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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1741 Views
  • 0 replies
  • 8 likes
  • Security
  • 1741 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446873 Views
  • 970 replies
  • 108 likes
  • Account
  • 446873 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199421 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199421 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108555 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108555 Views
  • 72 replies
  • 11 likes

Getting Billed for premium but spotify shows FREE

My username is ***************@gmail.com on FB - i'm getting billed every month but still showing free. I have reinstalled the client with no success. The accounts page asks me to sign up, when I do, I use the same CC# I used originally and it gives ...

  • Newbie
  • My username is ***************@gmail.com on FB - i'm getting billed every month but still showing free.  I have reinstalled the client with no success.  The accounts page asks me to sign up...
  • user-removed
  • Not applicable
  • 301 Views
  • 2 replies
  • 0 likes
  • Account
  • 301 Views
  • 2 replies
  • 0 likes

I wanna switched my email but it says it's already taken

Hey I wanna switch my email adress to another one because current listed email is no longer in use. like 3+ years ago i opened and closed a spotify account with my current email and now it says it's already in use. How can i change this thank you

  • Casual Listener
  • Hey   I wanna switch my email adress to another one because current listed email is no longer in use. like 3+ years ago i opened and closed a spotify account with my current email and now it s...
  • gavin-150
  • Newbie
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
  • 264 Views
  • 1 replies
  • 0 likes

I can´t pay my account!

Hi Spotify Community, I am living in the USA for a couple of months, and a couple of days ago, my USA card for Spotify payment was under a fraud case, so I closed it and I am waiting for a new one. Meanwhile, I want to pay Spotify with another card I...

  • Newbie
  • Hi Spotify Community,    I am living in the USA for a couple of months, and a couple of days ago, my USA card for Spotify payment was under a fraud case, so I closed it and I am wait...
  • JamesBlond42
  • Casual Listener
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 231 Views
  • 1 replies
  • 0 likes

Limit on library

This is horse carp, if you pay for premium, you should not have a limit on artist or albums you can save. I can understand if your device cant download, but just the account being maxed out, thats stupid.

  • Casual Listener
  • This is horse carp, if you pay for premium, you should not have a limit on artist or albums you can save. I can understand if your device cant download, but just the account being maxed out, thats st...
  • Natelandros
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • Premium
  • 320 Views
  • 2 replies
  • 0 likes

Visibility of my account

Hi there, I have a problem with the visibility of my profile.First off all, my friend can find my profile, but they can't see my playlists, although they are public playlists. Second of all, I can't see who's following me. If I look at my followers, ...

  • Casual Listener
  • Hi there,   I have a problem with the visibility of my profile. First off all, my friend can find my profile, but they can't see my playlists, although they are public playlists.  S...
  • JosKemme
  • Casual Listener
  • 981 Views
  • 2 replies
  • 0 likes
  • 981 Views
  • 2 replies
  • 0 likes

Remove full name from profile

My profile uses my full name. I don't want this associated with any account, and especially not with my Spotify user name. How do I change this to protect my privacy and personal information?

  • Newbie
  • My profile uses my full name. I don't want this associated with any account, and especially not with my Spotify user name. How do I change this to protect my privacy and personal information?
  • user-removed
  • Not applicable
  • 473 Views
  • 1 replies
  • 0 likes
  • Account
  • 473 Views
  • 1 replies
  • 0 likes

Account Hack

Hi Spotify team!, I recently have lost access to my premium account and I checked my emails to see that the email has been changed. could you please help me? my origional email was and it was changed on 17/12/2017 Can you please help me? Many thanks...

  • Casual Listener
  • Hi Spotify team!, I recently have lost access to my premium account and I checked my emails to see that the email has been changed. could you please help me?   my origional email was <r...
  • Luke
  • Spotify Star
  • 559 Views
  • 3 replies
  • 0 likes
  • Account
  • 559 Views
  • 3 replies
  • 0 likes

Solved!! Promoção de 3 meses por R$1,99

Olá gostaria de saber Como eu faço parágrafo Assinar um Promoção de 3 meses prémio por R $ 1,99

  • Casual Listener
  • Olá gostaria de saber Como eu faço parágrafo Assinar um Promoção de 3 meses prémio por R $ 1,99
  • Bittencourt
  • Spotify Star
  • 145639 Views
  • 30 replies
  • 10 likes
  • Premium
  • 145639 Views
  • 30 replies
  • 10 likes

Solved!!Superuser Contribution How to wipe all songs from account?

Hi, I was wondering if there was any way to wipe clean my entire song library - songs, followed artists, playlists, radios, everything, all at once, instead of hunting down every single album or song and removing of which would take forever because I...

  • Casual Listener
  • Hi, I was wondering if there was any way to wipe clean my entire song library - songs, followed artists, playlists, radios, everything, all at once, instead of hunting down every single album or song...
  • JackSpecific200
  • Casual Listener
  • 21572 Views
  • 4 replies
  • 0 likes
  • Account
  • 21572 Views
  • 4 replies
  • 0 likes

Where can I figure out when I signed up for spotify?

Hello! Where can I find out when I signed up for spotify? I'm just curious, I know it's been a few years but was interested in when. Thanks.

  • Casual Listener
  • Hello!   Where can I find out when I signed up for spotify?   I'm just curious, I know it's been a few years but was interested in when.   Thanks.
  • theryan722
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Solved!! Access problem

Hi. I have a notify premium account on this PC which starts up as soon as I open it. If I try and open it on my pad it opens up a basic free account that I set up years ago. How do I link all my devices, ( including a new Amazon Echo) to my premium a...

  • Casual Listener
  • Hi. I have a notify premium account on this PC which starts up as soon as I open it. If I try and open it on my pad it opens up a basic free account that I set up years ago. How do I link all my devi...
  • Jeremy-SB
  • Casual Listener
  • 473 Views
  • 3 replies
  • 0 likes
  • 473 Views
  • 3 replies
  • 0 likes

Unable to reset password

I forgot my Spotify password. Tried to reset it by using https://www.spotify.com/password-reset/ . I've tried many times today, and several hours later I still haven't received email from Spotify. Been in contact with Spotify support two times today,...

  • Casual Listener
  • I forgot my Spotify password. Tried to reset it by using  https://www.spotify.com/password-reset/  . I've tried many times today, and several hours later I still haven't received email from...
  • FF82
  • Casual Listener
  • 314 Views
  • 2 replies
  • 0 likes
  • 314 Views
  • 2 replies
  • 0 likes

Can not creat a new account

helloI'm trying to create a spotify account. However, the registration page is unresponsive and can not be registered.When I sign up for a facebook account, the login page always gives me the following message: https://prnt.sc/i3hfcePlease let me kno...

  • Newbie
  • hello I'm trying to create a spotify account. However, the registration page is unresponsive and can not be registered. When I sign up for a facebook account, the login page always gives me the fol...
  • Luke
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
  • 315 Views
  • 1 replies
  • 0 likes

How can people find me by facebook name?

Hi,I have connected my facebook with spotify, but i still got a username with a lot of numbers. Does anyone know how to change that?

  • Newbie
  • Hi, I have connected my facebook with spotify, but i still got a username with a lot of numbers. Does anyone know how to change that?
  • itu_
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

somebody is playing music on my account

somebody has logged in to my account and randomly started playing music,i'm sure it's not one of my relatives and i've changed my password and also logged out everybody on my account, but the other device didn't seem to bothered by it and kept playin...

  • Casual Listener
  • somebody has logged in to my account and randomly started playing music, i'm sure it's not one of my relatives and i've changed my password and also logged out everybody on my account, but the other...
  • Maxim
  • Spotify Star
  • 785 Views
  • 3 replies
  • 0 likes
  • Account
  • 785 Views
  • 3 replies
  • 0 likes

E-mail in Facebook geaendert- Spotify uebernimmt nicht

Hallo Ich habe vor kurzen meine E-mail Adresse in Facebook geaendert aber leider uebernimmt Spotify das nicht... Unter mein Konto bei Spotify steht immernoch meine alte E-mail Adresse (auf die ich keinen Zugriff mehr habe).Mein Problem ist jetzt, das...

  • Newbie
  • Hallo 🙂 Ich habe vor kurzen meine E-mail Adresse in Facebook geaendert aber leider uebernimmt Spotify das nicht... Unter mein Konto bei Spotify steht immernoch meine alte E-mail Adresse (auf die ic...
  • 340 Views
  • 0 replies
  • 1 likes
  • 340 Views
  • 0 replies
  • 1 likes

Solved!! Login failed you can only use spotify abroad for 14 days

What does this mean? I'm not abroad and haven't been abroad, all I did was reset my password, can anyone help

  • Newbie
  • What does this mean? I'm not abroad and haven't been abroad, all I did was reset my password, can anyone help
  • ShimmerDust
  • Newbie
  • 38035 Views
  • 8 replies
  • 0 likes
  • 38035 Views
  • 8 replies
  • 0 likes

Can you merge a Premium account with an already existing Facebook account?

Hi there, I am wondering if Spotify Premium were to be purchased on a newly created Spotify account if that (now Premium) account would be able to be merged with a previously existing Spotify/Facebook account. Thanks!

  • Newbie
  • Hi there,   I am wondering if Spotify Premium were to be purchased on a newly created Spotify account if that (now Premium) account would be able to be merged with a previously existing Spotif...
  • EddSchlaghecke
  • Regular
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Can't log in because i made my account overseas.

Made my spotify account when on holiday now I can' use it in my country.

  • Newbie
  • Made my spotify account when on holiday now I can' use it in my country.
  • IguanaSetup
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes