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Account Hacked

Account Hacked

My account has just been stolen, someone changed my email address and password, please help me, I cannot even access from Facebook

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2 Replies

Hey @user-removed,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
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Luckily my problem was resolved by the team at support@spotify.com, really helpful and efficient.
Thank you guys for your advice

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