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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20231 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179249 Views
32 replies
9 likes
Hello, my familiy live in USA and I live in Colombia, I am paying a premium family plan, and I am having issues with my brother account, is not possible to add him to my plan? thanks
Hello, my familiy live in USA and I live in Colombia, I am paying a premium family plan, and I am having issues with my brother account, is not possible to add him to my plan? thanks
Casual Listener
295 Views
2 replies
0 likes
Hi.. so I currebtly live in china and have done for almost six months. There was a problem getting money to my English account to pay Spotify subscription, there's money there for the last couple of days now though and my Spotify continued working so...
...lert popped up saying I can only use Spotify abroad for 14 days.. as I said, I've been here for nearly six months and using it every day. Also, I had the family subscription. I had my boyfriend on there w...
219 Views
0 replies
0 likes
I just bought a family account. My son and husband used already my account before, but we want to listen at the same time our own music. If they open my invitation, they get a massage that they cannot be accepted because they have already an account....
I just bought a family account. My son and husband used already my account before, but we want to listen at the same time our own music. If they open my invitation, they get a massage that they c...
Spotify Star
24585 Views
1 replies
2 likes
Hola Actualmente tengo el plan Premium, pero quiero hacer el cambio al plan familiar. Hace menos de diez días me realizaron el cobro correspondiente al mes del plan Premium. La pregunta es, cuando deberia realizar el cambio a Familiar, pues temo pued...
Hola Actualmente tengo el plan Premium, pero quiero hacer el cambio al plan familiar. Hace menos de diez días me realizaron el cobro correspondiente al mes del plan Premium. ...
Roadie
393 Views
1 replies
0 likes
I recently accepted my invitation to the family premium but it does not work and works as if it was a free account
I recently accepted my invitation to the family premium but it does not work and works as if it was a free account
Community Legend
244 Views
1 replies
0 likes
I was on family premium and then suddenly spotify kicked me out saying that i need to verify that we have the same address. My sister sent me the invitation again and I tried to enter our address but I couldn't go through.
I was on family premium and then suddenly spotify kicked me out saying that i need to verify that we have the same address. My sister sent me the invitation again and I tried to enter our address b...
359 Views
0 replies
0 likes
22 Nisan 2017 cumartesi günü spotify öğrenci indirimi için başvuru yaptım. Belgeyi yolladım ve onay geldi. Hesabımdan 2 kez 5.99 ve 6.99 TL olmak üzere ücret alınmasına rağmen henüz premium kullanamıyorum. Eğer kullanamayacaksam paramın iadesini isti...
22 Nisan 2017 cumartesi günü spotify öğrenci indirimi için başvuru yaptım. Belgeyi yolladım ve onay geldi. Hesabımdan 2 kez 5.99 ve 6.99 TL olmak üzere ücret alınmasına rağmen henüz premium kullanamı...
Regular
1233 Views
7 replies
2 likes
I was charged on my credit card on the Universitary Discount for Spotify but my account stills Free Account... Help plz
I was charged on my credit card on the Universitary Discount for Spotify but my account stills Free Account... Help plz
Community Legend
254 Views
3 replies
0 likes
I am trying to add my 8 year old son to my Premium for Family account. WHen I first tried to do this, I had to lie about his age. Simple enough, even though I shouldn't have to do that for a "family" account. I created an email address for him and I ...
I am trying to add my 8 year old son to my Premium for Family account. WHen I first tried to do this, I had to lie about his age. Simple enough, even though I shouldn't have to do that for a "family...
Spotify Star
572 Views
1 replies
2 likes
Hi, i have public all my music and my playlist but other users don't see my music and what i listen recently.Why? You can see the attachment where my playlist is public but i don't see what i listen on the right and i can see what my friends listen. ...
Hi, i have public all my music and my playlist but other users don't see my music and what i listen recently. Why? You can see the attachment where my playlist is public but i don'...
195 Views
0 replies
0 likes
I have recently changed my account from premium to premium for family. I am trying to get my daughter to join(living in the same house as me). But I cannot remember what the address I used for my spotify account. How can I see my address to allow my ...
I have recently changed my account from premium to premium for family. I am trying to get my daughter to join(living in the same house as me). But I cannot remember what the address I used for my s...
Spotify Star
229 Views
1 replies
0 likes
I have purchased Spotify Family Premium, and so far I have added two accounts, however, for one family member, Spotify Premium hasn't taken effect. Any help?
I have purchased Spotify Family Premium, and so far I have added two accounts, however, for one family member, Spotify Premium hasn't taken effect. Any help?
Casual Listener
412 Views
2 replies
0 likes
Hi, anyone could tell me why a few days back Spotify send an email to say that i'm not eligible for the premium for family which I have been in it for 3 months or so. would be great to get some help from Spotify team as soon as possible
Hi, anyone could tell me why a few days back Spotify send an email to say that i'm not eligible for the premium for family which I have been in it for 3 months or so. would be great to get some h...
210 Views
0 replies
0 likes
Does that mean we cannot take advantage of the Spotify Premium for family? How do they know?
Does that mean we cannot take advantage of the Spotify Premium for family? How do they know?
Roadie
883 Views
1 replies
0 likes
I have been using Spotify family premium for a few months now with no concern. My paypal shows the recurring payment of $17.99 going through yesterday on the 1st June for the next month but yesterday my account suddenly stopped working. It has revert...
I have been using Spotify family premium for a few months now with no concern. My paypal shows the recurring payment of $17.99 going through yesterday on the 1st June for the next month but y...
Spotify Star
253 Views
1 replies
0 likes
I currently have Spotify premium and have a few questions.I want to upgrade to a family account. I currently pay through my phone bill. Would I have to cancel my current subscription or can I literally upgrade and keep paying the same way?Also I have...
I currently have Spotify premium and have a few questions. I want to upgrade to a family account. I currently pay through my phone bill. Would I have to cancel my current subscription or can I l...
Spotify Star
268 Views
1 replies
0 likes
I have just upgrade my accont to premium for family. Invitation have been sent and confirm. We can still not listen to different music...
I have just upgrade my accont to premium for family. Invitation have been sent and confirm. We can still not listen to different music...
Spotify Star
285 Views
3 replies
0 likes
E creado varias cuentas alternativas para mi uso personal, y me las han bloqueado, necesito que me las desbloqueen o dejare de usar el plan fsmiliar
E creado varias cuentas alternativas para mi uso personal, y me las han bloqueado, necesito que me las desbloqueen o dejare de usar el plan fsmiliar
239 Views
0 replies
0 likes
Ficaram de me ligar para verificar minha autenticidade como universitário e até agora nada e já vai fazer 1 semana que contratei o plano..
Ficaram de me ligar para verificar minha autenticidade como universitário e até agora nada e já vai fazer 1 semana que contratei o plano..
205 Views
0 replies
0 likes
Ya pague el plan familiar y ya me confirmo que pague pero mi cuenta sigue siendo cuenta gratis
Ya pague el plan familiar y ya me confirmo que pague pero mi cuenta sigue siendo cuenta gratis
Roadie
218 Views
1 replies
0 likes
