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I have Spotify Premium running on my credit card , I want to keep the account but I logged out of it and I can’t remember the username as it was a bunch of letters and numbers and as well as that I can’t remember the email , so what should I do in order to login to the account ? 

IPHONE X / IPAD

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1 Reply

Hey @CallumParis20.

 

Thanks for reaching out to us about this.

 

Did you create your account via Spotify or via Facebook? 

If it's the former, then you need to log in using the email address registered to your account. If it's the latter, then you have to click on the blue Log in via Facebook button instead.

 

If neither of these work, could you try resetting your password by following the steps in this support article?

 

Let us know how it goes - we'll be here in case you need any further help.

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