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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80558 Views

9 replies

2 likes

Account
Login
  • 80558 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654440 Views

13 replies

4 likes

Account
  • 654440 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735000 Views

18 replies

29 likes

  • 735000 Views
  • 18 replies
  • 29 likes

My account

My name is Shannon Beazell and I've had spotify premium for a couple years now. I can't seem to access my account because it's connected to my old email account (REDACTED BY ROCKSTAR) and old Facebook that I had. I don't want to get billed each month...

Newbie

My name is Shannon Beazell and I've had spotify premium for a couple years now. I can't seem to access my account because it's connected to my old email account (REDACTED BY ROCKSTAR) and old Fa...

243 Views

0 replies

0 likes

Account
Premium
  • 243 Views
  • 0 replies
  • 0 likes

Problem to into in the familiar plan

I can not get into the family plan by not knowing the host information of the account, in this case, my mother. I have her account, but there, the information I need (street and number) does not appear. Where can I get these information? Given that I...

Newbie

I can not get into the family plan by not knowing the host information of the account, in this case, my mother. I have her account, but there, the information I need (street and number) does not appe...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Account hacked

Can anyone help? Someone somehow logged into my account and changed the email address and password. So now I can't log in anymore or make any changes to change it back. And since Spotify is off for the weekend or something no help yet from them. Than...

Casual Listener

Can anyone help?    Someone somehow logged into my account and changed the email address and password. So now I can't log in anymore or make any changes to change it back. And since Spoti...

IguanaSetup

Community Legend

541 Views

3 replies

0 likes

  • 541 Views
  • 3 replies
  • 0 likes

Unfortunately, we do not have enough data about how you listened this year (2017 Wrapped)

Helpppp, I've been trying for two days to get this to work, and I can't figure it out. I've tried the whole redditt fix, with the code but I'm not too sure on how or where to actually paste the code? After I open up the window, and right click it doe...

Casual Listener

Helpppp, I've been trying for two days to get this to work, and I can't figure it out. I've tried the whole redditt fix, with the code but I'm not too sure on how or where to actually paste the code?...

1380 Views

0 replies

0 likes

Account
Other
Premium
  • 1380 Views
  • 0 replies
  • 0 likes

Encerrar

Quero encerrar minha conta, sigo todos os passos, porem quendo envio o link para o e mail nunca recebo. Preciso desativar essas conta.Obs: minha conta foi criada pelo Facebook, ja alterei o e-mail no Facebook e mesmo assim nao muda no SpotifyMe ajude...

Visitor

Quero encerrar minha conta, sigo todos os passos, porem quendo envio o link para o e mail nunca recebo. Preciso desativar essas conta. Obs: minha conta foi criada pelo Facebook, ja alterei o e-mail ...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

problem with family account

Hello i paid for a family account today but it doesnt work... i tried to add someone else on my account but i dont find where to add him.

Newbie

Hello i paid for a family account today but it doesnt work... i tried to add someone else on my account but i dont find where to add him.

bmw13

Newbie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

change the email on my account to an old spotify facebook linked account

Hi I want to change the email on my account to the main one i use but i've registered it with spotify in the past and its linked to facebook. When I try and do it, i get the error "email already used". How can i change it to this and not use facebook...

Newbie

Hi I want to change the email on my account to the main one i use but i've registered it with spotify in the past and its linked to facebook.  When I try and do it, i get the error "email alread...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Subscription issues

So I tried to subscribe to my husbands family plan and get rid of my “trial” but am unable to do this. I apparently have 2 subscriptions...1 family and 1 of my own that I can not get rid of because my account says the only 1 I have is the family...ug...

Casual Listener

So I tried to subscribe to my husbands family plan and get rid of my “trial” but am unable to do this. I apparently have 2 subscriptions...1 family and 1 of my own that I can not get rid of because m...

Jack

Roadie

821 Views

3 replies

0 likes

  • 821 Views
  • 3 replies
  • 0 likes

Superuser Contribution Delete song from radio

OK very short and stupid question but I accidentally clicked on the tumbs up button at the songradio and now I can't remove that song from that radiostation and I can't find out how I can change that, does somebody know?

Regular

OK very short and stupid question but I accidentally clicked on the tumbs up button at the songradio and now I can't remove that song from that radiostation and I can't find out how I can change that...

cocoocd

Regular

4055 Views

2 replies

1 likes

Other
  • 4055 Views
  • 2 replies
  • 1 likes

Log in

Why can i not log in my acc. It says “ Log in Failed: you can only use Spotify abroad for 14 days” pls help

Newbie

Why can i not log in my acc. It says “ Log in Failed: you can only use Spotify abroad for 14 days” pls help

user-removed

Not applicable

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Can't login to my account

Today the phone app asked me to re enter my username and password which I did, but it still didn't let me access my account. I tried on my phone, computer, and desktop on multiple web browsers. I know my login is correct because when I enter it compa...

Newbie

Today the phone app asked me to re enter my username and password which I did, but it still didn't let me access my account. I tried on my phone, computer, and desktop on multiple web browsers. I kno...

user-removed

Not applicable

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

i created a new account and conneted to facebook and now i cant log ind to my old-facebook account

it starts with my spotify was conneted to my facebook (i made it from facebook) the account was kinda bug so i wanted to make a new account to see if it was bugg aswell so i did and accidentally conneted to my facebook. and now i cant log into my old...

Casual Listener

it starts with my spotify was conneted to my facebook (i made it from facebook) the account was kinda bug so i wanted to make a new account  to see if it was bugg aswell so i did and a...

327 Views

0 replies

1 likes

Login
  • 327 Views
  • 0 replies
  • 1 likes

Move playlists from one account to other

I want to change my account but i dont want to lose all my playlist, its possible to move all this playlist from one account to another???

Visitor

I want to change my account but i dont want to lose all my playlist, its possible to move all this playlist from one account to another???

229 Views

0 replies

0 likes

Account
  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution log in

My spotify was delected off my phone. When I reinstalled it all my music was gone. Now it's as if I'm a new account. Won't recognize my facebook account or give me any passwords. So DONE with this Spotify! I've been trying to get help with this for D...

Newbie

My spotify was delected off my phone. When I reinstalled it all my music was gone. Now it's as if I'm a new account. Won't recognize my facebook account or give me any passwords. So DONE with this Sp...

Jack

Roadie

377 Views

2 replies

0 likes

Login
  • 377 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot login

Hey...why I couldn’t login into spotify app on iphone ???but I still can login on web. Even i already uninstall and reinstall again.please help me with this issue

Casual Listener

Hey... why I couldn’t login into spotify app on iphone ??? but I still can login on web. Even i already uninstall and reinstall again. please help me with this issue 

acehigh

Casual Listener

278 Views

2 replies

0 likes

  • 278 Views
  • 2 replies
  • 0 likes

Hello

I bought a spotify card at the store, I install the card at home and redeem my card and now he does not say in your country the code

Newbie

I bought a spotify card at the store, I install the card at home and redeem my card and now he does not say in your country the code

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

familie acount

wanneer ik muziek luister en mijn dochter zet ook haar spotify aan komt mijn muziek op haar telefoon hoe kan dat

Newbie

wanneer ik muziek luister en mijn dochter zet ook haar spotify aan komt mijn muziek op haar telefoon hoe kan dat

234 Views

0 replies

0 likes

Account
  • 234 Views
  • 0 replies
  • 0 likes

Cannot log into Spotify with old Facebook account

Hi there,I delete my facebook account and I had a premium Spotify family account connected to that Facebook account. I am not able to log in Spotify because my Facebook account is deleted but I need to cancel my Premium subscription so I can restart ...

Newbie

Hi there, I delete my facebook account and I had a premium Spotify family account connected to that Facebook account. I am not able to log in Spotify because my Facebook account is deleted but I nee...

385 Views

0 replies

0 likes

Account
Login
Premium
  • 385 Views
  • 0 replies
  • 0 likes

Trouble Logging In

Hey, So randomly last night my spotify asked me for my password and I had a tough time remembering it. I clicked reset and it said that an email was sent to my inbox about resetting the password. The problem is that I do not remember the email addres...

Newbie

Hey,   So randomly last night my spotify asked me for my password and I had a tough time remembering it. I clicked reset and it said that an email was sent to my inbox about resetting the pass...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

It’s saying my Number is not valid I’m for Ireland

I want to get an account but it is saying my number is not valid I’m from Ireland

Newbie

I want to get an account but it is saying my number is not valid I’m from Ireland 

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes