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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76019 Views

28 replies

0 likes

  • 76019 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93594 Views

9 replies

2 likes

Account
Login
  • 93594 Views
  • 9 replies
  • 2 likes

Spotify charged me $5.04 for student discount even though I did not receive the premium benefits.

I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. Spotify, however, did not recgnize me as a student ...

Newbie

I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. ...

missykitty2020

Newbie

1672 Views

7 replies

2 likes

Other
Premium
Subscription
  • 1672 Views
  • 7 replies
  • 2 likes

error 404

I can't use my spotify account which is very annoying. It is not letting me log in, as it just comes up with this error 404? someone help me?

Newbie

I can't use my spotify account which is very annoying. It is not letting me log in, as it just comes up with this error 404? someone help me?

feelikeastrangr

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account deleted? Lost all my music???

I miss using spotify, i had around 4000 songs i was organizing and one day i was logged out of my account, my username and password were no longer good, and i made an alternative account to find my previous playlists, but my account has completely di...

Newbie

I miss using spotify, i had around 4000 songs i was organizing and one day i was logged out of my account, my username and password were no longer good, and i made an alternative account to find my p...

Jack

Roadie

436 Views

1 replies

2 likes

Account
  • 436 Views
  • 1 replies
  • 2 likes

I need help...

I have signed yup for the premium Family plan but am having issues. How do I call or start a chat with Spotify to resolve my issues???

Newbie

I have signed yup for the premium Family plan but am having issues. How do I call or start a chat with Spotify to resolve my issues???

user-removed

Not applicable

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution The music I downloaded is gone.

I just ended my family subscription and all of my downloaded music is gone.

Newbie

I just ended my family subscription and all of my downloaded music is gone.

Jack

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Change payment details (Canada)

I recently moved to Canada from the US and wanted to change my payment details. The Spotify chat guy helped me change my country setting to Canada but when I started changing the payment detail to my Canadian credit card, it didn't get through. The m...

Visitor

I recently moved to Canada from the US and wanted to change my payment details. The Spotify chat guy helped me change my country setting to Canada but when I started changing the payment detail to my...

user-removed

Not applicable

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes

Solved!! How do I get in contact with spotify

Hello, Why is it made as hard as possible to contact spotify. I just want to call or mail to some kind of customer care department of spotify in the Netherlands regarding my spotify premium account. Does anyone know how to.....

Newbie

Hello,   Why is it made as hard as possible to contact spotify. I just want to call or mail to some kind of customer care department of spotify in the Netherlands regarding my spotify premium ...

DEFam

Newbie

1541 Views

2 replies

0 likes

  • 1541 Views
  • 2 replies
  • 0 likes

Cannot access account

I cannot access my account with the email/username I had used to sign up. I created it through facebook many months ago. But I have since deleted facebook and now my account is "locked" so to speak. I cannot log in anywhere and do not know which emai...

Newbie

I cannot access my account with the email/username I had used to sign up. I created it through facebook many months ago. But I have since deleted facebook and now my account is "locked" so to speak. ...

imattolo

Community Legend

582 Views

1 replies

0 likes

Account
Login
Subscription
  • 582 Views
  • 1 replies
  • 0 likes

Artist Adding

Im a pianist and i have too many populer songs piano covers my covers but i cant open an artist account on spotify artist app or on computer. How can i open artist account on spotify. Spotify artist couldnt find me and then i copied my url link and p...

Newbie

Im a pianist and i have too many populer songs piano covers my covers but i cant open an artist account on spotify artist app or on computer. How can i open artist account on spotify. Spotify artist ...

user-removed

Not applicable

347 Views

1 replies

0 likes

Account
  • 347 Views
  • 1 replies
  • 0 likes

Account Hacked

Hi, I am super annoyed and considering stopping premium as someone is constantly using my account to listen to some s*** music. I used the log out of all devices option under my account. I have changed my facebook password as my account is connected ...

Casual Listener

Hi, I am super annoyed and considering stopping premium as someone is constantly using my account to listen to some s*** music. I used the log out of all devices option under my account.  I hav...

Maxim

Spotify Star

426 Views

3 replies

0 likes

Account
Premium
Security
  • 426 Views
  • 3 replies
  • 0 likes

Cancel a gift subscription

I bought someone a gift subscription a while back and now I would like to cancel it. How do I do that without their account info?

Newbie

I bought someone a gift subscription a while back and now I would like to cancel it. How do I do that without their account info?

Maxim

Spotify Star

347 Views

1 replies

0 likes

Account
  • 347 Views
  • 1 replies
  • 0 likes

Someone registered an account using my email. HELP ME

Someone is using my email to subscribe petitions, create accounts and so on.Today I downloaded spotify on my android but my email is already used, then I checked on my inbox and I found a registration on Dec25.As I do everytime someone registers to a...

Casual Listener

Someone is using my email to subscribe petitions, create accounts and so on. Today I downloaded spotify on my android but my email is already used, then I checked on my inbox and I found a registrat...

user-removed

Not applicable

1414 Views

1 replies

0 likes

  • 1414 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to login on App but can login on Website

I entered my details into the App and it wont log me in. When I go to the spotify website on my PC and use the same details, it logs me in fine. I have confirmed my details several times and 100% sure I am entering them in correctly. Any ideas?

Casual Listener

I entered my details into the App and it wont log me in. When I go to the spotify website on my PC and use the same details, it logs me in fine. I have confirmed my details several times and 100% sur...

Jack

Roadie

16942 Views

13 replies

0 likes

  • 16942 Views
  • 13 replies
  • 0 likes

Spotify to Romania / When ?

Hello to Spotify Community , I'm here to put a frequently asked question in my country .When its Spotify coming to Romania ?There we're rumors about releasing in november , then in october . Now it's December and nothing has come up . I'd like , we'd...

Newbie

Hello to Spotify Community , I'm here to put a frequently asked question in my country . When its Spotify coming to Romania ? There we're rumors about releasing in november , then in october . Now ...

Sxetomi14

Newbie

3267 Views

1 replies

30 likes

  • 3267 Views
  • 1 replies
  • 30 likes

Email address mismatch

While attempting to connect my Spotify and Hulu accounts, I went to change my email in Spotify settings. It listed an old email and said I must change it through my Facebook settings. I went to my Facebook settings and they show my current email addr...

Casual Listener

While attempting to connect my Spotify and Hulu accounts, I went to change my email in Spotify settings. It listed an old email and said I must change it through my Facebook settings. I went to ...

LeoRager

Community Legend

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Anmeldung im Family Account nicht möglich

Ich habe umgestellt von Premium auf Family und meine Tochter per Mail eingeladen. Meine Tochter hatte bisher noch keinen Account bei Spotify. Wenn man auf den Link in der Mail klickt gelangt man auf die Anmeldeseite. dort kann man sich anmelden oder ...

Casual Listener

Ich habe umgestellt von Premium auf Family und meine Tochter per Mail eingeladen. Meine Tochter hatte bisher noch keinen Account bei Spotify. Wenn man auf den Link in der Mail klickt gelangt man auf ...

louwille

Newbie

1465 Views

3 replies

0 likes

Account
  • 1465 Views
  • 3 replies
  • 0 likes

Username

I have an account. It's saying the username isn't right even though I have the username up in my app. And they are charging me for that account. That I can't log in to because they are saying that's the wrong username.

Newbie

I have an account. It's saying the username isn't right even though I have the username up in my app. And they are charging me for that account. That I can't log in to because they are saying that's ...

user-removed

Not applicable

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Random Username

So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it just asked for my name and gave me a random username ...

Newbie

So I just made a new account for Spotify and someone from Spotify transferred data from my old account to my new account. When I made a new account though, it wouldn’t let me choose a username, it ju...

user-removed

Not applicable

524 Views

1 replies

0 likes

Account
Login
Other
  • 524 Views
  • 1 replies
  • 0 likes

Subscription

I am paying for a premium subscription ad free and am getting ads now. Not a happy customer.

Visitor

I am paying for a premium subscription ad free and am getting ads now. Not a happy customer.

user-removed

Not applicable

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes