Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1467 Views
0 replies
7 likes
Security

1467 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445103 Views
970 replies
108 likes
Account

445103 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198689 Views
119 replies
116 likes
Account

1198689 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108060 Views
70 replies
11 likes
Account
Login
Premium

108060 Views
70 replies
11 likes

Account / log in issues

I have been paying for Spotify for nearly 4 years. I have been unable to login, it tells me I am logged in through Facebook but once I go through that it tells me I do not have an account. I have tried this about 30 times in the last few months and n...

MMaag
Newbie
I have been paying for Spotify for nearly 4 years. I have been unable to login, it tells me I am logged in through Facebook but once I go through that it tells me I do not have an account. I have tri...
2018-01-01 11:19:24 PM
302 Views
0 replies
0 likes
Account

302 Views
0 replies
0 likes

Family Members

I just signed up for family plan, and I think I did it wrong. When he received his invite the login page came up and we put my login information. Now my spotifiy is on his phone and i keep getting the message "do you want to play on my phone" or my "...

scarmichael-ca
Newbie
I just signed up for family plan, and I think I did it wrong. When he received his invite the login page came up and we put my login information. Now my spotifiy is on his phone and i keep getting th...
2018-01-01 11:17:51 PM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Solved!! Transferring all my music from old acccount to new account.

I currently have about 1500 tracks in one playlist. I now wish to create a new account, will I be able to access/transfer my 1500 tracks to my new account, is this possible.If so, please could you explain, what exactly it is that I have to do (step b...

ciscotopher
Regular
I currently have about 1500 tracks in one playlist. I now wish to create a new account, will I be able to access/transfer my 1500 tracks to my new account, is this possible. If so, please could you ...
2017-12-31 4:41:15 PM
2018-01-01 11:04:28 PM
Noah
Spotify Star
1747 Views
5 replies
0 likes
Account

1747 Views
5 replies
0 likes

Solved!! I think I have been hacked

I believe that my account has been hacked. I was recently playing music on my PC, and then I went on a war with another account which appeared to be an unknown phone. Other devices have also been discovered, including a samsung S7 edge which I do not...

omotolalawal
Newbie
I believe that my account has been hacked. I was recently playing music on my PC, and then I went on a war with another account which appeared to be an unknown phone. Other devices have also been dis...
2018-01-01 10:09:47 PM
2018-01-01 11:02:35 PM
Noah
Spotify Star
483 Views
2 replies
0 likes
Account
Security

483 Views
2 replies
0 likes

log in into my account without Facebook

I was able to activate my premium student plan, now I want to log in with a proper user and password instead of using my Facebook account. I want to cancel the link with my Facebook account , I look at the FAQ and it looks like I should log out from ...

LeonardoLu
Newbie
I was able to activate my premium student plan, now I want to log in with a proper user and password instead of using my Facebook account. I want to cancel the link with my Facebook account , I...
2018-01-01 10:03:22 PM
2018-01-01 10:35:32 PM
Tom
Community Legend
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Solved!!Superuser Contribution Username

Hi, I just set up my spotify account and I put Maddy as my username when registering. However when I look it is a jumble of numbers and letters, 7thl0a8lgknvkxpyo7qyfu9mfWhy did it not use the name I asked for when registerings on spotify? it never s...

Maddy1000
Newbie
Hi, I just set up my spotify account and I put Maddy as my username when registering. However when I look it is a jumble of numbers and letters, 7thl0a8lgknvkxpyo7qyfu9mf Why did it not use th...
2017-11-18 6:11:47 PM
2018-01-01 10:29:53 PM
Shaynatower
Newbie
716 Views
4 replies
0 likes
Account

716 Views
4 replies
0 likes

family member can not join in

i just changed my free account into a family account. i invited my daughter, who has a KPN free account for years, by email but she did not get the email, but in my account stood that she had been invited. After 10 minutes she still had nothing in he...

Marjet
Newbie
i just changed my free account into a family account. i invited my daughter, who has a KPN free account for years, by email but she did not get the email, but in my account stood that...
2017-02-22 11:54:59 AM
2018-01-01 10:14:32 PM
Sirtony1962
Newbie
743 Views
4 replies
1 likes

743 Views
4 replies
1 likes

Trouble finding original account

I already have a Spotify premium account. But I can’t seem to find which email it is under. Recently got a new phone Andy nothing was backed up. It keeps logging me into my Facebook account but that’s not it? Any other ideas on how to figure out whic...

Brittany_16171
Casual Listener
I already have a Spotify premium account. But I can’t seem to find which email it is under. Recently got a new phone Andy nothing was backed up. It keeps logging me into my Facebook account but that’...
2018-01-01 9:40:15 PM
2018-01-01 9:53:12 PM
Brittany_16171
Casual Listener
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

Put premium on wrong account

I purchased premium. It was logged in on my sons which is my Email which he uses for his Facebook how do I transfer it to my spotify I use

Lesasmith1
Newbie
I purchased premium. It was logged in on my sons which is my Email which he uses for his Facebook how do I transfer it to my spotify I use
2018-01-01 8:10:57 PM
2018-01-01 8:25:39 PM
Noah
Spotify Star
627 Views
1 replies
0 likes

627 Views
1 replies
0 likes

Fake / stolen subscription and profile name

Today I created my first account but i discovered that my email was already assigned! Fake profile ..? The profile that I found is not used but now my e mail is related to a profile name that is not me. How can I solve ? I need to change profile name...

dosto82
Newbie
Today I created my first account but i discovered that my email was already assigned! Fake profile ..? The profile that I found is not used but now my e mail is related to a profile name that is not ...
2018-01-01 7:01:38 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Spotify Family Tochter kann sich nicht anmelden

Ich habe Spotify Premium Family abgeschlossen und meine Tochter nach den Instruktionen eingeladen. Sie kann sich weder ueber Facebook anmelden (Sie hatte mal ein Facebook-Konto, das aber geloescht ist, ueber das sie sich wohl mal bereits bei Spotify ...

Daniel221
Newbie
Ich habe Spotify Premium Family abgeschlossen und meine Tochter nach den Instruktionen eingeladen. Sie kann sich weder ueber Facebook anmelden (Sie hatte mal ein Facebook-Konto, das aber geloescht is...
2018-01-01 6:19:35 PM
385 Views
0 replies
0 likes
Login

385 Views
0 replies
0 likes

Can not logging my account

Hello, can't logging my account. Because signed up with my old facebook account. Click to 'Forget Your Password' and write my mail address. But "We see that you are using Facebook information to open a Spotify session, go to the settings page at face...

eren07sts
Newbie
Hello, can't logging my account. Because signed up with my old facebook account. Click to 'Forget Your Password' and write my mail address. But "We see that you are using Facebook i...
2018-01-01 5:29:56 PM
248 Views
0 replies
0 likes
Account
Login

248 Views
0 replies
0 likes

2 different accounts

My son had a premium account but I started a family premium account. How does he bring his paylist to the family one?

kevanpelt
Newbie
My son had a premium account but I started a family premium account. How does he bring his paylist to the family one?
2017-12-31 11:37:31 PM
2018-01-01 5:05:27 PM
Noah
Spotify Star
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Solved!! Went for yearly subscripion, but monhly payments still not cancelled

Hi, I went for the end of year Spotify one time yearly payment ( 99 euro/ year instead of 9,99 euro/ month). While this shows up under receipts, when I go to Account overview, it still shows that I will be invoiced 9,99 euro for January. Will it get ...

kappyoy
Newbie
Hi, I went for the end of year Spotify one time yearly payment ( 99 euro/ year instead of 9,99 euro/ month). While this shows up under receipts, when I go to Account overview, it still shows...
2018-01-01 11:03:21 AM
2018-01-01 4:51:14 PM
Noah
Spotify Star
651 Views
1 replies
0 likes
Account
Subscription

651 Views
1 replies
0 likes

Missing files when trying to install spotify - can not install

printscreen:

matbr091
Newbie
printscreen:
2018-01-01 4:41:03 PM
262 Views
0 replies
0 likes
Other

262 Views
0 replies
0 likes

Stolen account

Someone has changed my Spotify email and now I can't log into my Spotify account that I've had for 7 years and I don't know what to do. I've tried logging into it from my Facebook but it doesn't work and I've tried resetting the password but I only g...

user-removed
Visitor
Someone has changed my Spotify email and now I can't log into my Spotify account that I've had for 7 years and I don't know what to do. I've tried logging into it from my Facebook but it doesn't work...
2018-01-01 3:36:48 PM
2018-01-01 4:39:14 PM
Maxim
Spotify Star
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

I have two accounts on same email.

Hi! I have two accounts with same email. one is logged in with facebook one is only with email. I want to delete both my accounts but when i click on CLOSE ACCOUNT i got a screen to share other info. For example email, name. What can i do?

bendeguzbagi
Casual Listener
Hi! I have two accounts with same email. one is logged in with facebook one is only with email. I want to delete both my accounts but when i click on CLOSE ACCOUNT i got a screen to share other info....
2018-01-01 4:34:31 PM
2018-01-01 4:36:26 PM
bendeguzbagi
Casual Listener
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Facebook Freunde

Hallo,da Spotify selbst nicht kontaktiert werden kann, frage ich hier jetzt mal nach, ob mir evtl. jemand helfen kann.. Ich weiss, dass viele meiner Facebook Freunde Spotify nutzen. Dennoch zeigt Spotify mir folgende Meldung an "Keiner deiner Faceboo...

Janos92
Newbie
Hallo, da Spotify selbst nicht kontaktiert werden kann, frage ich hier jetzt mal nach, ob mir evtl. jemand helfen kann.. Ich weiss, dass viele meiner Facebook Freunde Spotify nutzen. Dennoch zeigt S...
2018-01-01 3:43:37 PM
278 Views
0 replies
0 likes
Account
Premium

278 Views
0 replies
0 likes

paid premium, but account still "free"

Hi, I paid for premium 7 days ago, and it worked fine for some days. Today I wanted to use it and saw that it was free again. Checked on the website and it also says it is a free account. I got a receipt number () and the payment is reflected on mi c...

gastonchrist
Newbie
Hi, I paid for premium 7 days ago, and it worked fine for some days. Today I wanted to use it and saw that it was free again. Checked on the website and it also says it is a free account. I got a...
2017-12-31 11:55:15 PM
2018-01-01 1:33:52 PM
Haatje69
Casual Listener
451 Views
2 replies
0 likes
Account

451 Views
2 replies
0 likes

compte facebook supprime - Facebook account deleted - Issue to connect

ENGLISH than in frenchHello!My spotify account was related to my facebook account. Unfortunately, I deleted my facebook account without thinking about this detail... So, now, I can not go anymore on my spotify account ( PREMIUM ) because can not conn...

user-removed
Visitor
ENGLISH than in french Hello! My spotify account was related to my facebook account. Unfortunately, I deleted my facebook account without thinking about this detail... So, now, I can not go...
2018-01-01 12:49:35 PM
276 Views
0 replies
0 likes
Account
Subscription

276 Views
0 replies
0 likes

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