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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 161126 Views
  • 32 replies
  • 9 likes
  • 161126 Views
  • 32 replies
  • 9 likes

Superuser Contribution Re: help with premium for family

This issue is the same with me. I am trying to add my mum to the spotify family. I have tried by emailing her but it says that the email is already in use? And if i click on add my link it says that she is already a member when she doesn't have an ac...

  • Newbie
  • This issue is the same with me. I am trying to add my mum to the spotify family. I have tried by emailing her but it says that the email is already in use? And if i click on add my link it says t...
  • Jason
  • Spotify Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi familia no puede ingresar al plan

Ayuda dice que la cuenta no tiene plan familiar y mis familiares no pueden conectarse

  • Newbie
  • Ayuda dice que la cuenta no tiene plan familiar y mis familiares no pueden conectarse
  • ZullyB
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron de mas

Hace un par de dias me suscribi al plan familiar y pague la suscripcion con mi tarjeta de credito en el recibo que me llego sale 28.9 mientras que el cargo echo a la tarjeta es de 31.5 se que no es mucha la diferencia pero es una diferencia y quisier...

  • Newbie
  • Hace un par de dias me suscribi al plan familiar y pague la suscripcion con mi tarjeta de credito en el recibo que me llego sale 28.9 mientras que el cargo echo  a la tarjeta es de 31.5 se ...
  • ZullyB
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription Address

Ok My Children do not live with me all the time( I have a shared residency order with there Mum ). Can I have a family subscription as all the family must live at same address

  • Newbie
  • Ok My Children do not live with me all the time( I have a shared residency order with there Mum ). Can I have a family subscription as all the family must live at same address
  • Jason
  • Spotify Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with Premium Family

Hey guys i have a problem with my premium family abo. I invite my brother to the premium family but he cant use it. On the spotify homepage his account is premium but on the spotify app its not i tried to reinvite some times but its the same. Maybe s...

  • Newbie
  • Hey guys i have a problem with my premium family abo. I invite my brother to the premium family but he cant use it. On the spotify homepage his account is premium but on the spotify app its not i t...
  • Jason
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is Spotify stating I cannot add a family member due to country restrictions?

Hi guys, I'm simply trying to add my Mum to my premium family account.She doesnt have an account prior - I set one up. Set it to UK, mine is set to UK.I've copied and pasted the link for the code. Once logged into my Mums account, click add code [als...

  • Newbie
  • Hi guys,   I'm simply trying to add my Mum to my premium family account. She doesnt have an account prior - I set one up. Set it to UK, mine is set to UK. I've copied and pasted the link f...
  • Jason
  • Spotify Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account page is blank

My Account page is blank. iPad 4 device. Software has been updated. Have deleted and reloaded Spotify. Still blank. Any ideas?

  • Newbie
  • My Account page is blank.   iPad 4 device.   Software has been updated.   Have deleted and reloaded Spotify.    Still blank.   Any ideas?
  • Jason
  • Spotify Legend
  • 669 Views
  • 1 replies
  • 0 likes
  • 669 Views
  • 1 replies
  • 0 likes

Tente novamente

Estou tentando assinar o Premium família porém depois de colocar todos dados do cartão aparece a mensagem que não foi possível para tentar novamente.

  • Newbie
  • Estou tentando assinar o Premium família porém depois de colocar todos dados do cartão aparece a mensagem que não foi possível para tentar novamente.
  • Bittencourt
  • Spotify Star
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

No Premium, Still Charged

I registered but not yet uploaded my school details and spotify charges the fee. Where can i ask for help.

  • Casual Listener
  • I registered but not yet uploaded my school details and spotify charges the fee. Where can i ask for help.
  • Jacob
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! Plan familiar ya no sirve!

Tengo meses pagando el plan familiar, todo funcinaba bien pero hace unos dias le quito el servicio a dos de mis familiares, les sale un error con el domicilio, al entrar a su perfil y querer revisar la direccion NO les aparece el campo de codigo post...

  • Newbie
  • Tengo meses pagando el plan familiar, todo funcinaba bien pero hace unos dias le quito el servicio a dos de mis familiares, les sale un error con el domicilio, al entrar a su perfil y querer revisar ...
  • gabrielagrajeda
  • Casual Listener
  • 822 Views
  • 11 replies
  • 0 likes
  • 822 Views
  • 11 replies
  • 0 likes

Superuser Contribution Plan familiar

Hola tenía a mí mamá en el plan familiar y el sistema la sacó, le envié el link pero dice que la dirección no corresponde no sé que hacer porque no hay razón para que no corresponda. ¿Alguien me puede ayudar por favor?

  • Newbie
  • Hola tenía a mí mamá en el plan familiar y el sistema la sacó, le envié el link pero dice que la dirección no corresponde no sé que hacer porque no hay razón para que no corresponda. ¿Alguien me pued...
  • Maria_B
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Family at same address cannot join with link

I have a premium subscription and i send the link to my son and it keeps giving me errors, saying the address doesn't match.

  • Casual Listener
  • I have a premium subscription and i send the link to my son and it keeps giving me errors, saying the address doesn't match.
  • JASONJONES414
  • Casual Listener
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Solved!! Sign my family in my Family Premium

Hi, folks. I need some help here. I just made the Family Premium account and my family receives the invitatio, but they're not allowed to sign in. We get a yellow message saying that can't prove that we live in the same address. But we live! Could an...

  • Newbie
  • Hi, folks.   I need some help here. I just made the Family Premium account and my family receives the invitatio, but they're not allowed to sign in. We get a yellow message saying that can't p...
  • Hubo
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 393 Views
  • 1 replies
  • 0 likes

Spotify family abonnement shuffle

Ik heb een spotify familie abonnement en heb mijn dochter uitgenodigd maar zij kan alleen maar shuffle.hoe los ik dit op

  • Newbie
  • Ik heb een spotify familie abonnement en heb mijn dochter uitgenodigd maar zij kan alleen maar shuffle.hoe los ik dit op
  • Hubo
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Verifiquei minha conta familiar mas mesmo assim foi cancelada

Olá, fazia parte de uma conta familiar no spotify, quando recebi um email para verificar se moro no mesmo endereço, uma semana após enviar meu CEP chegou outro email dizendo que nao foi possível confirmar minha conta. Gostaria de receber maiores expl...

  • Casual Listener
  • Olá, fazia parte de uma conta familiar no spotify, quando recebi um email para verificar se moro no mesmo endereço, uma semana após enviar meu CEP chegou outro email dizendo que nao foi possível conf...
  • Phstella
  • Casual Listener
  • 1157 Views
  • 2 replies
  • 0 likes
  • Familiar
    Family Plan
    Premium
    Verificaton
    verificação
  • 1157 Views
  • 2 replies
  • 0 likes

Premium for family not allowing me to add member

I have recently tried to add my daughter to my premium for family account, I have invited her, but when she clicks on the link she is toldSorry! You're already a member of this (or another) Family plan. Please click below to switch to the account tha...

  • Music Fan
  • I have recently tried to add my daughter to my premium for family account, I have invited her, but when she clicks on the link she is told Sorry! You're already a member of this (or another) Family...
  • ant0n1
  • Roadie
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Spotify Universitário

Descontaram do meu cartão o valor do Spotify universitário, mas não consigo acessar!!! Ao tentar baixar a música aparece para que eu compre o premium, como faço para usar? Deseperada.

  • Visitor
  • Descontaram do meu cartão o valor do Spotify universitário, mas não consigo acessar!!! Ao tentar baixar a música aparece para que eu compre o premium, como faço para usar? Deseperada.
  • Bittencourt
  • Spotify Star
  • 519 Views
  • 6 replies
  • 0 likes
  • 519 Views
  • 6 replies
  • 0 likes

Premium cancelled and money was pulled again

Hello. On the end of year 2016 was premium for 0.99€ for 3 months. After this time I cancelled my premium account and I also received email about it. Then on 4/23/2017 was pulled 8,99€ from my bank account. For what? Thank for positive answer.

  • Casual Listener
  • Hello. On the end of year 2016 was premium for 0.99€ for 3 months. After this time I cancelled my premium account and I also received email about it. Then on 4/23/2017 was pulled 8,99€ from my b...
  • adam_vww
  • Casual Listener
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

Premiu Familia

Bom dia ! Bom eu sou novo pelo plano Premium Familiar ontem 08/05/2017 virou o mês o pagamento foi efetuado com sucesso, só que tirando isso deu algum problema sumiram os meus convidados todo mês tenho que mandar os convites ou não precisa ? ontem su...

  • Newbie
  • Bom dia ! Bom eu sou novo pelo plano Premium Familiar ontem 08/05/2017 virou o mês o pagamento foi efetuado com sucesso, só que tirando isso deu algum problema sumiram os meus convidados todo mês ten...
  • Bittencourt
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Plano Premium familiar

Hello, I have the family premium plan, but members of my family can not use the plan because spotify removes them, saying that they do not live in the same address as me ..... being the user is my sister. How to solve this? Is the second time it occu...

  • Newbie
  • Hello,  I have the family premium plan, but members of my family can not use the plan because spotify removes them, saying that they do not live in the same address as me ..... being the user i...
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes