Account Was Disconnected, Help?

[Pixiepiichi]

My Dad accidentally linked his facebook to my old account, and when i removed it and reconnected my account to my facebook i lost all of my playlists and my account. I can still view my account (Its now a numerical code with no image, but its playlists are there) from my new blank account, but how would i acess my old account and reconnect it to my facebook?

Thank you for any help!

[Peter__]

Strange, do you have a Spotify username or did you create your account using Facebook?

[Pixiepiichi]

I made mine through Facebook so i do not have a username 😞

[Peter__ · Accepted solution]

In that case you will need to get in touch with the customer services team directly using the online contact form and they will be able to lend a hand recovering your old account. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[Pixiepiichi]

Thank you so much for the help, i will be sure to do that!!! 🙂