[ANDROID TV] Gray screen with the logo in the center.

[gablistener]

Hello!

First of all, this platform should be more organized - it was really hard to find "where" to post it. But okay...

Lately, I've been trying to use Spotify on my Android TV (5.1.1) and all I got is a gray screen with the Spotify Official green logo in the center of it.

If you guys could help me with this, I'll be really grateful, because it's been a loooong time I can't figure it out.

The screen I see after the login can be seen on the attachment.

Thanks,

Gabriel Latri.

[FabianS_Bogota]

Hey @gablistener!

It's not cool that this happens. Just confirm, have you checked the info in here to make sure your TV is still supported? If so, try reinstalling the app again on the TV.

If nothing helps, the support team can give you a hand. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

Take care!