Help Wizard

Step 1


Account Disabled1

Account Disabled1

My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. I'm not able to update any payment info or access anything whatsoever on my account. I would just like to reconcile my charges and continue enjoying my music.

1 Reply

Hey there, @Rkarg21


Thanks for coming to the Community.


This is something for our Support team. Rest assured you can reach them here via



Let us know if you have any other questions 🙂




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