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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9006 Views
  • 1 replies
  • 9 likes
  • Security
  • 9006 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481540 Views
  • 979 replies
  • 111 likes
  • Account
  • 481540 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210821 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210821 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120849 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120849 Views
  • 72 replies
  • 12 likes

Log in

I'm moving from my previous address and have bought a new Spotify Premium at 1/7/18. But i cant log in. I´m rejected with the message that my sSpotify is used by someone else. Apparently, Spotify think I´m still using my previous address.I have delet...

  • Newbie
  • I'm moving from my previous address and have bought a new Spotify Premium at 1/7/18. But i cant log in. I´m rejected with the message that my sSpotify is used by someone else. Apparently, Spotify thi...
  • 481 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 481 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error 3 Account log in

Hi, I noticed that in a couple of hours it no longer makes me enter my spotify account, I'm literally going crazy to understand the problem. I tried to reinstall everything, change email and password and anything else, nothing makes me access only fr...

  • Newbie
  • Hi, I noticed that in a couple of hours it no longer makes me enter my spotify account, I'm literally going crazy to understand the problem. I tried to reinstall everything, change email and password...
  • Melody
  • Spotify
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error Code: 3 My account is gone!

All of a sudden I had been logged out of my Premium account. As in, I was using it just fine on my phone an hour before it stopped working. I have been a customer for 5 years with zero problems until now. When attempting to log in, it says that my cr...

  • Newbie
  • All of a sudden I had been logged out of my Premium account. As in, I was using it just fine on my phone an hour before it stopped working. I have been a customer for 5 years with zero problems until...
  • Melody
  • Spotify
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Kicked out of my Account - CONSTANTLY!

Hello, I have been having this problem for the last week now. I log into my phone or my computer and start playing then I get kicked saying my account is being used elsewhere. So I then take the following steps;1) LOG OUT EVERYONE via spotify's profi...

  • Newbie
  • Hello,   I have been having this problem for the last week now.  I log into my phone or my computer and start playing then I get kicked saying my account is being used elsewhere.   ...
  • Melody
  • Spotify
  • 3115 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 3115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost account with premium

So i lost my premium account also with facebook and email. I was paying spotify from my mobile number. Got that acc for 3 years any chance to get it back or atleast transfer premium to new account? There is no way i can log in spotify i was logging t...

  • Newbie
  •    So i lost my premium account also with facebook and email. I was paying spotify from my mobile number. Got that acc for 3 years any chance to get it back or atleast transfer premium to...
  • Melody
  • Spotify
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

Email - Facebook

HELP: When I log into Spotify with my Facebook credentials, the email addresses do not match between the two (Facebook & Spotify). The correct email address is in my Facebook account, Spotify has the wrong email address. However when I attempt to cha...

  • Casual Listener
  • HELP:  When I log into Spotify with my Facebook credentials, the email addresses do not match between the two (Facebook & Spotify).   The correct email address is in my Faceboo...
  • lamiamurray
  • Newbie
  • 332 Views
  • 4 replies
  • 0 likes
  • 332 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium account has been removed with no reason

Hi, i have a premium account and still can use it until 2 days ago. Today, i dont know why it was signed out and i can't log in. I tried to reset password but they said the email i entered was not registered or something. So i create a new account (w...

  • Visitor
  • Hi, i have a premium account and still can use it until 2 days ago. Today, i dont know why it was signed out and i can't log in. I tried to reset password but they said the email i entered was not re...
  • Melody
  • Spotify
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook login

Somehow I cant log in with facebook on my Mac, I just downloaded spotify and wanted to log in but whenever i push the facebook login button, it opens another tab of google chrome and nothing else happens. Anyone else tried something like this?

  • Newbie
  • Somehow I cant log in with facebook on my Mac, I just downloaded spotify and wanted to log in but whenever i push the facebook login button, it opens another tab of google chrome and nothing else hap...
  • botara
  • Casual Listener
  • 359 Views
  • 2 replies
  • 0 likes
  • Login
  • 359 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Log in unavailable

While I was listening to music on the app, it suddenly kicked me out, so I tried logging in again, but it said either my username or password was incorrect. I clicked on the “Forgot my password” button to see if I could log in with a different passwo...

  • Newbie
  • While I was listening to music on the app, it suddenly kicked me out, so I tried logging in again, but it said either my username or password was incorrect. I clicked on the “Forgot my password” butt...
  • Melody
  • Spotify
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Can't login!

I'm adding my Facebook username and password and I keep getting an error - it goes into the interface and then goes back to the login screen with an error "this username or password is incorrect (error code: 3). This worked yesterday fine, why wouldn...

  • Casual Listener
  • I'm adding my Facebook username and password and I keep getting an error - it goes into the interface and then goes back to the login screen with an error "this username or password is incorrect (err...
  • botara
  • Casual Listener
  • 212 Views
  • 1 replies
  • 0 likes
  • Login
  • 212 Views
  • 1 replies
  • 0 likes

Aus 2 Accounts EINEN machen???

Ich habe, warum auch immer 2 Accounts/Doppelaccounts! Ich hatte leider fuer den weniger genutzten/falschen und mir nicht richtig gelaeufigen Account "karstensteinke" die Aktion 12 Monate fuer 10 frei geschaltet, da dies nur ueber Web und nicht in der...

  • Newbie
  • Ich habe, warum auch immer 2 Accounts/Doppelaccounts! Ich hatte leider fuer den weniger genutzten/falschen und mir nicht richtig gelaeufigen Account "karstensteinke" die Aktion 12 Monate fu...
  • 199 Views
  • 0 replies
  • 0 likes
  • Account
  • 199 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not recognizing e-mail

I attempted to log into Spotify (both to the app and the website) with my e-mail and credentials - the error was that the password was incorrect. When I tried to reset the password, it said to login with facebook credentials. However, my facebook cre...

  • Newbie
  • I attempted to log into Spotify (both to the app and the website) with my e-mail and credentials - the error was that the password was incorrect. When I tried to reset the password, it said to login ...
  • Melody
  • Spotify
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for family : No mail/link?

Got Spotify for family yesterday, and added my fiance. He should have got an e-mail with The invitation but he hasnt got anything?

  • Newbie
  • Got Spotify for family yesterday, and added my fiance. He should have got an e-mail with The invitation but he hasnt got anything? 
  • Melody
  • Spotify
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in on app

Can log in via internet but not app. Anyone know why? 

  • Newbie
  • Can log in via internet but not app. Anyone know why? 
  • Melody
  • Spotify
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution error code 3 Spotify app

Hello,After the latest Microsoft update my Spotify app logged me out and will not let me log back in. I have no issues accessing the account on the website. Here are the troubleshooting steps I have taken:1. restarted my computer2. reset my password ...

  • Newbie
  • Hello, After the latest Microsoft update my Spotify app logged me out and will not let me log back in. I have no issues accessing the account on the website. Here are the troubleshooting steps I hav...
  • Melody
  • Spotify
  • 482 Views
  • 1 replies
  • 0 likes
  • Login
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t log back into my Spotify on my iphone

I’ve been logged into the account for several months now and have had no problems. Several times it has logged me out and I have simply typed in my password and got back in. This time, it keeps saying error 404 or error 412. I do not have a Facebook ...

  • Newbie
  • I’ve been logged into the account for several months now and have had no problems. Several times it has logged me out and I have simply typed in my password and got back in. This time, it keeps sayin...
  • Melody
  • Spotify
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont let me in to listen

I am a Premium customer over a year ... all of a sudden today I try and log in and it automatically keeps kicking me back to login page over and over everytime??? Please help........(P.S.Samsung Galaxy J7)

  • Newbie
  • I am a Premium customer over a year ... all of a sudden today I try and log in and it automatically keeps kicking me back to login page over and over everytime??? Please help........(P.S.Samsung Gala...
  • Melody
  • Spotify
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Username not available for Spotify Community

I'd like to use the same username for community as my artist page. It's saying djjeffbutton is taken already, but I highly doubt it's someone other than myself and I see no option to claim that name? Any help here?

  • Casual Listener
  • I'd like to use the same username for community as my artist page. It's saying djjeffbutton is taken already, but I highly doubt it's someone other than myself and I see no option to claim that name?...
  • Maxim
  • Spotify Star
  • 502 Views
  • 5 replies
  • 0 likes
  • 502 Views
  • 5 replies
  • 0 likes

Superuser Contribution Trouble logging in

I just logged out of my spotify. Logged back in again and login was not working. Reset my password and it still won't let me login. I dont know what to do

  • Newbie
  • I just logged out of my spotify. Logged back in again and login was not working. Reset my password and it still won't let me login. I dont know what to do
  • Melody
  • Spotify
  • 203 Views
  • 1 replies
  • 0 likes
  • Login
  • 203 Views
  • 1 replies
  • 0 likes

I can't change my country profile

it's auto select my country is US ,but I'm live in Thailand. How I can change without pay somthing in payment method.

  • Newbie
  • it's auto select my country is US ,but I'm live in Thailand. How I can change without pay somthing in payment method.
  • iamandyhill
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes