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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81328 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656141 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737080 Views
18 replies
29 likes
I am currently paying for two accounts, mine and my sister's. My sister passed away and I need to cancel her account. How do I do this?
I am currently paying for two accounts, mine and my sister's. My sister passed away and I need to cancel her account. How do I do this?
Spotify Star
247 Views
1 replies
0 likes
I signed up on my computer for a Premium Account for $.99 for three months recently but provided an incorrect, non-existent email address in error. I realized this when I went to sign on on my iPhone and couldn't get to my account. I also learned tha...
I signed up on my computer for a Premium Account for $.99 for three months recently but provided an incorrect, non-existent email address in error. I realized this when I went to sign on on my iPhone...
320 Views
0 replies
0 likes
I just purchased Amazon Echo and could not connect Spotify account. This option is dimmed in Echo aplication. I tried to enter US adress (as before it was a solution), but still does not work. I see that you need Premium account and what I have is Fa...
I just purchased Amazon Echo and could not connect Spotify account. This option is dimmed in Echo aplication. I tried to enter US adress (as before it was a solution), but still does not work. I see ...
403 Views
0 replies
1 likes
Spotify took me € 9.99 but my account has not been renewed. because? what should I do?
Spotify took me € 9.99 but my account has not been renewed. because? what should I do?
241 Views
0 replies
0 likes
Guten Abend zusammen,meine Schwester und ich haben uns zusammen Spotify Family geholt (von ihrem Account aus).Sie hat mir auch ganz normal die Einladung geschickt und ich werde auch bis zu dem Anmeldeformular ganz normal weitergeleitet.Doch dann wenn...
Guten Abend zusammen, meine Schwester und ich haben uns zusammen Spotify Family geholt (von ihrem Account aus). Sie hat mir auch ganz normal die Einladung geschickt und ich werde auch bis zu dem An...
Spotify Star
762 Views
1 replies
0 likes
So when I signed up for spotify, I logged in using a Facebook account that is now deleted. I pay the $10 a month for spotify. I just got a new phone and obviously can' get into that account anymore. Is there a way to get in or how do I cancel my subs...
So when I signed up for spotify, I logged in using a Facebook account that is now deleted. I pay the $10 a month for spotify. I just got a new phone and obviously can' get into that account any...
Casual Listener
589 Views
2 replies
0 likes
I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in. I have tried to reset my password but I dont have access to the email account it sends th...
I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in. I have tried to reset my passwor...
Spotify Star
291 Views
1 replies
0 likes
So my spotify logged me out, i can not remember my password (well thats what the app tells me) i have tried the reset password and it says it has sent me a link but i guess i must have it linked to an old email address that i no longer have access to...
So my spotify logged me out, i can not remember my password (well thats what the app tells me) i have tried the reset password and it says it has sent me a link but i guess i must have it linked to a...
875 Views
0 replies
0 likes
Hello! I have paid for a month of Spotify Student but I don't want to pay for another one after it expires. I was wondering if I will still enjoy Spotify premium until the end of the month if I cancel it today, or if I should wait until being closer ...
Hello! I have paid for a month of Spotify Student but I don't want to pay for another one after it expires. I was wondering if I will still enjoy Spotify premium until the end of the month if I ...
Roadie
626 Views
1 replies
1 likes
Hi all, I'm really at the end of my rope here. I've had spotify premium for several years now. I use it on my computer, and on two different phones on occasion. What has happened recently is driving my nuts. Something is connected to my spotify accou...
Hi all, I'm really at the end of my rope here. I've had spotify premium for several years now. I use it on my computer, and on two different phones on occasion. What has happened rece...
Newbie
4134 Views
7 replies
0 likes
Hi, a plea from a Spotify fan to your software dev team: It took me a couple of hours working online with your (very helpful) LiveChat team to get my family logged in to my family account. The process is simply not clear at all. I was very close to q...
Hi, a plea from a Spotify fan to your software dev team: It took me a couple of hours working online with your (very helpful) LiveChat team to get my family logged in to my family account. The ...
Spotify Legend
360 Views
1 replies
0 likes
i signed up for .99 account on spotify for 3 month premium on Nov. 24. It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again..
i signed up for .99 account on spotify for 3 month premium on Nov. 24. It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again..
Spotify Star
232 Views
1 replies
0 likes
Hello everyone! I'm semi new to spotify I've only been a premium member for a few months and haven't faced any problems until recently. Lately I've had issues with songs pausing randomly and more importantly it won't let me save anymore songs. I know...
Hello everyone! I'm semi new to spotify I've only been a premium member for a few months and haven't faced any problems until recently. Lately I've had issues with songs pau...
223 Views
0 replies
0 likes
Hello!So a few months ago I created a new google account and deleted the previous one, migrating everything from one to another, including Facebook. I, foolishly, thought that would be no problem.And there wasn't. Until today.I was trying to delete m...
Hello! So a few months ago I created a new google account and deleted the previous one, migrating everything from one to another, including Facebook. I, foolishly, thought that would be no problem. ...
Roadie
353 Views
1 replies
0 likes
Hi there,I only recently found out about Spotify Student Premium. I became a student again in September but ony yesterday switched to Spotify Student Premium from the general Premium account. I wonder could a Spotify staff member let me know if it's ...
Hi there, I only recently found out about Spotify Student Premium. I became a student again in September but ony yesterday switched to Spotify Student Premium from the general Premium account. I w...
Spotify Star
512 Views
3 replies
0 likes
Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will ich aber nicht da ich der einzige bin der Spotify nu...
Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will i...
Spotify Star
319 Views
1 replies
0 likes
The invitation email to my wife never arrives... Impossible to add her to our family account. My two sons are already a member. It's been like this forever. Please help.She's not amused by this.
The invitation email to my wife never arrives... Impossible to add her to our family account. My two sons are already a member. It's been like this forever. Please help. She's not amused by this.&nb...
337 Views
0 replies
0 likes
Upgrade naar premium maar nog steeds advertise. > spotify help suggereert eerst uit te loggen en opnieuw in te loggen. Dan wordt mijn password niet langer herkent > nieuwe pass word brengt me keurig in account pagina maar inloggen in spotify lukt nog...
Upgrade naar premium maar nog steeds advertise. > spotify help suggereert eerst uit te loggen en opnieuw in te loggen. Dan wordt mijn password niet langer herkent > nieuwe pass word brengt me k...
262 Views
0 replies
0 likes
Hi there. I signed up for the 99p three month premium deal, and shortly afterwards (within minutes) cancelled it by mistake (two accounts!).Can I get it re-instated now or do I have to pay full price immediately?
Hi there. I signed up for the 99p three month premium deal, and shortly afterwards (within minutes) cancelled it by mistake (two accounts!). Can I get it re-instated now or do I have to pay full pri...
250 Views
0 replies
0 likes
