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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, First of all is there any customer representative whose language is Turkish ? If not I will try to explain my problem which I didn't see my family account in my account page yet it says start your family account now? I am a little bit confused...
Hi, Can someone contact me regarding this? I sent an invite link to my brother and gave him the screenshot of the address i entered (to make sure it is in the correct format), he signed up and it was working until few days back when it all suddenly s...
Gostaria de saber como migrar do plano premium anual para o plano familiar
Toda vez que tento adicionar alguém da minha família, a conta é excluída do plano pq não consegue confirmar o endereço, mais o endereço está certo.
Is it possible to stream music for more than one person at the time, if you're using Spotify Family?
i used 7 day trial and downloaded about 1gB music and after 7 days end i purchased a premium code and after i went back to my library the downloaded musics was gone and i had to download them again will it happen again after my 30 days ends? what sho...
Estoy teniendo un problema con el una cuenta familiar. Me aparece la persona que agregue como activa pero en su movil no aparece como premium. Y me lo estan cobrando. Como lo soluciono?
Ik weet niet wat het is volgens mij had ik gewoon 0,99 cent betaalt voor het proefpakket die heb ik dan nu afgezegd maar nu stort spotify mij opeens 9,99 moet ik dit terugstorten? Ik ben bang dat ik dan problemen krijg ofzo !? Wat moet ik doen?
Hi,I'm getting problems because I am paying the total fee for Spotify premium and also the fee for Spotify family. There must be an error: the 9.90€ fee for Spotify premium I have not to pay because I have a family account now. Please tell me how to ...
I've sent the invites to my family members for Family Premium, and they have accepted it. However, one of them is still getting ads on their account. When she logs in online, it shows she has the Famly Premium subscription, but when she logs into her...
My wife, son and I were all Premium members when I thought it would be a good idea for a family membership. Changed my account to Premium for Family and included my other sons. But how do I include the two subscriptions that are already registered?
I can't join my mother's spotify family because the website tells me that mine address isn't the same as my mother's, but live with her. How can I join?
I have spotify family premium, but i cant hear a album and a friend dont have Premium and can hear the album. Why? Thanks for the help
¿Donde debo hacer la respuesta cuando Spotify me pregunta, si una de las cuentas del plan familiar me pertenece ??
Tengo una cuenta familiar con mi mujer, vivimos en el mismo domicilio, pero hoy le habeis cancelado la cuenta porque según decis no habeis podido comprobar que vivamos juntos. ¿Como puedo solucionarlo? Gracias
Why I cant use spotify for family?For the first month it went well, but after that I got an email from spotify that they can't verify my address.I lived with the same address, whats wrong with that?!!Can somebody explain this to me?I feel disadvantag...
Hi guys,yesterday my brother was kicked out from the premium plan, without any advice.Today I tried to put him back, but I can't confirm the same address, even if I try several times.I'm pretty sure that my address is the same of my brother.. What co...
I just received a mail that saiys that my paypal granted access to spotify, it says that i'm paying 14,99€ ! (i have a spotify premium account, i pay 9,99€ per month) I didn't subsribe for a Family Premium at all! Here is a screenshot that show email...
I have a family plan but was wondering can you play music at the same time from different phones? Mu brother was playing music on his phone and i was teying to play on mine and it kept switching between phones to play from.
Tengo un problema , ya que compre una tarjeta de regalo pero esta aun no le llega al destinatario, hay alguna manera de que le llegue el correo o le pueda compartir el codigo?