8 likes

Hola no me permite suscribir plan familiar

Hola con ninguna tarjeta de crédito me permite suscribir

  • Casual Listener
  • Hola con ninguna tarjeta de crédito me permite suscribir
  • DaveDenomolos
  • Roadie
  • 797 Views
  • 3 replies
  • 0 likes
  • 797 Views
  • 3 replies
  • 0 likes

Can't join family plan

Hi,My girlfriend changed her credit card and when she put new cc credentials I got removed from the family plan. Since then we have tried to send the invitation to different email accounts and even I've tried accessing the link through different devi...

  • Newbie
  • Hi, My girlfriend changed her credit card and when she put new cc credentials I got removed from the family plan. Since then we have tried to send the invitation to different email accounts and e...
  • KatesHere
  • Community Legend
  • 663 Views
  • 1 replies
  • 0 likes
  • 663 Views
  • 1 replies
  • 0 likes

Invite for premium for family not working

Hello, I've been trying to add my wife to my Premium for Family account with no success. First of all, she lives in the same house as I do. Both of my daughters had no problem joining, every thing went smooth. Not with my wife. I've sent her invites ...

  • Casual Listener
  • Hello,   I've been trying to add my wife to my Premium for Family account with no success.  First of all, she lives in the same house as I do.  Both of my daughters had no problem j...
  • Robert_W
  • Community Legend
  • 711 Views
  • 1 replies
  • 0 likes
  • 711 Views
  • 1 replies
  • 0 likes

Spotify Family I live in a Different country

My sister purchased Spotify Family in the Netherlands. But I am in Spain till may. Because she purchased it in the Netherlands and I am registered in Spain on spotify, I can't be on the same account....And I cannot change it to the Netherlands. Is th...

  • Newbie
  • My sister purchased Spotify Family in the Netherlands. But I am in Spain till may. Because she purchased it in the Netherlands and I am registered in Spain on spotify, I can't be on the same account....
  • Maxim
  • Spotify Star
  • 882 Views
  • 1 replies
  • 0 likes
  • 882 Views
  • 1 replies
  • 0 likes

Can Family members living a few blocks away be in the same family premium subscription plan ?

Hello, I am interested to subscripe to the Family Premium for my family, however, my siblings recently moved away to a few blocks away from our house. are we still eligble for this premium service? Does this service apply because of the wifi service?...

  • Newbie
  • Hello, I am interested to subscripe to the Family Premium for my family, however, my siblings recently moved away to a few blocks away from our house. are we still eligble for this premium service? D...
  • Maxim
  • Spotify Star
  • 653 Views
  • 1 replies
  • 0 likes
  • 653 Views
  • 1 replies
  • 0 likes

Use Premium Family instead of Carrier Premium Free

how do i do that? There is no option to opt out on my carrier free premium account and use my own family subscription. halp!

  • Newbie
  • how do i do that? There is no option to opt out on my carrier free premium account and use my own family subscription.   halp!
  • Maxim
  • Spotify Star
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Pago

Se puede pagar plan familiar con tarjeta de débito

  • Casual Listener
  • Se puede pagar plan familiar con tarjeta de débito
  • Bittencourt
  • Spotify Star
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes

family sub problem

the web shows me that i am a premium account because i join the family sub plan but the app still telling me to buy premium but i got premium already i am stuck in this infinity loop

  • Casual Listener
  • the web shows me that i am a premium account because i join the family sub plan but the app still telling me to buy premium but i got premium already i am stuck in this infinity loop
  • samsonboy
  • Casual Listener
  • 796 Views
  • 3 replies
  • 0 likes
  • 796 Views
  • 3 replies
  • 0 likes

Family premium

I just upgraded my account from single premium to family premium. I'm having problems inviting my kids to join. When I enter in their info (name,address, zip, city) and submit it, it tells me to enter in all info even tho everything is filled in. I c...

  • Newbie
  • I just upgraded my account from single premium to family premium. I'm having problems inviting my kids to join. When I enter in their info (name,address, zip, city) and submit it, it tells me to e...
  • Jacob
  • Community Legend
  • 664 Views
  • 1 replies
  • 0 likes
  • 664 Views
  • 1 replies
  • 0 likes

Re: Spotify charged my card twice

My family account is also being charged twice a month I should be charged the 9th of every month not at the beginning and end of every month

  • Newbie
  • My family account is also being charged twice a month I should be charged the 9th of every month not at the beginning and end of every month
  • Jacob
  • Community Legend
  • 703 Views
  • 1 replies
  • 0 likes
  • 703 Views
  • 1 replies
  • 0 likes

How can I see my current Address for my Premium family??

I am not being able to invite a family member, there must be an error on the address when I joined... a typo or something. I can't find on my profile the address I submitted.Can anyone help to find it out?Thanks!!!

  • Casual Listener
  • I am not being able to invite a family member, there must be an error on the address when I joined... a typo or something. I can't find on my profile the address I submitted. Can anyone help to f...
  • BRicardo
  • Casual Listener
  • 4613 Views
  • 5 replies
  • 1 likes
  • 4613 Views
  • 5 replies
  • 1 likes

Family members can't join the Spotify Family plan

Hello, I'm very disapointed with the onboarding of this service. I read a lot of topics about the subject, but I can't solve the problem. We are a family of five. My sister joined the plan through a link with no problem. However, the other members of...

  • Newbie
  • Hello,   I'm very disapointed with the onboarding of this service. I read a lot of topics about the subject, but I can't solve the problem.   We are a family of five. My sister joined t...
  • jacktupp
  • Newbie
  • 1135 Views
  • 2 replies
  • 0 likes
  • 1135 Views
  • 2 replies
  • 0 likes

Family premium not updating

I pay for a family premium account, I had to update my payment method and after that it's charging me as a single account and my family's accounts are not premium.

  • Newbie
  • I pay for a family premium account, I had to update my payment method and after that it's charging me as a single account and my family's accounts are not premium.
  • Robert_W
  • Community Legend
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

How to cancel a Family subscription

Hello, few minutes ago, I tried to subscribe a family plan and after realizing that despite I live at the same address of my sister and brother, using a payment located in another country, I cannot subscribe this plan, I'd like to cancel it. By that,...

  • Newbie
  • Hello,   few minutes ago, I tried to subscribe a family plan and after realizing that despite I live at the same address of my sister and brother, using a payment located in another country, I...
  • Jacob
  • Community Legend
  • 659 Views
  • 1 replies
  • 0 likes
  • 659 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium to family edition

I recently upgraded my Spotify premium to family edition and I didn't "unsubscribe" to the regular version before! Do I have to pay for both Spotify premium 99kr and 149kr?

  • Newbie
  • I recently upgraded my Spotify premium to family edition and I didn't "unsubscribe" to the regular version before! Do I have to pay for both Spotify premium 99kr and 149kr?
  • Jacob
  • Community Legend
  • 806 Views
  • 1 replies
  • 0 likes
  • 806 Views
  • 1 replies
  • 0 likes

Solved!! family premium

Hi, I would just like confirmation that the sub accounts on family premium can't access the main account holders bank details. Are these details secure from my children. Thanks

  • Newbie
  • Hi, I would just like confirmation that the sub accounts on family premium can't access the main account holders bank details. Are these details secure from my children.     Thanks 
  • Jacob
  • Community Legend
  • 840 Views
  • 1 replies
  • 0 likes
  • 840 Views
  • 1 replies
  • 0 likes

Upgrade to family

I have recently upgraded and sent an invite to my daughter but it says sorry you are already a member of this or another family plan!!! Then says click to switch accounts. Is this where she enters my login details? If so it won't accept her!!

  • Newbie
  • I have recently upgraded and sent an invite to my daughter but it says sorry you are already a member of this or another family plan!!! Then says click to switch accounts. Is this where she enters m...
  • Maxim
  • Spotify Star
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

Plan Familia - Cuenta eliminadas sin autorizacion

Que talSoy el titular de un plan familiar y 2 miembros de mi familia se quedaron si el servicio hace 2 dias y yo nunca los quite de la cuenta, por que paso esto?Ahora les envio de nuevo las invitaciones y sorpresa que les pasa lo mismo que a todos en...

  • Visitor
  • Que tal Soy el titular de un plan familiar y 2 miembros de mi familia se quedaron si el servicio hace 2 dias y yo nunca los quite de la cuenta, por que paso esto? Ahora les envio de nuevo las invit...
  • OviiiOne
  • Community Legend
  • 710 Views
  • 1 replies
  • 0 likes
  • 710 Views
  • 1 replies
  • 0 likes

Changing to Family Plan

I want to subscibe the family plan for my family, but I had accidentally subscribed to the normal plan. I changed it and subscribed to the family plan immediately. Will the normal plan be charged? or the family plan's fee will override the price for ...

  • Newbie
  • I want to subscibe the family plan for my family, but I had accidentally subscribed to the normal plan. I changed it and subscribed to the family plan immediately. Will the normal plan be charged? o...
  • Maxim
  • Spotify Star
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
  • 0 likes