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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4819 Views
  • 1 replies
  • 9 likes
  • Security
  • 4819 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466884 Views
  • 976 replies
  • 111 likes
  • Account
  • 466884 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206171 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206171 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115088 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115088 Views
  • 72 replies
  • 12 likes

premium account for family

I have three other people in my appartement who wants to use my premium account. In the past they were cancelled because I couldnt change my address and my name so the system couldnt find out if we live in the adress.I dont know what to do. Now I can...

  • Casual Listener
  • I have three other people in my appartement who wants to use my premium account. In the past they were cancelled because I couldnt change my address and my name so the system couldnt find out if...
  • user-removed
  • Not applicable
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

Solved!! Updating Address/Postcode

Hello, I have recently moved homes and my Spotify is showing my old postcode, as I have a family account I need to update this. I have updated my address on facebook as they are linked but it is not updating on my Spotify account. Thanks

  • Casual Listener
  • Hello,    I have recently moved homes and my Spotify is showing my old postcode, as I have a family account I need to update this.  I have updated my address on facebook as the...
  • Maxim
  • Spotify Star
  • 800 Views
  • 3 replies
  • 0 likes
  • 800 Views
  • 3 replies
  • 0 likes

Can't buy a normal premium subscription

I want to renew my premium subscription but the only option showing up is a family plan which is a little bit more expensive than the regular plan. I can click "check more offers" but the only two other options are a "student plan" and a "yearly subs...

  • Casual Listener
  • I want to renew my premium subscription but the only option showing up is a family plan which is a little bit more expensive than the regular plan. I can click "check more offers" but the only two ot...
  • Maxim
  • Spotify Star
  • 8125 Views
  • 6 replies
  • 2 likes
  • 8125 Views
  • 6 replies
  • 2 likes

Can't acces Spotify for artist

I go to get acces, I log into my account, I select my role and all that stuff until I get to Select Artist. I click on can't find the artist and paste my profile's url and it doesn't let me add the profile! How do I make my profile an artist profile ...

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  • Casual Listener
  • I go to get acces, I log into my account, I select my role and all that stuff until I get to Select Artist. I click on can't find the artist and paste my profile's url and it doesn't let me add the p...
  • Maxim
  • Spotify Star
  • 1136 Views
  • 4 replies
  • 0 likes
  • Account
  • 1136 Views
  • 4 replies
  • 0 likes

The postal code you entered was not valid for the selected country.

I am not able to buy a premium account due to this error. I'm also not able to edit the postal code on my account. http://my.jetscreenshot.com/23756/20150306-ib80-59kb

  • Music Fan
  • I am not able to buy a premium account due to this error. I'm also not able to edit the postal code on my account.   http://my.jetscreenshot.com/23756/20150306-ib80-59kb
  • TristanMoss
  • Casual Listener
  • 23451 Views
  • 33 replies
  • 3 likes
  • Account
  • 23451 Views
  • 33 replies
  • 3 likes

Solved!! The Your Library is missing

I changed the email of an account I made a while back and confirmed the new email to the old one but when I made a new account with the email from the old account, it wouldn't show the your library. It only lets me make playlists and I can't save any...

  • Newbie
  • I changed the email of an account I made a while back and confirmed the new email to the old one but when I made a new account with the email from the old account, it wouldn't show the your library. ...
  • user-removed
  • Not applicable
  • 1295 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1295 Views
  • 2 replies
  • 0 likes

Solved!! Playlist Customized Covers

Okay, so I doubt I am the only person having this problem. I have looked it up on the forum and people have talked about it. However, the "solutions" have not worked for me. So I have seen many accounts where they have customize covers for their play...

Screenshot 2018-01-06 at 8.54.15 PM.png Screenshot 2018-01-06 at 9.18.53 PM.png
  • Casual Listener
  • Okay, so I doubt I am the only person having this problem. I have looked it up on the forum and people have talked about it. However, the "solutions" have not worked for me. So I have seen many accou...
  • IguanaSetup
  • Community Legend
  • 1360 Views
  • 3 replies
  • 0 likes
  • Other
  • 1360 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect Automatically starts Spotify on other devices

I use Spotify at work and use the Spotify Windows Desktop app. The problem is that everytime I play a song, it automatically starts the app on my phone and plays music from there AND from my computer. This is not a question of choosing, it plays musi...

  • Newbie
  • I use Spotify at work and use the Spotify Windows Desktop app. The problem is that everytime I play a song, it automatically starts the app on my phone and plays music from there AND from my com...
  • Alfredo
  • Roadie
  • 799 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
  • 799 Views
  • 1 replies
  • 0 likes

Spotify Xbox One app

I created my Spotify account using my Facebook credentials. When I attempt to login to the Spotify App in my Volvo V90 Cross Country console, I used the same email and password I use for Facebook, but the login fails. There is no option in the Volvo ...

