I sent in a contact form earlier today. I'm kind of surprised there is no auto-reply set up with it to confirm receipt of the message. Anyway, spotify.com is declining my AmEx with both the front and back CVV/CVC codes (only thing I could think of). I tried last Friday and also today. I also tried both IE and FireFox. I called AmEx and they report no holds on my account and confirmed the purchase should go through.
Please let me know can be done.
If this is a standing, can you please provide an Upgrade code in the meantime so that my phone app will work until you get the issue(s) resolved?
Solved! Go to Solution.
The chance of this getting fixed soon seems to be very small, given that this thread was first started back in March. I just gave up using premium.
Have you tried getting a Visa and putting an Amex sticker over the Visa logo? I believe there is an exploit in Spotify's system that will allow you to use an Amex card if you select the Visa option and the sticker technique.
Honestly though I've been using Rdio without any issues.