2 accounts, charged twice but only one works.

[Bx_]

I've got 2 accounts but only one works after a credit card information update and a resubscription, even though I've been charged twice.

[Taylor]

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify should be able to sort that for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