  • Newbie
  • I created my Spotify account using my Facebook credentials.  When I attempt to login to the Spotify App in my Volvo V90 Cross Country console, I used the same email and password I use for Facebo...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

familly account cannot have access

Hi There,I have a Premium family account. When I create a new family member, things are going right and the new member receive a mail with a link. the link opens a sessions but the password nevers works and when I want to reset it the system doesn't ...

  • Newbie
  • Hi There, I have a Premium family account. When I create a new family member, things are going right and the new member receive a mail with a link. the link opens a sessions but the password nevers ...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Refund for charged more than student discount.

Hello, I moved from Apple Music to Spotify because I liked the social aspect of Spotify. However, for the past couple months I've been charged $5 extra because I did not "renew" my identity as a student. Will I be able to get a refund for the months ...

  • Newbie
  • Hello,   I moved from Apple Music to Spotify because I liked the social aspect of Spotify. However, for the past couple months I've been charged $5 extra because I did not "renew" my identity ...
  • IguanaSetup
  • Community Legend
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Facebook Deleted

I deleted my Facebook and now I can’t log into my premium account. I read around that the solution is to just make a new one. I’m okay with that but the problem Is that I can’t figure out how to unsubscribe to my premium. How do I unsubscribe to the ...

  • Newbie
  • I deleted my Facebook and now I can’t log into my premium account. I read around that the solution is to just make a new one. I’m okay with that but the problem Is that I can’t figure out how to unsu...
  • IguanaSetup
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked!! HELP!

My account has been hacked! I first got an email saying that I requested to reset my password then another one following this saying my email address has been changed to a completely random address now I cannot log in through my username or reset any...

  • Casual Listener
  • My account has been hacked! I first got an email saying that I requested to reset my password then another one following this saying my email address has been changed to a completely random address n...
  • hannahcairns19
  • Casual Listener
  • 1179 Views
  • 2 replies
  • 0 likes
  • 1179 Views
  • 2 replies
  • 0 likes

Pagamento realizado, mas nao houve a liberacao do premium

Realizei o pagamento de conta anual no valor de 169,00 reais dia 28/12/2017, e ja tem o recibo do pagamento na minha conta do Spotify, mas ate hoje nao houve a liberacao da conta premium, e foi realizado o cancelamento da conta premium! Como proceder...

  • Newbie
  • Realizei o pagamento de conta anual no valor de 169,00 reais dia 28/12/2017, e ja tem o recibo do pagamento na minha conta do Spotify, mas ate hoje nao houve a liberacao da conta premium, e foi reali...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

Premium subscription update

Hi, today i got a notification when i was trying to listen to music, but it told me to update my premium subscription and when i got home and tried to uodate it, it wouldnt let me saying that there is no spotify in my country, which is not trye since...

  • Newbie
  • Hi, today i got a notification when i was trying to listen to music, but it told me to update my premium subscription and when i got home and tried to uodate it, it wouldnt let me saying that there i...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Serious problem with email address contact on my account

Hi. My spotify account was created with facebook, but has pulled across an old email address which I deleted from Facebook a long time ago. When I try to update the email address in spotify it says I have to go to my facebook account. But the old ema...

  • Casual Listener
  • Hi. My spotify account was created with facebook, but has pulled across an old email address which I deleted from Facebook a long time ago. When I try to update the email address in spotify it says I...
  • melabee
  • Casual Listener
  • 413 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 413 Views
  • 1 replies
  • 0 likes

Someone else using my Spotify

Hi, Hoping that someone will have a solution to my problem. Basically ive had someone using my account, no, I have NOT shared any account information such as password etc. I have done everything Ive been able to come up with in order to solve this pr...

  • Newbie
  • Hi,    Hoping that someone will have a solution to my problem.  Basically ive had someone using my account, no, I have NOT shared any account information such as password etc. ...
  • user-removed
  • Not applicable
  • 892 Views
  • 7 replies
  • 0 likes
  • Security
  • 892 Views
  • 7 replies
  • 0 likes

Clarification on why ignore features will not be included, even for premium accounts

Hi Spotify - could you please elaborate on why it was decided to not respect the interest of consumers by adding ignore / blacklist feature for artists or songs? Even for paying accounts?Why are people forced to accept content that they are not inter...

  • Newbie
  • Hi Spotify - could you please elaborate on why it was decided to not respect the interest of consumers by adding ignore / blacklist feature for artists or songs? Even for paying accounts? Why a...
  • 472 Views
  • 0 replies
  • 2 likes
  • 472 Views
  • 0 replies
  • 2 likes

Solved!! I've gotten hacked, need help

I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell at least) so I can't retrieve the password and none ...

  • Visitor
  • I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell a...
  • user-removed
  • Not applicable
  • 1041 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 1041 Views
  • 4 replies
  • 0 likes