Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
fnvdfvdn,vnsfvnddsfnvdsfndndjdfsjfdjsfnmgdsgmnvmsdncfdsn bnfbmdsfn,fmndsfmfbvdvjdfnmxcdbmvbjdvgfdgfdgdgvsdrfgfbfg
My account is being shared by someone. There are these new playlists being added that I haven't made, and the device my music is being played on keeps switching to one that I have never heard of. Plus the music being played is French. I have changed ...
I have subscribed to family but when I send the link and open through their accept email, it doesn' lead me to anywhere with the code in and no option to redeem. Please help as I'm going mad!!
I ordered a giftcard for a christmas present. I entered my own email adress so the giftcard would be sent to me so i personaly can give it as a present. I set the date for getting the giftcard 18th of december but i never got any email. Anyone else s...
I used to live in Belgium. Now I live in Danmark. I want to change my payment card to a danish one but then, a message says : "Spotify isn't available in your country yet. Change your location or choose a different payment method."Spotify is availabl...
The credit card used by my Spotify Subscription recently expired, and was not noticed because Spotify is incapable of sending email communication in a language that I actually speak (separate incredibly frustrating topic). When the new card detail wa...
Hi,My "Dicover weekly" did not update itself for 4 weeks in a row. I waited in case it would be solved by itself without any luck. So is there anything that I could do to solve the issue?Can you help me with this? Thank you
I have a free Premium membership via my tv/internet provider. I could not change that to a Family account, so I had to generate a new account to get the Family package, and I did. The free Premium is still active. However, I logged into the new Famil...
Is it possible to recover a deleted account? Do they erase it permanently after 7 days? ?
I am living in Turkey . Last year I lived in EU for a 6 months and I could not reach my account during this time. Languages are changed, advertisements are changed. This year I want to take a new premium account but I am going to move to Europe again...
Hey, pls ignore my bad english My problem is, that I chose during the registration which username I want to use. Spotify did'nt refuse it, so I thought, that its okay. But now, my username is not the same as I tipped in. It says "97n3qy61xk1v6yb5adhm...
Hola!Mi cuenta de Spotify esta abierta con facebook el problema es que ahora quiero acceder solo con el correo sin que este unida a facebook. He mirado el topic de ayuda 'Quiero usar Spotify sin Facebook' pero no me sirve ya que no me parece la opcio...
Hello,My spotify account is connected to Facebook. I was logged in, paid for subscription. After that logged out. Now when trying to log in again, I receive an error, stating that the credentials are wrong. After that tried to reset my password, by e...
I would like to upgrade my account, however the /hu/purchase/panel page shows an empty white page.There are javascript errors on the page, namely it cannot load 2 different js bundles from fastly.net (offer-panel and sessioncam), and possibly therefo...
Please help!
Created an account ages ago with my FB. When I attempt to login I receive a message that there's no Spotify account connected to my FB, please sign up. When I try to sign up, I receive a message that "something went wrong." When I try resetting my pa...
Hi,i paid 0,99TL (21.11.2017)but my account is not premium! EditProblem solved.22.12.2017
Hi, I have had a free account for two years. Got message to upgrade to premium. I logged in using Facebook, and paid. My Facebook account is conntected to gmail. My spotify account is linked to hotmail. I want to be able to access my existing spotify...
I am a user in Hong Kong and I can hardly listen to curated playlists anymore because they are becoming more and more full of videos that are not available to be played in Hong Kong. The problem is that rather than just skip the video, Spotify stops ...
i have a big problem with the weekly playlist this week there was a nazi band in this list... i was really really close to the "end subscribtion" button.get that freaking nazi band out of my spotify. so when i have frei.wild a second time in my playl...