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Account Disabled1

Account Disabled1

My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. I'm not able to update any payment info or access anything whatsoever on my account. I would just like to reconcile my charges and continue enjoying my music.

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1 Reply

Hey there, @Rkarg21

 

Thanks for coming to the Community.

 

This is something for our Support team. Rest assured you can reach them here via

email: https://www.spotify.com/about-us/contact/contact-spotify-support/

 

Let us know if you have any other questions 🙂

 

Thanks,

/M

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