10 hour Limit problems (Help Plox)

[Ronan6793]

Yeah i know you have 10 hours per Month but it has been a good few months now and it still hasnt reset?

Help me Plox

[Peter__]

Hey! Welcome to the community 🙂

Spotify free accounts which have been registered for 6 months or more are subject to extra restrictions:
- Maximum streaming time of 10 hours per month (allocated as a maximum of 2.5 hours per week, so you never need to wait more than 7 days to listen again).
- In the UK and France, a maximum track play count of 5 plays.

You can read more about free account restrictions in your country here.

Peter

[Liam]

Hi, it is actually set to 2.5 hours per week, so that is possibly why it hasn't fully reset - also, in the US there is no time limit 🙂