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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have a question about listening the music with more people at the same time. My family and I want to get the Family premium account but we are worried that we can't listen a different number at the same time. Is this possible???
Hace unos meses me encontraba dentro del plan familiar pero de pronto me saco diciendo que no resido en la misma direccion... Si ninguna cuenta ha realizado cambios como es que deje de residir de pronto. Alguna sugerencia? :<
I just joined my boyfriend's premium family plan, however I didnt cancel my old premium subscription first. After I accepted the invite to be a member of his, it appears that my entire account was just moved over to his account and he is the paying m...
Can this family member who is going for 6 months to an other country receive spotify there (France) or do i have to cancel this family member from the main account (Austria)thanks for help greetings from austria
I noticed some older threads about this but wanted to start a new one because I can't quite believe that there isn't a way to do this. When one upgrades from a regular subscription to a family subscription, the assumption is that the family has been ...
Hi, I am interested in getting a spotify family account. We all have our spotify linked into our facebook. I was just wondering how this works when you need to verify the address, is it taken from facebook or do you enter it manually on sign up. Than...
My housband's account says that we don't live in the same address. We've tried several times already and can't make it work. We need support!
No puedo adquirir el Pack Familiar debido al problema de la imagen. Ya he adquirido el plan anteriormente con exito y he estado realizando otras compras con esta tarjeta por lo tanto esta no es el problema. Ademas esta chequeada por el banco. Espero ...
Tengo una cuenta Spotify plan premium la cual se pago por un año, se vence hasta el 2018, la quiero cambiar a plan familiar pagada por un año, que pasa con el saldo no usado en mi cuenta premium individual. Saludos Carlos
I have the same address with my family, but I can't join the Spotify family. Please help
Eu criei um plano familiar com meu filho e minha irmã, moramos na mesma casa, o spotify disse que não foi possivel confirmar o email e eles dois foram removidos
I upgraded to premium family 3 weeks ago. If works fine for my family members and on my ipad. If I log in to my spotify account on my desktop and my android phone however, it says I have a free account en I can only shuffle music. I tried logging out...
I have a family account and have added my partner to it but Spotify won't let her listen to music. It keeps saying she needs to refer to me (the family account owner) for subscription help. I've added her on the list, she's verified herself and still...
Hi all, i've just updated my account to family premium.The problem is: when i press the Family button on the left menu on my account page the link take me to the page where i can subscribe and not where i can invite my family, i already subscribed, a...
My family and I are on holiday, I've just changed my account from a student account to a family account and then went to invite my family to the account. They are getting the message that they need to be in the same country as the account holder.We'r...
I invited 2 members of my family, we are living on the same adress. The family members tryied to confirm the membership using the link i was sending. They typed the same adress but it doesnt work (and they use same internet network like me)Is there s...
I'm having trouble verifying the address with the family member that owns the account. He gave me everything he typed down to the exact phrase that was typed for address. Would it make a difference if I used ave instead of avenue? I attempted both ye...
Im the owner of a premium account and my family member got removed when it was the premium package renew date . They were asked to enter a Zip Code and they have entered the same Zip Code ( my postal code ) as minE and the server stated that they wil...
Hola. Cambié deplan premium a familiar, y cuando invito a mis hijos de 9 y 8 años, me manda a abrir una cuenta que luego no me deja porque son menores. Quisiera saber cómo lo resuelvo. Gracias! J
Hello, I'd like to change my account to Premium Family. But what happens to my already bought subscription time (from gift card)? In my account it says "Your subscription will automatically renew on 9/19/17 and you'll be charged 9,99 €" In "Premium f...